the pool wasn t open

breakfast was good

lights in parking lot didn't go on before dark so the parking lot was very dark.

not enough parking spots.

breakfast was excellent

smoking but smelled of cigarettes

price for a smoking room.

like i was in smoking room and maybe after check out they had mistakenly checked it smelled like cigarettes

i asked for a non smoking room because my fiance gets deathly sick from cigarette smoke, it was not a non

room smelt like it was a smoking room

wallpaper coming off wall by pool area

the pool room looks like it hasn't been updated since 1975.

staff were very friendly, breakfast was good, facility was very clean.

pool was dirty, filled with hair and filter wasn t on

was one older woman who handled the breakfast room who clearly appeared to not enjoy her job and never smiled,

indoor pool

room service and breakfast buffet were efficient and delicious

pool nd gym

also, much appreciation for the shuttle service the hotel provided for its guests who attended an event at

parking and wifi was cutting off sometimes but nothing unmanageable.

indoor pool, guest laundry everything was really clean easy to park right out front of the lobby really

clean rooms, comfortable beds and a great hot breakfast.

he showed us a room on the first floor, but i personally didn't want my window to be close to the parking lot,

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome

the parking was convenient

the cost for washing/drying clothes in the laundry room is too pricy

we also appreciate the laundry facility and it's nice that the machines take credit/debit cards instead of

was broken, half of the building seemed abandoned, one of our lamps fell off the wall, and the wifi didn't work

na bar closed to early

the pool hot tub and gym were great. completely satisfied customers. hope to be back.

free laundry

free laundry which is never heard of in todays world

the pantry and laundry are great amenities

it was super convenient to have laundry on site and there was lots of parking available

the ice machine is inside the laundry room

no laundry facilities

you dont have laundry facilities

were there for a baseball tournament and there were no laundry facilities on site

wish it had a laundry

laundry room weight room bar area. anything for kids

i appreciated the laundry room

the hotel is clean, quiet, it has a breakfast bar for coffee, a bar for your cocktails or wine and nice seating

they even kept the bar open for us

room was decent, kids loved the pool

nice hotel and good acces to interstate. nice bar and quick food. clean and well kept

free laundry service continental breakfast

everything was great, spacious room, clean, nice pool, laundry, great breakfast

i also love having a full kitchen in my room

pet fee was steep for one day, but overall with a discounted room rate the price was decent for a

pet friendly and clean

room and wasnt given a heads up or even a choice, the pillows were flat, they charge for the laundry facilities

nice rooms has a pool and gym.

great breakfast

clean hotel staff was great hot tub and pool were nice breakfast was great with a bunch of option check out time

pool was nasty, the kids couldn't stay in, when we laid down on the bed we got bit by bedbugs, the gave us a

the people were very friendly and the windows could open laundry facility

our room was next to the laundry room and the washer/dryer woke us up

bigger laundry to wash personally belongings

i peaked in the facility laundry room to see what those big units looked like

laundry facilities available also as well as vending machines

noise. too close to gym/pool room. my mistake when choosing room location

it is clean, has a pool and it s close to the shopping mall.

breakfast was just okay

an earlier breakfast start time at least for fruit/yogurts and items we could grab and take with us on the run

of divided areas in lobby area to talk with friends / pool area and gym /nice breakfast selections/clean well

the laundry room was a mess and i didn t like using a credit card to wash my clothes.

the pool, gym and laundry are good amenities

all the time, had the king suite & was fantastic complete with kitchenette, has indoor pool, gym & outdoor

we come once a month to visit our kids and it is consistently great!

the bar area was small

breakfast was a lil dry. and laundry and printer was down but it was a beautiful stay

laundry machines because of the quarters for payment

it would be nice to have outdoor seating area, grills and especially an outdoor pool.

hot breakfast, gym

everything nee and the breakfast.

we were hoping to use the self-service laundry

breakfast

breakfast, gym.

pool water was cold.

the room was exceptional the late check out is awesome

jacuzzi fireplace tvs

we went in sept, so i can't attest to pool as it was closed for the season

longer pool season..sept. no restaurant/bar little pricey

there needs to be more rooms with a fireplace

we were very impressed with how complete the kitchen was and how well stocked ( utensils, pots, dishes, etc)

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

clerk clueless to local restaurant; wifi access poor unless a hilton honors participant loud talking in hallway

is the bar the only place to eat

pool and friendly

didn t understand how to get room service and there was no info in the room or online on how to get it so i

indoor pool

i did not partake of the breakfast. the facilities were great.

no breakfast.... absolutely love this hotel, it s the king suite for me.

room was clean... friendly staff.. excel breakfast!!! facility is new!

the pool could have been a little warmer but it was still wonderful.

were issues with the elevator where it would not open on the customer side at times, only on the laundry room

it had laundry

it was located in the laundry room

she was the only person handles all the guests and tons of kids

friendly professional staff very clean good breakfast selection

the breakfast was awful, as was the coffee

delicious breakfast great staff especially hotel employee on nights

wifi did not work

their breakfast no pool

very nice exercise room. small kitchen in the room.

the cleanliness and the pool. love how they have a laundry room- life saver.

clean, great value, friendly staff and great breakfast

parking was always available

exceptional breakfast

were nice, beds were comfortable, the pool area was great, and breakfast service was exactly what we needed

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

not enough outlets or towels, no iron or ironing board or laundry bag

countless laundry

the location of the pool and the outdoor courtyard was ideal

the breakfast was great. i loved the brie cheese.

when i arrived all the supplied kitchen materials were dirty.

rooms were a nice size, kitchen was fully equipped, and everything looked fairly new

like that kitchen is complete with a set of 4 dishes, bowls, glasses, pots, pans, strainer, dish towel, dish

great breakfast, nice fitness room, self service laundry on site.

breakfast was slow had to wait for cook to refill dishes. no laundry.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

laundry not working, and no one able to help.

didn't when we checked in we was not informed that the pool was closed do to renovation and the gym was closed

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

kitchen with fridge and dishwasher, non smoking and pet friendly

room was spacious and kitchen facilities were perfect for us.

the breakfast was reduced but you could find on the ground floor in the morning yogurts, milk, tea,

excellent front desk service and breakfast food and service was great.

they were very accommodating when it came to our pet. the rooms were clean as well.

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

no pool no wifi and we had to wait a additional hour to check inn due to under staffing

had trouble getting into the wifi

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry

booked this hotel because it was pet friendly but there was no mention of the charge for a dog and incorrectly

the little personal breakfast/ snack bags that were available to just pick up in the lobby, my kids loved

the cleanliness, pet friendly and the pool. staff is so amazing!!

ample parking

laundry machine available (staff at the reception even had change for me since i had only bills)

first, i needed help with connecting with wifi right away, but no one answered the front desk phone where i

room redone breakfast set up was great housekeeping was good

gym was super small

size of pool

swimming pool not open.

pool and gym still haven't reopened from pandemic, breakfast very limited

clean, quiet, starbucks and chick-fil-a in parking lot

everything down to the bar service. the bartender really stand out!!!!!!

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on

parking lot is always full no allowance for dropping off bags and registration then parking long

had a room reserved for 2 adults and 3 kids

it was very loud at night. the pool is small (but very nice) but was filled with a lot of kids.

this hotel has great dining options - room service, a bar/pub, and a fine dining restaurant

in room sit in area comfy bed elevator bldg lots of entrance by key code pool outside deck laundry

laundry hit or miss with leaking, temp regulation and payment system

this person was responsible for check in, laundry, housekeeping, etc

pet-friendly; stayed overnight so we could get my dog with cancer to his 8a surgery in malvern

kitchen good

i m thankful that there was a laundry room that didn t require quarters, so laundry was easy

parking was a breeze

the continental breakfast was excellent

room was a little loud because we were right next to the side door to the parking lot

free breakfast was wonderful each day

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and

should put more laundry rooms.

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in

i had a few kids and a baby with

there was guest laundry and a small gym

anyone in the parking lot at night can see right into my lit room

breakfast

excellent breakfast and very kind and helpful staff

the breakfast

laundry machines need cleaned of detergent muck buildup

pool was closed, complimentary coffee wasn t ready and the starbucks was not a starbucks

tried to get a drink at the bar it took about 15min for the bar staff to come out

no pool, no exercise room, no showers, no elevators

very small bar refrigerator, but no freezer

higher than usual quality breakfast

staff was great especially the breakfast crew, they were very helpful

kitchen did not have necessary items for someone that cooks a lot such as knives to use for cutting

nice that the outdoor seating area with the grills was easily accessible to the pool

the breakfast choices were phenomenal

it was a mini-suite with full kitchen, living room and bedroom

breakfast just ok.

great breakfast!

pool water was cold!

$75 pet fee

the kitchen is always the best. love being able to make hot breakfast in the morning.

free breakfast hospitality

there wasn't much of a variety at the breakfast

clean, well appointed room. good breakfast.

room was smelly because the carpet needed cleaning

my room was next to to laundry room and the washer and dryer kept me up all night.

used a laundry room and washing machines were filthy

the morning clerk was not the friendless. we were there 17 days the laundry room never worked.

easily accessible front desk, doors, laundry and elevators

is nice, friendly staff but could be cleaner specially as it is pets friendly

no wifi password instructions in room

pet accomidation was amazing, continental breakfast was exceptional in variety.

plenty of parking

the spa tub room smelled like mildew from the moment we walked in the room

location, front desk clerk, bar area clean and comfortable.

on the first night we found there was no laundry bag

manager and jo were amazing, so were the staff in the kitchen

location, clean, great indoor pool, complimentary breakfast was much better than most i've seen

easy to reach.nice pool

main road signage for the hotel and the road to the parking lot could be better lit.

the breakfast was not great the protein selection was

room was completely out of body wash; faucet at the kitchen sink was too big and the water spilled over the

the only downside is that the breakfast is a bit monotonous.

all employees were friendly and courteous and plenty of free parking 18 minutes from the ppl center

clean, location, breakfast, and staff.

it would have helped to utilize an on-site laundry area, and the hallway carpet is ready for replacement

pool was small but perfect for a quick dip with the kids

the pool was closed next day kids were disappointed

parking was far

the kids loved having an indoor the pool to use

pool, laundry, microwave, refridgerator

there was nothing i didn't like i will go back any time my kids loved it an they loved the pool

was under renovation and gym was closed

neighbors had little kids and ppl were noisy running up and down the halls woke me up at

the only annoyance was the room service--see below

no laundry room. :(

no laundry room or pool

no guest laundry available.

need to have pool and guest laundry

only plus i would like to have is a laundry room for wet clothes

he got my roomed changed and gave me a breakfast voucher for 2

the bar staff was top notch

no room service from the restaurant and the person who answered the phone from the restaurant was rude

only 1 washcloth, no printed info to order room service

room service terrible food

, fantastic decor , bar area with top shelf liquor, breakfast-lunch-available adjacent to bar, laundry service

i wish room service had more gluten free options as

especially the amenities such as the gym and proximity to davinci science center and allentown symphony

prepaid for breakfast and kitchen staff did not come, so all breakfast cancelled with no refund

no room service or complimentary breakfast

dryer in guest laundry was out of order

washing machine in the laundry facility did not work

when in the bathroom in our room; the staff came in the room to get the towels for laundry

only the next day when the laundry lady arrives at 9:00 am we would be able to get it

the room was immaculate and the breakfast was fantastic

there s a decent gym and indoor hot tub, as well as, a laundry room for its guests

free laundry was unexpected. comp breakfast was excellent and was different each day

nice breakfast great to have access to laundry

gym/ laundry room wasn't cleaned and their was a leak on the floor

gym(but you have to wait awhile as there are only three different types of machines), and the laundry room

downfall near laundry room for housekeeping they kept door open so heard a lot commotion

just nasty hoes pimps young and old no kids never need to be here just saying

unclean, wifi did not work

parking lot had trash everywhere.

i asked for a non smoking room

the pool was ice cold

bit difficult/confusing getting in & out of the property driveway/entrance, & limited convenient parking because

should pop into the pool room every once in a while

the hot tub was dirty and the pool was cold.

self-parking was awesome

no laundry service on the weekends.

room service server was very polite and timely

we ordered room service

luggage handlers were very polite and when i needed my car in the morning they were on point room service was

the rooms was clean and the pool was as well and my kids had fun

hated the laundry area

laundry was efficient

useful guest laundry facility

laundry and a pool was available

like the breakfast, pool, overall great service

also extra facilities for individual laundry and a well equipped gym

laundry services

however, this time trash and laundry were in the halls when i checked in (around 5pm), and the tub had not been

there were a bunch of loud and unruly kids in the lobby area

drain clogged, wifi was inaccessible for a period of time, we didn t get room that we asked for, elevators

the laundry room was convenient

should be explained more about things in the hotel that guess can use and floor tht it's on ex: laundry facility

my kids were bummed

the pool was not working

woke up to late to eat breakfast, but the location was lovely, clean and comfortable

i would have liked a robe in the room rather than on demand, and i would have liked a plastic laundry bag,

no laundry room and valet parking only

the bathroom wasn't cleaned to expection, room service orders came with hair in

room service food was excellent and service was quick and gracious

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

laundry facilities on premises. great gym and pool staff was amazing

clean towels, clean sheets and regularly cleaned dishes (and laundry if requested)

business center,laundry facilities

hotel has a bar but doesn t have a traditional breakfast area or buffet that we could find

no room service

they were very accommodating and allowed me an early check in and late check out

no snacks and kitchen closed a bit early

kitchen under the covid conditions was a little under my expectations.

i also enjoyed the gym

another major plus, the hotel is pet friendly