pool, hot tub, sauna, laundry amenities, room were clean

one of outside fireplaces was not working

hotel shuttle is very nice option--best to schedule rides to ensure availability, but they will take you

wish the outdoor pool was open

outside pool had a sign that said that no kids were allowed after 5 pm, which was a great selling point for my

lack of staff, dirty laundry in hall, everything look dirty over all

there was some dog hair in the carpet (it was a pet friendly room) and some ants

location and the pool

more parking

is an old historic hotel in a great location, the rooms and spa are updated however, the lobby & common areas

to walk through the restaurant where people are seated and eating to get to the gym or pool area from our room

having the complementary shuttle to take us to our evening destinations

the staff was friendly and having a shuttle available is an amazing touch-above and beyond.

the bed was not very comfortable. pool was extremely small

shuttle bus was very convenient

washer and dryer charged $16 to do a load of laundry

the cleanliness was amazing from the room to the pool to the laundry room the two story room was neat and my

the staff were excellent. the breakfast was fantastic.

could use a few more parking spaces.

the staff. free shuttle. shuttle drivers.

breakfast was included in our stay as well and it was very delicious

everyone's breakfast the next morning was amazing

if you are trying to keep hotel costs down and have kids, then definitely go with sugar beach

no room service menu was available, the one provided wasn t up to date

at the bar was a pleasure & lora at the front desk was very nice & helpful

that they don t have guest laundry on site.

no laundry facilities

no laundryroom

clean and no perfumed cleaning or laundry products

slow internet,no laundry

the laundry room, the breakfast was good and staff was friendly also

noisy room under laundry room, couldnt sleep banging heavy footsteps ,machines running,

shuttle, pool and hot tub, staff was awesome

pet friendly, very clean, comfortable and friendly staff.

not at all the fault of the hotel, it is just poor etiquette to not pick up after your pet

dish soap the original kind only in wash to whiten linen and or a scoop or two of oxi clean with laundry soap

has its own beach, restaurant and room service.

kids in the pool after 10:00 pm

parking can be a bit tight due to having not only hotel guests, but bar/restaurant guests on

wifi was not strong

laundry facilities were nice

interest before leaving home but didn t book until i got into town & the minute i pulled in the parking lot

although the property was directly on the water the view from the room was of the parking lot

the private beach and the breakfast was very tasty

breakfast was not what we would normally have. facility was excellent as was the staff.

my kids found a toy left behind under a chair and there was a goldfish cracker in the middle of the

liked that the pool was busy and they had a fitness area

had rust all over the place, the room was tiny compared to a king suite, no room service at all

to eat breakfast had to leave really early and we arrived late so my daughter did not get much pool time cause

pool

all is great, wish you had guest laundry, tho.

oh and laundry room on site

parking was limited if you return late - we barley squeezed into the last spot

very nice breakfast experience overlooking the bay

the biggest shout out goes to the kitchen and breakfast team who did a spectacular job keeping all the breakfast

we noticed that there was a coin operated laundry facility on the premises for guests, which was nice

king size bed was vibrating not sure if it was because furnace or because laundry room was

out we weren t setting the temperature dial correctly ud83eudd26ud83cudffb the guest laundry was very

laundry machines for guests

we were also placed next to the laundry room and the washer/ dryer was loud and made the wall & bed vibrate

rooms were clean, the staff was friendly, and the pool area was well kept

hot tub and pool was a great way to cap off the night

i liked the location and that the pool was open.

pool was not clean! price was way too high fir a holiday inn!!!!!!!!

nice work out room and pool

were by a bar so we could hear everyone walking by or talking all morning/night, and the hall light shined

golf atmosphere

oh and the spa was amazing

bar restaurant on the main floor was sort of dated, the food just okay, but the bar near the top

on the day we left, our kids complained of their skin tingling/stinging