pool not open, renovations going on

clean room and great breakfast.

the location and the fact that there was a dunkin donutns right across in the parking lot.

but there s a dunkin donuts in the same parking lot as the hotel

it is a beautiful facility with outstanding staff and a great breakfast. highly recommend!!

shower was falling apart. no laundry facilities available.

the room was like a little apartment. i also loved the laundry room very convenient.

had to call about morning room service because no one was answering & front desk didn t even know it was

on-site bar and restaurant, the fitness center, the wifi that wasn't too slow, and the 24/7

shuttle was reason we chose it and it was very convenient and easy drive to airport

i had a small balcony, there was a laundry to wash my clothes, a snack shop with wine and ice cream, too

no breakfast bar for the price and no free coffee.

room service only when requested

liked being able to skip room service altogether

the gym was small but the cardio machines were modern and functional

nice location. curteous staff. great room. good breakfast. good bathroom. good wifi

also had no towels when we arrived); there was a bunch of other things not working: locks, pools, vending machines

i didn't get breakfast but the coffee was hot and fresh

part was the staff members working the breakfast area, they were so helpful; bring the kids a napkin or getting

pool was murky and construction was going on when we there (we were not informed of this in

the exterior lighting on the drive, parking, and walkway are very poor making it different to get around outside

i would also like to be able to use the fireplace of the room as the suite was gorgeous and you could spend

the madison room was large with casual seating for 4 people and a very efficient gas fireplace

this might be a problem when travelling with kids

easy parking

really top notch, on par with 5 star hotel, from heated tile and towel racks to lovely rooms with fireplaces

the staff was wonderful! the spa was great!

rooms near the laundry area are noisy and house keeping occasionally disturb guest rest.

very relaxing and a great breakfast

quite and peaceful location with a pool and gym, all very clean and well-kept

the pool was a treat and the breakfast lady was very pleasant

having a bbq near the pool and unwinding after a day of trekking was fabulous

enjoyed the stay. was surprised that laundry facilities were free. excellent property.

breakfast was great! staff friendly and extremely helpful. rooms were clean (big plus)

made it challenging with 2 kids

beautiful lobby and wonderful bar area

loved the room and the kids loved the pool.

food and laundry available if needed. beautifully decorated. full kitchen.

expectations and if i were more comfortable with going in public facilities, the fitness center, pool, and

the property was clean well designed and pet friendly

blackout curtains did not help block out parking lot lights. breakfast was okay.

the kitchen staff served you what they were offering on the menu that day (the hot items) and you could

laundry across from the room. guys doing laundry were loud late at nite.

a little loud to have a room near the laundry room.

no laundry facilities

there was no place to do laundry. i had to go next door.

the complimentary breakfast a variety of healthy and delicious foods

the room is above the laundry, so when the washers go to spin cycle, it sounds like there is a helicopter

no laundry facilities, very few amenities

had to request wifi password, not automatically provided at check

pool was closed due to renovations at the time of our stay

the indoor pool

i also enjoy the convenience of being able to use the laundry room

guest laundry was a bonus (has been travelling for a

bed was comfortable, great facilities including a laundry room and good variety with the supplied breakfast

they also have a coin laundry room for longer stays

know it's a little thing but they provided a washed and dryer so a guest could do their own laundry

room was next to a self use laundry facility, which at times seemed loud, but it wasn't too bad

when we were there laundry facilities in the hotel were not working

no basic necessities like an iron, dirty laundry bag , room safe, paper and pen

first night my one-year-old grandson got very ill and the next day they assisted my husband with laundry service

hotel is fine and we were pleased to find that it has a guest laundry facility

pool and rooms, access to laundry.

convenient location near monticello, pleasant reception, comfortable rooms, ample free parking.

parking

i liked the location, the cleanliness of the room & hotel'.and the breakfast was great!!

pool was not ready to swim

very nice and big room, almost an apartment. the pool area did us good also

pool, small gym, basketball court

breakfast was delicious and the staff member who maintained the breakfast was very personable and

kitchen included little things like paper towels

location kitchen breakfast and good amount of electric outlets

valet parking is a huge pet-peeve since i leave quite a few times a day - at $26/day then a recommended $7+ tip

information in the room about the restaurant, room service, bar hours, amenities

as we were check-in , the the person was slightly rude and didn't even checked if we have free breakfast so if

were told at check-in that because our breakfast was included, we should just charge it to our room and it would

however it s pet friendly and there was a dog staying across the room from ours which wouldn t stop barking

loved a room with the view of the downtown mall side or even overlooking the beautiful lobby and bar area

quick room service

room service and bartender were an absolute delight

not told about the pet fee up front

the price was high . wifi cost an extra 10.00 per day . room service is with 20% plus a tip

liked having a kitchen - had the necessities to make meals

great location, walking into cville. spacious room, good parking. breakfast very convenient.

good breakfast choices. room designed for longer term stays: kitchen and eating space.

we didn't use the pool or gym but it looked good from what we saw

we used the exercise facility and the swimming pool, both of which are good but not outstanding

laundry facilities

there are a variety of f&b outlets, a clean and accessible gym, a gorgeous rooftop, and the rooms are well

friendly concierge, comfortable, well appointed room, new room, design, wifi, walk-in shower,

i wish the gym had better hours

like $75 for our pet (

the laundry machines were broken and

decent suites with excellent facilities (indoor pool, extensive gym, free laundry, kitchenette)

i get to go home with clean clothes! laundry on site is fantastic.

great to have the laundry service and breakfast and coffee available all day

free laundry, which we utilized

no laundry service

laundry room should have a quarter machine - the bistro was somehow always closed - there should be

and i availed of the pay per use laundry facilities, which were really useful for me and handy to have on site

rusty - no notice about any work from the hotel to be prepared elevator did not work 1 day guest laundry did

was friendly, great gym to use and so close to everything

great restaurant and bar with positive vibe

the supervisor, leticia made sure my kids and i had a safe ride to the hotel from the airport when my flight

clean room. nice bar area. location

keep the bar open later than 10 pm! great cocktails, but it was a bummer having to leave by 10.

the bar knows what they re doing too

we stayed here after a longer trip and were very happy to be able to do laundry in a convenient way (staff was

nice pool, good workout gym, friendly folks all around

we needed an early check in and late checkout and they were very accommodating

is no hottub in the pool area (or none that i saw)

breakfast was fine. location of property was ideal. parking was adequate.

another fried got into one of their golf carts and the driver pulled away before she was in thus throwing her

floor was dirty; my view was a parking lot; we had to carry our luggage up stairs; the bar of soap used in the

i didn t get to revel in the spa or the huge indoor sport complex but they look amazing

wish the bar was open later

the kids enjoyed playing on the playground and swimming in the pool

rooms/parking ,ice machine and laundry room won't working. sad

clean and well equipped with laundry and free coffee, microwave, electric kettle and fridge in rooms

our 2nd floor room was comfortable and conveniently near the laundry, snack & soda machines, and back stairs

was broken and guest laundry did not work

guest laundry also did not work

the hotel has a business centre and guest laundry, both of which we used

room was located directly above the laundry room so we could feel and hear the laundry going allllllllll night

there is a good pizza place and a starbucks in the next parking lot

wine at the bar included friendly reception to our dog and great stories-wine was a very nice red

the pool was really big, the furniture around the pool was top quality and comfortable

clean comfortable with great fitness center.

good breakfast

room was very nice and loved the salt water pool

it was clean, the staff was very attentive, and it had great parking.

the room was clean and the pool(though cold) was super fun for the kids