the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

the bar kept running out of spirits and we had a room with a private pool which was lovely except there wasn

crazy golf for all residents but only 2 clubs (9 irons not putters) and balls

wifi was slow at times

the tiny issue i had regarding the laundry (they couldn't make my laundry nor provide me with an iron which was

stuck up staff members, they wanted to charge me 680 dirham (68 us dollars) for one small bag of laundry

towels were collected even if hung up, and there was a problem with the laundry so ended up having no towels

was really nice to spend a vacation with the kids

wifi - both speed and reliability were not always good - consistency of information - different

a beautiful location with pool and sun chairs / seating area a place to see real moroccan beautiful

wifi is slow and there is no signal

- amazing terrace with a lot of space - wimming pool - a lot activities surf , yoga .

the wifi is terrible and doesn t always work

we have enjoyed the pool very much too

wasn t hot in the shower which caused issues and the location is a bit far, issues for parking

hotel is approx 30 min walk into taghazout which i recommend doing for dinners etc as we only had breakfast

only thing i didn t like is the food , we ordered with room service and we didn t like the food, i called

room service breakfast not as expected but, still it was ok.

activities were happening that you could get involved in and timings- for example sunset yoga and pool aerobics

the spa was also very lovely and appreciated that the hamman had to be reserved

no laundry facility in villa, common shared laundry facility available within the compound

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

place, architecture of the hotel, best view from the room, food, staff, laundry service

didn t like the cleanliness of the hotel , and most of times not enough places for the car in parking

new modern hotel, swimming pool, golf, buffet, breakfast, ocean view

none of the tables at the restaurants, poolside or beach bar were cleared so rubbish everywhere

pool or ooolsnbeed to be heated in the winter

clean pools, amazing breakfast each morning, very friendly and accommodating staff

the pool, breakfast, staff, and tge amazing spacious room!

nice hotel, great swimming pools, very nice room, friendly staff, good food

had to call room service for daughters sofa bed to be made up several times

from start to finish, everything was fantastic, the pool was great (i dont know how to swim but i managed to

long walks and unavailable golf carts in case you want to go to parking

more spa facilities would be great.

long walks and unavailable golf carts in case you want to go to parking

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

breakfast was mediocre, unlike the restaurant which was good parking lot difficult to access

clean and close to the beach good breakfast

breakfast was simple but in all honesty no one enjoys an overwhelming breakfast, this breakfast has

good wifi

they also had a laundry service with a quick turn around

we spent the afternoon and evening reading in the hammock, enjoying the pool with nice background music and a

the breakfast is amazing and fills you up for the day

pool was too cold in april and would be nice if they had surf boards

they also have drinks on site and a pool

the wifi net

despite this the yoga class was really good and the gym are too

a lovely welcoming and friendly staff nice gym and helpful

sea the fish boats just 30m away were you can buy fresh fish very good buffet breakfast a kids toys corner in

breakfast was excellent. staff was superfriendly!!! very clean! big rooms

right across the street there was a laundry service that we used, they washed our stuff over night

no wifi in the rooms

hotel, with good breakfast and surprisingly good wifi

) helped us by accompaning us to a bike mechanic rooms are spacious and inviting good bed safe parking for the

parking service got aggressive when i first refused to tip him

the location is great, close to the immi ouadar beach and two aqua parcs close by, a female and kids only and

wifi in the bungalows

rooms and service are good, parking and security is good.

staff was lovely wanted to help nice location in the mountain very calm night animation, pool , kids

no wifi in the rooms, which was an issue and the main disappointment,

to enter a room and find dirty laundry in the drawers that's one thing

no laundry services

old towels, no laundry service.

very constant noise next to main bedroom (laundry workshop across corridor) 2) despite above reception staff

laundry service would make this a five star for me

laundry price

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

hotel is dated. water laundry expensive

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

laundry was never found and we ended up at friends place to wash the cloths

expensive laundry service

i used the laundry service and everything came back wonderful and in a timely manner

when asking for an iron, i was told they only do a laundry service which costs money

breakfast excellent. pool area great. good gym. massage and hammams superb .

room service

the shower the bed so comfy wifi fast

staff were really helpful and friendly, room was lovely, breakfast was a real treat.

room, the terrace, the sea-view, the breakfast and the possibility of visiting great beaches in the south of

there is a cafe downstairs which did an excellent breakfast and also lunches

breakfast was wonderful, fresh juices, warm bread, pastries, pancakes, eggs of choice, yoghurt,

the nice pool area included, sadly i didnt have time to profit it

helpful staff, simple but good breakfast, nice pool area

the lift is kind of old. the breakfast is fine but not awesome.

pool area is nice

helpful staff, simple but good breakfast, nice pool area

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

bar staff all laidback but quick , also friendly

is no wifi internet connection in the rooms

wifi in smoking area

stunning breakfast with olives and olive oil, tomatoes, green pepers, butter, mystery soup, mud (kind of

found the bar lacking atmosphere and drink

great if you have kids as there was a lot

wifi weak

pool is great and clean

good thing location very poor with the amenities they need to improve their food no room service thirty

i asked for my laundry to be done the day before we left and they did it for free

heart of agadir with plenty of restraunts and cafes nearby there is even a very reasonably priced bar right next

wifi in the room wasn't great.

really good breakfast that is served, daily excellent room service, generally nice staff

dining room becomes a bar in the evenings , open to locals all seem to be men who smoke heavily even in the area

i thought the cleanliness could be better in the rooms ie laundry could have been better.

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

location, the hotel, the wifi, the reception staff

it was really a bargain for the price we paid. excellent swimming pool, great room.

i did not occur any charges or used any hotel facilities and apparently someone had used the spa and had a

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

no iron available in rooms or hotel only laundry service which is 24 hour service

just the wifi at the pool

of all, some of the people who work there were amazing - the older lady in the kitchen who makes breakfast, the

and french guest great for entertainment and most enjoyable excellent for location to the sea wifi was good at

wifi was good

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

-don t do laundry even through stated on their policies

the walls are quite thin and our room was near either the laundry or loud pipes

dirty towel, view on the parking lot from a balcony.

property was spot on for all my needs the only downside was could do with a snack bar outside near the

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

room cleaned daily, laundry service perfect

they don't have an iron press. have to use their laundry service, which takes time.

pool was good as was the roped area at the beach just for hotel guests

have spa and hammam facilities

the clothes we put into laundry didn t get done and had to be returned to us soaking wet when we checked out

i handed in my clothes for laundry, but i never got them back

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

i handed in my clothes for laundry, but i never got them back

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

our laundry was lost for two days, nobody could explain where it went

some of our party attempted to use the laundry service and paid for express service, this was not performed

only thing that could've been improved was the gym, i do like to do a workout when away and the gym was not good

parking for the hotel is gated and gave me a sense of security

the balcony had laundry lines which were useful

friendly, attentive, and always ready to help with recommendations for great restaurants, laundry services

the pool was refreshing and many sofas at reception for drinking a coffee or meet friends

the wifi wasn't good at the room.

atmosphere pleasant while also looking after the safety of everyone at the pool (especially the kids)

a self catering flat there is no laundry services in the hotel, nor any facilities to hang your washing in the

no possibilty for laundry

wifi in rooms

10 mins walk from the beach great breakfast

location, good rooms, good breakfast

no laundry service apart from very expensive place around the corner

some noise from bar doors closed at night

non-free hotel parking poor wifi

parking spot is available for additional charge near the hotel

bit dated and shabby. swimming pool was out of order due to outdoor works.

delicious we had a room on the 2nd floor -2131 and the ladies who were doing the laundry and cleaning were

i was surprised i had to pay for a press service and laundry

charge enormous amount of money for the laundry service

just abit mixed up when u send clothes to their laundry..

the laundry people lost my wife s top which cost 180 the bed mattress was broken and slumped to one

laundry was very expensive. room cleaning was poor.

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

great hotel right on seafront promenade, fabulous staff, generous breakfast.

pool staff friendly and fun, our kids played water polo and darts with the team and had great fun

staff; waiters, servers, chefs , bar men, entertainment staff, pool staff, room cleaners ;hopefully i haven

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

the kids club staff were really friendly and my son loved it there

kids disco, along with night time entertainment the entertainment team, the restaurant and bar staff are

great for kids as the pool is lovely and the fabulous beach is only 10 minutes easy walk away with mcdonalds

my kids were so sad to leave

the room service staff are also responsive , clean , helpful

claim to have a 'late breakfast' 1030-1130hrs which is left over pastries in a basket on the bar surrounded by

heated pool & separate kids pool (not heated) good price for what we

i even asked a member of the entertainment staff by the pool one day and he assured me it was on at 8pm (not

kids club could definitely do with a fresh up

please ensure that you provide slippers,iron and a board alongside with a laundry bag

bar cocktails are good enough and plenty of choice

the spa was also great & hicham is a brilliant hair dresser

the bar and restaurant staff were exceptional

staff spacious room food was great & various beautiful view (pool view room) facilities & available activities

nice bar staff and animation team. good choice of food (not much meat though).

wifi is only near the reception desk and even there constantly not working

no wifi in the rooms, the hotel should not allow people to smoke in the rooms.

dated, uncomfortable beds, poor facilities, charged 5 extra for a gym that you could have in a garage, maybe

flush was too loud had problems in parking with some outside the hotel scammers long walks to the room, second

laundry was asked 2 times to wash the dress, never happened

the parking is a nightmare and the room wasn t clear

team who have things happening all day every day to keep both adults and children busy; the spa is amazing; the

we had a room with a view of the pool and very close to all amenities

they have a nice water park with a few slides, what is fun for some time

they have a laundry service but you have to make sure you ask for express service before particular time which

basic facility like iron was not being provided and on top laundry service was closed when we needed

you are forced to use their extortionate laundry service where you are required to give your clothes the previous

paid laundry facilities were available however

no irons in the room meant either wearing crinkled clothes or sending all your clothes to the laundry for

excellent location at the beach , quiet and a fantastic thalassotherapy and spa centre

great breakfast !

i feel the staff favoured the french guests in the morning at breakfast because they seemed to run around after

was slightly a shame that we were in the only room on the 3rd floor without a pool view which faced the hotel

breakfast buffet had limited selection and i felt that the lunch buffet could have been more varied

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

laundry was a bit expensive, but it was very quick!

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

close to beach, has pool, parking, big room with balcony

kids really enjoyed it

super noisy with laundry trolleys from 5am

not seen them, cleaned our room even when we leave late, the alhambra restaurant was great, nice gym, and the

loved the facilities at the gym and this exceeded my expectations as very well equipped

also, the hotel wifi connection was weak in most areas around the pool which meant you could only get strong

refillable body wash dispenser and soap bar in bathroom

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

no laundry bag in the room

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

room food service was good but the laundry not satisfactory

there could be more gym equipment behind cardio machines

20 for laundry, restaurant and bar closed,

the room is ok, however need a washing machine and laundry.

laundry machine

the room service is awful they only do your bed nothing more

(pictures available) - i was blocked in the lift in the first 10 minutes (hopefully my kids were still in my

were given incorrect info about the laundry services

nice stay with all inclusive specialy with kids

staff always cleaning, great wifi

opening hours of the gym - i used to go the gym at 8-9, but gym starts working only from 10, when u want to go

definitely pick up your alternative milk before arriving as they only serve alternative milk at breakfast

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

i request laundry service but restaurant staff came

the direct links between the reception, to the rooms, to the pool and restaurant and to the spa is very good

the gym is very small

although we booked half board, we had to order a pizza and pay extra for kids on one night

breakfast was not to my standard

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

i enjoyed breakfast ud83dude0b

the breakfast was disappointing

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

slow receptionists & staff response in general whether it s at the restaurant, room service or anything

water park was small but enough for our 9 year old and the cold water didn t stop him from using

facilities were great, pool, padel, gym etc

staff cleanness valet parking no air condition first of all, the photos in booking is not matching with reality

pool area is

the bar staff were also really friendly

the kids club and the staff

loved everything, the room, lounge, pool, music, atmosphere, service, breakfast was so delicious

the hour it would be needed more than 24h in advance and still, they say at front desk that room service perhaps

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

room service- one day they walked in after knocking but didnt wait for me to open, and i was not

breakfast every morning was a treat such a wide variety of options to choose from, something

of food and drink at pool and via room service too high relative to average agadir prices

beautiful pool area although right on the beach

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

and their pet cats are a bonus

the hamman/spa was also excellent

efficient and helpful staff wonderful spa and warm indoor pool

smoking allowed in the restaurant

themed parties * entertainment programmes * a heated swimming pool * a jacuzzi * sports courts * laundry facilities

food, vibe, people, pool, everything is nice

whereas this was not a problem in the gym , saunas , bars or restaurants, i found the staff in the reception

well maintained property, excellent gym, though free weights on large gauge bar need many more options

and smiley (moroccan culture) great choice of food and activities beach access and great swimming pool

created a very welcoming atmosphere; the staff are friendly and helpful, the food is great, the parking is secure

the pool was glorious

only reason i could not rate a 10 is because of the wifi

the room was really tasteful and cozy, and the breakfast was filling and delicious

we felt tricked into a paid breakfast without knowing the price

breakfast area overlooking the golf course is beautiful

wifi is very poor, little seilling leak in the dressing room, shower is a bit noisy

and more staff is needed in the spa as they were unable to accommodate easily

the pool was ultimate serenity, very relaxing, very clean - fantastic

we got the couples hamam package at the spa and we both loved it

modern, clean hotel. recently opened. good wifi

this hotel is old and i think it needs renovation but it has a big parking lot free of charge

air-conditioned room delicious breakfast clean room and bathroom refrigerator in the room

rusty bathroom equipment - unstable wifi - dirty floor around pool - shower sprays straight on the

no water in the pool

nice place, helpful staff and tasty breakfast.

they have a laundry service on site, which was helpful

spacious and comfortable

more variety in the breakfast, otherwise we loved it.

the swimming pool is great, and there s also a sauna and hammam available to book, though we didn t have

very decent breakfast with local home made product

wifi works all around and since i was working remotely

the kitchen down stairs was really gross and there weren't things you needed to actually cook.

the communal kitchen was well equipped and our room was clean