the swimming pool was cold. they should invest in getting heated. our trip was too short

then the small bar in the room was empty

you have to pay for the wifi with lots of speed 14$ a day

the breakfast was great hospitality. was excellent

this room is huge with a kitchenette

had an issue with the laundry service

laundry facility located on my floor

they also have a laundry room

all was well. only no room service.

location ,breakfast and wifi

areas were really nice and chill, kitchen was fully equipped and very good to use and the laundry service the

available kitchen and laundry, pretty gardens and a variety of lodging options

the kitchen is well equipped and a laundry service is provided as necessary

at 5:00 am in the morning again loud voices since our room was located next to the laundry room and kitchen

the room was a bit noisy having the laundry room next to it and was between the hallway and storage area

they are literally robbing you as guest, i was charged for a bag of laundry 180$, the same price i paid for 2

the complimentary breakfast was okay and the price for laundry was a bit much.

which is crazy that s why there laundry you was it and it comes right out

were coming from islands and i messaged the hotel about laundry before we arrived but didn t get a response,

housekeeping, and pool cleanliness. laundry too expensive.

the hotel is also close to various restaurants/cafes, a grocery store and a laundry mat

time i ever used laundry service at any hotel, loved it and loved how they also accommodated the washing of my

the cleaning lady will knock at your door and ask if you need laundry service

good free parking, nice staff, good restaurant, big a clean rooms, 5 min walking to the mall, safe area

the food in the restaurant was terrific and the bar tender very nice too

has no healthy options laundry was closed during carnival time and nobody was aware; not even the staff

gym was adequate and breakfast was always amazing along with restaurant on site

the location was great and walkable and the kids enjoyed the playroom

didn t like the thing that there is not a specific parking for the hotel guests

the staff was professional and helpful. the breakfast was awesome and full.

lack of laundry facilities on site.

there is plenty of secure parking

pool

is not very good, they take away your cup without asking if you want more - restaurant and bar are on the

and don t even talk about the breakfast it s was 10, buffet with a lot of variety of food, my kids enjoy

no laundry facility in this hotel

was no fridge in my room (you need a suite for this), and laundry machines were not available for personal use

there are a few places to do laundry nearby

no laundry options.

i need to do laundry and she made to effort to direct me to a laundromat

- helpful stuff - we could leave luggage for keeping after the check out - possibility to do laundry

check your mini bar to make sure you didn't eat anything, and 9:15 to see if you want them to do laundry

bed, window, carpet, price of laundry service

laundry and places to eat nearby

furniture, laundry, bathroom, all old and iki.

have laundry facilities, although i was happy to support a locally-owned laundry service directly across

laundry is just across the road

the location - the rooftop pool (although it was a bit small), and the fact that there was a restaurant/bar at

room service prices were

everything was clean, breakfast was yummy, room was so comfy and private

although the laundry service was an option

there was no self laundry service and the laundry from the hotel was to expensive.

services / bathroom not clean / laundry not deliver in time and mistake on invoice (asked double price

not having a on site atm. and laundry.

pool out, laundry to expensive $136

pool area bar should re open

room, very comfortable breakfast was very good location

had to use your hotel key to access the lower parking deck from the elevators

the wifi in the room was not good at all.

available parking at the street and also at the hotels parking

felt wet even fresh and wet stuff did not dry at all also not over days and coming back my fresh laundry had a

location is in walking distance from cafes, bars, restaurants, supermarkets, subway, mcdonalds, laundry, nail

i asked for laundry service and i got it two days later

staff were great, the room was clean with no issues, the gym and pool was great and clean

lovely hotel, nice location, and decent gym. staff were very friendly and helpful.

laundry facility for customers to do their own, as in other hotels we have used in panama city

the breakfast

availavility for parking was a big plus

good service (valet parking, restaurant) and good breakfast

the pool and bar area is beautiful

not many places to eat nearby and we had an issue with the laundry service.

early morning someone knocked our door for laundry

made an attempt call for room service but the receiver hung up. went to a local restaurant.

wifi didn't fail so that was good and coming in from the humid heat outside into the nice ac room

hot water which is a bonus in central and south america, clean, iron, goid wifi

there are also places for laundry in the same street so a good place to get yourself together after being on

breakfast is excellent and great value

wifi signal

also accommodating for our early check in at 7am for an additional fee, which was reasonable

property was very clean.staff was very profesional and the breakfast was good. i will be back.

the hotel does not include breakfast when you book the room nor also it the laundry service.

no laundry services as was advertised on booking

parking and the area is close to some restaurants, laundry, other shops

was walking distance to the mall , laundry mats and to the columbian restaurant(our favorite) walk only during

the hotel has good wifi, restaurant, a pool and breakfast is included

laundry is absurdly overpriced. the pool is kept very warm. unfortunately, it closes at 9pm.

spa was closed, and beaty salon, and bar in lobby, no laundry service.

we were excited about the pool and spa facilities and had been told we could do laundry (helpful as backpacking

missing laundry service which for me is very important.

no laundry service

the room is very well equipped with a ful kitchen and roomy living space and a huge tv

since there are no cutlery, knives, or a cutting board, it s a shame that the well-equipped kitchen can t

the cafe and bar in the lobby are nice, too

the room service food was delicious and well presented

full kitchen and a washer dyer combo

laundry was easy and efficient

laundry facilities in the building and beautiful pool on the roof

there is a pay laundry on the sixth floor

breakfast, great pool and laundry facilities

quiet and comfortable room, nice swimming pool and gym on the roof, also used the laundry machines

the location was amazing, the room is so big and the pool was great

was pretty comfortable and clean and i like the extra space of the refrigerator and a mini kitchen

staff were really friendly, wifi was good

convenient location. private room which are convenient for a brief stay. safe parking

parking is tight

good wifi, clean room nice staff

better than other local hotels in that price range really clean, facilities are working: ac, tv, wifi and room

they probably have the best equipped and biggest gym i have never ever seen at the hotel

gym and lounging areas

as with many things in panama, everything is slow, including room service (which has limited options and was

the service at the bar was incredibly disorganized and

hotel gym is outstanding

amenities noted laundry and there was none; staff did not recommend any

the hotel has no laundry

the receptionist lady, all stuff, a possibility of early check in, beautiful room, view, comfortable bed, nice

friendly, helpful staff. lovely, good value breakfast in attached restaurant. nice pool area.

the second day, room service took our towels without cleaning, it took an hour to receive new towels without

no laundry service, but an easy fix.

laundry service was expensive, rooms are a little dated

wasnt up to standrads eggs were cold not many choices didnt think its worth the money also no laundry service

great views. great staff. pool area and bar was great. breakfast was fantastic

the parking was free in the garage opposite

laundry room is not cleaned properly ac in the room is too strong and the fan in the bathroom is

the ocean view, the staff was very friendly, and respectful. the breakfast was amazing!

breakfast selections was good they just need to keep the hot food hot location was great

the swimming pool and the view from the pool deck is impressive which was the major reason i chose the hotel

masks are worn by staff when they deliver our morning breakfast to our room and staff also wear masks and gloves

although there's no laundry right down the block is a place you can do laundry, to me the prices to have them

hotel is centrally located to basic amenities for a traveler such as laundry's, mini markets, metro rail access

wifi, no laundry service here, they are renovating the floor so it is super noisy early in the morning

not enough parking, no pool, no gym.

was without electricity/air conditioner and wifi 2days between 12

it took several phone calls to have my laundry picked up, had to wait 5 minuts at the reception just to change

wasn t happy with the laundry service

laundry wasn't done for my room

our towels were taken to laundry but not replaced

pool was very cold but overall we still enjoyed it so not much of a biggie

there was no wifi in my room

the bar is also very niece for a few evening drinks

if you have kids there is a nice swimming pool

the pool is in the shade most of the day which is a real shame

and sometimes i am not ready to eat but have to get rid of it because it's too late to call for room service

great to get parking but it's quite challenging

there wasn't a room service menu, so i called to request for one

wifi fluctuated a bit and disconnected itself off, one of the towels had a big stain, unsure of

would also have liked separate towels for the pool

wifi signal is low. need to get peplink routers for better & unbreakable connection.

good breakfast and coffee options close by where we would have something to eat while using the laundry

excellent room service great food

wifi signal weak in room and kept dropping in/out

great location, easy parking access

nice and helpful personal, room service available, big rooms, nice baathroom

laundry was ridiculously expensive

the laundry was very expensive.

24hr gym and outdoor small

small gym was sufficient for maintaining training

wifi speed to be improved.

minor only thing was the laundry process

loved the laundry machines to do my own laundry

also i used their laundry facilities which worked well (however, i had to buy my own detergent and pay for the

i loved that they have a washer room, so you can do your own laundry in your own time, so convenient

the laundry didn't have any soap, but everything else was incredible

to make it even better this hotel is very close to a lot of food business, laundry, metro

the laundry service is incredibly expensive

only thing i didn't like was the parking lot, but it's not bad

the swimming pool had no ladder or steps to get in or out of

the gym cant be called a gym. felt like there was too much chlorine in the pool

the only thing is they do not offer a regular laundry service

laundry service was a total disaster i gave them my laundry and had to wait for almost 4 days

room, shower, service, laundry, cleaning, restaurant, breakfast, staff and concierge all of fantastic quality

constantly very very busy lobby, they lost our laundry but refound it just when we left

and choice of breakfast laundry service for an unreasonable price the staff could be nicer (with a few

place benefit from amazing bar and also very great restaurant

great pool area, fast and friendly staff, great breakfast

the breakfast was good also

at breakfast/restaurant are very inattentive which is such a contrast to the check in staff

i loved the room and the spa facilities

laundry would not be delivered to your room

laundry

we even washed our laundry right up the stree

i'm referring to wifi information, restaurant and pool hours, tv channels, etc

pool, room and breakfast

most things on room service in available

really good breakfast..

breakfast was delicious, staff very helpful. room clean & beds very comfortable.

they say buffet breakfast but it is fruit, bread, and cold cuts

were accosted at breakfast

hotel is next to a good laundry facility in center of town

laundry service, vending machine broken for the entire 9 days stay.

laundry is very expensive

the laundry service is expensive

poor laundry service

i arrived there was an electric outage that affected the wifi connection and access to the room therefore the

gym was ok, but one main piece of equipment was broken and remained broken throughout our stay

bar was closed through a whole saturday

the room service is a little bit slow but the food is so good!

room service was poor

love to be able to do laundry

clean and well equipped suite with complete kitchen and laundry

), the gym and pool are really nice, and i loved that this was an apartment (with a full kitchen, laundry and

the washer and dryer as well as hangers in the closet made it easy to have clean laundry

choice if you need to have a kitchen to cook, laundry

the location, food, casino, pool, tennis court, gym, playground

swimming pool was great, breakfast was delicious, beds were comfortable.

the hassad bar was open almost 24h which is very handy during meetings

pool area is beautiful and open for night swimming

room very good nice pool

bilingual reception. good access by car and good parking. able to pay upon arrival..

very comfortable bed. good breakfast

early check in was very helpful

the pool is quite small

everything was perfect! clean and comfy room!! delicious breakfast!

breakfast

bathrooms need more maintanance as well social area-pool

breakfast was incredible

location, staff treatment, breakfast, bedroom

breakfast was wonderful

no laundry service available

veronica from room service is the best

, jaidy delivered my room service, very nice and helpful, marcos in the bar make the best margaritas

the wifi works well,

the view of the pool from my room

the cost to laundry was excessively high

laundry is way too

didn t offer laundry neither breakfast on the house

the staff didn't know anything about the services, the laundry

on booking.com they say they have laundry service at an extra cost. they didn't.

laundry was expensive and nobody told me the costs before

laundry service (unnecessarily expensive and not properly and efficiently organised - i didn t

also they have a very good laundry service and the staff is very helpfull

you want to do emergency laundry here, it'll cost about $38

the only thing was the laundry department, not delivered on time and without the usual cover or plastic

shower a/c didn t worked well no usb ports in bedsides old tv system no room service no mini bar no daily

not very nice, changes image of hotel staff in general is very average bar staff very low as well spa staff

the service, the gym/pool/hot tub, breakfast, the views and location

if you go to the pool after the spa is closed, at 6 pm, there are no pool towels, or any other type of pool

food and room service was bad

old furniture, payable parking 15 $/day, mistakable taken clough to laundry

ud83dude14 laundry serviss is very bad and expensive

extra comfy bed, room service delicuous (new york burger a little spicy)

everybody is so kind and the pool is

the decor is very modern, breakfast is great, has so many options of food and definately worth it

very nice to have the option for laundry, the gym and the pool

the location of the toilet paper behind the sewerage. the area for laundry was a bit creepy

breakfast, pool, laundry and transport

laundry room perhaps needs some additional care and more service; coin change, routine maintenance,

kitchen/restaurant could of open a little later i had my kids with me and the was nothing to eat

thew gym was cardio only - no weights - not good enough for me.

the location. our second room. the gym facility and pool location.

free wifi is poor ordered room service and never received -chases 3 times and never got out coffee

95 for wifi

the swimming pool, breakfast, view on the ocean

these rooms face the parking lot, trees and foliage

the hospitality was 10/10 great team work there plus the lady that s in the restaurant and bar she s very

was taking a nap at ten and was woke up by the room service attendance with a heavy knock at the door

they had a mini bar and the rooftop pool, even if it was a little small, it was great

the location and the parking with the security and them the price is good.

the breakfast was amazing. the room was good too.

wifi connection was very slow and unstable, and most of the times it didn't reach the room

wifi is not working on all floors, it didn't get to my room so i had to spend a lot of time in the

breakfast was basic nut not a big drawback at all - the daily rate is really good.

wi-fi in the room, the staff helped but wifi disappeared again, the room was far from the router

wifi isn t work in the room.

uncovered parking

wifi is essentially non existent

the staff were terrific. there is a laundry/lavanderia on the corner. good restaurants close by.

there was no laundry service. wi fi problems.

provides most amenities including refrigerators,(but no laundry) the 6th floor restaurant serves tasty meals

the breakfast needs improvement. guest need laundry facility. install a coin washer

sometimes noise. laundry service not offered.

kitchen was very small and not very tidy, also very dark in the evening

wifi wasn't amazing, they put me in a room all the way down the hall so i had to connect to another

kitchen is shared and i cooked and of course cleaned but they would have

accessible location, staff was friendly and helpful. kitchen had supplies.

the kitchen was very dirty.

bathroom looked dirty, the wifi doesn't reach so i had to go all the way to the lobby to communicate with my

nice pool on the roof with a great view over the city

same menu for breakfast everyday. pool was dirty wifi was not working well

wifi was poor

same menu for breakfast everyday. pool was dirty wifi was not working well

laundry service was available at a reasonable price

no wifi and no windows

a/c, privacy, wifi, hot showers all worked very well. and the price was very fair

the wifi issue is still the same: their old system just cannot handle the entire building

hot water, good wifi, close to metro station.

and for those who like a game of chance there is a casino right next door

the parking are separate from the hotel so you don t directly go up to your rooms in the

access to the pool and the pool conditions

elevators do not go down to the parking area

like the location and room kitchen amenities

there are many other restaurants and retail stores nearby with a laundry/dry cleaners just across the street

room was located near the laundry and was noisy at times but not so noisy that i had to change rooms

the hair dryer didn't work and neither did the wifi

great breakfast, comfortable room, spacious bathroom and friendly staff.

breakfast during the three days we stayed was varied and plentiful

nice wifi

the parking lot in front of it but nothing to worry about

my room was basically a windowless box. the wifi often times did not reach the room.

easy access, it has a small parking lot in front of the hotel

not enough towels, no wifi in rooms, outdated tv, only one power outlet available

incident whit the laundry and whit the police and other custom

accessibility to local food, laundry & entertainment options are pretty good

the free wifi is very good

parking lot not good at all

we put the room service tag on the door but the room wasn't cleaned once during our 8 night stay

promissed laundry, there is not

checkout at 1 is great , breakfast included was a bonus and the pool was wonderful

at the hotel restaurant was so bad, the food which we got was good but we had to walk to the bar to order anything

underground parking

not enough parking. had to park on the street

good location and value for money. strong wifi connection.

were so nice including the security guard jose, receptionist and the room service and the front desk helper guy

good wifi connection

wifi in the room

good value and stable wifi. good and friendly staff.

the laundry service that they use is very expensive

i mentioned i was looking for a place to do my laundry and they directed me to a place nearby (you can also

if i there were in-room refrigerators and a laundry area, it would be perfect for a long stay

laundry service, good quality restaurant delivery service

there is a laundry in the area and several places to do some shopping including a big supermarket

wifi was patchy, i had to use my 3g instead

good wifi

parking

the wifi signal was terrible they need to check up on that

centric, it has a restaurant and a parking lot.

t have a laundry, iron, mirror in the room

outside every dirty, the area is very getto and dirty , on the website said if you have pay for laundry and when

the front desk staff were not helpful when i asked for a laundry service

the rooftop pool is enjoyable

breakfast was good

there's also a laundry service, which i found very good and inexpensive

the staff were super helpful and tried to help us with locating laundry and pharmacy.

laundry service was available during our stay, so we washed a few items in the sink

laundry service was, unexpectedly, very expensive

location awsome 24 hour mega store 1/2 block excellent free breakfast casino in hotel

staff we're very welcoming and helpful from food ordering to laundry and local

there is also a laundry and wifi

i liked the casino and the location, it was great to stay.

it has some cool views, and the wifi is good enough for most digital nomads

were in a corner room so the wifi struggled a little bit

i asked for a laundry and was told there s one nearby, no directions, just that it was nearby

and the wifi would great

the wifi coverage could be much better on the balcony and the terrace on the roof

concrete walls are a bit thicker than expected and prevent the wifi signal to penetrate through the walls

stylish rooms, great location, amazing rooftop bar and restaurant

having a laundry room for clients to use at their convenience

courteous staff, good self-service laundry

laundry was a challenge

the laundry detergent & softener being sold should also be in smaller sizes.

the room was comfortable, and the mineral water service on each floor and self-service laundry were added bonus

laundry service, tip $10 recommended

laundry was offered for a tip service (we topped 10 usd)

bedroom with two bathrooms, kitchen, living room, bathroom and balcony

spacious space with two large bedrooms, kitchen, living area and two balconies

casco viejo, its definetely worth it, the biggest, suite/hotel room we have had, fully equipped kitchen, balconies

75 for 500ml water) and laundry ($2 to clean a pair of socks, 5$ per shirt) services are expensive, with cheaper

the cost of drinks and services were expensive. i recommend using a different laundry service.

we enjoyed the rooftop bar and views from there

rooftop bar was awesome

the rooftop bar very busy at night