one was quite i'll and the handicapped ramp was very helpful as was the parking lot and grassy area beside and

there was a very nice tv and a large bar fridge

the hotel has a bar that offers a room service and serves drinks until 11at night

the hotel has a bar that offers a room service and serves drinks until 11at night

the room was neat and there was wifi so you could connect to the internet

), laundry facilities were a bonus, restaurant, drugstore, gas station close by

flooded, needs secure entrance on side doors, kitchen was very over crowded people were shoving during breakfast

wifi worked great

breakfast was very good

good on-site parking and great location just off highway

i love that it had laundry and gym on the same floor and always coffee on.

the guest laundry is good

really appreciated the guest laundry

clean room, friendly staff plus you can do laundry

clean, comfortable and it had laundry facilities.

front desk could not provide change for laundry facility or vending.

no coins available at front desk for guest laundry

no change for the laundry room at front desk had to go out for

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

it is pet friendly

out they had laundry facilities on site, which was a nice bonus

it has laundry machines.

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

from occasional noise coming from the adjoining bar and restaurant, this was a fantastic place to stay

no laundry for guests

and gym everytime we asked something at the frontdesk we received an answer very quickly the restaurant

pet friendly, spacious rooms, and easy access to parking lot

great wifi connection. clean pool comfy bed friendly staff

location and shuttle service, huge room, and excellent bar staff

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the laundry facility was very good

and helpful) to room (spacious, clean and neat) to breakfast (suits all tastes and diverse) to parking lot to

we were surprised to find out there were both a pool and exercise facilities on site

the pool was a little small but other then that everything was great

and detergent if you want to use the laundry facility

the hot tub was comfortable and i was able to do laundry

there are laundry available for 2 cad each washer and dryer

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

laundry room that didn't charge too much money

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

clean comfortable room, equipped with a refrigerator, coffee maker, and microwave, good included breakfast,

was a short stay, didn't have chance to use gym or swiming pool

the pool could be more kid friendly

the pool is just ok. but we were happy to be able to use it.

had all facilities, breakfast good, coffee, tea all day, laundry good.

laundry machines were not all working, this was a major amenities to be counted on

several amenities available, such as a laundry room, gym, and pool

the common areas/pool/gym are understandably closed, while the laundry room is accessible

pool area was nice and clean, gym facilities were small but everything worked

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

it has a swimming pool and can do laundry. close to airport.

not only did they come in to clean they threw away the laundry soap i had brought with me

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

love the laundry facility

onsite laundry and grocery shopping for long stays

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

nice size laundry

i just do not like the idea of having a pet inside. my neighbor dog was a bit annoying.

we were over joyed to find a laundry as well

laundry facility for long term guests, value for money

and the ice machines and the laundry

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

no problem, but environmental save water, laundry

the air condition is great my husband like the self service laundry facilities

the laundry room could have more than one machine. good but basic breakfast

kept a laundry bag in the guest laundry room, somebody stole it

room was next to the laundry and other facilities which were extremely noisy all night long

we had to go elsewhere to do our laundry

the laundry room, the dryer was broken

i did like the bed. also the laundry don't need to buy detergent and bounce.

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

i had to take wet towels to the laundry and pick up fresh ones each day

kids friendly, and calm environment

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

access to guest laundry

had laundry facilities onsite

has everything for a family! pool, laundry, near by mall and restaurants

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

indoor, large spaces, secure) -the facility (great breakfast, warm pool, fitness room, guest laundry, lots of

there is a laundry space in the corridor, vending machines and ice maker

with hot items and waffle maker, 24 hour tea and coffee, warm pool with hot tub, laundry facilities, big rooms

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

friendly staff, cozy room, clean, laundry, gym, pool and breakfast

lovely clean rooms, great beds and bedding. laundry on site was a bonus

great staff. good continental breakfast. laundry on site. thanks

landry facility only 1 building , need to walk outside to do your laundry

that there was no laundry

outdoor pool, restaurant on site, free breakfast, view, trees, maintained green

this hotel also has good laundry facilities

the gym and laundry facilities

there is a laundry facility in the basement

laundry facilities helpful, on site parking reasonable

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

the flannel blanket didn t smell like fresh laundry.

clean well maintained laundry facility

there is a laundry which takes $1 coins

floor had a laundry room which was great

there are laundry facilities and a great restaurant on the main level

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

spa suite king bed

wish wifi was a bit faster.

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

fireplace is a nice touch

put a laundry bin at the end of a hall so that disgusting linens are taking up a hallway and making it

the staff were amazing and there s a laundry room!

check in i complained about the fact that i was not aloud to bring my luggage, including a laundry basket of my

the ice machine, laundry room and vending machines were close by

the bed was comfy. they had a mini gym & laundry.

our kids had to walk by a man in a a drug induced manic state deficating and urinating on the street

the only reason for the low facilities rating is due to covid restrictions around the gym (not open) and very

very attentive and accommodating staff. bar / lounge was nice setting.

room service not so easily accessed and recorded messages were in the french language only

gym is small and busy in the mornings, but good to have on site

kitchen and laundry ensuite was helpful

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

probably the only downside was the lack of laundry detergent

and oven etc) and washer/dryer (a relief after 2 weeks of no laundry) easy walk to parliament hill and nepean

our room had all the requirements for a suite hotel, cooking and even laundry in our room

no laundry mat for the guest to do it for longer stays.

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

location, breakfast, hotel bar and restaurant exceeded expectations

the staff from the start could not have been more helpful, allowing an early check in, helping us know where

we enjoyed the heated pool

gym is roomy, pool seems small (but good deck space) but for what it is mostly used for, our kids, it's a

we had a lovely time. enjoyed the pool and sauna

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

stores have moved into rideau centre, leaving many store fronts for lease and a hangout area for kids

laundry was a little expensive

the laundry service was very pricey

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

maybe a self service laundry facility on the premises might be nice.

fewer screaming kids in pool than other

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

they have a very nice pool and whirlpool

the room lacked basic comforts such as a proper snack bar, kettle, mugs or ceramic cups for hot drinks (only

thanks to concierge andrew campbell for really going above and beyond and making sure that the kids received

the staff was friendly and the onsite laundry was a nice surprise

i was able to get a late check out which was very helpful

kitchen closes at 10

cocotte, the hotel's bar & restaurant, is a little on the expensive side but the brunch was really good, and

i think the breakfast selection is great for “grown ups” but over priced for kids

room was next to laundry room, shouldn't be washing past 11:00pm

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

the self servided laundry was convenient and helpful

complimentary breakfast...

there were no open biffet for breakfast.

no access to rooftop bar with kids

the kids really liked the cool shower

the really delicious breakfast was a la carte selection

i thought the hotel had a pool, that would have been a great for the kids

gym isn t well equipped

finally, a laundry bag would be useful; we stayed for six days, so needed it

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

we had been promised that the arc hotel had free parking and would not charge for having a pet - both of these

mini bar fridge and safe

the gym could have pullup bar and piano at the lobby

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

the laundry facilities were also not clearly explained by the reception staff upon arrival

laundry room could also be very busy in the evening

the 24-hour self-service laundry was convenient (3 ca$ for the washing machine and 3 ca$ for the dryer, on

laundry facilities were available

no laundry bags in the room

the laundry service is horrible

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

service is great and the hotel has good facilities, with three restaurants, a gym and pool

the kids really enjoyed the beautiful art deco pool

they accomodated my early check in . robert an amazing man. thank you so much

the room service offering closed too early to be of

the gym is well laid out

from early check in to late check out - the staff were very cooperative and accommodated all our requests

pet friendly

comfy bed good cooking facilities , laundry facilities

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

we were able to do laundry and cook a meal

having washing machine and dryer were handy, and a functional kitchen

there is a gym and guest lounge on the premises and the front desk staff are very helpful

they had onsite coin laundry which was handy

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

wifi did not work for 3 days, the beds are extremely uncomfortable, the pillows too - they just

pool and gym

after leaving the marriott, we looked for another nearby pet-friendly hotel and ended up at the alt hotel,

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

location and it had laundry facilities

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

the pool was not heated

wish the pool was deeper

bonus reasonably priced laundry and lovely pool

kitchen and laundry facilities were very helpful

18th there was absolutely no detergent in the whole hotel for the laundry and i had to run around the downtown

there was everything we needed, including laundry facilities

the pool and laundry facilities were an added benefit for length of our stay

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

had to offer such as a fitness centre and incurred costs for parking and a drop in fee at a local gym

the room was a good size for us - 2 adults and 2 kids under 3. very friendly staff.

i asked at reception to solve this issue with heating system they didn t help me and now my kids are seek

great room service staff

close to the highway, pet friendly,

is a pet friendly motel

this motel has a great kitchen space for use by guests

there was a kitchen which you can use and free tea and coffee.

nice kitchen

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

cost of laundry too high 4 dollars each machine

excessive noise from the laundry room and the laundry pick up,other then that everything else

however i was told there is a laundry service available which is collected in the morning only

loved the well equipped kitchenette.

took our towels from room in morning never brought any back they said we would get towels when laundry was

they don't have laundry machines

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

location and free wifi

pool was out of service/renovations

hotel, perfect location, apartment style with a living room and full kitchen separated from the bedroom

it was the size of an apartment with a full kitchen, all newish appliances, furniture, and flooring

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

kitchen was stock with everything you need

we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

availability of ice (no extra fee) as well as laundry

laundry services, breakfast included, easy location for day trips in and around ottawa.

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

ibrations of machinery near rooms, don t if it was related to laundry activities)

room cleaning is only done after 5 days, its a little long considering we were 2 adults 3 kids

it would have been better to have a smart tv for the kids the computer chair was awful (was making so much

we choosed this hotel with the pool for kids and the water was so cold that it was impossible to used it

i like the size of the beds and the comfy pillows. the breakfast buffet was excellent!!

was great for my kids as it was all the same depth so she could swim easily

the breakfast was very good

staff was very helpful,, easy checkin . breakfast was enjoyable and very clean .

the parking is also included in the reservation

met our needs and the breakfast was very good

friendly staff and good breakfast option included. pet friendly is a big plus

can be considered to equip self laundry service.

cavil is food service at the pool is reeeeeally slow but they do warn you (kitchen is two floors away)

parking was a little tricky especially during the night when everyone goes to the casino.

parking lot

views , lots of activities to do, the restaurant and casino inside the hotel

laundry service is a plus. parking is always available.

love the swimming pool and the tranquility of the hotel

the swimming pool is quite small and not suitable for younger kids

restaurant had good breakfast

tv guide did not work could not have a guide on tv, wifi was an issue and the staff was rude about it

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

use of the spa at a reduced fare

kids running around, but it did not really bother me

very clean and lots to do children loved the indoor pool and gym

ample parking space and great wifi

no detergent available for laundry.

free parking is always a plus

gym didn't have many machines

pool and gym is closed ! why not information for the website?

some alone time away from the kids

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

guest laundry was not working either, that was a shame

absolutely loved how the gym overlooked the pool so my older kids could play and swim while i watched them and

we where late when we got there. no parking had to park across the road

we loved the room, the pool area and gym.

guest laundry is great but please have a coin machine.

the property is almost brand new and kinda upbeat and they have ev charging station.

a brand new property with very narrow parking spaces (pickup truck)

front desk when we arrived , i have to go around and around to find someone it's took 15' 2/ no room service ,

the main hotel was very warm. the gym was way to hot and was not comfortable to work out in.

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

non-carpeted floor meant that the desk chair slipped out from under you if you were not careful when you

good location. very clean. pet friendly for good price!

hotel was crowded and noisy with kids, breakfast was not able to be taken

maybe book a special room for hockey kids

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

also public laundry with indoor swimming pool

pool was warm and great for kids

satisfying breakfast and no charge parking helped increase the value

on the tv, pool, free wifi, breakfast was decent, very clean room, kitchen in room, crib was in our room

you can enter from the 24 hr gym or a hallway that also leads to laundry

laundry and drier were charging 2 dollars each

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

location was convenient, and overall, it was an excellent choice, especially for families with kids

isn't enough parking within the premises but there is some extra slots across the road

was closed for construction but breakfast was served in a meeting room and the hotel provided a list of very

we had a nice father's day breakfast with family

bar only open until 11pm we would get back from the curling we were watching and there was no where

the pool was great especially with little kids

the hotel also has a guest laundry room which is always a benefit to guests as needed

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running

not enough parking for all guests

wifi was excellent

privacy breakfast the view bathroom robes the fridge t.v. pool am short i was able to swim

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

pros: updated, spacious, and clean room

wifi had very poor signal in my room

was placed in a room on a pet floor

had the king size golf view balcony

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

laundry room machines only takes coins, no coin dispenser.

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

very clean and swimming pool, 100% smoke free inside..laundry is available

clean, had everything available ie laundry food drinks

bed i ve ever slept on, great smelling and clean bathroom, friendly staff and great hot tub/pool and breakfast

convenient location. fast elevators. easy parking. clean rooms.

beds were very good, as well as the gym and pool

parking was convenient