we enjoyed the pool area. and the guy who was in the laundry room was very nice and helpful

the room was clean and we were able to use the laundry at the hotel, which was accommodating.

more laundry machines,

a high level of homelessness and upon checking into our first room, there was someone s dirty laundry on the

second time requested room was overlooked so i gathered up towels and trash walked it to laundry where a clerk

there s a swimming pool, laundry room and a nice lobby

size room, clean, comfortable bed, good wifi

pool was nice and clean

close to restaurants, shopping, gas and pet store

was very friendly, pool, gym and spa were excellent

this morning there was trash all over the place in the laundry room

junkies everywhere and needles/ works in the laundry room

the laundry machine was out of order

laundry facilities were broken

yelling and slamming doors in the hallway all night in the morning their breakfast consisted of laundry cart

we didn't wind up using the gym, pool, or laundry facilities, so i can't comment on those amenities, but i like

ice maker and guest laundry available

we had been on the road for 7 days and had to do laundry

laundry room was one moldy washer and one dryer for $3 each

every thing ok american breakfast laundry

they were remodeling, there was laundry facilities advertised but they didn't have any.

we used the laundry and the breakfast was fine

laundry wasn t working

terrible ingress and egress. no guest laundry as advertised. front desk not open till 2pm.

of the receptionist was excellent, and we received help with a number of issues such as doing laundry and guidance

decided to do some laundry

laundry requires coins

was no room service for breakfast i don't have time to sit down and eat or take something with me when i'm

on-site cafe and bar was great and the wait staff very accommodating

big clean room--- free wifi

the nice lady who assisted us at the registration desk when we arrived was very helpful, the laundry facilities

laundry room had messy

i heard security was doing laundry

clean, close to the airport, the hotel provided a shuttle. breakfast was nice.

spa closed come on and stop using covid as an excuse to keep it closed shameful

the property had a small fitness center, laundry, and an indoor pool

the rooms were wonderfully supplied and designed- they had everything we needed including guest laundry

of the laundry machines were out of order

honestly, we did not realize they had laundry services

laundry facilities on site

laundry facilities need some updating

laundry and gym are dated

working laundry facility

inquired about laundry and she put us on the same floor so we could do laundry

laundry was 'broken'

i didn't see a laundry facility, which would have been welcome.

shuttle was also a plus

kids loved the pool and the big room fit our family of 5 perfect!

the pool was a little cold

it was busy, kids running everywhere touching all the food, staff busy because of numbers of people

saw a single housekeeping staff person who was not moving quickly to clean; there were carts and laundry bags

was very disappointed that the hotel is not offering the airport shuttle

maybe could have done a tad better job of snow plowing the parking areas.

our one night visit met all out expectations. two visits to the pool made my kids very happy!!!

the hotel provided free shuttle service to the airport

like one page map to know where certain things were like vending machines, ice, i heard there was laundry and

hotel has anemnitities like swimming pool, conference room, laundry room and free breakfast

it's close to the airport. there was a decent laundry facility on 2nd floor

hot tub is hot! bed is comfortable. a/c kept the room cool. laundry on site was a plus.

friendly,great prices,laundry facilities,extended my checkout time

i also liked having a laundry room to do my clothes before traveling home

hotel was clean and comfortable with amenities such as a fridge microwave and laundry

great place to recharge and do laundry after camping at acadia national park!

the beds comfortable, breakfast was set up with indoor and outdoor dining, and we appreciated the laundry

although we didn t use them, there were a gym and guest laundry

breakfast was simple but good

pool was open, which was nice for the kids

awkward bathroom tub-shower. difficult parking, with long walk to main lobby.

hot items on breakfast buffet were cold

pet fee

there was an ice machine and coin laundry

really appreciate the self service laundry, making things easy for longer trips

location, airport shuttle, walking distance to mall, food choices

everything. great breakfast!

most of the staff was friendly, one woman refilling the breakfast stand was rude

we checked in, changed room and had to ask for towels, and was told we would have to wait until laundry was done

breakfast was great, staff was very accommodating and pleasant!

nice breakfast with friendly staff. clean rooms with frig and microwave. good wifi connection.

we did not use any amenities, so no judgment on gym or pool, etc

the property always keeps the parking lot cleared of snow

shuttle service; bistro with hours to accommodate late arrivals (after 7) and good food & service;

great breakfast, the crew were super nice!

the location is great! the employee working at the coffee bar in the morning was super nice!

friendly staff, tons of amenities, beautiful room, convenient shuttle to airport (pwm), overall a great place

friendly staff, comfortable bed, good location, pretty lobby, good parking

having laundry on site and a small kitchen were very convenient

decent restaurant in the same parking lot

parking was available & decently lit

safe . secure . free round trip shuttle service from airport. clean . excellent staff.

breakfast was great, good variety. clean hotel with friendly staff.

i went there with 2 kids was hoping to go swimming thats why i booked 2 rooms

parking gets tough on friday night (wedding party in residence!)

bathroom was too small. difficult to turn off the highway when entering the parking lot.

gym can be improved

despite covid, they still had great options for breakfast and lots of fresh coffee and tea

room was across from what i assume is a laundry or linen closet area, and the door kept slamming

itself was ok but hallways had overflowing carts of dirty laundry

room service was very expensive.

love my visit. especially loved the bar on the 15th floor the panoramic views.

clean attractive hotel. 15 minute walk to downtown. great gym.

the location and classy decor great gym

strange in an otherwise luxury hotel and frankly a little cheap (~$600 per night) tiny gym

also, their lobby bar is quaint and nice to hang out in

for me to be surrounded by -- added even more to our one night in portland before moving on to bar harbor

enjoyed the gym and had a lovely dinner at union.

only one laundry machine and dryer

i wished there was a hot tub by pool and more laundry facilities

laundry facilities were super helpful and the location is great for exploring portland

don't ask them to fold your laundry

i have to pick something it would be that the hotel s only laundry machine was out of order

and they even have gym and on site laundry

guest laundry facility can use some improvements, 1 dryer was out of service.

laundry facilities

the rooms were a good size and the free laundry was awesome

more washers and dryers in laundry room.

nice clan big pool

having a kitchen and lots of space in my room

but i wished the pool or jacuzzi were open, and i wished the breakfast had more to offer- but due to understaffing

that cooked breakfast was exceptionally nice and made a great breakfast that was perfect for the kids and mom

the staff that cooked breakfast was exceptionally nice and made a great breakfast that was perfect for the kids

also, no communication regarding in house laundry/dry cleaning

spacious room, very comfortable, quiet

room service was prompt and courteous

easy, comfortable, pet-friendly and close to excellent food and shopping

i specifically booked the spa suite for the spa tub, and it did not work appropriately

no laundry service, no room cleaning,...should be also in covid times possible to do.

was cost efficient, they are 15 mins away from pwm and they offer shuttle service 24hrs

only pet peeve was the shower

neither scale in the gym worked

the free breakfast and coffee/tea bar were a huge bonus

meant we stayed in the rooms in the basement, this also meant many elevator rides with the dirty laundry and

the staff were helpful, from the free airport shuttle ride to small requests about luggage and amenities

the gym does not open

the room was lovely, the spa a welcome surprise

the gym and hot tub amenities are gorgeous

i wish the gym had light weights (1, 2 and 3 pound) as i like to do light weight routines

this hotel is within walking distance of many bars and restaurants

slightly small and lackluster gym but good enough to get a decent workout

the gym was also

i greatly appreciated the fact it was pet-friendly.

great location. guest laundry was great. lift was quick.

we really enjoyed the on-site laundry on the second floor

laundry room was really nice, on the same floor we were staying on

pretty load. i think we stayed next to the laundry room

very good rooms, very nice hotel decor, central location. great laundry room

we liked that it had a laundry room and clean exercise room

the hotel also has nice laundry facilities and exercise room

room, laundry facilities on each floor, starbucks coffee in restaurant/bar, very clean and friendly and

the location and staff , housekeeping was great and the bar staff. i will be back.

location if you wanna do the waterfront bar scene

sorting and folding laundry in lobby

nice free shuttle service, inexpensive self-service laundry on site.

the laundry facility was great

great breakfast, friendly staff and love that it s pet friendly!

wifi is slow. breakfast has limited options

asked for more and a blanket they said the laundry was

the rooms are nice and there is laundry service (for a fee) and fitness room (free)

laundry service can improve (i.e. accept multiple payment options)

they have laundry machines on the second floor

was gorgeous, had a mini conscience store, cafe, laundry, exercise room and probably more i didn t see

the front desk was a bit unprofessional with one lady folding personal laundry in view of guests

breakfast a little limited.

maybe not enough parking????

they also sent cooking supplies for kitchen up on request

what you look form an hotel. simple. kitchenette for easy cooking. comfy bed. quiet

you can access the common area and bar from big glass doors from the street

shuttle to downtown shopping is a lovely idea

walking distance of top restaurants, super clean room, felt very new, safe during covid, quiet, pet friendly,

shuttle service before 3pm

free wifi came w $5

valet parking, laundry facilities (we were on the road for a week), friendly staff, huge room with great harbour

laundry facility available

pet friendly, amazing location in the heart of the waterfront district

the breakfast in the morning were amazing

the bar was great

they also didn't have a laundry room

laundry at hotel only downside

no laundry on site.

wish they had self laundry facilities.

/doors were loud, we could hear everything, ( slamming doors from laundry area , other people coming in and out

refrigerator and microwave in room. onsite laundry facilities. great value and location.

spend too much money on laundry

were two dryers in the laundry but one stayed broken for the four days i was there

used the laundry did get overcharged on washer

reception team, laundry was handy just a pity no washing powder on sale

clean guest laundry room

had a guest laundry, pool, gym and parking

only issue i had was once you left the parking lot you could only go right on the main road so if you needed to

the wifi works well.

the hotel also had a pool and a gym for our use

room service one night

also, nice surprise - they had ev charging

we did a spa day and it was incredible

breakfast was superb

dinner and breakfast were wonderful

location, suite was nice, laundry on site. coffee in lobby

needed a place with guest laundry and the dormir fit the bill perfectly

the breakfast was pretty solid

lots of assortment for breakfast

love to see this property expand its pool area

laundry service. vending machines and coffee machine heater inside the room

the ice machine and laundry were both broken, but you can go to the bistro to get ice

pool and laundry area- out dated but convenient

the laundry facilities were not functioning

staff should not be allowed to smoke in the parking areas (most were in their cars or back by the laundry area

wish we had known the large studio came with fully stocked kitchen

clean kitchen and bathroom

and kitchenette were perfect, the kitchen seemed brand new and all the staff were very nice

it was a mile from the pier so it wasn't busy on the beach which is great with little kids

and the kids all love the pool

also, liked to be able to do a little laundry before continuing on from our east coast trip from hotel

the hotel has a laundry facility for guests and plenty of space for lounging around the pool and a couple of

there are laundry facilities

even have free laundry and a shower area for after you check out

the canteen downstairs had laundry facilities, ice, books, a shower and it was so convenient

you are allowed one car complimentary parking

parking is a little tight but given the space they have for parking they make the most out of it

had a kitchenette unit, it was very small but had almost had everything you d need the only things that

wifi is a little slow and there are no beach towels provided.

parking is a challenge

i like having a laundry mat on site, but there is one available maybe three motels down the stretch

the owner took the time to help us with parking

i had any complaints, it would only be that parking was a tad tight, but it was certainly do-able

pool (2nd pool and hot tub at adjacent sister hotel) , decent kitchen and dining table, friendly and responsive

king spa suite exceeded our expectations we will be back

close to beach, pool area covered so great for kids to get out of afternoon sun!

one of my kids have special requirements do to health/mental anxiety

not enough parking and had to pay extra to park.

not only do they have an indoor pool but also a yard with playground and sandbox

great location directly on the beach, spacious room, easy parking and great staff

it was also nice to just be able to throw bags with laundry and towels outside and have them switch them for

the only problem we had was the dryer for our suite was broken and we had our 4 kids with us so laundry built

the wifi was not the best but who goes to the beach for wifi

bathroom could be a little updated, more shelving needed in bathroom and kitchenette area

heated indoor pool was really nice too

laundry facilities are top-notch and not ridiculously expensive

parking was tight. assigned spots would be great.

large room fully equipped with kitchen and patio. waterfront property with beautiful views.

clean room, full kitchen

wifi doesn t work well in 102 but no biggie.

the free wifi you provide is very weak. please fix this!

good wifi

was updated, had a kitchenette and was clean, staff very friendly and offered free wifi

have been nice to have wifi

trying to do laundry among those that literally bring laundry baskets full of laundry and then

the hotel is clean and breakfast was great

hot breakfast was great

if the pool was open until midnight

the breakfast ladies and the morning cleaning guy were friendly every morning as well