even though we only used ac at night on low, ran the dishwasher 3 times, did not do laundry and were conscious

they don t have laundry facilities (some rooms have them but ours didn t and there was not public laundry

apartment at the breeze was clean and comfortable and pool very nice

room service would have made the stay perfect

the wifi services needs to be improved.

the ladies checked me in with a super accomodating welcome, they helped me rent a car, arrange laundry, answer

enjoyed staying in our sunset suite (appreciated having a living room, separate bedroom, kitchen and balcony

clean, great showers, great breakfast, very friendly staff, walking distance from a beautiful beach, great

to far from town. okay if you golf.

room, well equipped and designed, clean, good air co, parking on site, security as it is in a compound

fresh towels and laundry services 3

busier days (wednesday and thursday) you had to get up pretty earlier to claim your spot by the pool/beach but

tablet needed to order room service was broken for the entire duration, which made ordering food more onerous

i also loved the beach and pool areas - nice to have both so close

breakfast was good, the staff at the breakfast was very friendly and helpful

we had an amazing apartment room with direct access/view to the pool area, it was spotless and cleaned every

only a short ride in an easily accessible golf cart or a short walk from zoetry

breakfast could be slightly improved

bar has opende from 10am to 11

was very good and room service very accommodating

especially around the pool area, as across the street is a project (in progress or paused) and aesthetically

we really liked the pool and the the aesthetic of the hotel

the location was good the staff was friendly the room service was good

only things that could have been better was the wifi, which gave a bit of trouble the first few days

location, properties, pool, breakfast, student residence, no restaurant, old style hotel.

a monster beverage from the cooler in the lobby and then went to the pool

they have improved the wifi, opened a restaurant with great views, there is a casino on the premises

room service staff was very nice even though she don t know english , he did a excellent job when

there are not enough parking spots when the casino is open.

the woman working at the pool bar said

the wifi works well

the wifi only work good near the door

roof terrace and private parking

our room had a basic kitchen where it's possible to prepare breakfast and simple meals

everything is spotlessly clean, and everything works well from the plumbing to the wifi

paid for laundry 27th was told i'll get them back the same day, was forced to collect my dirty laundry on

wish there was a microwave in room and a laundry room to do own laundry

nice big & warm pool, good drinks at the bar, beautiful room with cozy balcony, and delicious breakfast in the

the breakfast and gym

parking was very good as well

laundry service was too expensive and charged per piece, rather than by bag.

were under the impression that it was the adults only side but there were many kids

hotel with multiple things to do, specially if you travel with kids

room service app did not work

good selection of food for breakfast and lunch in the buffet

new and clean, food bar great, nice staff

parking was limited and the casino security yelled at me for taking a non-reserved parking spot.

my kids loved the pool and jacuzzi

perfect for me, for me all is well oh only the parking lot sometimes full but all by all it's ok there is nothing

there were guests smoking by the pool but that is not the hotels fault. just strange people.

access to the stove and microwave in the main area was super useful, and thank god for the laundry

was able to do our own laundry for fls

well equipped kitchen and good internet and wifi , very close to the downtown area, food market / shops / cash

facilities basic but very adequate (upmarket youth hostel type), small pool to cool off in, large communal

location and pool

the laundry facilities are useful (there's no dryer but the sun works wonders)

with helping us extend our stay, walking distance to restaurants and shopping, very comfortable, laundry available

although the pool is small, it was a delightful way to cool off!

there is also a nice small pool and patio area and back

room, great wifi, beautiful design and convenient shared kitchen and living room

no coin laundry machine was available. this will be very helpful for family visitors.

menu at the pool/beach bar has limited options although what i had was good

location with fantastic facilities, such as a beautiful and spacious beach with a great bar in the middle of

the hotel has a great gym and is in a fabulous location

staff was very friendly the parking was free it was clean we didn t hear much noise we liked the area,

small gym expect more variety at the breakfast

wasn't a spa at the hotel as indicated when i booked

the location the pool the room the breakfast

we like the parking, the location and the view

a restaurant and bsr operating at the pool level and a full length mirror in the room.

that same concierge told us that there is no laundry service while on booking

bed, shower, and pool area, resturant

pina coladas at the bar were the best i ve ever had

great location! clean and new! pool bar is nice! staff was great

drinks at the bar were weak

about getting any help from the staff in any way shape or form on anything that you need from laundry to where

we sent the clothes to the laundry and they said they would return them in the afternoon, but they only returned

location was excellent and clean, no room service boy

very centrally located and has its own casino

casino was not nice at

delayed to return laundry 4

there was laundry next to us that we made use of and also parking was easy on our own floor

room mentioned a kitchenette but we didn't have a stove

there is a difference in what you do for room service and what you do for a check out

the wifi was strange

they say on the booking that they have laundry, and on the reception is even written the same, but they don

no kitchen no ice all electrical was 220v instead of 110v hard to find a charger

the supervisor at the pool bar shalini and her staff were amazing and the front desk was quishaneul, was very

location, free parking, breakfast, pool

unstable internet connection, often no internet connection even if the local wifi area was ok

hard to find parking

there's no room service

location was perfect, plenty of free parking.

property does not have parking, so it is necessary to find a place to park your car and in the night the street

it s very clean and chic the pool is amazing

customer service quiet and peaceful room i love the kitchen great amenities location is even

lovely friendly and helpful staff. great location and lovely pool areas.

the apartment was decorated well, the kitchen was well stocked and i had no issues with the wifi

the kitchen is a welcome retreat when a bit of home cooking is all you want

room with the pool view

we used the laundry service of the hotel (15 usd) and everything was perfect

nice facilities, like kitchen, fridge, wifi works really well and good restaurants in the vicinity

ac worked well, comfortable bed, stylish modern bathroom, kitchen has a coffee machine with great coffee and

kitchen is not meant to he used, very incomplete

the apartment was great, comfy bed and good kitchen for breakfast, but also for lunch and dinner it works

the wifi in the room didn t work which was annoying

room was clean and as you see in the hotel photos wifi coverage is great around the hotel and nearby places the

to complain really but as it is a city hotel, do not expect to spend time at a pool although there was a tiny

proper pool or beach

streetside parking was always easy to find

spatious room, with a small kitchen corner

boho vibe comfy bed lovely staff perfect location breakfast and pool at klooster

decorated hotel with spacious rooms which have a little kitchenette for making coffee or tea or your own breakfast

also the outside pool could be heated

there is a small courtyard with bubble pool

nothing really. a small courtyard bar would have been convenient hist

the outdoor shower drain was slow and caused a pool of water while showering

you can walk into the centre and places for dinner and bar nearby

only thing missing was a kitchen

you can relax in the beautiful patio and at the pool

few laundry pods should be included

also, the $$ cocktails we ordered from the bar were mixed well, but the glasses chosen by the bartender were

free wifi

the staff will help you rent a car as well as assist with parking

downsides? err...the pool is small and the food in the restaurant is good but not exceptional.

large and authentically furnished family room, perfectly for families with kids

perfectly maintained grounds with a pool and access to the beach at the resort across the road

nice, good size pool with loungers and umbrellas around it

wifi didn t work the best in our room

our kids also slept really well on the two single beds

no laundry service on weekends.

restaurant: waiting service too slow pool bar: the nonchalant staff - they were chatting without consider the

the spa experience was mediocre but the gym had nice equipment

one big effen mistake on their behalf i have video of the morning we left we were waiting in the kitchen area

music system at the bar broke down & was not restored the one evening.

ambiance, large spacious rooms, restaurant & laundry facility on sight, comfortable bed, nice/helpful staff,

laundry came in handy

i love that there were washers and dryers as i am a traveler who dislike travelling with soiled laundry

casino staff were not too friendly when we asked what the table minimum was (all the table minimum

restaurant & laundry facility on sight, comfortable bed, nice/helpful staff, access to free shuttle to the town

the bed is very comfy and you can get your laundry done and fold !!

in and out was smooth, they did the laundry for us for a fee

the first night we arrived there was a wifi issue but they had somebody fixing it as we arrived and extended

fantastic central location and wonderful hot breakfast.

nice room,decent internet and good breakfast,but number one is the courtesy of the management, probably of

suite but it was sadly located directly over the kitchen in which the staff started preparing the breakfast

no connection of the gym / fitness machines to the internet or tv

the beds and the cabanas at the beach are comfortable with great pool service

the breakfast option is a must. the menu had a lot of delicious options and mimosa bar.

additionally, breakfast is free, which is awesome, but they forgot one item that we requested 3/5 days

breakfast was good, and free self-service laundry.

several laundry facilities onsite

the employee 's do not respect that they must not parked their cars on the parking spot of the villa

the wifi connection inside the rooms is bad

the poor service from the kitchen

no laundry facilities on site for guests

use the laundry

they have a lot of entertainment for kids and adults so that s great

- if you're travelling with kids, i'd say that the kids club is the strongest selling point of this hotel

the pool bar with also super friendly staff and the most delicious cocktails

how ever the day before towels wasn't replaced because some laundry problems

there is a nice bar area at mood beach - perfect for

we really liked the gym next door which was also available for the hotel guests to use, they have very nice

out of bed into your own beautiful swimming pool, or take a bimble down the beach a couple of minutes away

- old bathroom (no light, paint stains on window, leaky and not tightly secured appliances) - room service forgot

downstairs you can do your own laundry which cost about $ 10,- for washing and drying

an ac in the living room / kitchen wil improve the stay at this facility.

problem was there was not a good supermarket within walking distance and the rooms all have full kitchens so

wifi, no mirror in the bathroom sink, one little restaurant that took a long time to serve

kitchen

two laundry units for the whole resort , one out of order.

a (confirmed) reservation at the spa but when i arrived they were booked

the fault of resort but it was over run by kids so not able to enjoy relaxing by the pool or having a quiet

it is a great spot for little kids too

it s next to the aquarium so plenty to do with the kids

small kitchen with minimal supplies.

the parking is only a max

our small kids (2 and 7) kept locking themselves or us in or out, so that adds unnecessary stress - we needed

i hate swimming in a pool whe you have beautiful ocean surrounding you everywhere yet difficult to get into

5) you can’t hear the night life, so really good if you go with kids

cleanliness, service and convenience, well maintained, parking

key) the front desk as we checked in was nice but then said we had to find our car in one of 3 parking lots in

the service at the outdoor bar was disappointing

service at restaurant and bar is very slow

access; floor in our room was significantly damaged/scratched which gave it a poor look/optic; no room

location was great, the beach awesome, the restaurants and bar enjoyable, and modern

cleaning of the pool and bad wifi signal for the guests chairs on the left (near to scubadiving center) the

laundry room times are limited to whenever the staff is working, so if you need to wash your

laundry had to be done by yourself, no one explained anything about this, it turned out you had to

soap, dish cloth - coffee machine was not nespresso and no coffee or tea supplied - no iron or laundry facilities

if you re booking a trip with a baby or kids, i would say it s the best place on the island

no room service available.

there is parking space for rented cars

i liked the pool area close to the rooms the breakfast was very nice

only inconvenience of our stay was the somewhat neglected self-catering kitchen (no running water, defective

very very limited parking, you will need to park on street

booking said guests will have a special experience as the family room offers a pool with a view

the wifi isn't strong in the rooms