wifi could have been included with the price (was provided for $10 extra)

bedroom has a large bed, twin beds are up on a mezzanine so not ideal for kids

if the wifi could be faster would be perfect

wifi is low as expected.

access to ground floor room from the parking lot directly.

floor rooms have a convenient door to the parking lot but there were fishy people lingering around and for that

pet friendly is greatly appreciated

a pet friendly hotel

parking spots are tight

more ev charger two is not enough the future is electric.

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

it would have been better to have a smart tv for the kids the computer chair was awful (was making so much

the pool water wasn t that warm, but the rest was great!!

indoor pool is nice but there are some corners around it that are very dangerous, specially for kids

nice kitchen

bed was very hard and it said on the site that there s was a spa but it s not working anymore

close to the highway, pet friendly,

that i can have my pet with me

parking just to the door

laundry facilities were good

we used the laundry room located near the office and it was only $2 per load for both the washer and dryer,

availability of ice (no extra fee) as well as laundry

the bed was comfortable, the pool was really nice, and i'm glad they had a laundry station!!

ibrations of machinery near rooms, don t if it was related to laundry activities)

the space and tables must be more, it was crowded and no place to sit, and their should be more laundry rooms,

the laundry facility was very good

wifi didn't work no towels in room no glasses or cups or ice bucket no record of my reservation

my kids and i enjoyed the breakfast, the staff is very kind and available to help.

perfect for our kids

no change for the laundry room at front desk had to go out for

laundry situation is a hassle - you need 12 one dollar coins to operate the machines and there s

no coins available at front desk for guest laundry

front desk could not provide change for laundry facility or vending.

was not an easy walk across the parking lot to the front door of the

can be considered to equip self laundry service.

cavil is food service at the pool is reeeeeally slow but they do warn you (kitchen is two floors away)

the breakfast buffet was way beyond expectation and enjoyed the atmosphere that the great staff ensured

but the breakfast buffet was just amazing

everything was great! the staff was amazing! the spa was very satisfying.

laundry service is a plus. parking is always available.

breakfast serves till only 9.30.

nothing parking was great lots of it

no issues with parking and breakfast was good

tv guide did not work could not have a guide on tv, wifi was an issue and the staff was rude about it

laundry room could also be very busy in the evening

i washed my jeans with their laundry service but it has been squeezed and i am unable to wear

laundry facilities were available

the laundry facilities were also not clearly explained by the reception staff upon arrival

location, constant noise from either the elevator or the laundry shoot

took our towels from room in morning never brought any back they said we would get towels when laundry was

they don't have laundry machines

also laundry machines for customers , it will be great restaurant and bar for evenings and night at the

free parking and wifi were nice

an open restaurant on site meant that breakfast was in a meeting room and that there was no room service

the staff were amazing and there s a laundry room!

the ice machine, laundry room and vending machines were close by

there is a laundry room and a small gym in the hotel

the bed was comfy. they had a mini gym & laundry.

they bedding was comfortable and having coin laundry access, hallway restrooms, and hand sanitizer at elevator

and it's pet friendly

no access to rooftop bar with kids

and pet friendly to boot

it was inconvenient with 2 little kids

hotel gym was good, and the hotel itself has a

the self servided laundry was convenient and helpful

we had wiped down our room ourselves after checking in, we then had to waste our night doing laundry instead of

room was next to laundry room, shouldn't be washing past 11:00pm

it was quiet. great gym

did not have breakfast

everything about the hotel is quite new, which is very nice with gym facilities particularly

gym and pool facilities were great

bar staff were absolutely amazing

when we ordered a room service, toasts and bagels were charred, they spend almost an hour bringing it (i had

bar cocktails were lovely too

we liked the full kitchen

room service and no bath tub

kitchen was large and well-supplied for long-term stays (full-sized frig and freezer, microwave,

location for riverside festival, nice to have a kitchen and separate bedroom

the kitchen has everything one can need (no oven, but stove, microwave, fridge, etc

fireplace is a nice touch

wish wifi was a bit faster.

not a very comfortable bed, bad wifi (weak signal and regular disconnects).

spa suite king bed

we spent the evening enjoying tea and treats having great conversation with family around the fireplace

our room had all the requirements for a suite hotel, cooking and even laundry in our room

probably the only downside was the lack of laundry detergent

all appliances were clean and worked ok but some are very old, laundry room in particular, don't think it's

they have everything in the kitchen, and have laundry area

very nice room, good renovation, clean, has its own in-room laundry, dishwasher.

the staff had put out some petals on the bed and had lovely music playing in the room

breakfast, parking service, dining, gym, room comfort

rating is due to covid restrictions around the gym (not open) and very limited restaurant and room service

excellent location and great gym facilities -opened 24 hours

veryyy beautiful and clean! i like the mini bar concept.

no laundry facilities (apart from dry cleaning) but this isn t a huge issue.

it was like putting your head in a washing machine where you have forgotten a wet load of laundry for 5 days

no laundry mat for the guest to do it for longer stays.

its just a pet peeve to have to pay for parking when you stay at a hotel.

got the last two, thin towels at the pool

air conditioning on the bed sheets giving a wet damp smell, would expect fresh laundry

the laundry service is horrible

no laundry bags in the room

the room had a fridge and food, and the room service was spectacular

smell of pet dogs felt in rooms and walk ways.

location; good bed confort; spacious room; great breakfast; effective service (eg express laundry); easy access

a few small potential service improvements (eg no shoe kit in the room, no replacement of the laundry bag once

small thing but there was no room service

gym could be larger

kids loved the pool facilities

large windows, kitchen, laundry (eventhough we do not need it i appreciate the thoughtfulness)

we were able to do laundry and cook a meal

comfy bed good cooking facilities , laundry facilities

brand new high quality kitchen utensils

having washing machine and dryer were handy, and a functional kitchen

okay but pillows were below standard, no bathrobe, no make up mirror in the bathroom, no bag for laundry, no

laundry was a little expensive

maybe a self service laundry facility on the premises might be nice.

the laundry service was very pricey

connecting starbucks wasn t open first thing in the morning but you can order room service if you d like

kept a laundry bag in the guest laundry room, somebody stole it

the laundry room could have more than one machine. good but basic breakfast

room was next to the laundry and other facilities which were extremely noisy all night long

the air condition is great my husband like the self service laundry facilities

we had to go elsewhere to do our laundry

we were halfway through a fairly long road trip so chose this hotel for a stop where we could do laundry and

easy check in, nice staff, self serve laundry on site

laundry services available free hot breakfast 24 hours access to coffee, tea and hot water

indoor, large spaces, secure) -the facility (great breakfast, warm pool, fitness room, guest laundry, lots of

disappointed , breakfast excellent , 24 hrs good coffee and tea complimentary to all, also have laundry

the counter staff was very helpful to address our laundry needs

we were over joyed to find a laundry as well

good breakfast and laundry facility. rooms are ok, stuffy. bathrooms were clean.

laundry facility for long term guests, value for money

was excellent, really found it convenient that they had a laundry, and the laundry prices were reasonable $2

would not exchange currency so we could do laundry and only way to pay was with cad

clean room, super friendly staff, location closed by to downtown, free parking, laundry facility, gym, and pool

access to guest laundry

view, very spacious rooms, free wifi, spotlessly clean laundry facilities for guests and very close to public

has everything for a family! pool, laundry, near by mall and restaurants

dining service, both in the restaurants and for room service

kids running up and down the halls late at night, a surprising amount of inebriated guests making

kids running up and down the halls late at night, a surprising amount of inebriated guests making

there is a gym but i didn t use it

wishing the restaurant ,room service, was open

the staff was friendly and the onsite laundry was a nice surprise

kids enjoyed the pool

functional wifi cost $10 per day; luckily i could tether my phone

bar fridge in the room

at the metcalfe, which diminished my experience considerably (i don't want to listen to your kids running around

it appears the problem was with call-in staff) the laundry soap is quite scented the washer/dryer combination

finally, a laundry bag would be useful; we stayed for six days, so needed it

be glad when room service/dining room is available, again

breakfast exceeded

parking fee is way too high. wifi should be free these days.

away from the 1 train; its fitness center is well stocked with equipment & free weights; the laundry room is

they had onsite coin laundry which was handy

food was delicious, service was bar none and perfect location to see

the children’s room with the toys was not as fun as the kids were hoping from the picture.

room service prices and food were impressive

the gym and laundry facilities

this hotel also has good laundry facilities

have laundry room in the basement, $1

having access to kitchen supplies, staff was really helpful and it was great to have access to laundry for a

there is a laundry facility in the basement

floor had a laundry room which was great

location, it was clean and staff were so lovely - helping out with laundry

laundry room right next to our room was good to have

laundry facilities located on every other floor

(4) laundry costs $3 for the washer, $3 for the dryer, and detergent is 50 cents

we did not use the pool or laundry facilities but both areas looked clean and larger than in many hotels

hotel also has a guest laundry which i used - it was very good

bonus reasonably priced laundry and lovely pool

kitchen and laundry facilities were very helpful

downtown, big rooms with full kitchen, pullout sofa mattress was comfortable, breakfast included, laundry room

clean, had a swimming pool and gym, large bathroom, laundry facilities and room comes with a

was no washing tablets in the hotel shop so we were unable to do our laundry, restaurant is quite expensive and

location and it had laundry facilities

pancakes for the kids

are under going a refurb and the floor where the pool and gym is looked like we shouldn t be there

good on site restaurant very helpful staff ,guest laundry ( a must for road travelers

room and breakfast

i asked at reception to solve this issue with heating system they didn t help me and now my kids are seek

had to offer such as a fitness centre and incurred costs for parking and a drop in fee at a local gym

the lights, phone and wifi weren't working. i have to ask the staff twice before it's settled.

were no laundry area to clean clothes that i needed to wear for the 3 days

out they had laundry facilities on site, which was a nice bonus

it has laundry machines.

loved the salt water indoor pool, loved that i was able to do laundry for my daughter's soccer tournament and

wished they offered some toiletries other than a mini soap bar and one mini bottle of shampoo for the cost of

sounds in the room, like laundry machines or ventilation was loud when trying to go to sleep

use of the spa at a reduced fare

to access gym staff is required food overpriced for value and quality no ice machine for ice but ice buckets

spa was quite greatlarge i loved my

i like that my room had a balcony. the fact that the hotel had a spa made it extra special.

excessive noise from the laundry room and the laundry pick up,other then that everything else

when we arrived, i asked about the laundry room and we were told the machines were not working except for 1

however i was told there is a laundry service available which is collected in the morning only

cost of laundry too high 4 dollars each machine

free parking was a plus

nice size laundry

love the laundry facility

onsite laundry and grocery shopping for long stays

laundry facilities, the big rooms, the kitchenette facilities, laid-back atmosphere, and friendly

basement parking was cold in winter.

the guest laundry is good

laundry

i love that it had laundry and gym on the same floor and always coffee on.

the option of being able to do laundry was great

they need to add another washer and dryer in the laundry facility.

several amenities available, such as a laundry room, gym, and pool

had all facilities, breakfast good, coffee, tea all day, laundry good.

laundry machines were not all working, this was a major amenities to be counted on

the common areas/pool/gym are understandably closed, while the laundry room is accessible

very clean, pool and gym very good

our room was beside laundry room so hallway was always cluttered with laundry/cleaning carts

clean comfortable room, equipped with a refrigerator, coffee maker, and microwave, good included breakfast,

of covid you can only book a one hour time slot for the pool and it's first come first serve to book ahead of

the breakfast and the pool was good same with the staff and people there

i had trouble phoning the hotel for a shuttle so got a taxi

we left on monday morning and the dirty laundry was still there

location, huge room, free shuttle from airport, tasty breakfast included, self-serve laundry (just what i needed

it has a swimming pool and can do laundry. close to airport.

not only did they come in to clean they threw away the laundry soap i had brought with me

kids were running rampant (screaming and yelling and running up and down the hallway riding in a laundry cart

i did like the bed. also the laundry don't need to buy detergent and bounce.

close to airport, shuttle service, keg and timmy s next door, laundry facilities for guests.

the laundry room, the dryer was broken

i had to take wet towels to the laundry and pick up fresh ones each day

it is the most family friendly hotel i have stayed at. my kids loved it.

landry facility only 1 building , need to walk outside to do your laundry

that there was no laundry

lovely clean rooms, great beds and bedding. laundry on site was a bonus

great staff. good continental breakfast. laundry on site. thanks

hot tub and gym was almost empty and very clean

no laundry for guests

gym machines out of order water in gym room empty tank washrooms near pool outside of pool area

loved having the ev charger to juice up the car overnight during the wintry stays

the pool and hit tub area were well cared for

check in, sleep quality, cleanliness and ability to have a late check out.

the hot tub was comfortable and i was able to do laundry

there are laundry available for 2 cad each washer and dryer

laundry room that didn't charge too much money

great facilities (gym, pool, laundry), large room, good complimentary breakfast, friendly staff

and detergent if you want to use the laundry facility

guest laundry was not working either, that was a shame

clean, very good amenities such as workspace, coffee/tea station, laundry, pool, fitness room, and excellent

and my kids loved the pool

parking

s very comfortable and the arrangements for breakfast were great, lots of variety ,and family friendly place

no detergent available for laundry.

family had a great weekend during their stay at the hotel, we have a pet who was also super comfortable in the

like the idea of pet friendly which i did not know

also so appreciated the gym and having a pool although the pool is quite small

...the breakfast lady was awesome. she make sure the kitchen is well supplied.

i enjoyed the little extras in our room such as a good blow dryer, a laundry line in the bathroom to hang wet

pet friendly is a huge help for us

rooms were amazing, the bed so comfortable, all staff were very friendly, kid friendly, pet friendly, secure

service with the bar and kitchen

been coming to the spa since i was 16 and the amazing booking lady angie who has been my booking agent for years

guest laundry is great but please have a coin machine.

a brand new property with very narrow parking spaces (pickup truck)

parking lot: e-charging stations were significantly closer to front door than handicapped parking

bed was very comfy, the gym was a great place to break a sweat

there's no room service

rooms were clean, had everything we needed. this hotel also had coin laundry which was a plus.

the complimentary breakfast was excellent

breakfast was really good, and the lady in the kitchen was nice and helpful

i liked the morning breakfast , had alot to injoy.

would be nice if the extra fee's for room incidentals and pet cost could be added at booking

laundry facilities were not yet up and running (the main reason for choosing this hotel to stay in

liked that they had guest laundry available

laundry and drier were charging 2 dollars each

you can enter from the 24 hr gym or a hallway that also leads to laundry

parking is an issue

clean. kitchen in room and free breakfast. friendly staff. laundry room. exercise room.

also public laundry with indoor swimming pool

kids wished there were more pancakes than just 1 day on the weekend. lol

pool too cold.

spacious parking lot with easy access

free parking and staff got to know us a bit as we were there three days

clean, tidy, well-kept rooms. ample parking. close to restaurants and shopping.

$300 per night for a small room and that was for sat/sun/mon! no hot tub and no mats in the gym.

the sofa bed for the kids was not comfortable.

it was wonderful to find a pet-friendly hotel as we have a great dog who comes with us

the hotel also has a guest laundry room which is always a benefit to guests as needed

kids thought pool too small ;)

the parking lot was well maintained for prevention against snow and ice mishaps

they saw that we were not happy with being placed on the 3rd floor with the young hockey team of kids running

the pool was very nice, warm

very clean and swimming pool, 100% smoke free inside..laundry is available

room is next to laundry room, it was bit loud in the night time, not sure is laundry sound or ac sound

laundry room machines only takes coins, no coin dispenser.

new clean hotel that offered a kitchenette & other amenities like a restaurant, pool, hot tub & laundry service

the hotel also offers the option of doing laundry for a nominal fee - which is very convenient for those who

clean, had everything available ie laundry food drinks

breakfast was beyond any hotel breakfast we've experienced

the gym is well equipped

pet friendly

clean and modern rooms. good selection for breakfast.