our room and the common areas were immaculate, the guest laundry was a plus, grounds were neatly maintained

they had laundry facilities which was nice but the washing machine really needs to be replaced or cleaned or

the pool was a little dirty but it was an outdoor pool.

pet friendly

also, the wifi was not good

beds were hard, i got the hotel for the fact it had onsight laundry because we ( 2 teens, son and daughter, my

by my dog (which is all of 3pounds) which was never left in our room at all i did pay the $40 pet fee and to

hot breakfast bar was closed due to covid 19 restrictions but the muffins and fruit sufficed

warmer too liked all the small appliances though only used the coffee maker and ice machine nice breakfast

the pool is really small

night so room location (right next to exterior and stairwell doors and across the hall from guest laundry) wasn

breakfast was delicious and a great variety of high quality choices

modern features, clean rooms and a great breakfast selection.

couldn't use the gym couldn't find parking at night because all the workers trucks took up multiple

extensive choices for breakfast

the price was too high for the value. had to pay for ice. wifi did not work well.

the parking was ample and there was room for us to park a truck and trailer all weekend

the parking was ample and there was room for us to park a truck and trailer

was unfriendly and hair dryer isnt working even booked for smoking room and saying dont have any in face facilities

wifi dysfunctional so that's a hassle because you end up draining your data

should at least have cereal to go for the breakfast so the kids can have something.

breakfast was just basically light snacks, oranges, coffee, nutri bars, muffins and yogurts

the breakfast left much to be desired. they dont take american express.

easy access from the main road. lots of parking

i loved the clean kitchen and the bathroom was everything

location, self-serve laundry

getting me clean laundry for a extended stay, but the front desk lady, i forgot her name, took care of things

pot smokers on poolside balconies while we swam with our kids

shuttle to the airport prompt

i love the staff. they are so nice. especially the ones in the kitchen.

it was near where we were visiting and it had a laundry room.

laundry convenience.

parking was a little tight but we made do....

we had a suite, which was 2 rooms including a full size kitchen. it was very nice.

nice kitchen w/washer and dryer, full size refridge, nice eating bar and area to relax

we used the laundry room and we found drug paraphernalia

dryers in guest laundry wouldn't accept my quarters

room was very clean. hotel was at capacity but was very quiet. pet friendly room

needed a pet friendly room and it was very accommodating and comfortable

breakfast was free, and so was the parking

ont desk agent) promptly responded to my concern about the noisy laundry room and utilities near room 530, which

stayed two weeks and laundry machines broken the whole time

the laundry room was filthy.

ont desk agent) assigned me to the noisy laundry room and utilities near room 530 on my first night of stay

the laundry room was dirty

the laundry room was not conveniently located for customers

no laundry bag in room

bar only had one person waiting tables clearing tables, tending bar and doing room service

the shuttle drivers to/from the airport were fun, friendly & informative

the staff was stellar from the shuttle driver to the front desk.

was next to the guest laundry facility so it was a little noisy around 8pm but no problems when i actually went

the guest laundry was convenient, but the washing machine needs to be serviced (water leaked all over the

the laundry facilities were one washer( which leaked water all over the floor) and one dryer that

room have terrible wifi, noticeable mold on ceiling in hallways, and very poor shower pressure.

pool was clean

i love the full kitchen and if needed 2 room suites, laundry on site if needed

lady who does the laundry with the blonde hair, she was the best thing about this hotel

we liked the location. parking was tight

breakfast was actually amazing and filling and their outside was a nice area ,so definitely

also no hot tub but they did have a pool , unfortunately closed for the winter season but it looked

i wish they would have communicated the laundry room was down .

room, coffee maker did not work, room was across hall from laundry area, a bit noisy, bathroom sink had a crack

the pool area

the indoor pool

they do have an airport shuttle, but you have to ask for it, it is not advertised, great

it s also right across from a bar that is very loud on the weekend at night

room we had was very noisy because of the laundry we ask to move

the bed's are not comfortable at all and i have always been able to get quarters for laundry but this time it

they have a decent breakfast and laundry facilities

property needs to implement rules regarding the laundry, as some guests are very inconsiderate to

cruise ship, lovely rooms and quite spacious, comfortable bed and nice shower, also love the laundry facilities

laundry area is nice

the laundry room was a plus for me was able to do all our laundry before we left

the laundry facility had one washer and one dryer that i utilized, they worked well but required $2

no change machine for laundry.

very big pool open, laundry room very clean and worked properly. very clean and organized hotel

this is a card only hotel, but had a coin laundry for guests

was very rude when i complained about the towels that blood didn t wash out from their laundry

laundry room needs fixed up

the guest laundry was very expensive, especially considering one dryer is damaged allowing clothes to clog

* offer shuttle service to the cruise port for a nominal fee of approx $5p/person on cruise days laundry: offer

had a good laundry room also, which i utilized

it may have been from the laundry/cleaning supplies room that they had open most of the time i walked down the

they had a coin operated laundry room that came in handy

room was dated, bed was ok, i had a kitchenette area without any dishes in the cabinets or cookware to use, the

the pool was an unexpected bonus

laundry carts in the hallway all day. room service didn't work.

also, pillows smelled like heavily scented laundry detergent or cologne

size beds -> not full size beds, a microwave & fridge, clean & roomy, plenty of towels, and a laundry room for

out dated furniture toliet seat old dirty shower old outdated...no laundry facilities.

took a few minutes to finally rig open the back door which took me into the laundry area

did a load of laundry it was 3

had to go to a laundry facility

would you change your laundry system to having to download an app on your phone instead of maybe i dunno

refig/microwave, laundry facility, very friendly staff and professional

close to airport and offered an airport shuttle.

everything was great. free use of laundry room which was located right next to mine.

understaffed for breakfast services.

there is nothing i liked about the property i wish i wouldn t of stayed there me nor my kids

when traveling with our kids, having extra room is always great

parking lot dark and not well lit

loved the laundry facility offered and the breakfast.

they even had a on-site laundry facilities for you to wash your clothes before you leave

kind staff. lots of entrances/exit. dirty laundry bags. loved having dishes microwave and fridge

pet friendly; close location to the turnpike; friendly staff

that the gym was being renovated, wanted to get a lil workout in lol but everything was great !

the laundry room could be bigger with a coin machine

day stay no towel coffee and there's is an extra 45 dollars on the bill about excess trash and laundry service

laundry room greatly appreciated

when the go green stated we clean laundry and replace towels every 3days

liked the restaurant and bar so we did not have to go out for dinner

use of the guest laundry convenient as we were travelling light

wished the pool area was a non smoking area, my kids went swimming and had to breathe in smoke

the pool was working but we knew it wasn't when we booked; wished it had a better coffeemaker but the

location and pet friendly

the beach (main beach) and fort clinch state park we're only

heat didn't work the laundry room smelled like an animal died there.

the pool was sparkling, the laundry facilities were large and clean

property was clean the laundry room was nice great pool and cookout area fresh towels were available the kitchen

the rooms are spacious and the beds are sooo comfortable, the kitchen is great and well equipped anything you

clean,open concept and easy parking!

bar/sushi bar was very good, albeit pricey

great - seriously, everyone (valet, front desk, concierge, bars/restaurants, housekeeping, spa staff

staff. ritz kids. crafts

staff. ritz kids. crafts

chairs around the pool

breakfast and staff were excellent

the kitchenette was great

the kitchenette was marvelous

no complaints other than small size of pool and lack of shade

pool needs to be really clean in the parking lot is very small but other than that everything was

location, room layout, good breakfast

is a wonderful place and close to restaurants, downtown fernandina and we love that it has a full kitchen and

took quite a while to check in and the pet fee of $125 was a surprise!

our 12-year kitty along and the room was perfectly located for us to easily get her and her pet kennel in and

location, also that a shuttle to take you to the sites on amelia island was awesome

the location was perfect, laundry on site, breakfast is great and staff was lovely!

no access to wifi

pool area was great

the drive to and parking in the historic district was wonderful

excellent location. good parking

any of the following i did see a basketball court, pickle ball court, picnic tables and grill, laundry facilities

laundry was over priced

there is a laundry, spacious rooms and a good breakfast

hanging laundry on the railing over or door, found 2 live bugs under pillow in 1st 5 min

needed to do laundry and both washers were always in use.

breakfast fine, location fine parking and laundry facilities fine

no laundry detergent for sale. breakfast is very basic.

vending machines that offer drinks/snacks and laundry detergent

most everything we needed including laundry on sight

the laundry place didn t look clean and i had to clean the filter myself before doing my own laundry

very little gluten free options at breakfast.

there was plenty of free outdoor parking

breakfast was a little suspect.

the pull out couch mattress didn't seem great but our kids didn't complain

only thing i didn t like is because when i went outside in the back parking lot there s a pond which has

everything wonderful friendly and very clean rooms loved the pool and fitness center

also the pool need cleaning

breakfast was pretty good if you got there early.

and breakfast could've been more varied and pallitable

people partying in parking lot drinking and smoking.

stayed 2 nights had to bring my towels to the laundry room to be able to get fresh towels the hotel it s self

the pool was beautiful and very close to a few restaurants

the breakfast was delicious

the breakfast were great the staffs were very polite attentive, enjoyed the pool area

very clean facility , nice pool, friendly staff

there's was a guy that works there in the laundry and he was high

if we needed to do laundry, we could have

i guess if i had to say one thing, it would be maybe more parking for the rooms in the front

nice clean open pool and spa

was friendly and it was nice to have our pet without any problems

laundry and cleaning rooms limited due to lack of staff

there was no laundry bag in the room

at 1:00am the fire alarm went off and the laundry room was on fire

only thing i can really complain about, is the pool area

no breakfast was provided

breakfast very nice! loved the cookies provided.

the cost of having a pet was steep

small parking lot

just that the pool was closed

grateful they also shared an outdoor pool with the hotel next door

talk so loud the room above is was thumping and being super loud all night long and people where smoking drugs

free breakfast in mornings and staff was great n it was peaceful

although my bed broke, and the wifi was down they allowed me a late check out.

conformed me for a smoking room downstairs when they were all upstairs because of a handicap i couldn't get

although my bed broke, and the wifi was down they allowed me a late check out.

received the room across from the elevator and laundry room

laundry for guests located nicely off the elevator

laundry facilities were nice to have there but when i used them the dryer was working with cracks

adequate parking

parking is always a challenge but i lucked out this time and found a spot near the entrance.

and we can't forget john our happy and informative shuttle driver

the spa was excellent!!!

i chose the omni because it was pet friendly and i brought my dog on this trip

no gym for a 4 star property

there were 9 restaurants on the property and the hotel shuttle will take you anywhere on the plantation

laundry dryer made it easy to dry swimming suits each day

breakfast was just what i needed to start my long day ahead

had to ask the location of the elevators and fitness room - usually this information is part of the check-in

breakfast was great

nice pool

hot tub isn't working at all, and the dryers in the guest laundry were apparently backed up with lint, which

laundry facilities were decent

i didn t love the laundry room but not a big deal compared to everything else offered.

breakfast area very comfortable and modern

was a bit pricey for a hotel with no restaurant/bar or breakfast

it has a nice small pool, gym, laundry room

it was quite clean, breakfast was fine. laundry and fitness are available. and it is nice.

nice, clean room, great breakfast, safe parking lot, convenient to

breakfast was great

nice room in a pet friendly hotel!

us 75 pet fee and charged a 250 additional fee claiming the fee was because of the room smelled after we

the breakfast was awesome. lots of good food.

great breakfast. bed was so comfortable...as always in a marriott hotel.

indoor pool for grandkids!

my kids loved the pool and we really enjoyed the hot tub

each floor has a laundry room, the hotel provided us with detergent at no cost

need better facilities for laundry

laundry room is small and could use some cleaning along with hallways

location of bathroom in room wasn't great for kids

guests above us were very loud and jumping around for 2 days/nights like they had a field trip of kids and

helpfull staff when laundry dryer wouldn't work - dried our clothes in the accommodations own dryer

laundry for wet, sandy swimsuits

have preferred a room that was not on the first level nor next to the elevator, linen closet and laundry room

had moldy smell in room we stayed in room 101 near laundry so that could have been the issue

finally the front desk may provide change for the laundry machine since it uses quarters and they do not have

charges for housekeeping services fees for towel replacements ice maker didn t work laundrymat is/was out of

the laundry facilities is cheap but you have to add a min of $10 when it s only $2 a load

management was very rude they refused to give additional towels and sheet and there is no laundry facility on

laundry facilities were out of order at the time of my stay

clean towels or clean sheets, sheets were itchy and stiff, there was a horrendous smell in the laundry room to

the parking needs some work.

love that there s a pool (though it was cold), we stayed here twice and the first room was clean and smelled

breakfast was good

breakfast was amazing!!

breakfast was great

mediocre breakfast. did not offer any sweet rolls on spread

cute info board, mini mart in lobby, gym, water fountain to fill our water bottles, fresh fruits at breakfast

customer service, cleanliness, easy check in, great breakfast, staff

very friendly staff, gave away free water, pool tables was a nice touch to the property.

gym is also great

must wash towels at laundry mat between

it had more of a cot for a bed frame, fridge was stained/ dirty on top, kitchen unfurnished (did not know before

the kitchen sink linked all over the place

a restaurant and fitness center/gym would be wonderful, especially for longer stays

daytime , illegal activity all thru the day and night rude staff loud had to take stairs parking lot full of

laundry facility

the fact that the laundry and gym were connected made for a great opportunity for a workout while waiting for

the fact that the laundry facilities were free.

staff, close to grocery market and several restaurants as well as shopping, laundry facility, full sized fridge

staff, location, gym, laundry can't be beat. spacious, clean room and bathroom

laundry 1st floor only

laundry detergent caused a f ace outbreak in which i wished to not be seen due to lip and eye

we only wished the pool and jacuzzi were open at least till midnight, 10 pm was a bit early.

we loved the swimming pool was open until 11 pm

pool view received parking lot view

wanted to do laundry and to wash one load of clothes was $4

my room and parking lot was very up to date and clean

i think the pool area need some attention.

breakfast was good, loved the pool, all around good stay

pool was closed but was being worked on. it rained so that was no big deal.

bar prices are over the top i think

my room was in front of the gym and it was very noisy from the pipes, probably from the room above

the pool was wonderful! lots of towels to use!

yes, there was a small order in the room. smelled like gym socks or feet.

no room service. and that i didnt have information regarding tours.

the location. the restaurants. the gym.

wifi was flaky at times with all the conference attendees

fast room service

spa was not working when we visited

room service, etc

breakfast was delicious and the laundry facilities were free to use

beautiful property, large rooms, great location, no charge late check out.

liked the proximity to downtown jacksonville, the full kitchen and living room and separate bedroom area

they offer a high quality mattress, linens, kitchen appliances

they we able to provide early check in and a late checkout because of our flight schedule

breakfast was good, the eggs were not the best, but the cinnamon buns were delicious, the room was

i had a dog and the window looked out on the pool people looked into the room and she would bark at people being

parking was easy everything was super clean everybody there is very nice very professional the pool is very

they served breakfast and the pool was open even with the pandemic

clean, comfortable and modern hotel good breakfast

pool area is very poor, lacking in any character. no laundry services available

each day, the laundry dept was out of face cloths and we had to wait for them to come available

location,location,location! johnnies restaurant bar and staff were outstanding!

the bartender, security, pool, bed and shower

during breakfast the staff was slow bringing drinks but the hotel was packed so maybe they aren t used

the laundry room was without any soap

the breakfast lacked protein. the laundry room had not detergent dispenser.

vending machine in the laundry room has been broken for weeks

the vending machines and laundry only take card/tap to pay

and close to downtown, either walking or via sky rail good laundry

beds were very uncomfortable, laundry room unclean, and bath towels were dingy.

were put in i believe room 127, it was just past the laundry area so during check out we couldn t get the

maybe a little better pool but not complaining

worn or stained furniture in rooms poor climate control very small pool limited outdoor seating

management accomodated early check in, with kindness.

i tried to do my family's laundry

fast and friendly service from the concierge, cleanliness of the room and hotel as a whole, the breakfast was

breakfast was hot, fresh and delicious

the breakfast lady's attitude.

the pool was like ice!!!

must use debt/ credit card to do laundry, no quarters

location behind the front building look bad, there is a lot trash on parking lot

all vending machines are empty pool is broken

the pool was closed . that was a huge reason we got this particular places

roaches marijuana dirt disgusting decrepit room seedy people lingering in the parking lot

sheets smells good like came from laundry

excellent breakfast. lot of choices. ample in quantity

the parking lot was extremely dark

not much lighting on the road once off the highway until pulling into the hotel parking lot

pool was closed the entire week

the laundry does not have detergent and needs coins

room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of

requested prior to my arrivalfor my room not to be by an elevator or laundry and on a higher floor

the staff, the bar the pool

kids were really excited to go swimming after monster jam event but the pool closes at 10 and

was no hot breakfast phone lines were off when i went to laundry to wash my clothes my clothes are soaking wet

you have to pay for laundry machines

room was booked for 3 adults, 3 kids

the gym could use a second mirror by the exercise machines for weight lifting since a large machine

our son loved the pool and hot tub

laundry onsite is a plus with long cycle times, don t hesitate to book your stay

there's only one set and people who use it don't seem to bathe or use laundry soap because it stinks really

no breakfast due to early departure

i wish breakfast would have been a lil better but otherwise very

didn't like the fact that i booked and pre payed for a 1 bed smoking room but instead i got a 2 smoking bedroom

doesn't have a laundry room

to stay it's in a good location, there is also a lot of things close by, stores, restaurant, laundry mats

to go to sleep and watch tv also the guy who says am i checking out or staying and ask for laundry and the maids

of loud noises from highways, noisy guests, workers, and laundry room

the breakfast was as described.

breakfast options were great and all the staffs were friendly and super helpful

they can have better variety of breakfast

very nice room. it was nice having a living room and kitchen separate from the bedroom

staff work are so friendly, the hotel are so clean, the breakfast was good i love the room and the kitchen was

work are so friendly, the hotel are so clean, the breakfast was good i love the room and the kitchen was great