great little coffee place downstairs, free parking, wifi

cleanliness, breakfast, staff friendliness, price, location, parking, decoration

great little coffee place downstairs, free parking, wifi

location. free parking lobby

like the place, for sure the last decade was a top hotel, the car parking was available and the location is

is complementary breakfast in the lobby, it was not included in the original schedule, so it was a nice surprise

was a little limited for parking spaces

the breakfast was excellent

maybe a more variety in the breakfast

breakfast could have a little more variety, but was lovely nonetheless

clean room large bed friendly staff good location looks like there will be a kitchen and patio wifi worked

new management - actively doing remodeling parking clean room large bed friendly staff good location looks like

wifi signal in our room was weak.

wifi but it was ok.

easy, secure parking in indoor garage just around the corner

parking was very safe, behind of locked gates

found the music at the pool too loud, i think the volume could be reduced, also i think the water should be

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

i loved the on site secure parking and the restaurant across the street was good

location and spacious rooms, a nice pool with a pleasant garden, nice views of the mountains

in the pool - not the hotel's fault

additionally, there were problems with the wifi, as well as thin walls between rooms

breakfast buffett location comfortable beds

the breakfast was great and at an exceptional time

breakfast was good rooms were clean very helpful staff

they also told me the advertised gym was closed - but after i argued they let me use it

perfect location and great ambience. laundry service was quick and efficient.

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

staff didn t explain that the property has a wifi network and each room has its own router with a network

the place was just what we wanted--not a chain type hotel but with modern accomodations as far as wifi and ac,

the shower would run out of hot water and the wifi would get really slow

they offer all the services you need: breakfast, water for refilling your bottles, laundry service, etc

- garden and terrace - fast laundry service - breakfast bar - hot shower

wifi wasn't good. it would have been nice to be able to have access to it on the terrace.

secured parking was 4 metres from the front door, the front desk staff person helped carry our bags to the

parking lot in front of the hotel, my room was comfortable, clear, everything worked well, in a

covered parking

our car didn t fit in the underground parking (aprox

terrible wifi.very noisy dog next door.continous barking

wifi was practically inexistent in the room, only in the lobby ok

location is good if getting by car, and parking was convenient

there is wifi and undergound parking

rooms do not have wifi access

the whole place and experience is excellent. delicious breakfast and good location

i just went swimming (lovely pool

can't stay because no availability to get early room we sleep in the car with my kids and family then i want my

great breakfast, very nice rooms.

good location, buffet breakfast with every day variety, restaurant, helpful staff, swimming pool

i heard on saturday they weren't washed and weren't going to be washed because there was no laundry on saturday

wifi didn t work for few days on my floor and they didn t fix it despite repeated

the hotel itself is a nice building and indeed the breakfast is very nice and good

breakfast was great. service was good.

there was; no wifi

the exceptional staff, the included breakfast was scarce and the service is provided by someone outside the

good location, nice breakfast and friendly staff.

the place was good value for the money, staff was helpful and the wifi was really good.

gym facilities are limited, maybe having some individual weights would be great, also a more

hotel has good location and good parking lot, also reception has good service

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

would be nice to have a real bar in the hotel, maybe out by the beautiful pool that seems wasted

room service was effective and fast

parking included (thought a bit tight to get in/out of), large king bed, ac, and good shower in the

the parking was convenient and secure

the parking in very small and the cars stay out

breakfast was amazing

excellent front desk personel and breakfast... well the restaurant is excellent

wifi was a bit slow

they had no room service and the restaurant was shot down due to covid i believe.

the maid threw away my food when cleaning the room and the reception allowed a car to block my parking lot so

breakfast was good, kind people clean place parking ok pet friendly is a good option

pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are

the wifi service

breakfast was simple but good, the room super clean and comfortable, perfect suitable for a single

the breakfast also was good

the breakfast

breakfast was terrible

the location is convenient. and the free parking.

easy parking. nice building, everything was clean. the room was very nice and we slept well.

the parking lot is dark and the floor does not help to carry the suitcases with wheels

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

was only one waiter in the bar on saturday night, but he was absolutely efficient, fast and very kind

the swimming pool was not heated, as was advertised

i liked the gym and the outdoor pool,

pool looked nice, but we never used it

the pool area and the waitress servicies.

parking lot was dark and busy, did bot felt secure

good wifi. just comfortable enough.

cleanliness and staff courtesy. breakfast was great.

breakfast very basic

the breakfast was maybe a little bit too simple.

breakfast did not impress me

better than many fancy restaurants/resorts, and the included breakfast is quite big

breakfast and everyone was kind and responsive at my requests

the generous hearty breakfast was appreciated

plenty of secured parking space

stable wifi signal, everything is clean