no laundry access if only staying one night

on the top of it my daughter had skin rash after the night, probably due to chemical in the laundry

my wife finally met the manager, she apologised and told her that she had taken pics to show the laundry service

ice in every floor need to add also laundry room for the building

unfortunately, my mom and my 12 y old had to wait in the reception while i put the 2 younger kids to sleep

the self serve laundry a welcome surprise

laundry room was in a sad disgusting state

pool, nice rooms, laundry facility, decent gym

great pool good breakfast nice bars comfortable modern rooms ideal for the airport good laundry

your bedroom doors at 8,40 am to ask you if they can have your dirty towels to be taken to laundry

the room was clean. they are across the street from the mall. nice pool. laundry room available.

there is also nice swimming pool and a restaurant how serve great food

close to the airport, friendly staff, close to mall, free parking

couldn't get wifi to work. room. carpet was worn out.

very clean. excellent gym.

friendly staff, good gym facility, beautiful pool and pool area

could be more personal attending the breakfast buffet, some times there where long lines when you only wanted

breakfast was excelent in terms of variety and quantity, location is a bit awkward, you need an

the drinks at the pool bar were really good

service in the restaurant was a little slow and at the pool bar was totally unacceptable

very good breakfast. nice location. nice staff.

beds very good. housekeeping good. nice bar downstairs. very nice staff. good linens.

spa availability with 2-3 weeks waiting time

the breakfast had a nice selection of cold, warm, and hot dishes

the pool area is very nice, and it was lovely to be in an outdoor space that felt relaxing

amazing shower, big room and a lot of comfortable pillows. wifi was excellent.

gym- terrible breakfast- terrible

room service was poor

the pool was simple but nice

the pool area clean and pleasant

they said the had room service, i tried to order for around 30 mins and no one pick up the phone

room service staff member was upbeat and courteous.

nice hotel, great pool area and superb gym

breakfast was exceptional

good structure with several options within the place. parking is included

we arrived early and they got our room ready quickly for a early check in

kitchen you can cook u own stuff

i love that i have access to the kitchen .place clean ppl are nice

first night we were there we were woken up at 11pm by a group of loud girls who were first in the kitchen and

no breakfast,but the kitchen provides all simple facilities for selfservice for the people with litlle budget

the cleaning lady will knock at your door and ask if you need laundry service

time i ever used laundry service at any hotel, loved it and loved how they also accommodated the washing of my

the hotel is also close to various restaurants/cafes, a grocery store and a laundry mat

good free parking, nice staff, good restaurant, big a clean rooms, 5 min walking to the mall, safe area

dumbbells go up to 45 lbs (would be great if they added a pull-up bar somewhere)

laundry facility located on my floor

had an issue with the laundry service

they also have a laundry room

gym is a bit small and being used as a playground for kids

better wifi

the room was a bit noisy having the laundry room next to it and was between the hallway and storage area

the kitchen is well equipped and a laundry service is provided as necessary

available kitchen and laundry, pretty gardens and a variety of lodging options

areas were really nice and chill, kitchen was fully equipped and very good to use and the laundry service the

at 5:00 am in the morning again loud voices since our room was located next to the laundry room and kitchen

old furniture, payable parking 15 $/day, mistakable taken clough to laundry

ud83dude14 laundry serviss is very bad and expensive

the room was spacious with a king bed very comfortable with crisp linens

amazing location, restaurants, bars, pool area, gym and spa

the staff, room service and the food (my favourite was the avocado toast) was the best

laundry room is not cleaned properly ac in the room is too strong and the fan in the bathroom is

comfortable beds , very clean room with kitchen corner (suite)

breakfast was great.

the ocean view, the staff was very friendly, and respectful. the breakfast was amazing!

have a full kitchen that let us make snacks at night while we see a movie

everything was clean and well maintained, good breakfast and great bed

room service was horrible

recommend that they have more waitresses working the casino floor on weekends.

like the bar area by the pool, the pool, and the casino

great location! superb gym and spa! good value for money!

has no healthy options laundry was closed during carnival time and nobody was aware; not even the staff

limited parking space

wifi is amazing. very comfortable bed. staff were great, it was a nice experience.

free car parking too

do they expect anyone to buy anything from the mini bar fridge when

which is crazy that s why there laundry you was it and it comes right out

were coming from islands and i messaged the hotel about laundry before we arrived but didn t get a response,

housekeeping, and pool cleanliness. laundry too expensive.

they are literally robbing you as guest, i was charged for a bag of laundry 180$, the same price i paid for 2

the complimentary breakfast was okay and the price for laundry was a bit much.

have laundry facilities, although i was happy to support a locally-owned laundry service directly across

laundry is just across the road

need to run air conditioning in the gym. it was very hot.

pool at rooftop is quite small, but we were in low season so there was nobody else

see above plus pool alittle small so familiarise w kids overtake the place

we were excited about the pool and spa facilities and had been told we could do laundry (helpful as backpacking

spa was closed, and beaty salon, and bar in lobby, no laundry service.

laundry is absurdly overpriced. the pool is kept very warm. unfortunately, it closes at 9pm.

no laundry service

missing laundry service which for me is very important.

no laundry facility in this hotel

i need to do laundry and she made to effort to direct me to a laundromat

no laundry options.

was no fridge in my room (you need a suite for this), and laundry machines were not available for personal use

there are a few places to do laundry nearby

check your mini bar to make sure you didn't eat anything, and 9:15 to see if you want them to do laundry

bed, window, carpet, price of laundry service

laundry and places to eat nearby

- helpful stuff - we could leave luggage for keeping after the check out - possibility to do laundry

furniture, laundry, bathroom, all old and iki.

wasnt up to standrads eggs were cold not many choices didnt think its worth the money also no laundry service

no laundry service, but an easy fix.

laundry service was expensive, rooms are a little dated

great views. great staff. pool area and bar was great. breakfast was fantastic

could update gym equipment

lack of laundry facilities on site.

breakfast was excellent - subway was near enough

nice room, good breakfast, central location.

on arrival - didnt tell us ice was on our floor in a room (would save me goung down to bar every day with a

there is plenty of secure parking

was a bit of an issue, laundry service, promised timing of delivery and for a moment i thought my stuff were

although the laundry service was an option

services / bathroom not clean / laundry not deliver in time and mistake on invoice (asked double price

pool out, laundry to expensive $136

not having a on site atm. and laundry.

wasn t happy with the laundry service

laundry wasn't done for my room

it took several phone calls to have my laundry picked up, had to wait 5 minuts at the reception just to change

our towels were taken to laundry but not replaced

dont pay for the parking, in front you would find a mall with free parking

amenities noted laundry and there was none; staff did not recommend any

the hotel has no laundry

find a variety of vibrant bars, discotheques, and restaurants just around the cornerthe hotel's pool area is

the second day, room service took our towels without cleaning, it took an hour to receive new towels without

friendly, helpful staff. lovely, good value breakfast in attached restaurant. nice pool area.

laundry facility for customers to do their own, as in other hotels we have used in panama city

the parking lot is shared with the hotel bar/restaurant and can be limited in spaces at times

bar should open a little later and room service should be a little later.

they offer breakfast from 7 am to 10 am, and while the options are simple and somewhat limited, i appreciated

spa pool, beergarden food was good, great outdoors, good decoration, room was clean and comfortable

felt wet even fresh and wet stuff did not dry at all also not over days and coming back my fresh laundry had a

location is in walking distance from cafes, bars, restaurants, supermarkets, subway, mcdonalds, laundry, nail

i asked for laundry service and i got it two days later

excellent location with free secure parking

10 outta 10 and the rooftop pool was such a nice perk

location near bar and restaurants

early check in was available and with the kids it was essential for an more enjoyable stay

the breakfast was really nice, tha ammenities was nice, the parking has a cool auto elevator

super clean, the staff was kind, helpful and flexible, the rooms are spacious, modern, and the pool is also

gym was very limited and low quality

large comfortable room and well equiped bathroom free garage and wifi

elevators do not go down to the parking area

i dont have free wifi into room

the room has a mini kitchen inside

central location. and plenty covered parking.

parking and the area is close to some restaurants, laundry, other shops

the hotel does not include breakfast when you book the room nor also it the laundry service.

no laundry services as was advertised on booking

was walking distance to the mall , laundry mats and to the columbian restaurant(our favorite) walk only during

room service was discrete

room was located near the laundry and was noisy at times but not so noisy that i had to change rooms

there are many other restaurants and retail stores nearby with a laundry/dry cleaners just across the street

the hotel had no private parking lot for their guests; they shared it with a restaurant/sports bar next to it

the breakfast need to improve and to add a restaurant for room service i think?

more variation in breakfast

there are also places for laundry in the same street so a good place to get yourself together after being on

bed, good breakfast

breakfast is excellent and great value

great wifi and air con

breakfast was very good

also they have a very good laundry service and the staff is very helpfull

you want to do emergency laundry here, it'll cost about $38

a laundry issue that could have been handled differently

laundry service (unnecessarily expensive and not properly and efficiently organised - i didn t

the only thing was the laundry department, not delivered on time and without the usual cover or plastic

not many places to eat nearby and we had an issue with the laundry service.

early morning someone knocked our door for laundry

breakfast was very well presented. staff was very attentive, don't hesitate to ask for seconds.

the breakfast was ok not jamaican standard but still good

bit dark in the room and hall ways we were disturbed a bit of the hotel rooftop bar music at night

laundry facilities in the building and beautiful pool on the roof

quiet and comfortable room, nice swimming pool and gym on the roof, also used the laundry machines

there is a pay laundry on the sixth floor

breakfast, great pool and laundry facilities

didn t seem to want to pass on any information on pool , wifi , laundry etc

the location was amazing, the room is so big and the pool was great

was pretty comfortable and clean and i like the extra space of the refrigerator and a mini kitchen

to make it even better this hotel is very close to a lot of food business, laundry, metro

the laundry service is incredibly expensive

the breakfast and the location also the staff was very friendly.

please note that the pool and gym are really tiny.

small parking spot, an elevator wasn't working and our air conditioning wasn't working properly.

good parking was nothing to worry about

hot shower. good wifi. good breakfast

parking space ard limited and reduced, i you have to be a good driver.

room, spacious, staff was very kind, great wifi, many restaurants/bars/mini mart on the same block or immediate

good wifi, clean room nice staff

full kitchen and a washer dyer combo

there's no official breakfast but they do have a bar/kitchen with breakfast options which was nice in case

the bar on site was awesome, cool cafe selections, i loved the gym

the cafe and bar in the lobby are nice, too

wifi was stable most days

although there's no laundry right down the block is a place you can do laundry, to me the prices to have them

hotel is centrally located to basic amenities for a traveler such as laundry's, mini markets, metro rail access

wifi, no laundry service here, they are renovating the floor so it is super noisy early in the morning

the wifi was really good and i was able to do my remote work without hotspot

left in the room were misplaced, not completely sure whether they were stolen, possibly during room service

arrived early, staff was able to arrange an early check in at 10am

the gym looked awesome but i had a pulled back so didn t use it

amazing and clean. beautiful gym and pool. staff was helpful and friendly.

spa facilities

the bar downstairs was nice with good drinks

good breakfast and coffee options close by where we would have something to eat while using the laundry

within a short distance there are numerous restaurants, convenience stores, bars and a casino

it is very simple (it does not have a swimming pool, for instance, or a mini-gim), but the price is excellent

no swimming pool

the staff is very friendly, the wifi is excellent, my room was cleaned everyday before noon, and the location

i read in the web that the pool was open 24 hours, it wasn s true. closed by 10 p.m.

the location was perfect,the room gym and pool too

excellent breakfast, both hot and cold

parking was free and so easy

lobby bar nice

i liked the linen and the swimming pool, early check in.

wifi did not work on the floor, ice machine did not work ,used the stairs to get ice needed for my

no coffee machine, bar fridge not connected

and sometimes i am not ready to eat but have to get rid of it because it's too late to call for room service

coffee maker in the room swimming pool location is bad , you feel like you are swimming in the

laundry was ridiculously expensive

the laundry was very expensive.

only minor thing se didn t enjoy as much as the rest of what the hotel has to offer, was the pool (which i s

extensive well presented breakfast

breakfast and dinner were delicious, with many healthy options

room service is good

really good breakfast..

the breakfast was good

wifi connection wasn't good enough to make a call

breakfast was delicious, staff very helpful. room clean & beds very comfortable.

hotel is next to a good laundry facility in center of town

toilet was getting clogged no laundry on premises

for the city, all amenities on the doorstep, laundry, food, drinks, and taxi or walking

there's a laundry place next door and a small supermarket

laundry is very expensive

breakfast was ok. location was excellent

please improve your pool bar stuff, they need about 30 min to mix one single cocktail

i loved everything .i wish mini bar and snacks were not as expensive but i just bought my own.

the gym was amazing

room, pool, restaurant options, room service was delicious, activities

loved the laundry machines to do my own laundry

laundry cards, having to fight up to get change is a hassle

room, excellent wifi, great breakfast, guest laundry, rooftop pool, excellent and friendly staff

laundry facilities need updating. on-site restaurant has limited menu.

the laundry didn't have any soap, but everything else was incredible

the only thing is they do not offer a regular laundry service

and choice of breakfast laundry service for an unreasonable price the staff could be nicer (with a few

constantly very very busy lobby, they lost our laundry but refound it just when we left

room, shower, service, laundry, cleaning, restaurant, breakfast, staff and concierge all of fantastic quality

laundry service was a total disaster i gave them my laundry and had to wait for almost 4 days

we even washed our laundry right up the stree

laundry would not be delivered to your room

laundry

pool, room and breakfast

perfect for kids and lounging in sun and enjoying the heat

the washer and dryer as well as hangers in the closet made it easy to have clean laundry

choice if you need to have a kitchen to cook, laundry

the suite is large and has laundry/ kitchen facilities.

), the gym and pool are really nice, and i loved that this was an apartment (with a full kitchen, laundry and

clean and well equipped suite with complete kitchen and laundry

no laundry service available

the breakfast was awesome! the staff was very friendly. the front desk checkin was perfect.

swimming pool is great

room service

the wifi works well,

bilingual reception. good access by car and good parking. able to pay upon arrival..

the room service was very good and fast.the bathroom was ok.

early check in was very helpful

no enough parking space

good location, excellent value and nice breakfast

we liked the little swimming pool and a the big tv in front of the bed

up some pizza for us, he said yes they can do it for me, however when i asked the lady at the bar she said no

breakfast was wonderful

little pool with icy water, even if outside temperature was hot, not easy to enter

wifi, tv with plenty of channels (though not easy to use at first), location is great next to

the staff didn't know anything about the services, the laundry

window leaked and no where near to do laundry

on booking.com they say they have laundry service at an extra cost. they didn't.

laundry is way too

the cost to laundry was excessively high

pool area not really furnished and gym a bit old

the room was elegant and cleaned, there is also a swimming pool and is located in a central position, approved

a ride in the elevator, because i never knew if i was going up or down from the restaurant or pool floors

felt like the pool area could have r been in better shape

but jose the bar attendant was very nice and professional

the room service was prompt and good

beautiful wedding thoughtful extras great mini bar magnificent view from room

overall good facilities, including gym and pool

being renovated right now floor by floor, it remains a fantastic hotel, spacious, great pool and gym and absolutely

the updated decore in the lobby and bar are modern but not at all my style, too glitzy and modern from afar

breakfast, pool, laundry and transport

laundry room perhaps needs some additional care and more service; coin change, routine maintenance,

the location of the toilet paper behind the sewerage. the area for laundry was a bit creepy

very nice to have the option for laundry, the gym and the pool

the pool and gym area were dirty

lock down for the weekend was a bit dificult but the hotel made it much better, with the pool extentended hours

good location close to the metro station and bus early check in

the basic bathroom was clean and well set out, and the work desk and high-speed wifi provided in the room were

liked the location and room service

pick a room opposite via espana to avoid road noise. wifi weak

great staff, nice ac, nice location, and private parking.

wi-fi works only in the reception area. breakfast was basic.

kind staff, good breakfast included, close to metro station, room clean and comfortable.

was fine except the breakfast the breakfast was not great and eggs had a funny smell and was so rubbery i could

the breakfast was amazing. the room was good too.

wifi isn t work in the room.

uncovered parking

wifi is essentially non existent

the breakfast needs improvement. guest need laundry facility. install a coin washer

sometimes noise. laundry service not offered.

decent breakfast, good aircon, super parking, restaurant on top floor, supermarket and laundry round the corner

provides most amenities including refrigerators,(but no laundry) the 6th floor restaurant serves tasty meals

the staff were terrific. there is a laundry/lavanderia on the corner. good restaurants close by.

the rooftop pool also has an incredible view

secured parking with night guard security

i was allowed to connect to the wifi in the lobby at check-in to call my daughter who spoke to the receptionist

with furniture and random objects about- place in need of a face lift and pool needs a clean out, wifi variable

can leave the luggage after check-out, nice view from the top, small but good and clean swimming pool, terrace

laundry service was available at a reasonable price

good wifi

great value really clean hot water, towels and soaps quiet room wifi okay safe (24h reception)

a/c, privacy, wifi, hot showers all worked very well. and the price was very fair

no wifi and no windows

my room was basically a windowless box. the wifi often times did not reach the room.

wifi was very slow or non-existent

wifi not available in bedrooms and very little at reception ac old and very

nice wifi

fridge a/c useless wifi doesn't work on upper floors dogs in the room next door when they advertise no pets

promissed laundry, there is not

staff was very friendly and helped us with early check in

had to pay for slow and unreliable wifi

at the hotel restaurant was so bad, the food which we got was good but we had to walk to the bar to order anything

they should have a sign for the parking lots

accessibility to local food, laundry & entertainment options are pretty good

incident whit the laundry and whit the police and other custom

the parking lot

steady wifi, tv with variety, 24hr staff and everything at a great price and awesome location simply

i liked the view from my room and i appreciated the cleanliness. the wifi was great!

good location and value for money. strong wifi connection.

good wifi connection

good and strong wifi signal all over the hotel. nice roof terrace and friendly staff.

wifi worked

the wifi go away for a fews days but they solvin the problem very faster

parking

centric, it has a restaurant and a parking lot.

security parking

wifi was patchy, i had to use my 3g instead

the wifi signal was terrible they need to check up on that

if i there were in-room refrigerators and a laundry area, it would be perfect for a long stay

don't offer laundry services or have an onsite restaurant

there is a laundry in the area and several places to do some shopping including a big supermarket

laundry service, good quality restaurant delivery service

i mentioned i was looking for a place to do my laundry and they directed me to a place nearby (you can also

outside every dirty, the area is very getto and dirty , on the website said if you have pay for laundry and when

the front desk staff were not helpful when i asked for a laundry service

t have a laundry, iron, mirror in the room

weak dropping wifi in our room(403), no wifi at rooftop and around the pool. no smart tv.

the breakfast menu

there's also a laundry service, which i found very good and inexpensive

the staff were super helpful and tried to help us with locating laundry and pharmacy.

laundry service was, unexpectedly, very expensive

laundry service was available during our stay, so we washed a few items in the sink

the breakfast was good