we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

laundry facilities were good

laundry facilities on site

ibrations of machinery near rooms, don t if it was related to laundry activities)

availability of ice (no extra fee) as well as laundry

and front desk kind of young who doesn t even know where our room area is for us to find close parking spot

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

free parking breakfast and spacious upgraded rooms

absolute cleanliness the location as it is beside great restaurants the amazing breakfast the washroom has

don't advertise online, but pet friendly is only under 20lbs

the breakfast was very good

floor rooms have a convenient door to the parking lot but there were fishy people lingering around and for that

a pet friendly hotel

the staff was lovely and the breakfast was amazing. the rooms are very clean.

good and clean the breakfast was fantastic, i have recommended to the people to visit comfort inn gatineau once

hallways with laundry (swim towels) being left all day and over night lying on the floor outside of many rooms

good value hotel with excellent complimentary breakfast small pool and laundry room for guests

location, constant noise from either the elevator or the laundry shoot

proximity to everywhere we needed to get to, comfortable room, great walk-in shower, nice laundry facilities,

the laundry facilities were also not clearly explained by the reception staff upon arrival

can be considered to equip self laundry service.

we also enjoyed the arome restaurant for breakfast

staff were extraordinarily helpful: houekeeping, pool staff and conciergerie

the gym was extensive to my standards

was super comfortable view from the room was amazing food was great at breakfast bar was friendly walking to

there are laundry room and microwave, very convenient

check in i complained about the fact that i was not aloud to bring my luggage, including a laundry basket of my

the ice machine, laundry room and vending machines were close by

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator

the bed was comfy. they had a mini gym & laundry.

laundry service is a plus. parking is always available.

the parking lot had enough space available

no issues with parking and breakfast was good

the swimming pool is quite small and not suitable for younger kids

comfortable beds. nice and clean rooms. lots of parking space. the staffs were friendly.

it was inconvenient with 2 little kids

gym was nice but it could be better

nice clean gym amenities with great views

i thought the hotel had a pool, that would have been a great for the kids

the front desk service and cleaning room service was fantastic

they don't have laundry machines

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

took our towels from room in morning never brought any back they said we would get towels when laundry was

wifi kept kicking me off and tv/cable as well kept disconnecting from service

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the hotel

when we ordered a room service, toasts and bagels were charred, they spend almost an hour bringing it (i had

we had 3 rooms for 4 nights-really good value good a family and kids lived the pool

gym is roomy, pool seems small (but good deck space) but for what it is mostly used for, our kids, it's a

we used the gym daily

location, quality of the room, gym, pool, quality of food

room was next to laundry room, shouldn't be washing past 11:00pm

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

the self servided laundry was convenient and helpful

the pool is warm and big enough to swim

only criticism is the fact that the bar staff didn't know how to make a whisky sour, but kudos for trying

fireplace is a nice touch

wish wifi was a bit faster.

spa suite king bed

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

the swiss hotel was charming, clean and cozy, we had a nicely decorated room with a fireplace

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

all appliances were clean and worked ok but some are very old, laundry room in particular, don't think it's

kitchen and laundry ensuite was helpful

and oven etc) and washer/dryer (a relief after 2 weeks of no laundry) easy walk to parliament hill and nepean

in the room, but would have been even better if there was an option to buy small amounts of laundry powder

i'm upset and everything was ruined it was my anniversary for 4 years i had a babysitter take my kids and when

very nice rooms, great location, nice buffet breakfast (free for kids !)

rating is due to covid restrictions around the gym (not open) and very limited restaurant and room service

small gym

close to a lot of homeless shelters close by which i didn t love, waking around with my two kids

no laundry mat for the guest to do it for longer stays.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

i had dog food out for my pet and it attracted a swarm of ants

restrictions mean there is no restaurant or room service - beyond their control

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

no laundry bags in the room

the laundry service is horrible

the pool was a big hit with our kids and we went swimming several times during our stay

quite pricy breakfast, bar and restaurant.

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

we ordered room service and it was delicious and the waiter who delivered it was courteous and prompt

vegan options for room service.

clean room and clean bathtub, which made a big difference when washing the kids

we liked the full kitchen

how big the room was and the kitchen!

room was spacious with all the facilities such as kitchen stuff, 2 tv, fast speed wifi, modern furniture and

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

comfy bed good cooking facilities , laundry facilities

we were able to do laundry and cook a meal

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

kitchen equipment in bare essentials so bring your own corkscrew

needed to ask this staff for 2 things during stay , one was for the wifi password as she did not give it to me

the laundry service was very pricey

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

laundry was a little expensive

maybe a self service laundry facility on the premises might be nice.

great in-house amenities such as the pool, restaurant and starbucks

the staff was friendly and the onsite laundry was a nice surprise

shower was gorgeous but would have love if the water pressure was higher wifi was not working

cocotte, the hotel's bar & restaurant, is a little on the expensive side but the brunch was really good, and

i think the menu for the bar/room service could be better.

the staff, the venue, even the room service

staff were amazing, they gave our kids freezies at check in due to it being so hot and set our 2 rooms up to be

restaurant downstairs was expensive for breakfast

the room service offering closed too early to be of

breakfeast room service.

bed was very comfy and the staff was very kind to my pet, bringing him a doggie bed and water bowl

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

finally, a laundry bag would be useful; we stayed for six days, so needed it

without any warning they closed the gym for painting.

paying for wifi and noisy pipes.

nothing for the kids to do in hotel....no pool.

have laundry room in the basement, $1

the gym and laundry facilities

there is a laundry facility in the basement

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

laundry facilities helpful, on site parking reasonable

laundry facilities located on every other floor

the flannel blanket didn t smell like fresh laundry.

there are some additional facilities such as pool and laundry room

(4) laundry costs $3 for the washer, $3 for the dryer, and detergent is 50 cents

location, it was clean and staff were so lovely - helping out with laundry

they had onsite coin laundry which was handy

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

pool rooms for kids & teens.

very good breakfast but i would like if it was included in the price

it's a great hotel, my kids love the swimming pool and teen's room with activities.

friendly staff, cozy room, clean, laundry, gym, pool and breakfast

with hot items and waffle maker, 24 hour tea and coffee, warm pool with hot tub, laundry facilities, big rooms

indoor, large spaces, secure) -the facility (great breakfast, warm pool, fitness room, guest laundry, lots of

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

we were halfway through a fairly long road trip so chose this hotel for a stop where we could do laundry and

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

would not exchange currency so we could do laundry and only way to pay was with cad

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

great gym and laundry facilities

had laundry facilities onsite

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

location and it had laundry facilities

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

wish the pool was deeper

the hotel bar beer and wine was too expensive. nice place but....

bonus reasonably priced laundry and lovely pool

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room

hotel also has a guest laundry which i used - it was very good

kitchen and laundry facilities were very helpful

there was everything we needed, including laundry facilities

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

booked a room for 2 adults and 2 kids, we had 2 towels and 1 shower gel

breakfast was not included in my stay and was pricey in site.

great room service staff

facilities like gym and swimming pool were closed due to covid

room was next to the laundry and other facilities which were extremely noisy all night long

kept a laundry bag in the guest laundry room, somebody stole it

the laundry room could have more than one machine. good but basic breakfast

the air condition is great my husband like the self service laundry facilities

we had to go elsewhere to do our laundry

and the ice machines and the laundry

we were over joyed to find a laundry as well

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

laundry facility for long term guests, value for money

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

it has laundry machines.

were no laundry area to clean clothes that i needed to wear for the 3 days

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

out they had laundry facilities on site, which was a nice bonus

wifi is not good

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

little capacity at the pool

golf on the premises

the spa and the room

a drink in the bar resto

however i was told there is a laundry service available which is collected in the morning only

excessive noise from the laundry room and the laundry pick up,other then that everything else

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

cost of laundry too high 4 dollars each machine

restaurant/pool refrigerator in the room we were impressed wished the bed was bigger (why have double beds/

onsite laundry and grocery shopping for long stays

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

love the laundry facility

nice size laundry

size of the room, free wifi, free parking, clean room, coffee in room, didn t have a chance to try the free

the guest laundry is good

laundry

really appreciated the guest laundry

they need to add another washer and dryer in the laundry facility.

clean room, friendly staff plus you can do laundry

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the laundry facility was very good

perfect for our kids

breakfast was great.

clean bright large room very courteous staff great breakfast 11 am checkout

laundry machines were not all working, this was a major amenities to be counted on

the common areas/pool/gym are understandably closed, while the laundry room is accessible

had all facilities, breakfast good, coffee, tea all day, laundry good.

several amenities available, such as a laundry room, gym, and pool

beds were comfortable and as advertised, gym and pool in separate areas, hot water and coffee available

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

free parking, nice location, great staff, very clean

good included breakfast, small pool and exercise room, convenient location with airport shuttle and sufficient

the breakfast and the pool was good same with the staff and people there

scarce parking due to poor snow removal. could hear neighbour's phone conversation.

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

we left on monday morning and the dirty laundry was still there

it has a swimming pool and can do laundry. close to airport.

bed was quite comfortable, but hubby barely slept due to allergies (either the bedding itself, or laundry soapud

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

i did like the bed. also the laundry don't need to buy detergent and bounce.

the laundry room, the dryer was broken

i had to take wet towels to the laundry and pick up fresh ones each day

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

breakfast was good

no change for the laundry room at front desk had to go out for

no coins available at front desk for guest laundry

front desk could not provide change for laundry facility or vending.

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

pet area for dog to do..biz..behind or side pet comfort area

great staff. good continental breakfast. laundry on site. thanks

that there was no laundry

lovely clean rooms, great beds and bedding. laundry on site was a bonus

landry facility only 1 building , need to walk outside to do your laundry

so for both my kids it was a tough squeeze

no laundry for guests

kitchenette, free snacks and drinks in my room and heated pool

discount on long term parking at airport lot

i was not able to get a late check out.

sofa bed was not very comfortable, mattress had a stain, 24 hour gym room was closed, main gym room equipment

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

and detergent if you want to use the laundry facility

laundry room that didn't charge too much money

there are laundry available for 2 cad each washer and dryer

the hot tub was comfortable and i was able to do laundry

no detergent available for laundry.

travelled with 3 kids and the breakfast wasn't as expected

wifi not good almost no internet throughout our stay

breakfast was good, nice pancake machine which catch kids attention!

some alone time away from the kids

guest laundry was not working either, that was a shame

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

wonderful check in clean! great breakfast pool was clean and great for kids!

light in entrance and bar area creating a nice ambience

everything was new. room was big enough for 5 (two adults, 3 kids). breakfast was great.

wifi could have been included with the price (was provided for $10 extra)

bedroom has a large bed, twin beds are up on a mezzanine so not ideal for kids

if the wifi could be faster would be perfect

wifi is low as expected.

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

the salt water pool and hot tub were great, rooms are spacious, bed comfortable, jazz nightly in the bar with

outdoor pool facilities

pros: updated, spacious, and clean room

rooms were amazing, the bed so comfortable, all staff were very friendly, kid friendly, pet friendly, secure

guest laundry is great but please have a coin machine.

of the two ev chargers was broken

i wish i could use the gym but i understand the situation

easy access from 417, great parking, close to everything we wanted to do!

breakfast was amazing, rooms are spacious and clean and the bathroom is so nice

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

parking only fair

the complimentary breakfast was excellent

the bed and pillows were comfortable and the wifi worked fine for us

with big trailers parked across our parking space instead of away from the building and taking up 7 parking

also public laundry with indoor swimming pool

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

the kids love the pool (good size)

kitchen in room, coffee and tea breakfast is fine nice little pool good bed

kitchenette was a bit cramped..needed more counter space..

you can enter from the 24 hr gym or a hallway that also leads to laundry

laundry and drier were charging 2 dollars each

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

the rooms were very large and had a full kitchen

enjoyed the pool with our 4 month old

parking only due to a wedding but still good

room was great, the pool and hot-tub where amazingly clean, the complinentary breakfast was a 10 out of 10

bed was extra comfy,room service was quick

i was quite fortunate to get parking spots within a short distance to the entrance

parking was free but barely adequate for the number of rooms (we almost got

nice kitchen

view was amazing, the pool was clean and warm even on a cool evening

smell, the black long hair in the bathroom, the fact that they had no soap or and tiny towels, no wifi after

quiet, friendly staff, nice jaccuzzi, pet friendly, good location, easy access unloading.

the hotel also has a guest laundry room which is always a benefit to guests as needed

kids thought pool too small ;)

the parking lot was well maintained for prevention against snow and ice mishaps

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running

the pool was very nice, warm

very clean and swimming pool, 100% smoke free inside..laundry is available

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

laundry room machines only takes coins, no coin dispenser.

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

clean, had everything available ie laundry food drinks

breakfast was beyond any hotel breakfast we've experienced

the gym is well equipped

pet friendly

clean and modern rooms. good selection for breakfast.