the staff were nice when i needed them such as when other cars were blocking my car in the parking lot, the

room service is also an option after a day of exploring the city

breakfast was amazing

excellent front desk personel and breakfast... well the restaurant is excellent

secured parking in a hotel garage

pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are

the maid threw away my food when cleaning the room and the reception allowed a car to block my parking lot so

cheap budget hotel with clean and large rooms. they made an early check in possible for me.

breakfast was good, kind people clean place parking ok pet friendly is a good option

they had no room service and the restaurant was shot down due to covid i believe.

wonderful breakfast. hotel was spotlessly clean and staff very helpful. good secure parking.

rooms do not have wifi access

design, rooms match the pictures, central location for exploring xalapa, free underground parking

location is good if getting by car, and parking was convenient

terrible wifi

covered parking

our car didn t fit in the underground parking (aprox

pool.

good location, buffet breakfast with every day variety, restaurant, helpful staff, swimming pool

the breakfast, was good , food is very good the personal is friendly.

was small and shallow, which was fine if you are the only one in there but as soon as there is 2 kids in it then

good wifi

perfect location and great ambience. laundry service was quick and efficient.

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

staff didn t explain that the property has a wifi network and each room has its own router with a network

beautiful old hotel with great wifi, beds and delicious fresh coffee in the room.

plenty of hot water and good wifi

full breakfast included

included breakfast was excellent, with eggs, bacon, toast, chilaquiles, refritos, fresh fruits, yoghurt,

breakfast buffett location comfortable beds

they also told me the advertised gym was closed - but after i argued they let me use it

additionally, there were problems with the wifi, as well as thin walls between rooms

i heard on saturday they weren't washed and weren't going to be washed because there was no laundry on saturday

breakfast staff was not even there when i'd been awake two hours

breakfast was pleasant and restaurants and caxa (busstation) is very close

breakfast was great. service was good.

the pool could really need some fixup

- garden and terrace - fast laundry service - breakfast bar - hot shower

they offer all the services you need: breakfast, water for refilling your bottles, laundry service, etc

oh, and quite unique for this part of xalapa: it has it's own parking

hot water, wifi etc

my room was comfortable, the grounds beautiful, the breakfast delicious, and the wifi fast

the exceptional staff, the included breakfast was scarce and the service is provided by someone outside the

good location, nice breakfast and friendly staff.

easy, secure parking in indoor garage just around the corner

parking was very safe, behind of locked gates

wifi but it was ok.

clean room large bed friendly staff good location looks like there will be a kitchen and patio wifi worked

new management - actively doing remodeling parking clean room large bed friendly staff good location looks like

wifi signal in our room was weak.

there was a lot of noise from the pool. it started at 7am (music and people screaming).

the pool was cold! lol it was off season and unseasonally cold. so no fault of the hotel

found the music at the pool too loud, i think the volume could be reduced, also i think the water should be

i loved the on site secure parking and the restaurant across the street was good

wifi is very bad

cleanliness, breakfast, staff friendliness, price, location, parking, decoration

like the place, for sure the last decade was a top hotel, the car parking was available and the location is

nice staff, clean, close to the city center. good wifi and tables to work at the reception

also we were told wifi info was on a tag behind the remote but it was barely legible and it didn t match any

wifi was very good

it was clean, easy to check in, decent breakfast, very friendly staff, and exactly what we needed

all was good. breakfast was okay.

should be more kind of food for breakfast

was a little limited for parking spaces

the breakfast was delicious and someone served your meal and drinks

the staff qt the parking lot is not as helpful as they can be, and in fact you cannot park yourself

would be nice to have a real bar in the hotel, maybe out by the beautiful pool that seems wasted

would be nice to have a real bar in the hotel, maybe out by the beautiful pool that seems wasted

gym was lacking weights, equipment needs servicing

location and the pool

the place was good value for the money, staff was helpful and the wifi was really good.

the view is a parking lot full of rubbish

secure parking four our cars and awesome breakfasts

i liked the gym and the outdoor pool,

outside looks great, private parking lot.

parking lot was dark and busy, did bot felt secure

the location is convenient. and the free parking.

pool is extra small

the parking lot is dark and the floor does not help to carry the suitcases with wheels

the gym, which i used twice, is great, it has the equipment to have a good session

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

the breakfast

breakfast was terrible

the breakfast also was good

breakfast

the wifi service

good wifi. just comfortable enough.

cleanliness and staff courtesy. breakfast was great.

breakfast very basic

the breakfast was maybe a little bit too simple.

breakfast did not impress me