even though our unit was right across form the elevator and next to the guest laundry we didn t hear a thing

room stank like dirty laundry upon entering it

were on the 2nd floor and whatever/whoever was above us (might have been laundry) was very loud starting at 5:

was not cleaned every day and i had to request new towels and bedding every day, i also did the laundry by myself

the wifi was essentially not working, even early in the morning off peak time

incredible location is the best attribute. free access to the amazing gym/spa across the street.

location and access to gym and spa next door.

location and access to gym and spa next door.

spotless, lots to do, nice perk is use of gym across the street

staff was very friendly and accommodating of an early check in

neighborhood location, free access to quality gym next door including an olympic size pool and excellent hotel

everything from the rooftop fireplace, most friendly lobby golden retriever, lovely accommodating staff, huge

room unapologetic staff no restaurant service as advertised spa receptionist had no knowledge of products on

loved the fireplace for a winter getaway

loved the health club too and pool and

recycling can in room; sink area separate from toilet/tub; best water pressure from shower; laundry line over

one amenity no one could access was the laundry room and the only laundrymat in town closed at 8pm

laundry facility was lacking in detergent, and the front desk had no quarters for operating the

and the worse part is the laundry

fireplace is gas and it made us have headaches even with windows open therefore it was not used

two coin laundry facilities in the hotel

laundry facilities were difficult to use

i was hesitant to ask for any kind of assistance needed, ie, quarters for laundry, room keys etc, on behalf of

big and spacious room in order to provide a crib and even had us located next to the vending and laundry room

the floor bathroom experience for me was no good that all specially because i was traveling we my kids

the locks kept locking to the laundry room at random and had to replace keys often

the location along with the view and the spa tub

left in it, key card was unreliable, pool and spa were closed, ice machine was out of order, no room service

the staff was amazing. breakfast was really good.

the location, style and breakfast

laundry area sucked

pool area needs to be updated the dryer in the laundry room didn't work and we had to put our clothes in for 2

laundry were available breakfast was with a large variety of

the hotel also features two saunas (turkish and finnish) and a pool

they have everything you need on site (bar, restaurant, snacks for purchase, a pool for the kids

leave laundry open longer so ppl have a chance to do there stuff ..

we were next to the hot tub and laundry room so i assume that s why it smelled that way

the guest laundry even provided laundry detergent

laundry not open 24 hours

didn t care for the musty smell in our room we were the last room on the bottom floor by the laundry area and

staff was friendly, although we did not like being next to a storage/laundry room

laundry facility very convenient

great breakfast - reception staff helpful - guest laundry useful - clean - good kitchen, but not quite enough

can not change the settings on laundry; i just wanted to do a quick wash and had to wait down there for hours

laundry room is in the fitness room without sign, waste me ~min, also the laundry machine is dirty,

no guest laundry.

is no laundry, despite being advertised on the website

the exceptional staff is the only thing that made me continue my reservation here (excluding laundry service)

that you had laundry facilities

laundry service ruin some of my clothes

the laundry room was free of charge

like the idea of the hotel having a free laundry room

excellent staff, convenient underground parking, free laundry, better than average breakfast buffet, lovely

rooms are cleam, beds comfortable. free laundry is available.

comfortable and clean room. all necessary facilities, including parking and free laundry.

no same day laundry service

major con: no laundry service outside or in, was a disappointment

no laundry facilities

laundry, two microwaves in the room but no toaster, and no plates

there are yellow ropes wrapped and hung inside laundry bag in the room but i hadn t tried

lighting of the room and the laundry facility was soo expensive , $3 for each machine and the dryer was not that

was no change for the laundry room, was told to go to the supermarket

load of laudry, washed and dried plus a tiny box of laundry soap from the office cost 18

was a very bad smell coming from the laundry room that was out of service but not really the fault of

laundry was very expensive compared to other hotels

is there a laundry room here

laundry on site

there was no laundry bag or do not disturb tag

their laundry facilities we non operational

check in process, the building with laundry smelled funny and garbage in laundry was very full

laundry room available at level 2

good laundry

the guest laundry room was a plus, which came handy mid-trip

the 24 hour laundry was very good

they have a laundry room which is handy for longer stays

and porrige for bf, free parking in streets around the hotel possible, laundry and dryer, fitness room (but not

good laundry facilities

i needed a microwave and laundry and complimentary coffee in the morning

there is also a guest laundry on-site which was easily accessible

room was clean and the hotel had a laundry room as well as an ice machine nearby

my room was on the main floor near the laundry and back alley, i think the worst room in the hotel, not sure

it depends but you can get a room close to laundry at the property and there be noise 24/7

room too close to the laundry, so noisy not a clear price on room as aussies dont understand all

lights worked consistently, all of the vending machines were broken, it was advertised they had laundry services

of laundry services and front desk staff who checked us in wasn t very friendly or

laundry facilities not working.

cancelled our previous hotel that was cheaper and more centrally located for this hotel, only for laundry

far from downtown, laundry service not so good

they key card had to be swapped out twice and the laundry door wouldn t open.

didn t like that the laundry was not available and i had to walk a few blocks to another

a huge bonus for long-term travelers is the guest laundry facilities on-site

the hotel also had a laundry room which came in handy for us

laundry required an app i couldn t find on apple or google

laundry machine service was so confusing and difficult that i got the reception employee to come

oh, and guest laundry on each floor is a bonus easy to use with app

laundry coin operated in building also

no spa, pool or hot tub

was no microwave, wasn't able to give kids snacks or stuff that could be warm

no spa or pool.

they didn t get wifi to my room for 2 out of 3 days

the hotel has a small rooftop and also a laundry room, which can be very useful while traveling

inexpensive laundry which

they have laundry facilities in case of a clothing mishaps

i didn't use the laundry facility, but there was one if needed

location was great and it was very convenient to have laundry facilities.

dogs urinating right outside access doors, laundry and garbage piled by access doors

someone stole some of my mother's clothes from the laundry room.

the laundry facilities use an app on a room with no signal

per day for a cat, wifi was slower than dial up, laundry is paid for by an app with slow wifi in a brick room

good price for the laundry

laundry service poor with most washers/dryers not working on many floor except one

were very accommodating, the gyms great, the laundry was convenient after a long trip, the room was better than

hotel across the street to ask/buy things from there which was pretty uncomfortable and awkward), laundry guest

two of the laundry rooms had broken appliances

laundry machines are kinda annoying, the card readers take forever to start working, might as well

laundry service could be a little better

a nice hotel close to pike place market. harbour views from our room. free guest laundry.

there s no microwave in the room either and they don t have a laundry facility which is essential for an

staff at both the lounge bar and the restaurant were super friendly

cleanliness around the pool and gym was terrible

no breakfast service or laundry facilities.

no laundry

the dates i've seen the rings cost 500 sine nights which i would not pay and they don't offer a laundry room

location, theme, wifi, bedding, bathrobe, service

funky decor and all the games in the lobby area for the kids was very cool

no laundry facilities or gym.

my suitcases up and i have to go down to reception to pick up a delivery or to send my clothes to laundry

there is also a gym on the 4th floor, but we did not use

the bar / restaurant attached to the hotel is in the very front of the hotel which makes it easy to

clean, modern and comfortable - we loved our short stay. gym was also newly equipped.

pet friendly. wonderful staff very accommodating to out needs. easy to find. laundry facilities.

room-we had a coffee maker in the room and had enough toiletries for everyone laundry-we were able to wash our

location location location. restaurants and mall close. great staff and has laundry onsite:

like the laundry room too

grab n go breakfast was fine, laundry facilities useful and parking fine

they had issues with laundry, so a couple of days it was impossible to get clean towels

no laundry options either

no cleaner/laundry bag

the hotel does not have laundry and their parking ramp is $40 a day

no towels in the pool area, no microwave in the standard room, no onsite laundry,

unfortunately they did not have the spa or massage available as advertised.

convenient location and pet friendly!

breakfast, comfortable bed

breakfast cooked fresh on a daily basis and was very well presented

was super helpful and friendly and the food from room service was so much better than usual fare

cleaner put my t shirt in the laundry with the linen and it disappeared

the bar/restaurant directly connected to the lobby closes at 9 pm, or closed for private party laundry service

the wifi was not working too well. i had to use my hotspot

no real room service

great location, clean, friendly people, good bar next door

no laundry facilities

there is a fantastic rooftop bar with the most amazing views

the roof top bar has incredible views

collin, johnathan, the older gentleman in the resturant and everyone in the rooftop bar was amazong

hotel has a fun decor and nice amenities (good coffee, decent restaurant, really great gym, rooftop bar) but a

food price(room service) very expensive(cup of tea and toast $16 including

elevators were slow, room service was expensive as were the rooms

although we booked a room which breakfast was included in the room rate, we were told breakfast would be charged

lots of excellent points including staff, location, rooftop, and gym facilities

there's no gym or pool

room service, the bathrobes, delivery laundry service on an off day, everything.

we really enjoyed our sunday breakfast via room service

very minor point, but there are no facilities on site bar restaurant etc except room service but lots of options

room was newly renovated with a huge spa bathroom

no room service meals for evening

no self laundry available on location.

reception guy allowed us to have early check in and late check out

restaurant closed, no room service, no microwave.

the service at the front desk and with the shuttle was utterly superior

reception guy allowed us to have early check in and late check out

great location; very nice staff; rooms spacious; free place to do laundry

we used the complimentary laundry service which was excellent

the location, complimentary breakfast, and the laundry services.

laundry room and luggage storage room

everything was clean except the laundry room.

if you book an apartment, you can use the laundry

laundry facilities

the free breakfast and the choices, the cleanliness of the hotel, and free laundry

i was forth right about our pet and was only charged $25 the last week

great breakfast, exercise room, clean room, comfy beds, modern bathroom, yoga mats in room, and bar for weight

only to have to walk up a busy dangerous ramp with our luggage and kids for parking

stayed with my wife and two kids, close to the market, felt safe and secure even in the heart of downtown

no room service no access to menus wifi didn t work hard to find

location is great, staff is great, fog room bar was great as well

stayed with my wife and two kids, close to the market, felt safe and secure even in the heart of downtown

we used a pick up laundry service and they allowed the pick up and drop off from their reception desk

no microwave and laundry room

they allowed me an early check in and a late check out

- room service charges were obnoxiously high, making a cup of coffee as expensive as a full meal

tv wasn t working and slow wifi

the kids loved the pool

we were also upgraded and allowed early check in the moment we arrived

there were only 6 kids in it when we went and it felt crowded

the restaurant was take out only and the bar was closed

early check in location

laundry not available every day

lastly, you should offer a laundry package in addition to paying per item, especially for guests who are staying

requested laundry and needed it completed by following afternoon

room, spa tub in our room, view, staff

wifi was poor and this presented issues when trying to do some work during my stay at the hotel.

great check in staff very late at night, excellent room, very clean, great laundry facilities

desk never took care of laundry

works, front desk always cheerful and says hello, jacuzzi, laundry room always clean, grocery shopping service

in the laundry room most of the machines are out of order or in need of service.

excellent breakfast,indoor pool,laundry facility

the front desk staff wasn't clear about no maid/laundry service during our stay (related to covid) as we checked

that was probably the most annoying thing in the absence of room service

we didn t really get to use the gym or terrace but i would return to them if i am ever back in the city

room service is upon request and the room has no drawers to store your clothes and other things

more food options would be nice. room service hours should be lengthier.

small and oddly configured, no microwave in room or anywhere on property for guests to use, no laundry facility

there was a very slight laundry issue which i reported and was dealt with.

amenities need to be updated on booking sites, like the bar and restaurant that are no longer there

was my husband's birthday and there was a misunderstanding on the pet fee and the parking fee but sean, the

gym - small but has pretty much everything you need

i really loved the attention to detail for the kids, small slippers and

room service folk were excellent

everything was perfect love the pool ,spa, resturant the room

from the porter and the doorman to the front desk to the spa staff were kind and considerate in typical 4 seasons

didn't like the restaurant much where we had breakfast and very expensive

lovely views. rooms big. 2 sinks. guest laundry.

i liked that the guest laundry was complementary and the parkinggarage auswelle

food was great! the bed very comfortable. it was great to have laundry facilities too.

laundry facilities, great for long haul travellers, paper every day very good, shuttle into town ,

enjoy the breakfast and all the amenities, especially the free laundry service.

large customer laundry

good staff. spacious rooms. good laundry facilities.

you had to pay for laundry and they didn't give you a laundry bag

the room is big and comfortable, wonderful laundry facility and great breakfast.

love the amenities like the gym, parking ,and laundry area

wish there was self laundry.

had an issue with my laundry, which i understand can happen

the room is next to laundry room making noisy in early morning

no swimming pool no breakfast this is my kids's opinion

pet fee was much higher than i would expect at $75

comfortable beds, location, decor, laundry service, shuttle to cruise ship offered, staff

laundry was relatively easy

nice laundry

and we were allowed to get an early check in so we could get a few hours extra sleep for the kids

my kids are exhausted and tired because we’re coming from a long drive

more restaurant options, had to leave hotel for breakfast options

so clean, staff was excellent, room service, food was amazing

we were allowed an early check in and everyone on staff was great

were just a few things i didn t like: i wish there was a full sized pool

you have to pay extra for the fast wifi, despite how expensive the rooms already are.

i tried to pay for laundry services and they didn't pick up my laundry but they did comp me for one night of

is no guest laundry service

i had enquired about laundry on the day of check in

when we needed extra towels, they rode up the elevator with us and retrieved towels from the laundry so that

handy to mass transit (2 small blocks) comfortable and stylist premises and room great gym and facilities central

night bartender completely ignored us while we stood there for 10 minutes to get a drink and only paid

and i waited too long in the bar to even be acknowledged

size of eggs from room service was a little small for the price

the pool is awesome for adults and kids.

price of pet fee and parking

the gym , bar , the corner with a water station and microwave:)

cleanliness of room, gym was well equippped

the gym , bar , the corner with a water station and microwave:)

very clean and new. loved the openness of the lobby and the bar area. very nice room.

great room layout, good gym, excellent bartender (daniel)

laundry collection, mini-bar replacement

didn t like it because there was no laundry services or vending machines in it

the gym was small but decent

i also had the opportunity to use the gym, which was clean and had good equipment

wifi in our room was not good.

the fitness, pool, spa, and sauna facilities.

nice comfortable room the service was quite quick in terms of room service / in-room dining the gym was great

pool was amazing with kids they even gave us kid size robes

everything was first class including room service.

spa and pool are a 5 star, and get your breakfast at the shuckers

they also do not have a laundry room for guests to do their own laundry

don t know if it is common but i thought laundry is free

even rich people don t always want to pay someone else to do their laundry

gingerbread exhibit was great for the kids

day), for there to be a hot tub, for the pool not to be so full of chemicals that it triggers my kids asthma,

room carpets was warn, wifi is the old-fashioned open a browser login thing and phones don't easily connect

location was great and the room was very comfortable especially for the kids since the beds were low

can't complain really. resturant and bar were closed due to the pandemic, not their fault.

very spacious , roomy like an apartment with out the kitchen .

we used the cardio gym which was small but perfectly organized and full of great equipment to train

room was comfortable - very close to downtown poulsbo, easy to access - free parking - guest laundry is available

we did not try the breakfast

the pool was great but really small, but my kids loved it.

breakfast bar lacked homemade breads

if there had been other kids there it would not have worked for us

all great. used the golf simulator and gym

golf and spa centers were closed for a private event so we could not make the most of the

and there's no room service available

- from stephen greeting us at the door, the porters, the lovely receptionists, cleaners and bar lady

the quality of the room service food was lacking.

the laundry was not as we expected.

i like that there is an inexpensive laundry facility at the hotel

it's got everything that a traveler will need, having free coffee 24x7 , free water refill and a laundry area

the laundry wasn't working when we were there

there is a laundry room for shared use with 4 quarter dollars

guest laundry facilities on site

staff gave us the wrong info about laundry service

used laundry staff services, was back same day

and the hotel didnt have a laundry

room was clean, and the breakfast and beverages in the lounge were delicious

i also had to ask to have packages and laundry delivered to our room which was surprising as i just expected

i love to breakfast we had in the

the only thing i liked was that i got a late check out and most of the staff was friendly.

room was very comfortable. and room service (dinner) was very good.

wish we would have been able to try breakfast but it was closed for the time being.