wifi signal for tv was very spotty.

love it very clean quiet and pet friendly

free parking but the parking lot had big pot poles

the parking lot was a mess

house keeper having sex with alot of the customers and they also have casino games hidden in the laundry room

they didn t change the sheets after the last people that stayed there, since they didn t have laundry

no working ac units in two rooms so had to be moved rooms three times, no pool, no working guest laundry,6 out

they didn t change the sheets after the last people that stayed there, since they didn t have laundry

the fact that we didn t get mugged whilst doing our laundry. this was a welcome relief!!

one feature we especially appreciated was the guest laundry, which was incredibly valuable during our road trip

one staff member was rude a lot, laundry facility was down so had to go hotel next door to mine to do laundry

disappointed with selection in bar and food service staff. food was expensive.

the parking and location.

a room with king and fold out couch for kids to sleep on and they gave us a king room that only sleeps 2 and a

was inexpensive, however you get what you pay for as service by the staff was very poor, the kitchen cabinets

the kitchen stuff did work and the beds were clean

got kitchenette but no utensils had to pay 10 to take trash to dumpster

that it was clean n had a kitchen and good ac

i hate the wifi is trash the t.v has no guide

not to mention the big bag of laundry in hallway as well

really needed to do laundry, but only 1 washer machine and 1 dryer worked

loved the separate bedroom and kitchen access

went down to get breakfast and the food was remarkable

pet friendly, nothing against pets, but i ended up on the an elevator with a huge dog, i'm 6

right infront of the room the laundry staff was going in and out of that morning

i went to do laundry and asked where it was located and they didn t tell me the dryers didn t work so i

ran out to the parking lot as we were leaving with my sons phone charger in her hand

parking was adequate

breakfast

the location and the facility. the laundry facility for guests is a plus.

tammy also was rude when i came downstairs to the lobby to let them know we didn't have any dirty laundry disposal

family gathering areas , gym , pool , full breakfast

the area was quiet and peaceful, breakfast was good. staff was very nice.

breakfast for the kids

was broken into during the night and the security camera did not cover the back area of the parking lot

parking was horrible and carpet needs cleaning

very accommodating for pets yet did not smell or feel like a pet hotel

get wifi to work on my computer, which was not a problem anywhere else we stayed

breakfast was not good at all

pipes were really loud all night, i don t know if they were from other showers or from the laundry

friendly staff, onsite laundry, comfy bed, clean

laundry. shopping area

amazing and i had access to a stove & local stores the breakfast is also free and they have a laundry facility

our room was clean, the laundry room was impressively clean for a laundry room

the laundry facilities and vending machines were right across from my room

the laundry area, lobby & guest rooms were exceptionally clean

manager is very accommodating, caring,and helpful everything you need is at the hotel from,laundry, full stove

she only said i was working back in the laundry room and that she could not find my reservation

i don't think they provide laundry detergent for their facilities.

they let us store our bikes in the laundry overnight instead of our room

they give room by laundry room and baggage room that was very noisy and the staff start make laud noise and

free parking and laundry room

the room was clean, i didn't get a chance to visit the pool, but the gym was nice

breakfast was amazing, beds were comfy and rooms were awesome. the staff was exceptional.

of town, gym equipment was lacking and some of the equipment did not work - room was not cleaned, laundry room

everything including the laundry room

during the night had trouble with tv and wifi not working, tried call service desk , phone out

didn't eat breakfast- had to hit the road

com told me i could check in early without consulting the hotel, they accommodated my early check in

enjoyed the pool, staff was extremely friendly

was no breakfast unprofessional staff

the front doors were open, the office was open, the kitchen was open

helpful staff, check in easy, wish it had breakfast,

did not eat breakfast

and courteous staff, from check-in, to kick-back to housekeeping if you asked for tissue, laundry bags,etc,

only 1 washer and dryer for all the guests (unless you pay for laundry service)

the laundry rooms were adequate but have no ventilation and how the pricing works is totally confusing

i wish there were closer parking but other than that it was good

the tvs and free wifi was easy to use and microwave helped to heat my leftovers

no laundry!

the wifi kept disconnecting

place to stay for a night and the place has alot of outside light, but there were people in the parking lot

there was a lot of activity in the parking lot of the hotel

cars in the parking lot would pull side by side to each other, and the front passenger from one car would

desk clerk attempted to add pet fees to the price i was quoted

room had no working phone, old tv & no free wifi as advertised

bad wifi service

more selection for breakfast

the neighborhood was not good, creepy looking people were hanging out around the parking lot

they have a very clean laundry room and, we were in winter, but if you go in summer, there s a swimming pool

kitchen and laundry.

liked the outside grill, great pool;we used the laundry facility on premises staff was just lovely, accommodating

the laundry room was never cleaned

fully equipped and on site laundry facilities clean and tidy

requested for non smoking and smell was unbearable

few snacks and breakfast consisted of the heat and serve sausage biscuits, and prepackaged little muffins

no breakfast or pool as advertised

no free breakfast as advertised

close to casino

amazon like security cameras in the halls, laundry was poorly folded, air conditioners need attention bad

the breakfast was way better than the comfort suites in baton rouge

parking was good.

wifi needs to be improved!

several breakfast choices

on-site laundry like i think was advertised (due to some explosion of the wires some time ago that shut

the laundry facilities weren't available for some reason, so we had to use the laundromat across the

no coin machine in laundry room

no laundry facility on the property, the vending machines didn t work

laundry closed too early

used the coin operated laundry

wifi

customer service, clean, comfortable, good room service, modern, over all a great experience

the fitness center was dingy & there were no towels in there

was not aware i would be charged $50 pet fee before i booked the room

was no working wifi service the whole 4 days we were here

the staff the location it's so clean and we'll kept breakfast it wasn't far in getting to attractions places

housekeeper didn't do room service and when i told them to they said they where going to do it but never did

was able to give me an early check in due to i had an event on that day before 3pm

breakfast was as is the custom with hampton inns wonderful

i picked the hotel because it said it had a laundry room

great to have guest laundry but there was no more soap for sale in the lobby

breakfast was very good

breakfast was great and the valet was very

booked online as the hotel looked so neat to experience with kids

it is also close to wetumpka where i go to the casino

accomadated me with an early check in w/out a high charge

awesome water pressure in shower. beds were comfortable. no extra fee for pet.

fact that this facility had pet accommodations, l appreciated my dog did not sleep in my car

when i get back from the casino it's usually 3am

is so much to like about staying at the renaissance montgomery hotel & spa at the convention center

we had a blast and they loved the rooftop pool

restaurant was good, bar was nice and well staffed

went swimming early in the morning. no towels to be found in pool area or gym.

deck was being renovated and it is a bit of a walk from the main hotel to the parking garage and gym

no bags for dirty laundry

love embassy suite facilities. used the laundry and enjoyed happy hour.

location, pet friendly, happy hour, free breakfast buffet

no room service ...due to covid restrictions

way the pull out couch bed didn’t have enough linen for the kids and wasn’t that comfortable

husband wouldn't let the kids get in the pool due to the color of the water(

claimed to provide breakfast but there is not really a breakfast and no kitchen

also the neighborhood was a little sketchy looking but we had no problems as the parking lot was well lit and

gym very grubby, pool closed, bed not overly comfy

i don't stay in hotels a lot but my grandkids do

the breakfast could offer more fresh selections. the bed was very comfortable.

the distance from parking to the room

a double bed non smoking

the smoking room and the fact the room was big enough to accommodate our family of 5.

didn t like the smoking privileges because my aunt has breathing issues

is pet friendly, but they wanted $20 a dog per night

in was then sitting in the lobby watching tv jumped up & yelled that we owe him another $25 for a pet fee

i got woke up again being accused of having a dog there and i dont even own a pet

are drug dealings going on day and night staff try to get in your room without you knowing the wifi is terrible

love the breakfast, and wifi quality specially

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

the bar was opened, excellent bartender

breakfast consisted only of apple, granola bar and muffin

food at the bar the first night was exceptional

nice and clean hotel with pool, workout room, business center, laundry room, outdoor seating, nice lobby, very

great location next to a huge shopping centre. laundry facilities were really good.

the laundry didn t offer a credit card service

large room, great bed and great facilities, including a coin operated laundry

the room was clean, the king bed was comfortable, great pillows, and the mini kitchen was really convenient

didn't like the closet in the kitchen area

huge room! free laundry!

the resort style pool area always make any trip feel like vacation and i love being in eastchase with easy

kitchen, vinyl floors, cleanliness, breakfast

the pool was amazing, the breakfast was great, the room was clean and comfortable and they had shuffle board

the pool area had an outdoor kitchen bbq overlooking the golf course

room was spacious and the accommodations were excellent and the laundry room on site is super convenient when

the set up for the room was like a condo and accommodations for laundry were awesome

laundry facility needs new washers

and comfy beds, free laundry, pet friendly

beds are comfortable and the complimentary laundry and gym facilities are great.

pet friendly staff friendly & professional

friendly staff, clean, comfortable room, convenient, well-lit parking.

room, breakfast limited and not out at 6, people like to get on road early, gym not open until 7 so didn't get

the wifi was not good.

location, pet-friendly with a reasonable fee ($15 per pet, max 2 pets), clean room, good variety of food

no plastic bags for dirty laundry

a pillow, i went to the front desk and the girl in charge, very kind by the way, told me that the laundry was

pool was

pool hours.

pool area smelled of drugs

don t like that there wasn t a place to get change for the laundry services, the hallway had an odor leading

happy to be able to do our laundry there as we had been accumulating such in our travels

spacious rooms, laundry facility and good coffee!

no change for laundry use.

they could not assist with getting change to be able to do some emergency laundry

hotel had laundry, which was a huge bonus

limited parking when it got crowded.

parking wasn't the best coming in late at night

enjoyed the convenience of breakfast being on site and access to nearby gas stations and other restaurants

the hotel smell awesome comfortable bed/microwave/refrigerator key entry after certain hour mini gym quiet

the pool is freezing in july. that's so frustrated, for kids.

it was super clean, breakfast was great, quiet, and the staff were awesome!

the rooms were nice and clean, breakfast was good, friendly staff.

friendly staff, excellent breakfast, clean room, large shower,clean indoor pool

very clean nice staff good breakfast

pool & hot tub were closed for inspection so my children were disappointed

location, pool.

the breakfast was not impressive compared to the high standards of everything else.

nice breakfast

the pool was dirty.

it had an indoor pool and a bar and grill located inside the

the pool, the gym, and how clean it was

she did not read what was aloud and not aloud ,only she mention was about the bar and pool times

well maintained and clean property. the bar restaurant was great.

pool and room, ac fan slow ran all night never achieved desired temp.

blankets burned by cigarettes on a non smoking room ,really bad smell on the carpet and towels breakfast is a

extend breakfast until 10:00 am

my room was also non-smoking but the smell of marijuana constantly infiltrating my space was frustrating

breakfast was amazing, i made my own waffles

space was cramped in area where breakfast was provided. little noise from room beside us late.

had to move all luggage into car as we heard there were breakins in the parking lot at night

it had cable and wifi

they are pet friendly

ample parking close to interstate

it is pet friendly so my dog stayed for free was even more great

the management was improving the location with new flooring, an air purifier near the laundry room

breakfast was good. jacuzzi was really lovely. they have an indoor/ outdoor pool and a hot tub.

good choices for breakfast

no in-room safe and wifi, while free, is low bandwidth and has to be re-logged into every time you want to use

decent breakfast, nice rooms, very friendly and accommodating front desk staff

laundry room didn t have washing detergent or fabric softener because the machine was broken and

laundry a bit more expensive than we have encountered before and only one washer and one dryer

drapes allow the light from the parking to shun into the room

also out sign out in open areas to get pool towels before going to the pool sign is only out by the pool not

no internet wifi wasn't able to do any work

the food was not good nor presented in a appealing manor. kids and others touching everything

pool small but the children loved it

pool was nice, but super small

free breakfast

not the atmosphere we wanted for the kids

door coming in on the back side by the laundry mat could use some attention

we didn't have breakfast & the location was good

breakfast was ok but could have had more options

excellent breakfast in the morning and very pleasant personnel

clean, comfortable, staff were all friendly, good breakfast!

good location, nice breakfast bar , cheap laundry facilities.

the breakfast was great with many selections and excellent coffee

no handicap parking. the parking spaces were to tight.

look nice , needs more parking

didn't get a chance to eat breakfast

there were a laundry list of reasons i would never consider staying here next year but nothing but location to

knocking very loudly and when we told him we were getting dressed he demanded that we bring the laundry down

they don t carry laundry supplies

t drain, bathroom door swollen and would not close properly, king bed broken in the middle and no wifi as

be able to relax in peace and quiet without hearing loud obnoxious people roaming the hallways or kids running

the bed the pool the patio off the room, the staff, the cleanliness it was an awesome

the swimming pool was clean and easily accessible

for wifi

was friendly, property is beautiful near a golf course and other main stores

location to rtj golf courses

hotel has a laundry room.

clean, great location for golf.

the breakfast and pool

convenient to many restaurants and the breakfast was awesome

hotel was very clean-all areas from the room, to the pool to the common breakfast area

the laundry facility was very convenient and clean

we had a smill kitchen that was perfect

but plenty of choices nearby and with the kitchenette in the

kitchenette and bathroom floor were filthy

the room space and that it had a kitchen area.

pet friendly was one of the best attributes for us

great place to stop with a pet

free breakfast/coffee and a better gym

pet friendly yet clean

we were looking for coffee on our way out but the coffee bar was closed

at 3 am someone decided to do laundry so that pretty much was it for my sleep

laundry facilities are handy and the breakfast is good

laundry facility was close to our room

the guest laundry was out of service and breakfast was not good.

location of my room 113 was located beside the laundry room so it was noisy

very clean breakfast was awesome the bed was comfortable

breakfast was great. staff were very friendly and helpful

location, well lit parking lot.

the wifi did not work while i was there

happy hour and breakfast.

it was pet friendly so there are dogs running everywhere.

the continental breakfast was very adequate

the keycard would stop working once we returned in the side door near the pool exit.

parking isn t great

the gym had everything i need

laundry didn't work well, we had to beg for enough towels for 4 people

the room smelled very stale and mildewed, kind of like if you left your laundry in the washer too long

-the non smoking room smelled like smoke and sour laundry

quiet area; staff were responsive; laundry facilities worked fine

the breakfast bar didn't offer bagels and the eggs/sausage/biscuits were cold

the staff is phenomenal, from the front desk, laundry, room attendance and especially the breakfast preparer

courteous & helpful staff, good location for our needs; nice complimentary breakfast; good wifi and internet

location to the casino . it was pet friendly and clean.

room values. parking

i love the breakfast they served

no back parking entrance

well done! staff did a great job with the breakfast. very appealing room setting for it.

parking was tight.

nice place for the money, plus it's pet friendly

it is quiet and clean. breakfast was