help me a lot for staying, laundry, facility...everything. and the location

the wifi signal was weak on the third floor but the view from the balcony was great.

no wifi on the upper floor and bare wires protruding in the bathroom.

the wifi was sporadic and unreliable

wifi in our room quite good

- fantastic dinner at the pool - very friendly staff of the restaurant - good music

breakfast coffee had to chase staff , they need little training to avoid

bar area was nice

kitchen was well equipped

excellent hotel, good choice of food at breakfast the restaurant was exceptional

plenty of parking, nice showers

the bar looked nice and the beer was nice and cold

door to use instead of going through the bar is tricky to use - hard to open when shut and doesn't automatically

for my needs the location was spot on friendly staff good price plenty of parking space

parking is next door which is good

the laundry service is convenient, but also means there are no iron/board in the room.

laundry service helped out in a pinch

the pool and pool area were very good

dining excellent, staff friendly, room and shower were great, excellent parking, great swimming pool and bar

bar tenders and reception very professional and helpful

loved the small detail of the honesty bar and the breakfast was great

we opted for breakfast every morning which was of a very good quality and gave us a great start to the day

lovely breakfast

we had a family room with our kids and it was spacious and comfortable, the shower was also really good

great hotel, good breakfast easy asses to the metro to valencia.

dont give you an iron, you have to buy the whole laundry service to get an iron

outdoor pool was closed and no loungers around outside area

pleasant room, clean, very nice breakfast

smell in the corridors poor wifi no phone list in room to connect front office or house keeping

good breakfast

good wifi

they have a coffee bar attached, but it was closed when we were there so no breakfast available

francesca supervised breakfast on both days and she enabled us to change rooms as we had no wifi signal in the

no bar or restaurant

lovely bar

great hosts. great dinner easy parking. visiting local vineyard

speedy free wifi too

a bit of a challenge with parking, as the hotel does not have its own parking lot.

bar / hotel manager was very rude to staff and guests

spa and interiors !

no laundry a bit ............

the laundry delivery service was right outside at 2am and made all the noise possible

good parking availability

wifi in rooms worked well

the bar as it was unexpected but needed by the time we arrived

clean, quiet, comfortable bed, good wifi. i would stay here again.

helpful staff, excellent value, street parking easily available nearby, lifts to all floors, good wifi, fridge

the wifi didn't work from my room.

wifi signal was very weak in our third floor room, had to park a long way away, although were able

central location. good wifi. very nice room and bath.

limited free of charge wifi

room is modern and very good quality of everything, including free wifi and lots of channels on a modern big

right next to the airport, clean rooms, kind staff and good breakfast.

breakfast available already at 6

they offered breakfast for a fee but we opted out and ate on a local cafe/braque one block away, to support

information at arrival, for example i know they have a pool but the guy at the reception didn't even mention it

no evening meal and no room service

wifi worked well

spend time inside of the hotel for any reason, you have limited choice or none, in case you have kids

room because of covid-19, they can not put coffee or tea make in the room, you can not use sauna /spa but what

no provision for laundry but may not be big problem as there is a public laundry few minutes of walk away from

many kids, noise. it is not fault of the personnel.

bigger, better placements of bed lights, better bathroom with a larger bathtub (+ 2 basins), the wifi reached

limited room facilities, no coffee machine, very poor wifi, very week aircondition

did not have breakfast but it looked good

the wifi was also quite slow

good bar and breakfast

we had wifi issues during our stay in which the connection was weak.

stayed for 2 nights and couldn't sleep until 2am in the morning because people sitting in the bar were really

wifi sucks

there was no laundry service or iron in the room

excellent hotel , easy parking, very friendly staff , highly recommend

available parking and hotel

tesla chargers in the car park bar restaurant with good food reasonably

service, dinner and breakfast was simple but very nice

the internet (wifi connection) was atrocious. it would cut off and on constantly and was slow.

wifi did not reach very well in the bedroom in all parts

no tv or wifi at all

it is noisy. wifi is slow

wifi worked well, staff were really

own fault for not understanding- but do not get your laundry done here

the walls are very sound-proof and you can hear all the hotel guests doing their laundry and using the toilet

staff was nice, laundry service very quick

we asked what is the possible extra services, she mentioned only laundry (unnecessary for one night for us)

nice bar and restaurant. very friendly staff at the reception.

bed was fantastic and breakfast was very nice as well

mini bar & safe

being picky i would say would have been nice if indoor pool opened at 7am same as gym.

fantastic property, spa is fabulous. breakfast was good and the staff is super friendly !

there is a play room for kids with a lot of stuff

got upgraded to an apartment, which was massive, nice pool

ample free parking

gym equipment were not well maintained

location, price, clean room, wifi, parking

the first morning we went to the bar to have breakfast and the staff was a bit rude

116 eur for laundry service - really expencive. no pool bar.

aaaaand by mistake my shorts went with the laundry, instead that i received in my room an extra pillow case

swimming pool is quite nice with a separate little pool for little kids which our 3 year old son liked the most

didn't know about the kids club, which was a big plus

excellent beds, good wifi. nice pool area with plenty of seats.

rooms the rooms ware cleaned: the laundry changed almost daily accommodation with a fridge in the room parking

the front desk was very helpful, giving us a map and informing us of where we could do laundry

on the request to wash our clothes we were informed we could use the laundry service but for the regular rates

modern and well equipped, nice pool area and well equipped gym.

if you have kids under 6 years old, you have to use car

very efficient and relatively inexpensive laundry service

housekeepers stole my laundry bag from my room

wifi was very bad, tv was old and the remote didn t really work

no mini bar in the room

quality of the wifi was good.

the gym was terrible .

wifi was poor in the hotel rooms

the location was fine for us but may be a challenge for older people or people with kids.

room was great, size, view and bed comfort. pool was nice and great for a short stay.

nice gym with sauna and big rooms

staff, very quiet and comfortable room, close to markets, laundry, restaurants, shopping, and both walkable

sheets laundry detergent got both of skin allergies reactions, till now 5 days later arms / legs skin

we had so much luck and had an early check in at 10:00

from reception to the room to the bar the staff food is exceptional on the staff also helpful and

wifi is okay most of the time, but sometimes a bit slow.

no iron. clearly to make people pay for their laundry service

public transportation available, hotel facilities were great, even used their laundry service and it was pretty

complimentary like soap, they gave us only one, no free lotion, toothpaste, toothbrush, only one laundry bag,

the laundry service was out of order and the lift broke while i was inside

we would like to use laundry, i asked about price list, in the reception said: 'okey, 10 minutes and we will

i wish there was a laundry service as well. everything else was perfect

fridge/kettle and room service would be expected for a hotel that is 4 star - but not essential

friendly staff. clean hotel. great breakfast.

breakfast exeptional , big bath , nice extra (housecoat) , gym was great. staffing so helpfull

hotel with fantastic breakfast available at good times and we also opted for dinner at the hotel which was really

wifi service for streaming requires one to pay for it

and attentive staff, easy walk to old town and the park, clean and comfortable rooms, kids loved the pool, good

pool for a hotel with this name and magnitude is small and feels a bit old

very good breakfast. wifi in the whole hotel area. nice personnel.

pool on the roof which is great as well as the terrace where you can do some workout on the gym or eat and drink

if you need laundry, there are many around, just few minutes walk

laundry service was good albeit somewhat expensive

the gym was very small and lacked air conditioning making it unusable in the heat

vary good breakfast, central, paid parking underground, clean!

nice staff, very nice spacious rooms. nice gym

appreciated the fact that there was a laundry, right next-door where we could wash our clothes and, as a bonus

inexpensive laundry service

a guest laundry facility

very nice hotel, excellent wifi.

comfortable bed, clean bathroom, fast wifi, decent temperature, and spacious room

i also called to ask if there was a laundry nearby and the lady that answered said she would call back but she

beds too hard.ridiculous laundry prices!!!!!

also we asked for laundry the first day and the say

large room for 2 adults and 2 kids

the room was spacious, comfortable and clean, the staff at breakfast , in the bar and at reception were very

limited information from. staff about laundry services. please provide a sign

good wifi

you have a tv in the room, private bathroom and free wifi

value for money, clean rooms, relatively comfortable bed, kind staff, the availability of free wifi

the wifi was a bit slow at times, no power outlets near the bed.

curved toiletries didn t smell nice restaurant closed service minimal - didn t even drop laundry put in back

bed and gym are inadequate.

the location, staff is friendly, room and bathroom agreable. wifi is good. will come again.

room service was not as it should be in a 4* hotel: no or only irregular replacement of used goods

slow wifi

and minibar were too expensive for what was on offer, no coffee/tea facility in the room, the wifi didn't work

family friendly hotel so can be a bit noisy if kids are running around

the provide free bikes and even strollers for people with kids

kids beds could be a bit bigger.

we learned of their liberal pet policy in the night, when one dog started barking and then another fellow

laundry practlically not operating

the wifi was a bit dodgy

we are a family of 4 and the rooms were interconnecting so the kids

very good wifi - even for business mails with big content

hotel is superbly located at the heart of the old town, so there are plenty of bars and restaurants to explore

our laundry was not collected from our room even thought we placed it in their laundry bag

the room quality and the rooftop pool

roof top pool a welcome addition in the heat and a great location

little pool

wifi, and glass on toilet and shower room doors (which are separate) although tinted was not 100%

for kids there is a nice play room that our son enjoyed in the 1st day

great location, free parking on the streets, welcome drink included, really nice bar near the reception for

good bar and restaurant facilities

the gym was very small

bar and restaurant awsome i m sure you won t be regret if you choose this

it is a shame that they don't have an outdoor patio for the bar area.

it was a quad, with a king-size bed for a couple and two twins for the kids

wifi was excellent

it was a great room and enough space for the 4 of us (parents plus 2 adult kids)

location large room (room 208) with unbeatable view generous breakfast good wifi

iron in room or available from front desk - only option given was the laundry service

no price list provided in the room booklet for minibar items and laundry services

iron available - only a laundry/ironing service for a fee - i find this unacceptable and very rare

great location , room well maintained and clean and nice rooftop plunge pool

wifi is too slow

really enjoyed the space itself - master bedroom plus a living area with a pullout couch for the kids, classic

large, bright , comfortable room with great self catering facilities for flexibility. also a gym

it costs 16eur for adults and half the price for kids if you book a room without breakfast

we really loved the space, as the room was quite large and we had access to a small kitchen

the gym is pretty basic, but worked for our needs.

no laundry machine

wifi could use a bit of an upgrade, as it s quite slow (not sure if it was due to outdated

we had a lovely room with a balcony , very comfortable , daily room service which kept the room spotless

no room service for drinks or food available

rooms were kept spotless by room service

everything was perfect especially the breakfast

nice vibe in downstairs bar

ceiling height is so high (which is great) but i was cold for several hours on my first night the gym is nice

the rooftop bar was undergoing repairs

fresh towels are provided daily, and the room service is excellent

the only thing i missed was a little notebook to pen down the number of laundry pieces

they got us set up with doing our laundry which was appreciated

let me also add that the hotel has room service, mini bar, laundry service and more

it would be nice if they could include a small and free breakfast

gym area is tiny but has good equipment, enough space for one person to work out at a time

the breakfast and evening bar food was pricey

hotel bar not open to guests in the evening when we stayed from march 11 to 15th

the rooftop is really nice, so is the bar but we couldn t enjoy it for too long because of the opening times

roof top bar and restaurant was lovely, the views were superb

hotel doesnt really have a lobby or bar or anything like that, and they did not have towel slippers for the room

the lack of size of the gym in the hotel

wifi was down during our stay which caused some inconvenience.

wifi isn't free as they post on the booking

drinks in bar area were reasonably priced

the reception staff speak excellent english and the bar staff were kind and thoughtful especially on our wedding

supplementary charges (laundry, bar) were very high

furthermore, the prices for laundry service were literally a mockery, i

the restaurant was closed so no breakfast or room service

nice comfy hotel in the heart of a wonderful city. friendly helpful staff. nice bar area.

excellent shower, sufficient plugs in the room and strong wifi

no proper laundry service , i

sent lots of items to the hotel's laundry and one of my tops returned totally shrunk, it could not fit a 5 years

pretty well everything. location, rooms, staff, breakfast, bar area etc etc.

staff , room , breakfast , bar , room service , cleaning service and location .

the only thing i didn t like was that the outdoor terrace / bar was not in use during my stay.

good wifi and accessibility to it

shame the bar on the first floor isn t operational

wifi slow

more choice needed on the room service. the options are rather bland.

only bad experience here was to do with the room service (which isn t actually run by the hotel)

spacious apartment. laundry facilities. lift.

laundry facilities on site

great to have basic kitchen facilities and access to the laundry

there is a laundry room in the top floor (6th) but it didn't had any air conditioning, and with an outside

i did not remember (special thanks to her exceptional will to help), clean an neat, free laundry/ironing room

the room rates are great deals relative to the usa, i found the laundry service prices to be a bit high

hotel was fully booked), but as a consolation we have learnt that the sound was coming from the laundry area

i used laundry services and was delivered pretty fast- i got my order ready the next day

the gym is basic. unfortunately there is no spa and pool.

our kids were in another room so this was definitely not “left” for us

think if they had laundry facilities - it s would be beneficial for travelers especially in the old town

noisy with pipe work, for the 4th floor, then was woken pre 7am with the laundry

location. room facilities. good wifi

also, the breakfast was manned by a most able and kind man

breakfast and coffee was good

hotel with a beautiful rooftop pool and bar

100% already planning to return - roof terrace pool and bar are very much worth a

the bed was comfortable, the staff top-notch, and the rooftop bar a perfect place for a nightcap

hotel bar and restaurant were so expensive

lovely hotel, great location, friendly helpful staff. really nice pool and rooftop bar.