due to staff they were unable to open the bar and restaurant as well

the bar being open for an evening nightcap.

we were traveling with 2 adults and 2 kids i reserved a 2 queen bed room and they refused and only gave us a

even harder if you have kids who nap or go to bed early and you need something you re screwed

the gym is ample and clean

the only one thing i didn't like was the laundry room on the 1st floor we can in that door and on hot days it

new red shirt was stolen feom the laundry room

king suite was on the second floor above the laundry

laundry out of order during stay.

this hotel was undergoing construction so pool, laundry, vending machines, weren t available

don't like the layout upstairs:( if you have many bags its hard to carry all bags up steps laundry room closes

oh and we tried to do some laundry the last night we were there weren't informed that we had to turn the water

the fridge n microwave was nice and clean bathroom was clean,the staff was great to deal with,the laundry is ok

for me, this made it unimportant that there were no laundry

no tv, no blankets, no laundry

professional and helpful staff, clean rooms, laundry room, location

the staff was excellent. i like the fact that it had a laundry facilities.

workout room, laundry if you need it

elevator was out of order, the washer in the laundry room was out as well, the bathroom tissue dispenser was

they ran out of laundry soap.

very nice pool and great laundry facilities

the fitness, & laundry room is open 24 hrs. nice breakfast.

connectivity issues with wifi

the wifi connection did not work

even though wifi was free, it did not work after calling the front desk

days we tried to get additional wash clothes and they were out and it appeared they had not done laundry

fact there was a laundry facility,little snack and cold meds for an affordable price,free breakfast

maintenance on the floor we had to go through the laundry room to get to elevators

-has laundry on site -daily breakfast -indoor pool and exercise equipment -rooms have a mini

laundry was open 24hrs,the vending was affordable,it was quiet,the girl who checked me in was

i called the front desk to ask them to have the housekeeper stop laundry

i used the laundry too

kids loved the christmas tree and fancy suckers at the desk

the pool could have been better.

rude bar lady no gurpests we saw in 3 days wanted to be near the bar area when she was sitting around

they had a laundry so that patrons could wash their clothes if needed

laundry on location and exercise room excellent

they had a laundry room that was free to do ur laundry

clean, modern hotel. wifi, shuttle, laundry and gym.

it simply kept saying i needed to connect to the hotel wifi, which i was

laundry on site. breakfast was good

lady who was complaining because the a/c was not working in the lobby as she folding her personal laundry

vending n laundry al worked well very good breakfast

a side note i was planning to do laundry but when i went in to inspect the machines i found the washing machine

rooms, they came and knocked on the door, or called like 5-7 times before even the late check out laundry room

having a laundry facility, for as much as the room costed put us in a little bit of bind

the room i had was laundry out well and looked nice

the pool was colder than i would have liked, but the kids didn't mind it at all

helpful staff, nice food, lovely pool, comfortable rooms!

parking lot needs to be re striped for bigger vehicles

and, i appreciated the on-site laundry as well

small laundry room

the laundry room was very clean and only costs $3 total for one load to wash and dry

consideration on the breakfast bacon wurzburg sausages other than that

pool very small.

much chlorine used in laundry could smell it in the sheets

disappointed, in the fact that i booked this hotel with my kids to take them swimming and the pool was closed

the pool not working is a bigger deal to those traveling with kids anticipating that

was very disappointed, in the fact that i booked this hotel with my kids to take them swimming and the pool was

breakfast was nice, hotel is very new.

did not take part in breakfast but enjoyed being there over christmas

the cracked pan and pot in the kitchen should be replaced

the breakfast was very good, with a wide variety of choices

super clean and fantastic front desk staff. easy parking.

breakfast was medium

awesome value compared to marriot, hilton, best western etc- large rooms, free laundry, lots of

confusion about laundry options.

complimentary laundry facilities are clean, easy to use

manager's hour at the bar is fun the atrium area is a lovely place to spend time the guest laundry is well

i was able to do 2 loads of laundry and did not have to check

location the interstate with a solid bar and restaurant

no food or bar opened on the weekend

cleanness, value, breakfast included!

we enjoyed the breakfast(s) very much, as well as a couple of dinners. the food was delicious!

broken lock on the door, kids playing in exercise room at 9 pm, broken fan in bath

no laundry facility available

loved the bar and especially, andrew, the bartender

not pet friendly

you for parking only get one day free of wifi

$75.00 pet fee is outrageous

the hotel has only one laundry facility to use

kitchen very limited on selection

bar was short-stocked in wine

staff was able to give a late check out time; much needed after driving all day

the staff, hotel employee was superthe shuttle drivers were great

need a bigger, cleaner laundry facility

great breakfast'lady working the breakfast area was great

the breakfast was even decent

covid breakfast

good to have the pool and hot tub for the kids, although they weren't high on atmosphere

love that they had amenities such as guest laundry

was given a room next to guest laundry and heard laundry all night

pool, hot tub, great room, excellent staff

it's clean and close to places to walk for food plus has it's own kitchen/bar in-house

the swimmung pool ?rea too small

wasnt able to do laundry because covid-19 there is no microwave on the room, little over price specially with

no laundry on site

the shuttle driver was friendly, the service desk at the hotel was friendly, and the service was quick

i cannot say anything about pool, office or gym because i was locked in my room due to covid

the size of the rooms is fantastic for kids and just spreading out

the almost non existent laundry facility was not good though

laundry not working and seems like they are waiting for supplies on a number of things for their

rooms were nice sized with a living area. complimentary shuttle service ran all night.

the bar was closed we were referred to the restaurants across the streets, the outside patio has been

too far from airport and no shuttle

the gym could add some more training equipment !

chose this property for the pool as we were traveling with kids

breakfast was subpar. parking was limited.

i thought the hotel was great. loved having a kitchenette. very convenient to restaurants.

nothing i didn't like but the kitchenette should have dishes for guests

very efficient staff comfortable bed free shuttle

the breakfast area was very nice clean well-kept

the shuttle ran often and their were several restaurants in walking distance

the gym is small but the equipment is excellent quality and we used it all

spicy, so okay for me but none of my kids could take the heat

2 tiny garbage cans 1 beside toilet,1 under desk none by vanity or kitchenette

the pool, gym, and breakfast facilities were great.

front desk staff and kitchen staff were professional and helpful

king suite (extra bed) kids

: omelet i would've preferred it softer and with some bell peppers, then a dash of hot sauce); wifi and airport

wish had breakfast and free laundry

was absolutely filthy, room smelled heavily of smoke and there was dirty laundry behind furniture

location, amazing staff, laundry on site, free breakfast, early check-in (thanks!!!)

parking lot pot holes

good but i didn't like that l couldn't choose, the same breakfast for five morning

have laundry machines and driers but they cost 6$ to use, and they only accept quarters though they do

the guest laundry was a joke, 1 washer and 1 dryer

guest laundry available

needed more washers & dryers to help guests do laundry before flying out of denver

nice cosy rooms. very handy that they have a guest laundry.

light in laundry room turns off automatically leaving us in the

there's a very loud noise coming from the laundry room when they do

no ice machine or laundry for 18 days

laundry on premises

the reception staff were very helpful and the laundry facilities were very good

have microwave and laundry

clean comfortable, friendly & helpful staff, great breakfast & exceptional hostess!

it is hard to figure out parking with two hotels right next to each other.

parking was shared with the hotel next to it

very pleasant staff, excellent location, clean and great breakfast

pool could be cleaned, the water was a little dirty.

we had dessert delivered via room service - it was great

great breakfast. super comfortable bed and sitting area in room

clean, nice rooms and the breakfast and free open bar made it worth the price !

breakfast was phenomenal

good pool, workout room, laundry services(except some broken

have everything you need a fully equipped kitchen living room space, a bedroom swimming pool, and breakfast in

breakfast was available every morning

extremely comfortable with excellent breakfast. super nice employees!!

we used the fitness center often and some staff would log our names in a schedule book others did not have us

the laundry room is comically small

great if you are in a hurry * good laundry service * reasonable close to the

wifi was terrible

i did not like that it was too hard to log on to the free wifi

good room size, good breakfast, free fast wifi, free parking.

laundry facilities were nasty

the laundry room had only 1 working washer and 1 working dryer

with most ihg hotels, the guest laundry is totally reliant upon a significant amount of quarters

rooms that pay for breakfast should also be allowed room service with the voucher

phone didn t work, so couldn t order room service

the laundry facility was helpful

laundry on site..the room was comfortable...and breakfast was alright.

not the table not the laundry not even the towel

hallways needed cleaned laundry rm only one washer working.

used this place as a stopover, and facilities were adequate to catch up on laundry etc

and the receptionist was nice enough to put us near the laundry

i tried to do a load of laundry and needed quarters, they didn t have any

the only problem is that their laundry facility does not have a card reader or a change machine.

they had laundry which was a plus and the hotel just had a nice layout

room was beautiful, the beds were comfortable, we did have to use the laundry facilities as we came off a 15

the menu in the restaurant. laundry machines.

nice food. laundry services.

something at the snack bar you had to go clear down the hall past the workout area next to the laundry to warm

the laundry facilities were great and the workout room looked amazing

nice to get laundry done before returning home

it was a real help having the pantry and free laundry onsite too

great location! clean, has a pool, patio, free laundry, & breakfast served in the morning.

complimentary laundry was over the top

the amenities were great (dishes, refrigerator, spaciousness, great pool, gym, complimentary laundry and

large unit, price, breakfast, laundry

breakfast, and they don't have laundry room

laundry

no laundry room

the pool was broke, and there is no laundry service

there was a noise coming from the laundry room everyday.

for a group that are traveling across america, it was great to have the free laundry facilities

big room, free laundry room, nice and quiet area - great for family

there is a laundry room, and use of the machines is complementary

using the laundry was free

of breakfast choices social hrs 5:30-7:30pm mon- we d which offer red food excellent laundry facility &

the room had a kitchenette... breakfast was great...

plenty of desk space, easy power access, and the mini kitchen makes you feel at home

no maid service, no gym, no breakfast served, no pool

the room was very nice, bed comfy. the kitchen was very convenient.

a huge dislike and significant problem was that the wifi didn t work the entire time we stayed

also, his very wrinkled shirt appeared to have been pulled from bottom of laundry bag

distance to restaurants, and there's a laundry mat right next to it

doesn t have a laundry room and it is located far away from everything

no laundry

they helped me grab a room at the last minute overnight and made sure i knew about laundry options for my son

i was able to do my laundry

we picked this location for the laundry and hottub-both of which were out during our stay

very small laundry room, only one washing machine

pool

low ceiling in kitchenette

the coin laundry facility is a convenience.

the laundry room dryer took money and didn't work, went to front desk to ask for our money back was

free water/chips. good location & pet friendly

treadmills did not work in the gym and there were rude guests in the pool that let their son jump in pool over

pool/hot tub area was overcrowded.

breakfast was not included and we had to pay to park. also there was no laundry room.

there is no guest laundry and the parking situation is terrible

bed size, gym, open beautiful spaces inside facility.

i like the swimming pool area.

pool was not in service.

laundry room could be cleaner.

they have laundry facilities, fitness equipment, and microwaves & fridges in the room so you can cook if you

very nice to have a coffee bar and restaurant on the main floor.

wifi was very spotty and unreliable

hotel resources were just what we needed, with the business areas, fitness centre and pool

super clean laundry room, right off front lobby

they only have one shuttle.

pool was nice, but small, not heated and full of kids

it was eco-friendly pet friendly and the staff in person we re cheerful but the overall experience was

big rooms, great gym.

it was very comfortable and quiet. didn t get to use the pool but it was beautiful.

confusing breakfast situation, was said to have offered one but could not be found

was a wedding and they had breakfast out in lobby we didn t realize it was for a wedding and this rude guy

a 4 star hotel there should have been at least a restaurant or coffe shop or room service

needs a little bit more bar type options

there is a guest laundry (also important for stranded travelers

comfortable, clean, modern and big suits with laundry opportunities

bed had dirt and debris on the mattress, bed sheets had blood stains that hadn't been caught by laundry, the

nice rooms, great front desk service, breakfast was normal hotel

due to covid there is no room service.

paying 5.00 to wash and fry a load of laundry.

$5 per load for laundry when other hotels are complimentary, no happy hour when other locations include this as

room was clean. plenty of space for our family of five. nice complimentary hot breakfast.

upgraded the room because the shuttle took long and the room was excellent

the cleanliness. and breakfast.

an in-room kitchen and sitting area, and access to laundry facilities

it has full fridge, kitchen, laundry room

breakfast was very good

pool was closed during my stay

kitchen and separate bedroom area

no self service laundry

no laundry in the hotel. some floors are renovating. the pool area didn't have a hot tub

laundry, indoor pool and a fitness center, gallery market restaurant or the grocery/convenience

no laundry machines.

check your laundry

only issue was that the guest laundry was out of service.

good location and had everything you needed like laundry room.

no daily room service the the second day of my stay

we liked the area and that the hotel had a gym and pool. beds were comfortable.

the coffee bar and sitting area was nice to have in the morning before leaving

was broken, breakfast was served too early during weekdays; layout of pool, coin laundry, ice machines were not

the man at the front desk was so friendly when i asked for quarters for the laundry

went to do laundry since we were traveling for 10 days

room was next to the laundry room so it was kind of loud i could hear the workers talking

friendly staff; breakfast included, laundry facilities and shuttle to the airport

laundry room was a huge plus that i didn't know about prior to booking

and love that we have access to the laundry

laundry services were also available and free to use (laundry powder was just $1)

i used the laundry facility (huge bonus), the business area, and had their breakfast before leaving and was

felt dirty no soap holder at the sink both washing machines were out of service and the laundry room was

that the pool and springs close so early.

the pools were amazing

hole 8 on golf course was flooded

quick, responsive room service

gym was a mess pool was ok but not for price

room was directly across from the laundry facility so when folks arrived for work i heard them talking (starting

for a business traveler it's perfect,gym,spa,laundry,parking and very close to the airport

for a business traveler it's perfect,gym,spa,laundry,parking and very close to the airport

covid breakfast

clean, comfortable rooms. nice breakfast and like they have a shuttle to the airport.

there's no laundry outsido you know what i'm saying and some reason charge me almost forty dollars i'm not

the amenities like the pool(s)

the pool was nice and the gym was really nice

the room service nice lady with her arm in a sling

to pay for parking, no breakfast, water damage in yhe lobby, ceiling looked like it might collapse

pool closed at 11:00

very good sports bar with well prepared food was a half block away

10 minutes from the airport and offer shuttle

shuttle service to and location near airport

location near tower bar ideal

did one load of laundry, had to was it twice and dry it twice the machines are old, and they wont give late

no one came to change the sheets on our beds. so the dirty laundry was not changed

a guy asked for water they sent him in the laundry room to get water from the

guest laundry only has one washer and one dryer - and washer was out of service (front desk associate

we booked this hotel as it stated they had laundry facilities- when we arrived they were down for maintenance

laundry machine was broken, has been for over a year

the shuttle service to the airport excellent

no pool

you can tell she was busy but it didn't stop her from showing genuine kindness towards me and my kids

the property was welcoming and pet friendly, staff was really helpful and friendly

excellent staff nice breakfast. kids loved the pancake machine

too much chlorine in the pool that it bleached our clothes.

shuttle driver to the airport

kids in the pool saturday night were rude and monopolizing the pool

we enjoyed the pool table in the bar area

the room was awesome, having a small kitchen and sitting/tv area

to airport quiet, on a side street big rooms with a kitchenette if you need a bite, the hotel bar serves small

pool different hot breakfast each morning with good coffee

pretty crowded at breakfast

and a lovely little grab and go, covid proof, breakfast in the morning

loved breakfast! staff was so nice

the pool so small

the place was spotless and served a fantastic breakfast.

the location, free parking and wifi. would like them to add room service

the pool was tiny

the free laundry

comfortable and quite, full sized coffee pot in room with decaf, complementary laundry, good gym, good breakfast

breakfast, free, laundry facilities, shuttle to hotel, comfortable rooms, and very friendly

free laundry

the pool. the laundry facility and the fitness

the complimentary laundry, late check out and mimi bus to the airport really helped make our last day as

free laundry facilities, breakfast, drinks and snacks in the evening

was pretty clean, the staff was nice, breakfast was great, pool was warm and they have a free laundry facility

room was great. pool and hot tub great for kids. breakfast great. thank you!

room layout was a little weird. no response when we tried to order room service.

the fire alarm was triggered by a fault in the laundry room

it was hot and fresh with plenty of variety room: it was nice and clean with a laundry service close by

location, staff very helpful, early breakfast even before 6 am shuttle. highly recommend.

spacious rooms, modern decor, comfortable beds, great breakfast buffet

it is very convenient and close to the airport. the shuttle service was excellent.

breakfast so good i sent plate back to kitchen with thank you written in remains of my huevos rancheros

t work, one towel for each person, and zero information about the room (for example was there room service

pool & bar often too busy

room service, no one to make the bed or clean the room and replenish towels

incredible restaurant and rooftop bar and pool

property had proximity to dia. had laundry room but one machine didn t work.

new laundry machines

we were put into a room next to the laundry room and when i asked the manager to switch us she just said

the laundry is to bad

the laundry facility had broken and there were no clean blankets for the beds

no laundry :/

could use the best western pool and laundry room while days inns is under construction, staff was friendly to

the laundry and fitness rooms. the pool was good but i don't swim.

there is a coin laundry, though not all machines are operating, they machines that do work do a very good job

laundry room and fitness room. microwave and refrigerator included in the room.

mountain view narrow. halo bar not as good as pictures. bedroom was smaller than expected.

complimentary breakfast and no free parking lot attached to the property

imagine she was shouting at customers,3rd of of all there was no breakfast buffet , only a menu

guest amenity fee includes a breakfast voucher that covers two guests

there is a convenient bar in the lobby and a restaurant serving breakfast, lunch and dinner

loved the brunch and the gym was amazing

well appointed bedroom and bathroom. nice lobby and bar area.

bar had a nice and detailed price list but was was totally empty, no where to find a soda, had to

always the bellboys in valet are the best followed by the room service staff

a nice and detailed price list but was was totally empty, no where to find a soda, had to call room service

also the laundry room on site was very helpful

laundry facilities were horrible. most machines broken

loved the location and the room. loved the guest laundry room

couldn t do any laundry, dryer was not working

could've missed it, but on the booking site, i did not see that we got a free breakfast

the pool area was noisy and overcrowded with outside customers. trying too hard to be the

could have had a desk to work at; the gym could have had a non-peloton stationary bike; pool could have been

location - although music until 2 am saturday night from bar next door.

the service at the pool was so bad, food was such a disappointment

great location, fantastic bar and restaurant on ground floor