enjoyable breakfast in restaurant with fresh blueberry preserves

room service menu could be more expansive

breakfast provided in the bar was generic and so-so

strange in an otherwise luxury hotel and frankly a little cheap (~$600 per night) tiny gym

the restaurant and bar was amazing

pretty load. i think we stayed next to the laundry room

and the guest laundry is definitely a plus

we really enjoyed the on-site laundry on the second floor

great location. guest laundry was great. lift was quick.

very good rooms, very nice hotel decor, central location. great laundry room

meant we stayed in the rooms in the basement, this also meant many elevator rides with the dirty laundry and

location was perfect for walking around the city and the room service was excellent

com for $189, we ended up paying over $400, as the pet fee was $75, there was only valet parking for $25, although

hotel says it is pet friendly but they hit you with a $75

room and bathroom pretty small. poor wifi. expensive to park.

laundry facility available

valet parking, laundry facilities (we were on the road for a week), friendly staff, huge room with great harbour

the breakfast options were great. the hotel staff was friendly and helpful.

clean, convenient, small lap pool, quiet in winter.

the hotel is located right across from the wharf and my kids loved to watch the boats/ferry come in

sorting and folding laundry in lobby

nice free shuttle service, inexpensive self-service laundry on site.

the laundry facility was great

we stopped in the bar after visiting friends, and the bartender was very nice

big room, loved the kitchen, nice bathroom, spacious, staff

walking distance with great view of train pulling into station which kids loved

accommodations (shuttle, and text valet) were super nice to have especially in a city like portland

walking distance of top restaurants, super clean room, felt very new, safe during covid, quiet, pet friendly,

hotel in pet friendly and we had next door guests with 2 dogs -non stop barking

com and the hotel and then pet charges when we don t even own a pet in this world

no laundry service, no room cleaning,...should be also in covid times possible to do.

a little bit dated and poor gym.

the gym was very small

got exceptional service from the shuttle drivers to the front desk staff to housekeeping along with bartenders

outage so had no wifi, hot breakfast, coffee, tv, ac

also, no communication regarding in house laundry/dry cleaning

pet owners who bring their dogs should not leave them alone

i specifically booked the spa suite for the spa tub, and it did not work appropriately

it is so centrally located the decor is nice the fireplace and fire pits are cozy

had construction going on to build a new gym but the noise didn't start until 930am so there was time to sleep

pet friendly, rooftop restaurant with great views.

am giving only 4 stars because the wifi wasn t free unless you were a member and because of the expensive

thought the staff was very friendly and helpful from the valet to the bartenders

comfortable, clean, silent, wifi location is great too

the gym was small and was typically crowded, otherwise a good clean space to workout

we liked that it had a laundry room and clean exercise room

room, laundry facilities on each floor, starbucks coffee in restaurant/bar, very clean and friendly and

the hotel also has nice laundry facilities and exercise room

a clean attractive and comfortable hotel in a great location. the gym was also very nice.

a breakfast in the hotel is the only thing i would wish during my next stay

don't ask them to fold your laundry

i have to pick something it would be that the hotel s only laundry machine was out of order

i wished there was a hot tub by pool and more laundry facilities

used coin self-laundry which was clean &

the laundry machines were just what we needed

itself was ok but hallways had overflowing carts of dirty laundry

room was across from what i assume is a laundry or linen closet area, and the door kept slamming

room service was very attentive and staff were friendly

$50 a day pet fee.

no free wifi in rooms and breakfast is not included.

sheets had a stain on them, didn t come out in laundry, property should check that, i slept with a t shirt

they have laundry machines on the second floor

was gorgeous, had a mini conscience store, cafe, laundry, exercise room and probably more i didn t see

the rooms are nice and there is laundry service (for a fee) and fitness room (free)

laundry service can improve (i.e. accept multiple payment options)

the beds comfortable, breakfast was set up with indoor and outdoor dining, and we appreciated the laundry

we were about halfway through our trip and needed to do laundry at this stop, but i had not come prepared with

clean hotel. guest laundry on site.

great place to recharge and do laundry after camping at acadia national park!

i also liked having a laundry room to do my clothes before traveling home

friendly,great prices,laundry facilities,extended my checkout time

it's close to the airport. there was a decent laundry facility on 2nd floor

like one page map to know where certain things were like vending machines, ice, i heard there was laundry and

hot tub is hot! bed is comfortable. a/c kept the room cool. laundry on site was a plus.

hotel has anemnitities like swimming pool, conference room, laundry room and free breakfast

i heard security was doing laundry

laundry room had messy

the nice lady who assisted us at the registration desk when we arrived was very helpful, the laundry facilities

kids loved the pool, and the housekeeping staff was awesome

everyday additions of the bottle of fresh water, very good wifi connection

decided to do some laundry

laundry requires coins

working, hvac control not working, request for car key for week's parking (not provided), noisy kids running up

location, pet area, staff were very helpful and kind.

and the shuttle was convenient

terrible ingress and egress. no guest laundry as advertised. front desk not open till 2pm.

the guest laundry has a commercial washer and dryer; which is totally awesome!

laundry facilities on site

2nd day laundry was down and they fixed it right away

laundry wasn t working

wish they had self laundry facilities.

laundry at hotel only downside

they also didn't have a laundry room

/doors were loud, we could hear everything, ( slamming doors from laundry area , other people coming in and out

no laundry on site.

ice maker and guest laundry available

we had been on the road for 7 days and had to do laundry

we didn't wind up using the gym, pool, or laundry facilities, so i can't comment on those amenities, but i like

every thing ok american breakfast laundry

very large room. drawers and cupboards so could unpack. convenient laundry room easy parking

this morning there was trash all over the place in the laundry room

the laundry machine was out of order

laundry soap, or quarters for laundry which they said they would provide

laundry facilities were broken

yelling and slamming doors in the hallway all night in the morning their breakfast consisted of laundry cart

us with smiles and conversation everyday(6) couldn't have been more helpful ud83dude00 in house laundry was

refrigerator and microwave in room. onsite laundry facilities. great value and location.

used the laundry did get overcharged on washer

were two dryers in the laundry but one stayed broken for the four days i was there

spend too much money on laundry

there s a swimming pool, laundry room and a nice lobby

had wanted a room with a fireplace but apparently it was not clear that what we had booked on booking

it s a beautiful place with huge well equipped gym and spa.

wifi was unsecured

there are also sauna and gym

the room was clean and we were able to use the laundry at the hotel, which was accommodating.

second time requested room was overlooked so i gathered up towels and trash walked it to laundry where a clerk

the laundry room didn't work

we enjoyed the pool area. and the guy who was in the laundry room was very nice and helpful

the way to the room you pass the housekeeping area which soiled out into the hall with carts and laundry it gave

honestly, we did not realize they had laundry services

of the laundry machines were out of order

the property had a small fitness center, laundry, and an indoor pool

clean place, modern, staff is helpful and prompt, amenities like the laundry and workout room are great, beds

laundry facilities on site

laundry and gym are dated

enough to get a room cloae to the elevator and the soda machine and ice maker and laundry on the 2nd floor

laundry facilities need some updating

laundry was 'broken'

working laundry facility

i didn't see a laundry facility, which would have been welcome.

could have stayed longer and that we didn't fly out so early that we couldn't enjoy a leisurely breakfast

staff was nice, shuttle from airport helpful and large room

the parents who let their kids (both stays) run the halls knocking on doors/ play in the

room size. location. breakfast

hotel clean , pet friendly very cleaned

hot items on breakfast buffet were cold

rude guests at the pool!

as with too many hotels now, the level of room service is terrible.

no continental breakfast

we checked in, changed room and had to ask for towels, and was told we would have to wait until laundry was done

it was soooo comfy and breakfast was great

very dirty & very large pet fee added to bill without notice

maine mall on the left as you enter the free parking area

we did not use any amenities, so no judgment on gym or pool, etc

saw a single housekeeping staff person who was not moving quickly to clean; there were carts and laundry bags

great lobby bar and restaurant

the pool heater wasn t working.

maybe could have done a tad better job of snow plowing the parking areas.

cleaning at weekends, pool was down for one day, kids were extremely disappointed, when it was not down it was

there was an ice machine and coin laundry

really appreciate the self service laundry, making things easy for longer trips

most of the staff was friendly, one woman refilling the breakfast stand was rude

the location, reasonable, pet friendly, clean, great service, dog park.

parking was hard to get.

the breakfast was great, the furniture was very comfortable, the lobby was classy

the rooms were clean & the staff were helpful. the pool was a a treat for the children.

the bar closed at 10 on a saturday, which is ridiculous. the pool is super amall!

the location is great! the employee working at the coffee bar in the morning was super nice!

was bummed the pool and jacuzzi area still hasn't opened

having laundry on site and a small kitchen were very convenient

did not think the pet fee was welllisted, and excessive 75

the staff was very response to our airport shuttle requests and pleasant to work with

the hot tub in the pool

they didnt have the evening drinks and food or the morning breakfast buffet, but i know it's because of the

our room was very clean, plenty of towels, spacious room, good breakfast

highway access, convenient to area shops and restaurants, comfy bed and great complimentary breakfast

the room was immaculate, and the breakfast was quite good

easy accesss to rooms, easy parking

walkway and handicapped parking was not shoveled good

had free laundry facilities which was a big plus after a week on the road

had close captions there's a free laundry

the rooms were a good size and the free laundry was awesome

laundry is available on the property

free laundry, who can beat that

the breakfast was very good and especially so sunday morning when there were individual

room, room was hot despite attempting to lower the temperature, breakfast selection was awful, no gym or pool

best multigrain bread for breakfast ever: the rest of the food was well displayed and very tasty

not a lot of options for breakfast but it was free so..

around the toilet looked moldy and the kitchen needed to be wiped down

the front desk was a bit unprofessional with one lady folding personal laundry in view of guests

the breakfast bar was horrible

wifi didn't work

location is ok. ample parking.

in-law for handicap amenities for a room for 3 the beds were too small and 2 of the rooms had pet odors, and

the staff was absolutely amazing! the spa staff just as nice

room service one night

the accomodations are luxurious, and pet friendly

breakfast was equally delicious, plentiful & wonderful

spa amenities for couples, add a jacuzzi, & room service cleaning was not always prompt to clean

had a guest laundry, pool, gym and parking

clean guest laundry room

the breakfast was good

indoor pool was great and there is also a fitness room

the gym and pool weren t open and our tv didn t work

pool and laundry area- out dated but convenient

i also loved that they had laundry facilities

having a laundry facility on site was nice but laundry room was not real clean and a detergent dispenser was

staff should not be allowed to smoke in the parking areas (most were in their cars or back by the laundry area

laundry service. vending machines and coffee machine heater inside the room

didnt like parking across the street

we stay here every year. its right on the beach! and the indoor pool is a plus. ud83dude42

the beach wasn't crowded at all and the pool was right across the street

the pool was great and had restrooms located next to the pool which is ideal

were friendly, the indoor pool was great as it rained during our entire stay

is amazing staff are helpful facility has laundry, grill & all day coffee counter rooms had fridge , toaster ,

the on site laundry and beach chairs and boogie boards

even have free laundry and a shower area for after you check out

bbq's available as well as a very clean laundry room

laundry facilities were sufficient, $2 a load to wash and $3 a load to dry, can purchase soaps

i liked the location on the beach directly and it had a kitchenette

loved the location and the full kitchen was so handy

only reason it didn t meet expectation was pool was closed

everything the room the balcony the pool

wifi is a little slow and there are no beach towels provided.

i like having a laundry mat on site, but there is one available maybe three motels down the stretch

i had any complaints, it would only be that parking was a tad tight, but it was certainly do-able

tight parking.

parking is tight but it was manageable!

wifi

the heated pool was cold, and the atrium windows and doors should have been closed

we loved the hot tub, but the pool was cold, so we decided it wasn't for us, and it was chilly so the windows

the kids loved the pool and play area. over all nice place.

pool, playground with a sand box, grills outdoors to use, right on the beach from the parking lot, plenty of

the convenient location to the pier and palace playland, clean indoor pool and hot tub and perfect location to

the only problem we had was the dryer for our suite was broken and we had our 4 kids with us so laundry built

it was also nice to just be able to throw bags with laundry and towels outside and have them switch them for

wifi did not work

we went off season so we needed an indoor pool and the water in the pool was perfect

hottest pool in town

laundry facilities are top-notch and not ridiculously expensive

has an on-site outdoors restaurant that serves breakfast, lunch & dinner with a bar and music & live entertainment

wifi wasn t strong in our room near the end by the beach

loved the location close to everything and on the beach the bar / pool & hot tub outdoor seating / bbq grills

rollercoaster was right outside kitchen window but i couldn t hear it in the room

the free wifi you provide is very weak. please fix this!

good wifi

was updated, had a kitchenette and was clean, staff very friendly and offered free wifi

have been nice to have wifi

car parking was good. parked right outside the room.

close to the beach. the pool & hot tub was amazing.

we like to be near the beach and we want a clean room.we want a pool too.

very small living space with small couch, kitchenette, and two beds in room

full kitchen was nice, ac worked so well

we ended up having to seek out our own towels for the laundry service

facilities that are good if you're coming with a large group: right by the beach, grills on site, laundry

the laundry room was great to have and super affordable

was quite noisy but there was a soccer tournament in town so lots of excited kids

heated pools and with a special time slot in the evenings for adults, which, even though kids enjoying a pool