i asked why do i need to pay for a towel that only need to be send to the laundry, they argue that that stain

wifi doesn't work in all the rooms

the parking is not a big deal at all

parking lot alittle too far!

no breakfast available

not completely as advertised - restaurant and bar weren t open, no laundry, and construction happening on site

amenities and services: the availability of free wi-fi, 24-hour front desk, luggage storage, laundry services

bathroom door did not close, the wifi was hardly working even though i was in the room right behind the reception

everything is close and has parking in the same place

the available parking, the fact that there is a gate that is closed after midnight, the location, the water

great location and ambience, amazing sky bar and heated pool.

lastly, the rooftop bar and spa area is so nice

the staff tried their very best to get us good wifi.

great location and ambience, amazing sky bar and heated pool.

the best hotel in tequila : must go great pool great restaurant

pool was extremely cold unable to swim

while we stayed there it was raining so there was little to do, especially with kids

while we stayed there it was raining so there was little to do, especially with kids

no wifi, no television and no coffee in room

the main meals are nicely presented, but in the evening the lighting is very pool

wonderful staff, unique place, excellent spa service

ride around the property on the horses, we had tastings at the distillery, dipped toes into the pool (towels

pool is very small but i didn t care because the grounds are so beautiful you could spend all day

the room the fancy shower & dressing room, the very comfy beds, the made to order breakfast, the laundry service

no 24 hours room service, the gym had no free weights

big parking space and spacious rooms.

was not happy with the breakfast... not a lot of choice and dishes were not clean well

the breakfast was quite good, it had juice, coffee, chilaquiles, eggs and fried beans

free parking

wifi was strong when you could connect but i couldn't for a solid few hours in the late afternoon

rooms are very small and the wifi is not good

vending machine didn't work but we could use one across parking lot.

got up late and missed breakfast but we are very happy with this hotel

breakfast was not so good.

there's no breakfast

breakfast is not inclusive, i mean, they need to organize dishes for vegetarians

the breakfast

fact that they have security cameras all over the property, they had an inside parking space, they have nice

very nice place, nice staff parking

wifi was awful, if you are on a business trip, the wifi will kill you.

the gym could use more equipment

breakfast was kinda cluttered with lines and people having to wait because there was not enough

great breakfast, friendly staff, and nice location close to walmart, chedraui, and the mall.

good location, safe, nice breakfast, decent gym comfortable.

more options in the food for the breakfast like omelets. and more parking spaces. :)

great service and smooth check in. laundry service was very quick and nicely presented.

pool is great!!

excellent breakfast and amazing indoor pool which can be used any season since heated

ordered a bottle of wine in room service

i loved the costumer service and the breakfast was amazing

little kitchenette and the laundry room if needed is a plus

bed was comfy, the facilities were really nice (pool, grill, gym, terrace, laundry), it was clean, and there

kitchen in the room

cleanliness kitchen in room

impressed with the appliances, which were all from well-known brands such as teka, whirlpool, and helvex

pool was warm and had a children's wading pool attached to pool

the location and the restaurant are good, the pool also

of the main things that attracted me was the secured parking

the hotel is beautiful with pool and jacuzzi

room service was very fast and very good

the pool was really cold and crowded, not one waiter to take a drink in the gardens or pool

only complaint i would have and it is trivial, the beds on the pool view side are a little

in summer time the garden and swimming pool are very full of life and nice people

friendly staff, large rooms, nice pool and gardens, good wifi connection

only complaint and it is trivial, the beds in the pool view area are a little hard

poor wifi, old and in need of a renovation

they charge me more. and they did not provide the wifi or tv remotes.had to go back for them

old not very clean. had to asked for towels blanket wifi

the exterior painting is peeling off, the room's 215 bathroom has mold in the ceiling, towel's bar missing,

location and parking availability

parking is crazy and the design is kind of weird

nice modern comfortable property. good gym. good breakfast. good bedroom and shower

the parking space is limited in the facilities

was great, the hotel parking is a small area but the hotel staff will shift cars around and make room

can bring your pet