access to the stove and microwave in the main area was super useful, and thank god for the laundry

was able to do our own laundry for fls

large, clean pool with seating outside

mugs and cups, glasses, other kitchen utensils, kettle, fan and air-conditioning, sockets and wifi

well equipped kitchen and good internet and wifi , very close to the downtown area, food market / shops / cash

with helping us extend our stay, walking distance to restaurants and shopping, very comfortable, laundry available

the laundry facilities are useful (there's no dryer but the sun works wonders)

the pool is small, but great for a soak

the fridge and kitchen as a whole is great to have, though the combination oven-microwave is a bit unconventional

very new and clean, nice balcony, pool, good location walking distance to many restaurants.

they say on the booking that they have laundry, and on the reception is even written the same, but they don

location, free parking, breakfast, pool

i loved the pool and the factory design, the history of the building itseld

the staff are very friendly, you can use the wifi without problems and the parking (area) for free

there is also a mini kitchen where you can cook

that same concierge told us that there is no laundry service while on booking

location, free parking, very happy to have as a central location for exploring the island

the location and the bar !!!

parking space is the only thing i didn t like but they have a parking space in walking distance

great location! clean and new! pool bar is nice! staff was great

the gym

location and breakfast

wifi not accessible on the entire property, mostly good for the room

there could've been more options available for breakfast

parking was limited

about getting any help from the staff in any way shape or form on anything that you need from laundry to where

we sent the clothes to the laundry and they said they would return them in the afternoon, but they only returned

the night receptionist to give me fresh towels for next morning ,she refused to give saying the room service

problem with wifi

finally room service must have a better time to clean the room

pool very small, but nevertheless cute and suitable for a round relaxation (hammocks are super:)

rooms and kitchenette is a kettle and bar fridge

you can walk into the centre and places for dinner and bar nearby

it would have been great to be able to order at the bar during the afternoon for drinks

was excellent, + kitchen made omelettes, pan cake etc

delayed to return laundry 4

there was laundry next to us that we made use of and also parking was easy on our own floor

room had a kitchen. was a nice surprise

kitchen tap splashing water

plus, everyday we had a room service with fresh towels

the rooms were amazing. especially the pool. the staff were so kind. will be back for sure!

we had a room overlooking the garden and pool

the kitchen is equipped with necessary utensils as well

experience: nice and tidy rooms with a view of a beautiful pool

no dedicated parking, but we always found a reasonable free street parking space.

location walkable stylish amazing pool comfortable rooms

there's no room service

the staff were so lovely from the ladies in reception to the bar and restaurant staff, they were so friendly

parking!

parking is insufficient because the street parking is always full near the hotel.

there is a small courtyard with bubble pool

there is also a great back patio with a little plunge pool and awesome ac in the room - essential for beating

boho vibe comfy bed lovely staff perfect location breakfast and pool at klooster

the room has a fridge and a little kitchen area which was super nice

free wifi in the room

we used the laundry service of the hotel (15 usd) and everything was perfect

the relaxing quiet pool basically to ourselves most days

the apartment was great, comfy bed and good kitchen for breakfast, but also for lunch and dinner it works

there s lots of parking for a car and a car would be great for going to the beaches but we managed fine for

the kitchen didn't have a bottle opener which was annoying even though they told us that it did

our room had a basic kitchen where it's possible to prepare breakfast and simple meals

the wifi only work good near the door

were looking for a quick overnight with kids close to town/water to catch a 6:45am fishing charter the following

the wifi works well

the kitchen could have more utensils and there are few garage spots.

the kids pool

loved the pool

room - service- till now i didn't have time to sit on the pool, but will be

the kids pool

awesome pool, good breakfast, shower is nice as well as the beds

ongoing (as per recent guest complaints, our room had a full length mirror, hair dryer, wifi functioned properly

restaurant and bar were excellent

restaurant kitchen not able to adapt to dietary restrictions

breakfast was fresh and nutritious; food in general good, wonderful, unpretentious evening

breakfast is served and one can choose from 3 options only.

no coin laundry machine was available. this will be very helpful for family visitors.

food was just ok and expensive, specially room service charge

conveniently located. facilities are great: starbucks on premises , pool, gym , entertainment.

the hotel has a great gym and is in a fabulous location

casino is also very nice

few laundry pods should be included

very relaxing to sit and watch the sunset from the bar or pool

not so easy to park sometimes, but that was not an issue for us, we always got some parking around 100 meters

thanks very much to marsha and the team for being attentive to our requests - the wifi in our room worked well

the rooms was big with a kitchen, perfect for breakfast

ambiance, large spacious rooms, restaurant & laundry facility on sight, comfortable bed, nice/helpful staff,

i love that there were washers and dryers as i am a traveler who dislike travelling with soiled laundry

laundry came in handy

staff was good and room but the staff at the kitchen for breakfast was not friendly

big beautiful swimming pool with pool bar

nice, good size pool with loungers and umbrellas around it

the pool was perfect

nice small hotel in colonial style with closed parking and swimming pool, which can also be used in the evening

loved the coffee bar and light breakfast for purchase

our kids also slept really well on the two single beds

laundry service was too expensive and charged per piece, rather than by bag.

for children it s ok because it has the water slide and some kids pool

paid for adults only and it was anything but, kids in the halls, pool, and restaurants

i couldn t find an elevator at the parking garage

pool close too early, bar is not 24/7

no laundry service on weekends.

upon arrival, we had to carry our luggage from the parking lot to the hotel reception ourselves, something

only thing that could be better is the free wifi

of the building is however and the far right of the hotel perimeter, not ideal if you have small kids and want

music system at the bar broke down & was not restored the one evening.

wish there was a microwave in room and a laundry room to do own laundry

paid for laundry 27th was told i'll get them back the same day, was forced to collect my dirty laundry on

staff, the service, the food, the entertainment, gym, restaurants, beach accommodations, pools, water park, and

is a little problem with availability of the tables and dishware during the rush hours - at breakfast, lunch

ample parking available though the parking structure has no cameras

i had to pick one flaw, i would say the timing of the meals at restaraunts was slow (not breakfast)

breakfast, which is included, was perfect

the beds and the cabanas at the beach are comfortable with great pool service

no connection of the gym / fitness machines to the internet or tv

no wifi was available in the room during the first 40 hours of our stay, although the staff was very

the bed is very comfy and you can get your laundry done and fold !!

in and out was smooth, they did the laundry for us for a fee

place quite and relaxed. rooms outstanding spacious and with kitchenette situated centrally

breakfast

the first night we arrived there was a wifi issue but they had somebody fixing it as we arrived and extended

breakfast was good, and free self-service laundry.

several laundry facilities onsite

the staff is very friendly. the spa treatment was amazing.

leakage in kitchen, although reported and suposedly fixed, still kept filling the kitchen

useful shuttle services (to the city centre, to the beach and to the supermarket) were provided by the

pool had some old sponges driving in it, but nothing too bad that you can't swim

the pool area is nice and relaxing, and sometimes staff even came by to ask if we needed anything

only things that could have been better was the wifi, which gave a bit of trouble the first few days

especially around the pool area, as across the street is a project (in progress or paused) and aesthetically

worth to go especially with kids as they have facilities such as changing areas and a lovely big tree shade,

at the bar is amazing

the happy hours are very fun and the spa is great

the pool is open 24/7 and even though it was always clean

restaurant was down and the golf cart went out

truly enjoyed all the food i had during my stay and room service was always prompt

fresh towels and laundry services 3

i liked that my kids could do their own thing without me worrying

natural pool is good. buffet and snacks are good. room facilities are good.

breakfast was excellent, i really enjoyed it

for food, didn t have the items for accommodating food allergies, alternative dairy options, bar service was

no laundry facilities on site for guests

use the laundry

snorkeling right off the beach and the constant entertainment for the kids

the buffet was not very good 24 hour room service non existent no robes in the room

spa, beach pool sun club japanese and italian restaraubt

how ever the day before towels wasn't replaced because some laundry problems

the resort facilities are great, meaning the pool, the gym and the location

not the best wifi not the best breakfast

do not think you have a gym

the beaches were clean and there was ample parking

downstairs you can do your own laundry which cost about $ 10,- for washing and drying

wood of the kitchen furniture - rotten - too humid

parking is free and guarded

the spa really, really small; the only time when i wanted to appoint for a deep tissue massage the

appartment with good beds, amazing pool, just a short stroll away from mambo beach, great service; very helpfull

two laundry units for the whole resort , one out of order.

meanwhile it s 4 ppl in a room ( 2 adults & 2 kids) and i m asthmatic

my wifi in the room 2208 wasn't working had to go three times to reception and took 2 days before they

perhaps a slide in the pool for the younger kids

wifi is annoying, making you log back in every few hours

the little grill cafe by the pool was fun

we were with 4 families and kids

we were happy to borough beach toys for kids and snorkels

concerned about the parking situation don t be, it is a 5 minute walk and you can request to pick up/drop off

the parking spot also looks a bit out of place, but once you find it, it has a security guard that puts

the ladies checked me in with a super accomodating welcome, they helped me rent a car, arrange laundry, answer

gym could use some updating

golf clubs are provided by the hotel free of charge

the pool, while small, was a refreshing break

truly lovely property, modern, steps from the beach, friendly staff, good parking, nice amenities

they don t have laundry facilities (some rooms have them but ours didn t and there was not public laundry

even though we only used ac at night on low, ran the dishwasher 3 times, did not do laundry and were conscious

tv broke on day 2 while kids were watching cartoons 4

there is no room service, no in-room phones to contact the front desk, and all communication has to be done

the kitchen was good with good silverware but lacks a good kitchens knife

oh! it was a good breakfast! and a happy hour (entertainment)! the pool was also great!

parking lot most of the time full

the woman working at the pool bar said

the bus stop is close by and the wifi is very good

even though she don t know english , he did a excellent job when cleaning , the restaurant and bar food tasted

cleanliness, service and convenience, well maintained, parking

key) the front desk as we checked in was nice but then said we had to find our car in one of 3 parking lots in

the service at the outdoor bar was disappointing

service at restaurant and bar is very slow

access; floor in our room was significantly damaged/scratched which gave it a poor look/optic; no room

location was great, the beach awesome, the restaurants and bar enjoyable, and modern

cleaning of the pool and bad wifi signal for the guests chairs on the left (near to scubadiving center) the

the pool was clean and the service that we got from the owners make me feel at home

booking said guests will have a special experience as the family room offers a pool with a view

good location if you want to explore jan thiel, or even just chill at the pool

i also like that she provided a little kitchen as we had some food to cook although rather small in size not

only inconvenience of our stay was the somewhat neglected self-catering kitchen (no running water, defective

soap, dish cloth - coffee machine was not nespresso and no coffee or tea supplied - no iron or laundry facilities

laundry room times are limited to whenever the staff is working, so if you need to wash your

laundry had to be done by yourself, no one explained anything about this, it turned out you had to

- nice free parking

it is good to inform if room has kitchen and stove .

the wifi isn't strong in the rooms