the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

location for our needs; nice complimentary breakfast; good wifi and internet connections; outdoor pool was clean

i love the breakfast they served

the wifi didn't allow connection

the whole place had a fresh smell and sufficient safe parking

# a little bit far from city center # no lots of things at breakfast

the distance from parking to the room

man who checked us in was very accommodating to us in regards to our early check in

breakfast selections other than breakfast menu the stay was execellent

plenty of parking spaces

laundry room didn t have washing detergent or fabric softener because the machine was broken and

laundry a bit more expensive than we have encountered before and only one washer and one dryer

no internet wifi wasn't able to do any work

are firm (personal preference i suppose) parking lot sucks for larger vehicles but it is located on/in a large

breakfast was not great

we didn t like anything about this place other than it was 15 minutes from the casino

was drug deals going down in the parking lot

weren t willing to work with me on switching the days, i booked the room online in the parking lot

location was perfect for the montgomery and wetumpka casinos with about a 14 mile drive to either one

fact that this facility had pet accommodations, l appreciated my dog did not sleep in my car

not the atmosphere we wanted for the kids

people above us had their kids jumping and running in their room and we could hear it from the time they checked

none. everything was great. parking was full but it s okay

room were very spacious and clean my wife and kids thought i had done a great job choosing springhill

friendly staff, extremely clean facility, plenty of space in the queen suite and good breakfast

door coming in on the back side by the laundry mat could use some attention

were very accommodating in allowing us to park our camper since it was very cold and hotel not very full

the breakfast is awesome

had breakfast or reduce room rate when there is none.

a little difficult to get into parking and not too much parking space but ok.

very clean and good breakfast options

it is six months old. breakfast was good! good stay!

rooms were clean and breakfast was good

very clean breakfast was awesome the bed was comfortable

staff was nice. breakfast was great!!

the pool was great. the hotel was updated and very clean.

continental breakfast by the pool every morning, and a swim when possible enhanced my vacation

proximity to places to eat, fill up the tank. relaxing to sit by the pool. dog friendly

easy access to highway. no carpet in pet rooms. easy to get to room with pups

the keycard would stop working once we returned in the side door near the pool exit.

not enough parking

pool

it is quiet and clean. breakfast was

staff good. location ok good parking

the only negative was finding a parking spot

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

they don t carry laundry supplies

they said they had wifi but it only worked a times for a few

the parking lot is a challenge, but it worked out well.

good location, nice breakfast bar , cheap laundry facilities.

breakfast is usually better. sausage was burnt, pool needed to be cleaned a little better.

the pool was not kept up and dirty and could not use

breakfast was pretty much atypical.

didn't get a chance to eat breakfast

quiet area; staff were responsive; laundry facilities worked fine

laundry didn't work well, we had to beg for enough towels for 4 people

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

-the non smoking room smelled like smoke and sour laundry

because of a poor precious experience we called a different location listed as pet friendly before booking and

location of my room 113 was located beside the laundry room so it was noisy

laundry facility was close to our room

the guest laundry was out of service and breakfast was not good.

at 3 am someone decided to do laundry so that pretty much was it for my sleep

laundry facilities are handy and the breakfast is good

provide a large room (2 queen beds), friendly employees, good swimming pool , good and easy access, close to

there was no breakfast provided. the kitchen was closed :(. no drinking water in the room.

lit parking lot, very friendly and helpful young lady at desk

the pool was great for the kids and the location was close to many restaurants.

pet friendly was one of the best attributes for us

the laundry facility was very convenient and clean

pet fee was ridiculous and was not stated on booking

$125 non-refunable pet fee....not listed on any site

second morning breakfast was only so so

we had a smill kitchen that was perfect

hotel was so beautiful, and our room overlooked the golf course

was friendly, property is beautiful near a golf course and other main stores

nice restaurant and lounge overlooking the golf course

wifi was great

rooms overlook the golf course

hotel has a laundry room.

clean rooms but no discount offered. pool nice and comfy. plenty of towels too at pool site.

location is great and is convenient to golf course and all restaurants, the staff was friendly and pleasant

bed and pillows were very comfortable. the free breakfast was superior to other nearby hotels.

convenient to many restaurants and the breakfast was awesome

used the coin operated laundry

room was a suite with a full kitchen but absolutely no utensils or plates or cooking equipment

the burgers we ordered from the bar one evening (too tired to go out again) were wonderful

me for a $50 pet fee after the fact

restaurant and room service and bar would have been open it would have been exceptional

great to have guest laundry but there was no more soap for sale in the lobby

i picked the hotel because it said it had a laundry room

the breakfast was horrible

the room size, the breakfast, the idea of the historical building renovation.

breakfast could have been much better

the pool, the spa and the staff were all excellent

when we checked in i asked about room service versus breakfast in the hotel restaurant( restaurant was included

i personally loved the bar by the pool

got three rooms with my kids and grand kids to go to jurassic quest

great location! the pool was clean and a welcome reprieve after a long day of touring the area.

the staff the location it's so clean and we'll kept breakfast it wasn't far in getting to attractions places

the small gym was nice enough and had a peloton bike so i could do my workout

the room was fine, did not eat breakfast

breakfast was good, especially the coffee

continental breakfast is very good

no bags for dirty laundry

love embassy suite facilities. used the laundry and enjoyed happy hour.

the rooms indoor pool the breakfast the christmas decorations the photo booth

the kids loved the indoor pool

the hilton members free drinks happy hour and kids free snacks and drinks is a must enjoy

the kitchen stuff did work and the beds were clean

went to go to room couldn't even get to room for people just standing and staring at us and our parking spot

they were all in the bed and kitchen

got kitchenette but no utensils had to pay 10 to take trash to dumpster

i like the fact of having security present after hours in the parking lot

no breakfast or pool as advertised

close to casino

close to restaurants. and we eere glad no smoking area.

no free breakfast as advertised

great location great breakfast

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

only 1 washer and dryer for all the guests (unless you pay for laundry service)

don't like a $25 pet fee but mine was waived d/t i have one cat that you never know is there thank you to the

when traveling with a pet, it's the best

breakfast was only coffee and honey buns, could use juice or fruit

great location. clean comfortable room. well-lighted parking lot.

desk clerk attempted to add pet fees to the price i was quoted

the meth heads hanging out in the parking lot and around my car.

room had no working phone, old tv & no free wifi as advertised

wifi signal for tv was very spotty.

the parking lot was a mess

love it very clean quiet and pet friendly

free parking but the parking lot had big pot poles

on-site laundry like i think was advertised (due to some explosion of the wires some time ago that shut

laundry closed too early

no laundry facility on the property, the vending machines didn t work

no coin machine in laundry room

asked where laundry was located, told it is only opened between 10 to 4

they didn t change the sheets after the last people that stayed there, since they didn t have laundry

additionally, the hotel-desk-clerks are proud to give different answers on whether or not the laundry facilities

they didn t change the sheets after the last people that stayed there, since they didn t have laundry

laundry facilities were available.

house keeper having sex with alot of the customers and they also have casino games hidden in the laundry room

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

very clean. ample parking. easy to find.

gym equipment was

the breakfast was not good for this type of hotel!

breakfast was great. beds very comfy

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

very clean and ample parking.

parking

parking lot was dark and there were creepy people outside smoking

really needed to do laundry, but only 1 washer machine and 1 dryer worked

not to mention the big bag of laundry in hallway as well

no inside pool

went down to get breakfast and the food was remarkable

pool not taken care of enough. had green tint.

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

everything including the laundry room

breakfast was good parking lot was clean

the pool was out of order/closed in june and over 90 degrees.

everything worked properly and the breakfast wasn't bad, enough to get your day started

hot breakfast! ??

nice, comfortable room. hot breakfast.

pet friendly

were not aware that the breakfast, pool and gym were closed due to the pandemic

staff were helpful and concerned. thank you for being pet friendly!!!

fully equipped and on site laundry facilities clean and tidy

the laundry room was never cleaned

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

kitchen and laundry.

free parking and laundry room

they let us store our bikes in the laundry overnight instead of our room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

the best breakfast selectionsand good food

mona in breakfast room a true asset

no laundry!

there was a lot of activity in the parking lot of the hotel

liked the fact it was close to everything but i did not feel safe people in the parking lot talking loud

the parking lot

the wifi kept disconnecting

enjoyed the pool, staff was extremely friendly

helpful staff, check in easy, wish it had breakfast,

did not eat breakfast

bed bugs everywhere. mold in the room. smelly. drug injections in the parking lots!!!!

was no breakfast unprofessional staff

right infront of the room the laundry staff was going in and out of that morning

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

breakfast was nice

handy parking on site

the hotel is very pet friendly

i don't think they provide laundry detergent for their facilities.

manager is very accommodating, caring,and helpful everything you need is at the hotel from,laundry, full stove

the laundry area, lobby & guest rooms were exceptionally clean

the laundry facilities and vending machines were right across from my room

she only said i was working back in the laundry room and that she could not find my reservation

the location and the facility. the laundry facility for guests is a plus.

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

there is an outdoor pool, and indoor exercise room

the location and breakfast was great.

we let the kids swim while we waited

perfect little hotel close to the casino

pet friendly was a real plus since we always travel with our small dog

wifi, easy access from highway, lighted parking, personable desk clerk, coffee pot in room and in lobby, breakfast

breakfast was good and filling

very clean and well lite parking lot

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

gym

needed extra towel in our room due to going to the gym

when i opened mine there was a damn cockroach in the box with the muffin, bar and apple

pool and location

loved it was pet friendly and the laundry is free

room was spacious and the accommodations were excellent and the laundry room on site is super convenient when

the location, parking was abundant, staff was friendly and laundry on site was extremely helpful

free laundry

beds are comfortable and the complimentary laundry and gym facilities are great.

no plastic bags for dirty laundry

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

while in the parking lot pulled up a rate from hi that was 7/night cheaper

updating: clock didn't work tv small and not smart tv shower was small and didn't appear clean pool was

the breakfast

huge room! free laundry!

need more parking spaces for people who travel with utility trailers

the pool area had an outdoor kitchen bbq overlooking the golf course

friendly and professional staff, the size and layout of the room, and the breakfast were all amazing

breakfast was great and set up at the front desk

our room was clean, the laundry room was impressively clean for a laundry room

amazing and i had access to a stove & local stores the breakfast is also free and they have a laundry facility

outdated, broken furniture, elevator dirty, pushy employees, raggedy luggage carts, laundry room not 24hrs,

laundry. shopping area

pipes were really loud all night, i don t know if they were from other showers or from the laundry

hotel had laundry, which was a huge bonus

it s a little challenging to get in & out of the parking lot.

parking lot is very well lit

i'd like to see a variety of hot breakfast items and more luggage carts in the hotel.

the treadmills and television in the gym didn't work.

large room, great bed and great facilities, including a coin operated laundry

great location next to a huge shopping centre. laundry facilities were really good.

the laundry didn t offer a credit card service

didn't like the closet in the kitchen area

went into the parking lot and booked a room through booking

or available windows and card reader covered laundry machine grinding and personnel just wrote it down instead

guest laundry facilities available

they could not assist with getting change to be able to do some emergency laundry

no soap in laundry room or market staff not friendly pool was ice cold

don t like that there wasn t a place to get change for the laundry services, the hallway had an odor leading

was a bag with a nutrigrain par, fruit, juice box, and water which my kids ate theirs and mine because it was

breakfast was a snack fir school kids and they stole $100 deposit and never returned it

the kitchen was dark when i left at almost 10am

plenty of parking spaces, had no trouble finding parking

breakfast was a snack fir school kids and they stole $100 deposit and never returned it

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

is pet friendly, but they wanted $20 a dog per night

love the breakfast, and wifi quality specially

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

wifi is password protected and i was not told the password

location, pool, restaurant

the pool, the gym, and how clean it was

pool

95 breakfast wallpaper peeling off the walls excessive chlorine in pool five small hand towels in pool area pool

well maintained and clean property. the bar restaurant was great.

space was cramped in area where breakfast was provided. little noise from room beside us late.

a comment: your order hadn t arrived for the meat for breakfast those are things that sometimes cannot be

the parking was in the dark, this was not safe.

the room was ok. the parking was in the dark...not safe.

quietness breakfast was very good the staff awesome we just was disappointed about the pool we couldn't swim

the management was improving the location with new flooring, an air purifier near the laundry room

great breakfast...

pool was absolutely filthy

parking was accommodating and felt safer than the last place we stayed

big room, comfortable bed, free parking

in parking lot by multiple meth heads foe $20

wifi worked well

coffee machine out of order pool out of order

it had cable and wifi

that the pool was close and has been it was hot