phone didn t work remotes for the directv box were not programmed to the tv if you have to do laundry bring

laundry area was neat and usefiul

the coin operated laundry uses an app that you can put a minimum of $10 deposit into, though getting a refund

pool was absolutely freezing

parking was convenient and the property was clean and neat

updates weren't completed in my room, the dirty laundry basket stayed in the hallway day and night, loud fridge

were still charged full room price without the pool access

the parking lot was well lit

fun place, clean and the pool was very nice

pool was down

the front desk did replaced it with a clean one, price for what we got ,carpet in halls dirty and laundry baskets

great accommodations! super breakfast!

pool was a little small. lots of kids there this weekend.

the gym was also well-equipped and a definite plus

the breakfast buffet kept running out of food because there was only one person running it.

clean laundry service

super clean. smells amazing. free laundry on site. price was amazing.

loved the facilities offered the spacious laundry room large exercise room we used the master suite plenty of

there was a gym, laundry room and indoor pool

almost everything you need for cooking: stove, refrigerator, microwave, dishwasher, free use of laundry facilities

bed and bedding were super comfy and the free breakfast had a nice selection of various breakfast

the spa bath was spacious enough for 2 or 3 people. the room was clean. the staff was nice

no pool.

was wonderful each day and pool and hot tub were amazing after a tiresome day

served a buffet breakfast which was delicious

the breakfast was also very good

good protein breakfast. very pleasant server. excellent location next to medical center.

wifi did not work so no games could be played on tv

breakfast selection was a good variety and tasty

room was comfy and clean, service was exceptional and the breakfast was amazing!

but, during our wait for a new room, found laundry on site

thing to do different is add a second dryer to guest laundry area on second floor and add a guest laundry area

there was also a nice guest laundry area available

i love the laundry self-service facilities: you can do your own laundry for only $2.5 a batch!

return visitor. free wifi, free breakfast.

no hot tub, only a pool.

the bistro and bar that are advertised were closed, i understand covid is happening but then atleast state that

very clean, great snack bar and pool.very courteous staff.

gym

property also had a well laid out lobby with a small bar with conversation friendly seating

very clean laundry,very clean bedsheets, towels, all hotel was very clean and smelled good, clean breakfast

hotel was modern, clean and even had a laundry room

fragrance used on sheets, most likely laundry detergent, made me sick

pool area was unattended, which meant that there were a lot of rowdy kids, and adults with alcoholic beverages

i have three kids and they get a bit rowdy at times but she was very patient and helpful

no breakfast, no laundry room as advertised.

was told i lied to them the last time i was their a was told i tried to cheat them out of a pet fee will not go

more than agreed price plus $45 a night pet fee

couldn't connect to wifi but whatevs.

pet fee $45

we used the laundry and it was quick and efficient

lovely. just wish pool opened earlier and stayed open later

plenty of parking.

clean , easy parking, very accessible

first room that was given to us had wifi that didn't work the tv

laundry room smelled like urine. (homeless colony lives near)

laundry area.not clean

the lights didn't work in laundry room and one washer didn't work

that the laundry room door was locked and only maintenance could open it and they already left

laundry room bathroom looked like a murder scene

the laundry room was a big bonus

good breakfast

good breakfast and location

view, staff. kitchen. great place

good selection of breakfast items and was very good.

average, great pool and fire pit.

was absolutely no mention of the pet cleaning fee: not when i booked online, or when i checked in

large kitchen table though and full kitchen, which was perfect

the breakfast was mediocre. the room was a bit pricey.

close to campus for umich parents visiting kids! friendly staff. plenty of space.

our room was located over the laundry room

the laundry had been working

did not like our room 222 that was directly above the laundry room and was extremely noisy most of our stay

the bar wasn t open on july 4th

liked the breakfast buffet, bar, gym and pool

the gym is great, rooms are lovely - stylish, practical and comfortable

service at the restaurant bar and breakfast was a little slow, breakfast time the coffee service station ran

laundry

hotel staff were great, laundry was conveniently located and the shower was one of the best i've had in a hotel

having a laundry room is a plus!

linen, friendliness of the staff, parking, area around the facility

it was very close to u of m hospital and also offered a shuttle to the hospital.

bed and pillows were very comfortable, the breakfast was great and the variety was good

the breakfast was excellent even my wife found something to eat

clean, comfortable, great value , good breakfast , everything is walking distance.

was accommodating and professional, room was really nice with updated bathroom, breakfast area was open 24 hours

decent prices, room was clean and in good shape with nice design details, shower was great, nice breakfast

the laundry room must have been next to us, since we could hear thumping like something large was in

staff, good sized room, close to numerous fast food restaurants, and reasonably priced self-serve laundry

breakfast was available at stated time that was hot, tasty and laid out well

the pool was freezing but my kids didn't care and swam both nights we were there

one think -it was good breakfast but it would be excellent if they will have eggs

they also have a pretty nice free breakfast in the mornings with lots to choose from, and even a laundry room

i did some laundry and used the jacuzzi tub!!! and it was amazing!!

the guest laundry machines didn't work that well and the front desk didn't have change for them

they also have a pretty nice free breakfast in the mornings with lots to choose from, and even a laundry room

the location and free breakfast.

friendly staff, free laundry, great location

well equipped and clean. brilliant to have the free laundry.

my favorite amenity would have to be the food pantry and or the free laundry access

free laundry

kitchen and free laundry

the parking was far from the entrance. the cleaning was not exceptional.

the kids loved the pool, the breakfast had good options for all of us and the rooms and beds are comfortable

breakfast could be better. i was disappointed in the breakfast options.

the amenities are great too with the gym and pool

the layout of the property meant the parking lot was a long walk from the front door

it seems they could not keep up with the laundry to provide enough towels

room next to laundry room

front desk ran out of quarters for laundry.

i would have liked a hot tub, but the pool was relatively warm which was nice.

clean rooms and breakfast

liked the fact that you can do your laundry there, and there is the mall across the street if you are looking

on-site laundry faculty was reasonably priced

laundry was

real free breakfast

you definitely can't beat the price for a room that provides a full kitchen

room service and refusal to allow food delivery to the room

access from parking to the hotel

pool area has many fun features for children

how the pool was made at one end for little kids. front desk staff was so nice and helpful.

restaurant and bar inside of the hotel was great

no guests laundry facilities

clean excellent service good breakfast it took few minutes at the front to check in

no one was there! we had the pool all to ourselves. went on a thursday/friday.

we were able to spend our first night together alone and because of the extra beds we brought our kids to

pool

the restaurant was still open and had some amazing food and beer and i was even able to do my laundry at their

breakfast needs to be included and it needs a laundry room for guest

easy parking, pet friendly, friendly staff

wifi was weak and there was a little mix up with key access vs

room service was great

on-site laundry facility and reasonable charges were definitely a plus for guests with a longer stay

there is also a pool, laundry, and free breakfast, and a small amount of incidentals

room - internet tv, dining table, kitchen, availability of medicines, laundry

staff, spacious and clean room, free breakfast, short walk to a mall, coin laundry and kitchen facilities in

location, full kitchen, complimentary breakfast, reasonably priced self-serve laundry, across the street from

no guest laundry

room service from the on-site restaurant was convenient and the staff was attentive and kind

i just wish the rooms were a bit bigger. they were cute and 'petite'.

i wish the bar served food later than 10:00 pm

i would have liked to have room service

complimentary wifi would have been welcome, which was charged extra at this location.

didn't bother me but bothered the kids

had a king suite with a pull out sofa bed for my kids, and the mattress on the sofa bed was so uncomfortable

there were unsupervised kids who were running on the pool deck, jumping and splashing into the pool, and

when traveling with kids hotels with pool is always a plus

we stayed 6 days no one showed up to take care of the room no cleaning no taking out trash no laundry service

also, having laundry facilities would be great, especially since this is a workout oriented hotel

i didn’t eat no breakfast

there is a nice hotel restaurant bar next door

the staff were amazing and very clean. breakfast was delicious!

overall facility was good. pool was nice for the kids but key card access was not working.

clean in the parking lot and lobby area

the rest of the staff. veggie sausage at breakfast was delicious and enlightened!

good facilities, good rooms, and wifi, as well as good free parking spaces, convenient breakfast

wish there was a hot tub. pool was nice

under renovations, so no hot tub, self laundry closed.

the laundry room

breakfast area was sub par. limited options, no fruit, no change for laundry.

the breakfast in the morning was the best provided hotel breakfast we have ever had!!

breakfast buffet was very nice

i freaked out that it might be bed bugs so i went to the store and bought bed bugs spray and laundry detergent

and they're mexican hair always in all yhe laundry & sheets

pool wasn't in use at time.. and wifi wasn't strong enough.

clean, very good wifi, few restaurants in a walking distance, open pool (stayed in 4 best western this year

great rooms nd pool nd hot tub nd fitness center..nd the free breakfast is great..

to the employees credit he politely change the towels and face rags only to bring out of the laundry folded worn

by ac was moldy, toilet leaked, tv was way to small for that large room #114 (right across from laundry/maid

the vending machine ate my $ (which was reimbursed) and the pool/ hot tub was down.

a little outdated, staff did not keep towels stocked at pool.

breakfast was empty when i went

laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening

free laundry is a big plus, especially when staying longer than a couple of days.

food is awesome and love the free laundry lots of room out side for walking pets rooms are big clean and very

the laundry room and breakfast

laundry services were free and the outdoor fire pit area & indoor pool were nice features

breakfast cereal was very stale

something along the hot line for breakfast, like waffles, etc.

only items available for breakfast were cold cereal, donuts, bagels, coffee, orange juice and milk

no breakfast no ice machine outlets didn't halfway work air didn't work

free breakfast consisted of cereal and danishes only

the hotel was extremely nice, great gym, and professional and kind staff.

weak and unsecured wifi.

drinks at bar were very pricy

hotel itself is beautiful located next to a golf course and lake

the room size and cleanliness was perfect. the location was perfect on a beautiful golf course.

laundry room was a bit outdated and had no change machine so i had to travel too several places to

property was good, not expecting the door to lead to outside to parking lot, but was quiet

the room smelled of pets.the walls had patches and halls were trash filled. just terrible!!!

my car was backed into in the parking lot.

filthy, the toilet paper holder was falling off the wall, i felt like i was sleeping in a petri dish

the dryer was broken in the laundry room and no offer was made to refund my money

i thought it was the laundry room

bathroom wasn't that clean and laundry facility had a weird smell

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

breakfast could be a little nicer

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

only ate the fruit because i got down 15 minutes before breakfast was ending

very snall pool

breakfast selection could have been a little better but it was decent.

the room was nice and my child loved the pool

when i examined the room it was also clean and provided a full kitchen

i've been to many hotels with breakfast, but i felt this one was subpar

the room right next to the ice maker and the pool area was out of order.

facility - kitchen well stocked with utensils and dishes- better than most suites

the room has stains on the bed, the continental breakfast had only 3 different selections

i don t think they have laundry

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

no gym or laundry

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

room was clean & neat, towels were soft, laundry did an excellent job.

breakfast until 10. pool until 10. check out is noon!

pool was on l under maintenance. kids were pretty upset about that.

breakfast ok

kids were disappointed

were lots of kids and could hear them running and jumping in the room above us

tired moving to use laundry

was nothing in the room as far as the kitchen goes

love the full fridge and kitchen area

breakfast is granola bar and oat meal, sorry this was a disgrace

the room was spacious and convenient, especially with the full kitchen.

staff was always helpful, and they have laundry on-site that's open 24/7 and doesn't cost an arm and a leg

they had a working laundry room

rihanna $3 was nothing that i did like maybe the fact they have a laundry room i guess

charged a pet fee for a trained service animal even after explaining it was illegal by federal law

safe this is the place, it seams quiet no one hanging around but the cops all hours parked in parking lot

loved that the laundry room process didn t cost an arm and a leg

breakfast was yummy!

pool was great

one of the best breakfast options that i ve experienced

staff was friendly and professional. breakfast was good. room was good.

the vending machine prices were high they had laundry rooms but one machine was

rooms were nice and clean location was great breakfast was superb and every time i called the front desk they

it is pet friendly, and the staff was amazing. we're staying there next trip. thanks so much

there was a diesel truck parked in the parking lot with a running engine all night long just next to my window

great staff, great location with ample parking, room was largw