the laundry ladies could not understand when i said i needed more towels and wash clothes

what i don't like is that they dont tell you on any website that there's a deposit for a smoking room

there was ample parking and wifi; the tv had lots of channels

wasnt aware of free wifi cleaning could be better micowave was nasty old food stuck in it hair in tub on

the wifi

was close to laundry room and that woke we up

the mexican restaurant in the hotel. huge parking. walmart nearby.

to go to sleep and watch tv also the guy who says am i checking out or staying and ask for laundry and the maids

to stay it's in a good location, there is also a lot of things close by, stores, restaurant, laundry mats

doesn't have a laundry room

of loud noises from highways, noisy guests, workers, and laundry room

not enough parking

there's only one set and people who use it don't seem to bathe or use laundry soap because it stinks really

laundry onsite is a plus with long cycle times, don t hesitate to book your stay

online it's said it had a pool get to property no pool false advertisement

old, everything was unplugged when i got inside, wifi wasn't very fast, pool is shared with two other hotels,

there was not coffeepot in my room. my next door neighbor was clearly smoking weed.

check in/out process and even though my room had no smoking signs, it had 2 ashtrays on the table

the breakfast was great

also, we woke up late, uncertain of breakfast time, we called the front

they pool is cleaned everyday and was very pleasant

pool closed too early.

requested prior to my arrivalfor my room not to be by an elevator or laundry and on a higher floor

the laundry does not have detergent and needs coins

room was right next to the laundry room so we could smell the detergent chemicals at times and the slamming of

oh, and there was no room service or kitchen service

website still has amenities and services listed that they are not doing anymore such as the free shuttle it

you have to pay for laundry machines

was no hot breakfast phone lines were off when i went to laundry to wash my clothes my clothes are soaking wet

staff and the front desk to the bar area, and the housekeeping staff were all so wonderful

the morning server for breakfast bent over backwards to accommodate my family

it was 2 adults and 5 kids had 2 rooms on the opposite side of the hotel staff was mad the kids was going from

pool area is very poor, lacking in any character. no laundry services available

each day, the laundry dept was out of face cloths and we had to wait for them to come available

quality of the breakfast, had to ask for milk, butter, no toast,

location,location,location! johnnies restaurant bar and staff were outstanding!

nice room comfy beds good pool and breakfast was good

i was walking from my room to the laundry room and it fell, someone picked it up and never turned it in

and close to downtown, either walking or via sky rail good laundry

the breakfast lacked protein. the laundry room had not detergent dispenser.

laundry staff dragging dirty laundry of the elevator on the floor with ripped bags

the laundry room was without any soap

great restaurants and bar also nice room and great location

linens dirty, carpet stained, wifi not user friendly, location is kinda sketchy

the room service menus was

bar and restaurant and gift shop were a welcome sight since the neighborhood was a little shady to

the $100 pet deposit thats non refundable because they have to

laundry facilities

you're looking for a quick last minute place to stay with basic amenities ie: pool, laundry facilities, handicap

breakfast was nice had a laundry if you needed i

as clean friend attentive and my pocket isn't broke by the time my stay is done so fair price the laundry is

the vending machines don't work, the laundry stinks

breakfast wasn't the best. i've had better quality at cheaper places.

the pool was small

love the clean rooms, nice kitchen, hot breakfast

she even made fresh coffee for us when they ran out of it in the kitchen

didn't receive and fold out couch room to sleep 6 and the pool was down my entire stay

neil the new young lady with the red hair i didn t get her name ouuu and the house keepers and laundry staff

and guest laundry was out of order the whole time we have been here

are there homeless people hanging around the property and come inside to use the laundry facilities at will

need to provide more laundry facilities - the entire hotel only had one set and it was only using a credit card

there s only one elevator that works and i wish there was another floor for laundry

i know they must ve washed those in the new bath& body works laundry detergent or the new dupe for baccarat

laundry room dryer did not work

the bathroom although was not for handicap, would have benefited with a bar by the bathtub

no room service

staff are always friendly, place is always clean and love utilizing the pool

desk staff was borderline rude, the room was not clean, and the dryer in the guest laundry was not working (and

nice pool. comfortable rooms

the front desk staff to the wonderful ladies that prepared the breakfast - good welcoming staff with customer

served an excellent breakfast

sparkling clean, beautiful pool, friendly and helpful staff, quiet, great location.

are no laundry facilities on the property

nice lighting, pool was nice

we don't like the pet friendly policy

easy check in and pet friendly

staff, room, gym, breakfast

staff was helpful when we had to move a lot of belongings with laundry cart, because luggage carts were missing

exercise and laundry facilities

breakfast was amazing

clean. plenty of parking. close to publix and restaurants.

breakfast staff said that she did not know how to use the microwave in the kitchen when i wanted to

but the laundry staff were rude and

sheets, smelled great, laundry facility within hotel, breakfast was pretty good, coffee available 24 hours day

big rooms and guest laundry

laundry facilities only accepted quarters and when you ask one of the front desk clerks they were

had to throw dirty laundry and towels in hall cause room never got tended to even after we told the desk on 2

i also liked how they had a laundry room

had to wait for my then when i came back to take a bath because there was no towers available and laundry

the gym and he laundry facilities were good as well

small, but nice gym, nice pool, free laundry and always free coffee in the lobby

free laundry!!! the rooms were clean and the staff were outstanding!!!

they changed the pet fee while we stayed there so we were charged $150 instead of $50.

the restaurant and bar onsite were fabulous

no gym

was pricey and it would have been nice to have a hot tub by the pool since the water was still pretty chilly

pet fee was outrageous at $150

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

need to have quarters for doing laundry.

there was not a laundry room and it was under construction

laundry room available with good machines

knew the room had not been cleaned properly and there are complaints all the time, also it stated laundry and

to come vacuum our floors 11pm at night and we had to take our own sheets downstairs to laundry room and

appreciated the laundry facilities

convenient location, ample parking, mini fridge with freezer, laundry in lobby

you can do your laundry pretty cheap here.

i asked if i could do laundry, she treated like we are a thief or something and telling us, don't go anywhere

great staff, beautiful facility and amazing pool

nice pool

location off of 95 & down the street from dave & busters, the kids loved it

the kids played in the pool and the pool area and pool was clean

the only other thing is they put a family next door like an adjoining room with small kids, and you could hear

breakfast was terrible

breakfast was good

clean and nice parking

the breakfast lady with the ponytail looks like she s from india needs to be removed asap, she s

some of the parking spots the pavement was all broken up and rough

the laundry did not work and clerk do not have the care

need to wash your towels (hotel towels) in the laundry $3 per load and $3 to dry, there is no breakfast available

laundry room was open but only 1 out of 4 dryers was working

finally tracked 2 employees down in laundry room having a good time and one was front desk employee with bad

my laundry was stolen from the dryer and that my room was filthy but i was comped 1 night so i

ice machine and laundry services down. plus room service every other day.

laundry and breakfast and office space with computers

great room to accommodate 2 adults and 4 kids

we could even walk to get ice cream, which my kids really enjoyed

the kids loved the pool and hot tub

there is also a laundry

location is in the middle of jacksonville very pet friendly.

i loved the spa bathroom

very confortable. the room is big and have a small kitchen area. breakfast was nice too!

30 asking if i could have a early check in and they had no problem checking me in

laundry lady had a bit of a attitude when i needed to exchange my towels/rag

daughter didn't like there was no pool the free laundry and grills made up for it we have a beach don't need a

we're very friendly housekeeper had everything i needed plus more wonderful idea about the free laundry part of

about our room met or exceeded expectations, and even though i never used the laundry facilities i was blown

all the facilities including laundry and gym was great

breakfast was delicious and the laundry facilities were free to use

someone is going to get hurt in either the bathroom or the kitchen

the pool was great! the facility was clean and everyone was friendly

this hotel is amazing! lots of room, a nice kitchen and free breakfast.

a small pool

many restaurants around the area, one of the receptionist help me how the laundry works that s so

they have an on-site self service laundry facility

had to wait 3 days what we were there almost a week for room service and never had a dinner you've never had

i was disappointed when we did not have room service the next day and was not aware that we had to request

backed out of their parking space and hit my passenger front door

thats laundry didnt work!

breakfast was great we ordered what we wanted and the food was delicious, i really enjoyed the pool its a salt

loud didn't know there was going to be a kids party in the lobby all night could not use any lobby things like

breakfast was great we ordered what we wanted and the food was delicious, i really enjoyed the pool

pet friendly

if you go in the laundry room have a sign that says you can get changed at the desk when i got to do desk they

laundry room was the only nice thing

i sat in the parking lot and took video of a few things and that's not even the surface

it was near where i needed to be at the time. parking was adequate.

was dirty and no wifi! tv didn t work!

no laundry facilities

no self serve laundry or complimentary breakfast no deal breakers

hotel is nice but no laundry facility which is nice when you re traveling for work purposes

no laundry room

did not have a business center or guest laundry - both of which were listed on the website - we would not have

in the room, dirty floors, untrained desk staff, seems like an overnight for workers hotel laundry not working

they only have one person to do everything as in front desk clerk do front desk and laundry and everything else

me a room that would sleep my family that had beds that were not broken and did not have dirty laundry

staff is very friendly and helpful they have a gym here there's a laundry facility on every floor and the pool

gym and laundry

laundry 1st floor only

laundry detergent caused a f ace outbreak in which i wished to not be seen due to lip and eye

we loved the swimming pool was open until 11 pm

pool not heated but it was fine

availability of ice cold refreshments at the bar (non alcoholic) this was great for myself and my daughter

wanted to do laundry and to wash one load of clothes was $4

the room was so roomy. and the breakfast was delicious.

great staff. great room. great breakfast

great breakfast

gym needs to be severely updated

the fact that the laundry facilities were free.

the fact that the laundry and gym were connected made for a great opportunity for a workout while waiting for

staff, close to grocery market and several restaurants as well as shopping, laundry facility, full sized fridge

laundry facility

staff, location, gym, laundry can't be beat. spacious, clean room and bathroom

must wash towels at laundry mat between

pet fees are ridiculous, room was nasty and roach feces

staff and pet friendly

i had a kitchenette but no plates, glasses or silverware

didn t appear to be changed, kinky hairs were all over the sheets and people hanging out in parking lot in

sheets smells good like came from laundry

didn’t like the location and the other residents were loud all day and night kids running room to room slamming

breakfast was great! enjoyed ou stay.

the breakfast was really great especially with 3 kids, we will def be back if we play ball over there again

also, in the back of the parking lot

we were able to use the laundry facility as a last minute need and were very grateful that we had the option

laundry facilities in the 2nd floor

room smelled like dirty gym socks even with lysol it still smelled bad

the location and the breakfast was really good!

said indoor pool in the description but it was outside in an area

expensive bar drinks.

the kitchen staff popped it for us

really liked the indoor pool

staff didn t pick up dishes and trash from room service outside the hotel room entrances in the hallways for

very nice and the decor was lovely, the staff was very nice as well and it was great they had the shuttle service

the pool was not accessible, and the laundry room was way to small for the amount of people here

she also has a blatant disregard for providing quarters for laundry

nice laundry facility and nice staff

laundry was a pain due to having to download an app in order to wash clothes plus on some machines

check in, you are responsible for anything you may want or need from toiletries to doing your own laundry even

crowded breakfast area- sports teams taking over common areas.

spacious rooms. comfy beds. yummy breakfast

kitchennette with utensils

think the $75 for having a pet with you is pretty steep

room maintenance .pool location and size.

the laundry comes back still stained and dirty

their laundry room was high priced and the ice machine was always broken 3

professional staff and housekeeping etc, location, on-site laundry, close to local transportation if you need

wifi wasn t working

the non smoking rooms still smells like smoke

bugs everywhere and left over laundry from previous guest. pics are not of rooms they have.

laundry room

check-in, comfortable bed,laundry facility on site, fantastic location: supermarket, pharmacies, gas station

drugs being sold at night in the back, looked like attendant was on drugs as well, i did not feel parking lot

coming from it there was paint on the walls splashed on the door not acceptable at all for any pet hotel stay

breakfast was a little limited due to covid but it was still delicious

staff was very pleasant & willing to help if you needed anything, good breakfast, enjoyed the pool & the

awesome stay and bonus, the breakfast was great!

comfortable bed, great breakfast

was great staff was very nice it was quiet both days we stayed housekeeping was great breakfast was

think the rooms need updating, bed cover were old, bathroom floors were old and the laundry are was not clean,

they put us in a handicap room next to the service area and had laundry stuff where my 8month baby could hurt

loved the kitchen and so spacious the room, perfect for family!

free parking free internet free breakfast

the breakfast is better than most hotels

dirty laundry

friendly laundry room location

wifi did not work, even out by the pool, which is close to the office

the pool had all kinds of leaves and bugs floating in it

the parking and rooms were a good size.

was nice, room is clean, pool is nice and warm and the hotel is accessible to a lot of place

pool, free breakfast easy check out

pool, free breakfast easy check out

very clean was worth it the money my family and i love it ud83eude77ud83dude4fud83cudffb good breakfast ,good

staff. bed was comfortable. trundle was nice with having 2 kids with me

the bed had bleached stained covers, and smelled of laundry left in the washer a few days

to check out a laundry room key to do laundry and only able have it for certain length of time

i also like that the laundry room was only used by one room at a time

marijuana in the place(i didn't feel specially when i took me late to do the laundry someone strange called me

the laundry room needed a key and had no windows

laundry room was out of order, we were staying here because we lost power during the hurricane and

, the laundry was not working, the gym was being repaired, the a/c was not cold, the wifi was so terrible

breakfast was hot and good, even the laundry was a plus to have

no pets!!

friendly staff. no need for wifi password. spacious room for 3 adults

wifi wasn't working, bathtub was up ankles in water as i took a shower, furniture needed to be

the pool is open and everything else is great

people were very loud in our hallway during the early hours of the morning and outside in the parking lot

however the wifi is incredibly slow i was in the 3rd floor and the wifi signal was so weak that my phone could

wifi and better maintenance at facility

location and laundry on site

small pool

were most gracious, efficient and professional in their actions, from the desk people to the breakfast staff

real breakfast food. the staff are very helpful. clean and quiet room.

breakfast was not very good. there are not a lot of choices to eat breakfast.

the next morning we ordered drinks for room service and never received them because they forgot what room it

finding a parking spot due to a party going on

had very poor wifi, told the desk and was told no other complaints

the free wifi was great

poor internet connection even though they offer free wifi in each room

laundry machines were a disappointment.

my kids love hotels

everything except the grab bag breakfast.

everything! clean friendly. cookies are good ans so us breakfast. pet fee only $25

price, large room, pet friendly.

laundry only takes quarters

was really small, noisy location next to pool (constant stream of loud people) and laundry room (machinery

no quarters for laundry at front desk. door didn't lock/shut securely.

the pool. the location. the breakfast. liked the laundry

also, a laundry room for guests - much needed

nice amenities and a lot of machines in the laundry room

even the laundry room was a huge plus to be so convenient

clean and well designed rooms and set up (laundry etc) for the traveler who needs to be careful with money

i wish they had an iron in the laundry room

property was clean, the laundry room was clean

ensure you arrive early to breakfast as items are not restocked after a certain time

on parking

hotel had a pool, gym and the entire hotel was very well maintained with cleanliness

the pool wasn t accessible

breakfast was great

staff was friendly we loved the laundry room on the same floor.

the laundry room was broken

the wifi signal was great and the breakfast had a few different options like strawberry waffles.

pool was gross

not enough parking at the hotel if you end up staying out after 10 or 11pm

no laundry available

pool not open should be with limitations 3 to4 at time!

parking lot was a little small

like they were supposed to there was no breakfast and there was no cool they refuse to unlock the pool

i liked that they were pet friendly

no laundry facilities as advertised

there is no laundry room only one washer on the outside

staff on the whole is friendly and there was even laundry fascilities

friendly and helpful staff. close to downtown. great wifi.

free parking and good wifi

nice pool, guest laundry facility, and fitness center

pet friendly with a reasonable fee. friendly front desk staff. clean room.

the pool hours

the pool needed more attention and cleaning

best hotel to bring your loved pet.

of the staff was very nice and helpful- the breakfast was good- i liked that you had a laundry but more machines

was no one who answered my call between 10-11 pm when i tried to inquire about the laundry facility so i had to

pool, laundry area, gym, and breakfast were really great

dryer in the laundry room are my quarters, not a huge fan of the breakfast included, not the greatest selection

everything, the staff, breakfast, easy parking

the breakfast.. the eggs did not taste like real eggs

-while i didn't utilize them, the gym seemed to have a good bit of equipment, and the pool and surrounding

breakfast was great and the room was spacious with a nice kitchen. the staff were friendly.

include the staff friendliness, clean common areas, rooms and bathroom, clear and clean swimming pool and pool

parking lot is shared with another hotel

2 miles to walmart and target ruby tuesdays right at hotel backlighted mirror, awesome on site laundry friendly

friendly staff, clean rooms and on site laundry

laundry facility had mold/mildew in washer, dryer smelled, wall vent in laundryroom had mold around

the shuttle to mayo clinic, the receptionist, and the golf course view out the back.

room had carpet cleaning powder still in the floor where they didn't vacuum it up and a machine to get the oder

must use debt/ credit card to do laundry, no quarters

it can be kinda noisy in certain rooms at certain times due to truckers idling in parking lot at night and

trash was thrown all over the parking lot

toilet paper, found black mold in the hotel, taking a shower, the tub backed up, people in the parking lot all

wasn t good, i had no key due to their system, the area didn t seem like a place to have kids

eggs at breakfast were not very good, that was the only bad thing i could say, and i wish it were under 100

the only option was illegal parking in the street which was clearly marked with no parking signs

the breakfast was good. rooms were quiet & comfortable. the staff all seemed friendly.

it was clean, easy parking, friendly staff..

pool area was clean

and they laundry room was always filled with someone was nasty clothes everywhere

management was very rude they refused to give additional towels and sheet and there is no laundry facility on

laundry facilities were out of order at the time of my stay

cleaned and when my wife asked about some clean towels at the very least, she was told to use the laundry to

charges for housekeeping services fees for towel replacements ice maker didn t work laundrymat is/was out of

the laundry room was very clean too

the room smelt musky and the laundry room was broke

this was an out of season stay, parking was very available

it had ac, a pool and hot breakfast.

is no seating to eat the continental breakfast

pool and hot tub was out of order there were piles of laundry and trash all over the hall on the second floor

free breakfast would be nice. also more umbrellas and chairs by the pool and a sit down bar.

the pool was not clean. the pump was not working. really wanted to swim.

i also liked the coffee bar in the lobby

i loved the jacuzzi pool

laundry facilities

no laundry facilities.

pool and pool area needed attention

well kept up, clean, very good breakfast

kitchen lady with brown hair yelled and my kids and watched them like they was doing something

were put in i believe room 127, it was just past the laundry area so during check out we couldn t get the

beds were very uncomfortable, laundry room unclean, and bath towels were dingy.

was nit enough parking for the guest

make a parking for semi trucks only

the breakfast was amazing! the staff was nice and informative.

i tried to do my family's laundry

breakfast was hot, fresh and delicious

breakfast was horrible, and the pool was the size of a hot tub and under the stairs

the choice of breakfast.

a good breakfast like grits

loved the self clean laundry option for washing and drying clothes

need to offer happy hour at the bar for guest.

in the parking area meant parking a little further away to the main entrance and then dragging all our

kids loved that the waitress made them a pitcher of chocolate milk

amenities were great. enjoyed the bar. wished i had time to enjoy pool.

thought it was in carpet but as we laid in bed, i realized it was probably the laundry detergent

i liked the fact you served turkey sausage for breakfast!

checking in an hour and a half early is excessive considering that there were only 5 cars in the parking lot

the breakfast was good

quiet hotel,, comfortable beds, good breakfast, nice pool, good location

laundry machine was down

the bar was closed

clean and great parking

additionally, there was no guide in the room to offer services available at the hotel, swimming pool hours,

to get to, lots of parking and very close to where we wanted to be

laundry machines worked good during my stay

having laundry locked was nice

room was spacious. pet friendly.

when there was 2 ppl that i paid for and i wanted my pet to be included and i thought i did that through booking

no coffee maker and no kitchen equipment

great clean hotel, with good breakfast, clean rooms, pool and gym

very friendly staff, gave away free water, pool tables was a nice touch to the property.

pool free breakfast clean rooms

breakfast was very good

the pool area could use a cover to block out the sun

the pool was nice however it wasn t cleaned and it appeared that the grounds had some sort of mold

the outside by the pool area was very nice.the rooms was very clean.

lack of parking due to parking lot resurface.

the staff said there was nothing they could do as my kids were standing in the lobby in their pjs hungry for

the pool was nice i enjoyed sitting around the pool