no instructions within room for tv/safe/room service/laundry etc

pool water was very warm and nice and on top of that it can make waves

steam room and the spa pool were both out of order and there didn't seem to be any intention to fix them during

was amazing biggest comfiest bed i have ever slept in, room very clean extra room for kids and breakfast was

were clean and roomy breakfast was good with a good choice and plenty for all the kids to do

was an outstanding employee who helped us check in, settle, and make recommendations for gas, laundry, and

to find in the centre of aviemore, parking on site

especially when families with kids were there

loved the location and on site free parking to, the ease of entry and exit using the key fob was also a great

bar was nice and staff were lovely

get my apple tv to work because i needed a wifi password couldn't get my own laundry done, i had to do it myself

aviemore hotel was slightly dated, we had a delay in check in due to an issue with the laundry

swimming and soft play great for kids, not too busy

lift was not working, wifi was quite slow and intermittent

include a range of great leisure facilities including leisure pool,soft play area,cinema,ice rink,golf course

i actually thought they had taken us to a laundry store room before opening the door and realising it was in

day, early in the morning we were awaken by the noise made by staff pushing carts with towels or laundry i

laundry in hall way was a horrid smell when walking past

sadly, our room felt as small as a laundry room

the other thing was our room was next to where the laundry gets picked up and got woke up at 7am with the noise

menu for vegetarian for room service and lounge

was busy, we ending up parking in the lower wood area, furthest from reception

i had to get room service to top up the teas, sugars etc as it obviously hadn t been dealt with when the room

loads of car parking space too

t understandably limited) bar menu as an alternative, served either at the bar or as room service at no extra

great outside day laundry service

wifi a bit iffy

it was cold in conservatory having breakfast

lovely place to stay and great breakfast

breakfast is exceptional

they worked with us to ensure that we had a ground level room, helped us locate laundry facilities, provided

laundry service was a joke

it would have been nice to have a laundry room available in the hotel as we were a

am)

and easy access to wifi och it was just great all round

room and this was acknowledged but i was put next to a corridor where housekeepers were removing laundry carts

it sounded like someone doing laundry next to or above our room

largest parking

wifi did not reach my room

beautiful old style hotel, class and luxury, swimming pool and sauna facilities, good wifi, very food food and

no laundry as advertised

they have no laundry service even though that is mentioned in the list of facilities

we ordered room service for ourselves and theee kids all under 6years and they really enjoyed it

nice room, good food,and excellent breakfast friendly helpful staff.

the pool was lovely and warm, excellent for children staff were so friendly and helpful

room was next to the kitchen and laundry

it s surrounded by laundry room and kitchen

wifi was very spotty.

we opted not to dine in the restaurant and instead wanted room service

well appointed rooms and large spa bathrooms

i also had an issue with laundry

no gym laundry service

all of our (delicious) meals came via room service

we had planned our first night to be in the room with some room service and enjoy watching some tv but it was

most comfortable bed and the restaurant is absolutely perfect, for dinner and breakfast

high price for a backyard apartment, near the garbage and laundry machines

and we ll equipped self contained apartment- the laundry was especially useful midway through a holiday

around the bottom of the large bed, i was surprised to find that it was still wet from the laundry and my room

location, staff were lovely, food was delicious. lots of parking

good wifi

also room was above the hotel laundry so noisy during the night, also wedding on and function room near room

my portion of the hotel through the struan building and was immediately hit with a smell of damp laundry, like

good location. same day laundry service included.

charged me twice for laundry service but got a refund

room right next to noisy laundry room, with loud washing machine going from early am, and noisy, chatty staff

was badly in need of refreshing, however the washing / wc facilities were very good, the laundry service was

2 did not live up to our expectations based on photos and the price we paid - the photos show a kitchen and

easy to get to and easy parking

nothing...apart from the potholes driving into the car parking area.

very spacious cottage, entrance vestibule, kitchen, dining area, low floor living room with real fireplace with

was in room 111 which was right above the gym and may be laundry area, i could hear and feel the vibration of

opted for the keep the planet green so our room wasn't serviced the whole time to keep down on laundry etc so

excellent room. very comfortable. spa great. breakfast superb. friendly helpful staff.

traveled with kids 12 and 9

wifi it was very weak and slow

room itself was clean, however, there was a bit of dirty laundry left in a corner in the hallway that was not

30/7am by delivery/laundry/refuse/recycling trucks, which kept engines running & revving, loud voices

being woken up at 6am on a saturday morning by your laundry delivery

also, this was mid-trip for us and needed to get laundry done

although a quieter room during night were soon wakened in the morning by bin lorries and laundry deliveries

given bedroom next to laundry, was a distinct smell, however, lady at desk gave us another room straight away,

first night we were next to the laundry room which was perfect as we got every thing replenished straightaway

photo - very much feels like a servant s quarter on the ground floor next to the luggage and laundry room with

at check in, they put us in room 130 which was adjacent to the laundry quarters

cleaners leave dirty laundry in the hallways which is on display as you are walking around too

too small noise -sleep quality poor beside laundry room door banging all night facilities -lights didn t work

no guest laundry ,coming from nz finding this right across the board on our road trip

breakfast was excellent

the bar was nice and relaxed with a good selection of drinks

wifi was very poor extremely slow

early check in and late check

early check in and late check

the staff - from reception, to the bar to the cleaners to the breakfast shift - literally every single member

the reception managed by tai was great straight from the off and he was really friendly and the bar staff were

i was given in bar/restaurant was very unsuitable for me (low down table and chair, almost like a kids table

of wifi in rooms

the wifi wasn t working and had to use my own credit to call people at home.

really friendly and helpful staff. mega clean. excellent breakfast.

the bar area has very traditional pub feel

not having wifi in the room.

free wifi

also very pet friendly and grounds excellent for dog walking

comfy atmosphere like you are in your living room with the fireplace on

water flow from our shower was very weak. wifi not strong . tho that said we were on top floor.

would be nice to have some low key food options for room service available

surroundings, comfortable rooms, the staff was excellent, the fairy trail was a great idea for kids

pet friendly, on site restaurant very good

bar area had an open fire and a wide selection of whiskies, food - both breakfast and dinner were

surroundings, comfortable rooms, the staff was excellent, the fairy trail was a great idea for kids

were all so appreciated the grounds were an added bonus - this is such a special place for kids and dogs as well