breakfast was equally delicious, plentiful & wonderful

we did a spa day and it was incredible

the staff was absolutely amazing! the spa staff just as nice

spa amenities for couples, add a jacuzzi, & room service cleaning was not always prompt to clean

ocean, the adirondack chairs for lounging on the beautiful grounds - the food was delicious, and room service

was gorgeous, had a mini conscience store, cafe, laundry, exercise room and probably more i didn t see

the rooms are nice and there is laundry service (for a fee) and fitness room (free)

they have laundry machines on the second floor

sheets had a stain on them, didn t come out in laundry, property should check that, i slept with a t shirt

laundry service can improve (i.e. accept multiple payment options)

we liked that it had a laundry room and clean exercise room

the hotel also has nice laundry facilities and exercise room

room, laundry facilities on each floor, starbucks coffee in restaurant/bar, very clean and friendly and

we didn't have breakfast

the shuttle was a huge help and made our entire night perfect

were two dryers in the laundry but one stayed broken for the four days i was there

reception team, laundry was handy just a pity no washing powder on sale

used the laundry did get overcharged on washer

refrigerator and microwave in room. onsite laundry facilities. great value and location.

us with smiles and conversation everyday(6) couldn't have been more helpful ud83dude00 in house laundry was

no laundry service.

wish they had self laundry facilities.

/doors were loud, we could hear everything, ( slamming doors from laundry area , other people coming in and out

they also didn't have a laundry room

no laundry on site.

comfortable, clean, silent, wifi location is great too

i wish the gym had light weights (1, 2 and 3 pound) as i like to do light weight routines

did not offer room service

pet friendly, rooftop restaurant with great views.

value for money, no room service - paid nearly $1000 for 2 nights and we had to make our bed, and with one

used coin self-laundry which was clean &

i have to pick something it would be that the hotel s only laundry machine was out of order

laundry facilities were super helpful and the location is great for exploring portland

don't ask them to fold your laundry

only one laundry machine and dryer

also, no communication regarding in house laundry/dry cleaning

the location is great and i loved the kitchen station on each floor. it was so convenient.

favorite memory: refreshments in front it the lobby fireplace in saturday night, including ice cream (brought

wifi was unusable

spa tub

no laundry service, no room cleaning,...should be also in covid times possible to do.

derek and pua, other was the shuttle driver from

we really appreciated the shuttle to and from airport

outage so had no wifi, hot breakfast, coffee, tv, ac

perfect location for shopping and bar crawling in the old port

laundry facility available

valet parking, laundry facilities (we were on the road for a week), friendly staff, huge room with great harbour

it had decent gym equipment. the pool and hot-tub was great. location is spectacular.

room could be updated. room service should be available when needed. seemed very short staffed.

was great, provided early check in, had cookies in lobby everyday, tea and coffee service in lobby, location,

meant we stayed in the rooms in the basement, this also meant many elevator rides with the dirty laundry and

*wonderful old building (once an armoury) and the historic ambience of dining, lounge and bar areas

our dog is older and very well-behaved, and isn t that the point of paying a pet deposit

pet friendly rooms are on the ground floor - the window is at street level so you have to close the

the wifi did not kick in

room was across from what i assume is a laundry or linen closet area, and the door kept slamming

itself was ok but hallways had overflowing carts of dirty laundry

the amenities were also fine, with more than adequate gym facilities

food from room service was awful

the room service trays were outside other rooms all night and the refrigerator froze my left overs

great location. guest laundry was great. lift was quick.

we really enjoyed the on-site laundry on the second floor

pretty load. i think we stayed next to the laundry room

guest laundry

and the guest laundry is definitely a plus

hotel in pet friendly and we had next door guests with 2 dogs -non stop barking

facilities, restaurant, staff, gym.

location, we traveled with a pet and there was a pet friendly area right across the street

i would have liked a few more amenities, in the room there was one bar of soap for the sink, none in the shower

of the bell hop kids was not helpful

the gym

bed, very friendly and helpful staff, unique decor, convenient to have a simple continental breakfast

would be helpful to provide wifi information in the room.

nice breakfast tasty and will over fill you

enjoyed the gym and had a lovely dinner at union.

the laundry facility was great

nice free shuttle service, inexpensive self-service laundry on site.

sorting and folding laundry in lobby

fully stocked kitchen with dishes and cookware, stove and dishwasher and fridge and freezer

st the front desk was super helpful and sccomodating, the shuttle service was great too

great staff. clean hotel. guest laundry. nice pool.

having a guest laundry was really convenient as well

great place to recharge and do laundry after camping at acadia national park!

used the self service laundry room and dryer which was quick and easy,and only cost a couple of dollars

clean hotel. guest laundry on site.

hot tub is hot! bed is comfortable. a/c kept the room cool. laundry on site was a plus.

friendly,great prices,laundry facilities,extended my checkout time

hotel has anemnitities like swimming pool, conference room, laundry room and free breakfast

it's close to the airport. there was a decent laundry facility on 2nd floor

like one page map to know where certain things were like vending machines, ice, i heard there was laundry and

laundry room had messy

the nice lady who assisted us at the registration desk when we arrived was very helpful, the laundry facilities

i heard security was doing laundry

wifi had to be reset each time i left. breakfast was only fair.

class place, very nice and clean room, hot buffet breakfast including made to order omelettes

laundry requires coins

decided to do some laundry

the pool was a nice temperature

the gym and the pool/hot tub are really nice

the box breakfast, the coffee bar, the pool, the terrace, the very friendly and helpful staff

we checked in, changed room and had to ask for towels, and was told we would have to wait until laundry was done

door by our room (113) did not work which made it less convenient for parking and coming/going

the property always keeps the parking lot cleared of snow

the room and pool

s hard to get enough staff, but the common areas need more attention ( litter all over the back parking lot)

had a guest laundry, pool, gym and parking

clean guest laundry room

location was great, the breakfast was good, the accommodation very comfortable

friendly and accommodating staff, nice rooms and fantastic breakfast.

size was great,clean,comfy beds, free wifi and breajfast was amazing,hot scrambled eggs,sausage,and waffles,was

there was an ice machine and coin laundry

really appreciate the self service laundry, making things easy for longer trips

we stayed the night before an early departure and the night of a late arrival and used the hotel shuttle to

new european style. modern, cool, great brkfst gym

pet friendly - so many nice touches for pet owners (placing you on lower floor, dog park, extra

had to call for towels twice, a bath mat, and coffee and cream. room service very poor.

there was not a breakfast included.

breakfast was simple but good

the hotel bar was closed due to covid.

to access wifi were not clear on the little slip of paper included with room card, television volume was not

of the laundry machines were out of order

laundry facilities on site

the property had a small fitness center, laundry, and an indoor pool

honestly, we did not realize they had laundry services

clean place, modern, staff is helpful and prompt, amenities like the laundry and workout room are great, beds

shuttle service; bistro with hours to accommodate late arrivals (after 7) and good food & service;

pool was a little small and looked dirty, but that may have just been the floor of it being funny

more parking and a lot of the spaces are soooo narrow, you could not get out (both sides)

tvs in the bar made watching football fun.

great breakfast, the crew were super nice!

having laundry on site and a small kitchen were very convenient

two great restaurants (kid friendly) border the hotel parking lot

breakfast was great, good variety. clean hotel with friendly staff.

the staff was very response to our airport shuttle requests and pleasant to work with

the free breakfast was yummy

laundry was 'broken'

working laundry facility

laundry facilities need some updating

laundry and gym are dated

enough to get a room cloae to the elevator and the soda machine and ice maker and laundry on the 2nd floor

i didn't see a laundry facility, which would have been welcome.

the parents who let their kids (both stays) run the halls knocking on doors/ play in the

the kids couldn t stay longer in the pool because of the chlorine.

the pool was open until 11pm, which caused kids being loud in the halls at 10/10:30.

kids loved the pool and the big room fit our family of 5 perfect!

little difficult to get out of the parking lot at times, but not a big deal if you allow an extra couple minutes

great room. very helpful and friendly staff. nice breakfast :-)

the room was very comfortable. the breakfast was fantastic.

had all the basics of a basic hotel. comfy bed, good a/c and heat, clean. access to mini gym.

brown bag breakfast is ludicrous

saw a single housekeeping staff person who was not moving quickly to clean; there were carts and laundry bags

prices of the breakfast was awful $45 for 1 adult and 2 kids not good

brought a pet so i was placed on the first floor in a pet room

no room service or housekeeping because of covid

pet fee was more than half of what i paid for the room

the front desk was a bit unprofessional with one lady folding personal laundry in view of guests

they also sent cooking supplies for kitchen up on request

has a kitchen, large fridge, stove top & you can ask for silverware - pots, it also has a more relaxed

since there is a kitchen everyone could just do their own breakfast and there s plenty restaurants within

to find the handle between the door & the wall & then the door when open was between you & the kitchen area

had close captions there's a free laundry

laundry facilities

and they even have gym and on site laundry

laundry is available on the property

more washers and dryers in laundry room.

the room. it had everything. kitchen, stove, it was perfect!

pool was chilly, could have been warmer

loved having a pool

some reason there weren't any coffe/tea mugs in the kitchen

breakfast was good location was great

they were remodeling, there was laundry facilities advertised but they didn't have any.

the guest laundry has a commercial washer and dryer; which is totally awesome!

2nd day laundry was down and they fixed it right away

terrible ingress and egress. no guest laundry as advertised. front desk not open till 2pm.

laundry facilities on site

very large room. drawers and cupboards so could unpack. convenient laundry room easy parking

every thing ok american breakfast laundry

we had been on the road for 7 days and had to do laundry

we didn't wind up using the gym, pool, or laundry facilities, so i can't comment on those amenities, but i like

laundry room was one moldy washer and one dryer for $3 each

junkies everywhere and needles/ works in the laundry room

the laundry machine was out of order

laundry facilities were broken

yelling and slamming doors in the hallway all night in the morning their breakfast consisted of laundry cart

laundry soap, or quarters for laundry which they said they would provide

there s a swimming pool, laundry room and a nice lobby

facilities - outside seating area, pool, gym/sauna, continental breakfast, good wifi

pet friendly for sure with extra consideration for our dog and placing us in a room near an outside

at the tranquil setting with a manicured lawn surrounding a cute little pool area

king size bed & fireplace & pool. close to stores & restaurants for choice of ding.

staff should not be allowed to smoke in the parking areas (most were in their cars or back by the laundry area

laundry service. vending machines and coffee machine heater inside the room

the ice machine and laundry were both broken, but you can go to the bistro to get ice

the laundry facilities were not functioning

i also loved that they had laundry facilities

second time requested room was overlooked so i gathered up towels and trash walked it to laundry where a clerk

a high level of homelessness and upon checking into our first room, there was someone s dirty laundry on the

the way to the room you pass the housekeeping area which soiled out into the hall with carts and laundry it gave

i was impressed by the amount of amenities-pool, workout, laundry and restaurants

more laundry machines,

didnt like parking across the street

we stay here every year. its right on the beach! and the indoor pool is a plus. ud83dude42

the beach wasn't crowded at all and the pool was right across the street

the pool was great and had restrooms located next to the pool which is ideal

were friendly, the indoor pool was great as it rained during our entire stay

is amazing staff are helpful facility has laundry, grill & all day coffee counter rooms had fridge , toaster ,

the on site laundry and beach chairs and boogie boards

even have free laundry and a shower area for after you check out

bbq's available as well as a very clean laundry room

laundry facilities were sufficient, $2 a load to wash and $3 a load to dry, can purchase soaps

i liked the location on the beach directly and it had a kitchenette

loved the location and the full kitchen was so handy

only reason it didn t meet expectation was pool was closed

everything the room the balcony the pool

wifi is a little slow and there are no beach towels provided.

i like having a laundry mat on site, but there is one available maybe three motels down the stretch

i had any complaints, it would only be that parking was a tad tight, but it was certainly do-able

tight parking.

parking is tight but it was manageable!

wifi

the heated pool was cold, and the atrium windows and doors should have been closed

we loved the hot tub, but the pool was cold, so we decided it wasn't for us, and it was chilly so the windows

the kids loved the pool and play area. over all nice place.

pool, playground with a sand box, grills outdoors to use, right on the beach from the parking lot, plenty of

the convenient location to the pier and palace playland, clean indoor pool and hot tub and perfect location to

the only problem we had was the dryer for our suite was broken and we had our 4 kids with us so laundry built

it was also nice to just be able to throw bags with laundry and towels outside and have them switch them for

wifi did not work

we went off season so we needed an indoor pool and the water in the pool was perfect

hottest pool in town

laundry facilities are top-notch and not ridiculously expensive

has an on-site outdoors restaurant that serves breakfast, lunch & dinner with a bar and music & live entertainment

wifi wasn t strong in our room near the end by the beach

loved the location close to everything and on the beach the bar / pool & hot tub outdoor seating / bbq grills

rollercoaster was right outside kitchen window but i couldn t hear it in the room

parking was tricky

had two) were large and comfortable and clean and had everything we needed, even including basic kitchen facilities

i asked for just a single king bed room and i ended up getting a trashy old king bedroom with a kitchenette into

parking close to room

right next to the beach we were able to walk through a parking lot and be on the sand

the laundry room was great to have and super affordable

we ended up having to seek out our own towels for the laundry service

facilities that are good if you're coming with a large group: right by the beach, grills on site, laundry

great location , pools were fun for the kids

parking situation - needs a little work. weekend was bad but during the week was no problem.

the free wifi you provide is very weak. please fix this!

good wifi

was updated, had a kitchenette and was clean, staff very friendly and offered free wifi

have been nice to have wifi