pool area was wonderful

room service didn't record my room number correctly and i waited over an hour for my sons dinner

wifi did not work

bit fancy for kids and offered a

bigger kitchen area with bigger fridge breakfast should be included

there are no signs that the laundry room is in a huge building

clean , modern, kitchen was great.to have as well as laundry .

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

great communication from the laundry room management

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i

the laundry facility is an added bonus

it was very clean., lots of parking

dinner and drinks at das bar in the hotel was excellent

we enjoyed the pool

the bar menu

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

our fireplace did not work which we were looking forward to

breakfast was good. our accomendations were great. staff was very friendly snd hepful.

of parking, easy to get food delivered to

moving in with weary muscles and being able to soak in the jacuzzi tub with a fire on in the fireplace was a

laundry! good breakfast

no laundry in the suite and break was not to standard

i liked laundry facilities available at

the laundry was a little expensive since another hotel we have stayed at on the same street recently

room was above the laundry room and washing machines were loud

the laundry facilities were excellent new machines that worked well

also leaking water from seems to be laundry area notice bricks and wall starting to decay

swimming pool looked attractive; good gym set-up; laundry room well-equipped

the guest laundry (coin laundromat) is particularly helpful

been cleaned no towels had to return twice to front desk to get proper towels, no garbage bags or laundry bags

maybe they were in the middle of doing laundry

location,laundry facilities on site

free laundry on site was wonderful

great location. clean. good facilities. pool, gym laundry room.

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer

laundry bag in the room, no shower cap or small amenities, the curtains were dirty, it was very

my kids loved the place

or room service that offers more than delivering milk or cream for your coffee

no gym facility.

love the cocktail bar too

pool heater was not working so we couldn't go for a swim, otherwise everything was very nice

wifi wasn t working at all which was a disaster for my kids and my mom

the room service is excellent and the staff is fast and respects our privacy

no changing rooms or private area's to change by pools, and no showers at poolside (hygiene)

pool & spa were great

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was

our only complaint was we could hear someone doing their laundry quite late at night.

not sound proof enough, too close to laundry room

convenient location, friendly staff, simple but good breakfast laundry facilities are available

liked the good breakfast and my plane to kitchener=waterloo was unavailable from abbotsford bc

i had a hiccup with the laundry but it was resolved by front staff quickly

only 1 working elevator sometimes waited 20 minutes for it to come only to find it full of dirty laundry

friendly staff fast check in and the pool

birds flew into the pool windows that killed the birds

excellent breakfast menu and a super staff member who looked after us.

had laundry facilities on site

front desk staff was friendly and helpful. laundry facilities were good.

once we got our keys we went to our room on the 4th floor, there were bags of garbage and laundry all down the

location is good and availability of laundry

i ordered room service 3x but had to pick up from reception

none of the stuff mention that we have guest laundry facilities

guest laundry was used by us as we were here longer

there was a half hour wait for the laundry

laundry machines didn't work properly

fridge. access to laundry if needed.

we were able to wash some of our dirty laundry at a reasonable price

great with the kids, knowledgeable, kind and fun- a real pleasure and an asset to four points

the way how to log into free wifi.

room was very clean. liked that the hotel offered free wifi.

no one did anything about the kids until i called

the pool was way too cold for myself and my 2.5 yr old.

with kids, we would have preferred a breakfast option

i would not have stayed here if i knew they didn't have the kitchen open

the gym was really clean and up to date. breakfast at the restaurant was delicious.

staff friendly breakfast and available dinner, bar pool and gym location

had laundry facilities

bathroom in the room and the dirty guest laundry

bathroom really small, and only one dryer in guest laundry

i was a little disappointed that i didn't pool because the water was too cold.

great facilities nice and clean, breakfast was excellent

it was very clean as were laundry facilities

the room is very noisy, sounds like laundry machines are running next door.

clean laundry room

dirty drawers, floors were dirty, laundry bags looked like they were previously used.

i spoke to the kids and told them to stop

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and

had laundry coin operated

the laundry on site

at least wash the bed linens with laundry soap

an opportunity to do your laundry

breakfast provided is average. we have to pay for the laundry. laundry should have been free.

parking lot is in need of line painting and a clean up.

patio door security bar was not screwed into the wall and gave us pause

breakfast hours! i wish if it was extended for an hour longer.

free healthy breakfast

unfortunately no laundry

no guest laundry facilities

carpet outside of laundry room is always soaked

parking truck and trailer was tight

breakfast was excellent

wanted to do some laundry and they had no change at the front desk which was very irritating

was good, pool was fun with the kids, place was bright and clean, rooms were great

was screaming kids in the middle of night

we would have liked some dishes or cutlery in the kitchenette

great location and free parking!

there were hand sanitizers everywhere, garbage bins on each floor, information readily available, wifi worked

was dishes available to use with a full size fridge and a kitchen

beautiful suite with fireplace and lots of room

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

pool was closed.

it was not make up but moisturizer that is tinted and i explained that it washes off in the laundry

breakfast was good , nice clean dining area

car park was great and breakfast had nice verity, i would defend recommend and come again

the room is nice, loved the pool and hot tub

hot tub was nice & warm. pool was warm

upstairs, exchanging money for me, calling me a taxi, and even directing me to the nearest laundry facilities

excellent breakfast good location, close to my work

there was no parking

pillows & wifi

room service was excellent, with fresh towels provided daily

laundry wasn't available with the accommodation, it needed some arranges

nice staff ! was nice had gym laundry and breakfast!

all amenities (laundry, lockers) available

we stayed in room 132 which was on the first floor right by an exit and directly across from the laundry

location close to family, updated main lobby and dining, available gym and laundry

more garbage bags, laundry detergent and dishwasher tabs, because of our longer stay

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different

room with kitchen and laundry room

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

the laundry room was clean and functioned very well

wifi worked well for our kids devices

location is across the street from where i am working and parking is included in the rate, saving me $12 a day

clean room, good amenities, helpful staff, free parking

free parking available on site

nothing bad, i mean kids where running as screaming in hallways but other then that was good.

t tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down

there wasn t even a swimming pool, and the gym was closed

front desk staff and pet friendly

enjoyed the gym facilities

well renovated, comfy beds and has a laundry that we can use for 2

since we had been in toronto and kitchener hotels just prior to this stay, we could see that we paid more for

complimentary breakfast was excellent. loved waterslide. pool was quite warm.

good value for families, and youth sports teams it seems, with quite decent b fast (tho the kitchen could

i like that there were attendants at the pool and taking samples i like the hot breakfast in the morning i like

location, pet friendly, friendly staff, laundry facilities and breakfasts all make this a very good

ultra modern room. very clean, great staff and facilities. even free to use the laundry.

variety of quality specialty cable networks, free laundry services, pristine sweet smelling indoor and outdoor

plenty of amenities such as laundry, pool, convenience shop, breakfast and bonus snack evenings

the breakfast spread is good. love the laundry facility.

pool would have made the experience much more enjoyable

breakfast food selection was very good including decaf tea

the location of the hotel was very convenient and the lit up parking lot and hotel locked doors at night felt

breakfast was amazing!

a pool would ve been a bonus