two washers were broken in the laundry room leaving two that did work

the laundry room was also great

good location, clean room.there was laundry facility.

laundry

price was the best one in the bay area for the period we visited san francisco, they also have a laundry room

complaint is that from previous stay and this stay the hotel promoted available dry cleaning and laundry as long

gym was a bit smaller than expected

clean and good location with free parking

the gym was adequate, i would have liked to have a more adjustable bench for weight lifting (the

location is terrific and parking is easy

laundry coin-op was far away, no fault of the hotel, just the location.

i drive an f-250 pickup truck, and the parking spots are not wide enough for me.

wifi was weak and thinness of walls. not paticularly clean. coffee maker was filthy.

smoking rooms available

parking close by and restaurants and stores within a close walk

my family sleeped at that day, laundry room noisy sounds waked our family around 2:00am

property clean, there s a swimming pool, laundry facility, complimentary breakfast

very comfy beds, laundry room available for guests

great breakfast, self laundry option

the laundry was cramped in a small room with the ice machine

desk attendant was terrific with finding needed shopping, then dinner, quarters and soap for laundry, and then

i wasn t sure if it was their laundry soap or if the beds had bed bugs

it was nice that they had laundry facilities

$16 meal at the bar , no traveling to find food when you re exhausted

was clean, the service was great, the staff was amazing, the beds were comfortable, the pool and jacuzzi were

that weren t snug on bed), filthy carpet in stairwells, broken/poorly functioning equipment in laundry

that there's no laundry room at the other buildingud83eudd2bud83dude43

they had a laundry facility that was open 24 hours.

there wasn t a laundry room in my building.

during covid the breakfast was adequate but the hoops the staff had to follow was understandable

also used the guest laundry which was great

finally,- a good laundry facility which we used a couple of times (super convenient but $10/load)

as this is a corprate situation, the laundry room cost twice as much to wash and almost x5 to dry as the local

easy parking and clean basic hotel room. good charging options. nicely situated by a boat dock.

breakfast

to summon staff to get on property (gated/locked at certain times) & to gain access to on-site laundry room

bring your own quarters for the laundry

laundry facility is onsite but i didn't use it so i can't speak on that

it was clean enough. on site laundry.

laundry was closed at 7pm

clean, good central ac, good breakfast options, always had fresh coffee in the lobby.

living area, comfy bed, kitchen has all we need though not used this time, breakfast decent, nice gym we didn

priced well with great breakfast & coffee/tea 24 hrs day in lobby

the kitchen, the disposition of the room, excellent design

breakfast etc perfect for pre flight

they told us laundry was available but the machines were broken

gym

the wifi was not very good.

the room was very spacious, good breakfast selections and i would definitely stay again

free breakfast, free wifi, free parking, clean room. nice staff

mildew smell in bathroom, and i was in the room next to the hotel laundry avoid room 419.

train is incredibly loud, the internet pitifully slow, there was no laundry service and the laundromat was quite

no gym, pool or laundry.

under construction, put us directly next to laundry facility with loud radios going off at all times

breakfast was ok ,would of like to see more pastries ,hot food like eggs,pancakes,and sausage, as

i asked for the towels as well she kind of gave a huffy noise and grabbed 3 washcloths from the laundry behind

having laundry on site, dog friendly. easy to find. stores are close. our room was very clean.

amenities include free grab and go breakfast, free parking, coin operated laundry room and pet friendly

room smelled , no clean hand towels , no thrash baskets , no bags for laundry , bed was uncomfortable, bed or

clean room with kitchen hotel staff is great

pool was overrated, no hot tub

there's a fitness room and a pool which is pretty good

wifi

room service is available every other day

nice location in the center of downtown free wifi clean, comfy room

only stayed for one night, it was nice, i liked that they had laundry.

free laundry service

wanted to use the pool, and the hours were great, so when i went to use it nice and early saturday morning, as

no real room service. i was looking for a better view of the city.

wish the bar was open before 5pm

the breakfast on the third day was a little scarce.

we had a large room with a pull out couch and kitchen

our room was spacious with a nice sitting area and a full kitchen

from the seating area to the kitchen

the breakfast. all the food was dull & dry. i ended up just eating cereal.

tried to do the laundry but of our detergent

laundry room for guests - 3$/load

breakfast needs to have better options such as a variety of fresh fruits:bananas, apples and

the breakfast selection, very organized and well prepared

breakfast times and location ect

no drinking water refill station and gym drinking water was really bad!

they didn t have enough help in the bar and grill.

pool was available and gym also very clean

great stay! it felt safe at the location as welll! good exercise room! fun pool! nice breakfast!

having a pool, bar, and a grill was also a nice touch (even if the pool is on the ground floor)

workout room, great staff, good location for where i needed to go, decent self service laundry room

would prefer a changemaker in the laundry room

operated laundry machines, microwave in the room, more attachments for the gym equipment currently in place

noisy kids in the rooms around me. it felt like they stuck me on an all kids floor.

, friendly, helpful and fast shuttle driver

tried calling restaurant for room service a couple of different times and never got through.

only issue i had was bar in lobby did not have a few things on the menu

the gym, loved the valet service, especially considering the area had little to no parking and didn't

i also arrived on a monday and left on a wednesday and the same old room service sat outside a room for three

breakfast downstairs was fresh with quick and friendly service.

above, also do you ever consider providing plastic bags for guests dirty laundry?

the bar opens at 10 am

were three of us registered to stay but we only got 2 vouchers for breakfast, it would have been nice to get a

were able to get early check in

i enjoyed the breakfast very much!

there was not onsite facilities for laundry

the refrigerator stunk and didn t work, and two hours before it was time for me to check out room service

black woman who delivered room service was the best thing about the stay

hotel does have room service and free breakfast

room was spotless and the convenience of having a reasonably priced restaurant and bar in house was most welcome

location, cleanliness, staff, parking and shuttle are what make this place great for me

old school layout. room had balcony overlooking pool.

that we couldn't use the pool

there is a pool, but no hot tub

a comfortable stay with nice pool. the indian restaurant next door serves delicious food.

shuttle service during the stay and the availability of laundry service on the premise.

we were not able to participate in the breakfast due to an early flight.

kids wanted to see the planes fly in and out but when we opened the window drapes it was the front

location to airport, the mini market in lobby., the breakfast was great, early check in!

there was no pool

laundry facility was on 2nd floor 2) within walking distance to amtrak train station (about 10

machine in laundry room broken

facility, used laundry room and hot tubs

kitchen equipped with a minimum of stuff in terms of pots and pans

was very good, view of the bay excellent en there was a small gym to work out

no laundry facilities. otherwise, everything is really good.

there is no self-laundry service.

very clean. very comfortable. good bar and bartender.

free parking included in price. friendly staff!

the dining staff could not of been more helpful and patient with our group which included four kids (two

i think that the laundry could be a little cheaper..i thought it was a little pricey.

they also have laundry facilities that were very nice

free breakfast was excellent, the laundry facilities were in good shape and plentiful

it was clean and had a laundry

good hotel facilities such as swimming pool, gym and self service laundry

room was next to the laundry storage, i could hear the staff talking loudly for quite a while when trying to

the staff is very very nice and the hotel is very clean. room service is good.

room service menu was not in the room

there is no pool only a hot tub

fight for comped breakfast, no comp bar drinks

we were located right next to the housekeeping laundry facility and all night long we heard the wheels of the

felt like being part of the american good life; families with their kids having swimming lessons in the pool,

very limited room service options - we ended up ordering delivery from off site

was clean we felt safe your staff is the best from the valets to checkin and out to your pool and gym staff will

kids screaming across from my room for hours, had to change rooms

there is no laundry

this hotel because of its location and because they told me that they use only fragrance-free laundry products

the gym was well equipped and spacious

wifi was not working properly but the hotel did take action to have someone assist us and

the gym was also very clean and well-equipped

also no complete laundry service

if you re on a longer working trip good to know that this hotel, despite the stars, has no laundry services

having laundry services at the hotel, no option of tea in the rooms and the limited menu in the restaurant

wifi login was very difficult and took many tries

there are free wifi

the fact that you dont provide laundry service was a big issue

noticing less services available, couldn't find laundry services

can't think of anything i didn't like, except that it lacks a guest laundry room.

space for breakfast kind of limited, no laundry options

if they can improve their temperature control and avoid allowing gym usage at late night will be great plus

felt new, great breakfast, genuinely well equipped kitchen in each room and self service laundry

the laundry facilities

room was spacious with a sufficiently stocked kitchen (small stove, refrigerator, couple of pots/pans, silver

rooftop bar was amazing

location, gym

not much. breakfast could improve some.

would have liked raisan bran for breakfast

more breakfast items and fresh fruits too

car got broken into in the hotel parking lot

i was happy to amble, free parking

they were able to find it in the linen laundry and i could not be more thankful for them

the breakfast included some options of cupcakes, cross saint, fruit, coffee and juice

every morning started well with a complimentary continental breakfast featuring fresh pastries, fruit,

daily amenity fee provided items useless to us and wifi did not work

great property and you get access to the gym next door.

i had to ask for laundry bag. would ve been nice to have it in the room.

i like the breakfast that served the guests and offering variety of food

ample, safe parking

room look exactly as the picture that was a plus for me and the spa bath was perfect as well

kitchen cupboards are worn out

loved everything of it, great to have a good bar & restaurant in the building as well

wish the restaurant downstairs, perrys, had been open for breakfast

se at the reception was fantastic, as well as a few others whose names i cannot remember), the gym access

tiny room. no desk. no gym. no breakfast. no parking.

lobby and breakfast all great

no hot tub or laundry on sight

gym was fantastic

i expected to have access to free wifi but that wasn't the case

room service running 30-40 min wait, but when i said i was feeling ill, attendant said they ll

had to call room service for ice

bed was comfy and facilities had nice decor. bartenders were great. gym was good.

parking fee it s very expensive, 80 usd per night pet fee is also expensive, 150 usd

also had an impressive gym, nice cafe in the lobby, and was an easy walk to everything downtown including the

the gym was very hot and stuffy even at 7 am.

hotel, restaurant and bar in hotel great at the end of a busy day and the coffee shop also fabulous

laundry was too expensive

if a guest staying for 5-10 days , guest self laundry facilities should be there as given in hyatt place

wen i talk to the manager of laundry, the only thing she was keep saying is sorry

prior because my husband and i were coming to the city for our 20th anniversary and we wanted a late check out

housekeeping request for extra toothbrush was fulfilled promptly with a smile as was our room service order

i also used the room service and laundry services and both overdelivered

they were not serving room service

lounge and bar area. friendly staff. comfortable room. great shower.

plus the $35 credit that you can apply towards room service

free parking or room service-but all can be avoided if you take the bart and uber around the city

rooftop bar wasn't open yet.

lovely restaurant and roof lounge on the top floor with a beautiful bar at the lobby level

room service was unavailable

i used the gym which was good and had breakfast on the rooftop restaurant

room service either never arrived or was hours late, slower than any hotel we've ever stayed at

laundry machine was broken, and there were only one washing machine and one dryer

this time our real world m was next to laundry and internal water/drainage plumbing and other noises all night

room was located across from the laundry room and ice machine vending machine and stairs

laundry room was tiny and they had run out of detergent.

they said they would not put me up in another hotel and when i asked about doing laundry she directed me to a

regis staff and a very very noisy experience in the bar area due to the protests outside

bar is expensive, even in the hotel bar and you'd think they would invest more in the quality of

breakfast very small portions and a selection worse than room service for no good reason

room service food was exceptional

no room service, breakfast

room service was solid

above and beyond for kids. they created our son with a stuffed animal upon arrival.

breakfast was fantastic! lots of food options to choose from.

was bad, done in room because the spa was under construction, weird experience

my advice: do not have breakfast downstairs

also, it's allowed to bring your pet but costs $150/ per night

wifi was really really bad

parking is expensive, wifi is extra charge and the nearby streets esp

the room is very clean and my kids love it.

or deodorant, valet parking was 75$ was a bit expensive, restaurant food was limited to one and kids didn't like

im not sure if it was the fabric softener or laundry soap, but it made my skin incredibly irritated

room service nicely presented, but rather low quality for the price.

location staff room design amenities gym

i did wish room service ended later at night, but can t complain about that!

the workout gym was awesome

the sheet were amazingly scratchy, so much so that i question if they have changed laundry detergent or something

wifi not working in room, room and balcony not very clean, expensive

sound of fridge like breathing and wifi didn't work

wifi does not work

the staff were wonderful. the wifi worked well.

was $70 a night breakfast was included - booked 4 people and only 2 free no laundry facilities- ended up on 6th

things in the room were not obvious ( shade control, laundry bags)

laundry service lost 2 items.

when i arrived i noticed a laundry bag and card in the closet however when i needed to use this service it was

i can't sit at the bar with two kids and the restaurant was too fancy for them

gym and laundry facilities available for customer use

laundry station was appreciated by many hotel guests (we among them

i liked the guest laundry room (also complimentary) and the fact that they also give you the detergent and

maintained hotel room, clean bathroom free self laundry service provided for hotel guest

coffee/water, snacks, laundry

breakfast only oversight mini bar perhaps most expensive i ve ever encountered

breakfast in the restaurant excellent and fast

room service food was less than average.

the bed and the wifi.

breakfast only oversight mini bar perhaps most expensive i ve ever encountered

in this age why would u have a coin operated laundry

service was excellent (including valet and laundry services)

i've asked for express service for laundry (4 hours) but it didn't come until 24 hours later when i called

enjoyed gym

our kids, 19 and

close proximity for shopping and eatery and coin operated laundry facility

no gym, no laundry machine in the building. this is a pretty old hotel.

the laundry room had detergent for your convenience

there is a little vending machine, laundry machines, and a hot/cold water dispenser in the basement for

nothing to really say, you have room service if you need it and laundry on site.

noise of the laundry at 2am

it would have been nice to have breakfast included for the price paid

no room service.

staff also gave us a complimentary 1 hr late check out

it s a great location and there s a lovely french cafe for breakfast a half of block away

the food at the restaurant and bar were excellent and so convenient

nice rooms clean and quiet good gym

excellent room service, both for food and for service person

beds, great room service selection, very friendly and helpful staff, fantastic

staff was super accommodating, room service was quick, room was a decent size, comfy bed

no coin laundry on premises

the gym facilities could ve been better and the air con in there needed work. it got very hot

awesome location. very helpful staff. nice gym, well equipped.

covid situation but there should be some in house options especially when you are traveling with kids

the additional fee upon check-in when we did not use the wifi, gym or amenities

with rowena going the extra mile to search for plausible options for late laundry to directions and yummy

no laundry facility

laundry prices are too high to

limited facilities, no laundry or pool

in a convenient spot, good bar attached to it, facilities were excellent for the price

laundry delivery to the wrong

would have loved the bar to be open later

perfect for my kids (9+13) because of gaming possibilities in lobby

perfect for my kids (9+13) because of gaming possibilities in lobby

my kids loved the place with games, billar, virtual reality etc

the breakfast is very good. wifi works good too.

wifi was slow

no opening window in the room for fresh air, a/c and heating only very basic gym

breakfast included, as always with hampton inn

i wish the breakfast is warm next time but above all is great

location, communication with staff, additional services (laundry, breakfast)

the lack of artificial chemical smells from laundry detergents or cleaning products was a real bonus for us &

delicious breakfast. good choices on menu.

the wifi was strong and the bed was also comfortable

only thing missing from this hotel is room service for lunch or dinner

clean rooms, though on the smaller side, nice little happy hour, accommodated an early check in for a birthday

location is perfect. cozy small rooms. recently updated. quiet area. pet friendly. happy hour.

the location and pet friendly but

staff 24/7, perfect location by the dragon gate in chinatown, comfortable room, good wifi

as pet friendly with no added fees

no laundry, no fridge in room

bed, quiet 8th floor room, hot shower and good wifi, coffee/tea/microwave available in lobby; coffee & fridge

room service wasn't that prompt

the room was big, the bed was comfy, the view was great, the wifi was strong, and there was no noise

the wifi signal was poor in my room.