right across the street there was a laundry service that we used, they washed our stuff over night

wifi doesnt work in the room

) helped us by accompaning us to a bike mechanic rooms are spacious and inviting good bed safe parking for the

room,top servis,inclued 3 menu breakfest,most friendly stuff,parking very good & safetly

absence place de parking

breakfast was simple but in all honesty no one enjoys an overwhelming breakfast, this breakfast has

i wish there was a bit more variety when it came to the breakfast.

staffs are very friendly expecialy the receptionist and the breakfast serving guy

n clean very comfy king size bed great shower lovely sea views from the balcony a tasty free breakfast and staff

wifi is good but not strong in all rooms, so if you depend on it, ask for a room close to the

they also had a laundry service with a quick turn around

food was brilliant, and so was the breakfast

parking at the front door

younes gave some balls and rackets to the kids to play around

they also have drinks on site and a pool

the pool isn t heated, which may be cold out of season (october )

the spa was lovely

also that the hangout for teens closed at 3pm - my son loved it for making connections with kids his own age

and buildings exceptional - great food and drink options - nice pool and beach - excellent kids club - very

more spa facilities would be great.

lots of staff that were untrained and a photographer around the pool

bar staff should not free pour but follow recipes instead

spa treatments were great

gym/fitness center was acceptable but not extensive

-swimming pool big enough for both adults and kids (*there is also a dedicated playground for kids supervised

no laundry facility in villa, common shared laundry facility available within the compound

of extras at dinner were simply added to our room account, but in the case of some others (spa, laundry, some

place, architecture of the hotel, best view from the room, food, staff, laundry service

the gym in the hotel was decent and the prices in the spa, along with the food, was very reasonable

wifi and wc in the pool

the adults only pool is fabulous, the staff are attentive and friendly and the whole place is just perfection

this was a surprise bonus for us as we weren't expecting things like aqua aerobics, kids karaoke and beach

are marvellously catered for at their kids club, while there are also pilates, yoga and other gym lessons offered

to make a surprise in the room for my partners birthday, the hammam was excellent, good size gym, there was a

breakfast was amazing, even the snack bar food was delicious

towels were collected even if hung up, and there was a problem with the laundry so ended up having no towels

the tiny issue i had regarding the laundry (they couldn't make my laundry nor provide me with an iron which was

stuck up staff members, they wanted to charge me 680 dirham (68 us dollars) for one small bag of laundry

we had to wait around for 3 hours in the bar and were only offer 1 drink after we had been travelling all day

good location, amazing staff, very good food the best i ever had, good breakfast,

the form required to be filled out for laundry was quite confusing & we had our dirty washing brought back to

was perfect until they charged us 250 euros for laundry, they didn t have the prices specified in the rooms

were fantastic, and we took part and enjoyed a wide range of amazing activities such as mini golf, tennis, group

wifi coverage was good in the property

all the bar staff, they were always friendly & a good

wasn t hot in the shower which caused issues and the location is a bit far, issues for parking

wifi is slow and there is no signal

the outside space with the swimming pool is very cozy and it s perfect to relax at the end of the day

maybe they should empower the wifi connection

the location on the top of nowhere but breathtaking and enough space to chill and relax at the pool with a

parking just outside free and easy to find

very constant noise next to main bedroom (laundry workshop across corridor) 2) despite above reception staff

old towels, no laundry service.

moving around the complex early morning were a bit noisy with laundry carts etc

to enter a room and find dirty laundry in the drawers that's one thing

no laundry services

staff were really helpful and friendly, room was lovely, breakfast was a real treat.

breakfast was wonderful, fresh juices, warm bread, pastries, pancakes, eggs of choice, yoghurt,

with easy free parking available

a negative but just a point i will say just the fact that there's no pool or cooked breakfast so your paying

there is a cafe downstairs which did an excellent breakfast and also lunches

laundry price

the staff was helpful and available, food is decent, and location is excellent laundry service was not ideal,

no cups or kettle in the the room asks for iron /no iron /have to send your clothes to the laundry

laundry was never found and we ended up at friends place to wash the cloths

the lady who was cleaning my room was lovely and helpful, having a laundry service was a bonus too handed in

when asking for an iron, i was told they only do a laundry service which costs money

i used the laundry service and everything came back wonderful and in a timely manner

expensive laundry service

no wifi in the rooms so it was hard to log into amazon/netflix - not sure if it was possible

our room faced the pool

location + pool

pool area is nice

staff were so friendly and helpful and the breakfast was good

breakfast needs to be improved.

and full of light, balcony was a great edition for us too, breakfast was minimal but fresh daily, wifi was good

the hotel was old such as , old beds , no wifi in the hotel and dirty laundry sheets on the bed

no wifi in the room only in the lobby. ac wasn't working but also not needed.

pool is of a fair size with numerous poolside recliners to lie on for sunbathing, if you take the breakfast

is no wifi internet connection in the rooms

pool dated but crystal clear

i asked for my laundry to be done the day before we left and they did it for free

bar on site

the wifi is a bit slow

pool gave kids rash. staff were not always helpful sometimes rude.

balcony in the room, pool was nice was refreshed after being in the heat

the breakfast is also good and the service is good

we booked because of location, pool and kidsclub.

gym or spa due to renovation internet wasn't working in the rooms and sometimes went off in reception too

don't like that the bar area was closed by the pool and the music was turned on only for ten minutes and then

the parking for the car is a big plus, too, especially regarding the place where the hotel is located

wifi was good

i thought the cleanliness could be better in the rooms ie laundry could have been better.

our explanation that we had left the towel there and that it should be part of the regular laundry service, he

spa was closed for refurbishment

good fully equipped gym also

pet friendly

for two of us only had 1 set of towel,, lucky the clear lady just out in corridor with bunch of laundry

-don t do laundry even through stated on their policies

the walls are quite thin and our room was near either the laundry or loud pipes

is walking distance to beach *they found parking for my motorcycle * the bell boy was amazing and friendly

good breakfast, big pool, nice bar and decent prices

we asked for the laundry service prior to arriving and they said they had it: we were there for 2 nights and

no iron available in rooms or hotel only laundry service which is 24 hour service

on site spa with indoor pool is amazing had a fabulous hamman and massage and well worth the extra , food

front rooms in hotel near really loud disco so may not be suitable for families with younger kids but ideal

food wasnt as good as last year. options weren’t as much and breakfast was poor.

refused to provide an iron then charged 40e for a small bag of laundry and to iron 4 clean shirts

they don't have an iron press. have to use their laundry service, which takes time.

room cleaned daily, laundry service perfect

lastly, we appreciated that room service never entered the room during our stay (we kept the

breakfast buffet was a feast and had different options each day

some of our party attempted to use the laundry service and paid for express service, this was not performed

would of been nice to have a kettle and iron and ironing bard laundry service expensive.

our laundry was lost for two days, nobody could explain where it went

best place to stay. very friendly staff, best room service. delicious food and breakfast .

linens, towels, toiletries, netflix, excellent wifi included

i handed in my clothes for laundry, but i never got them back

the laundry service took 3 hours when they said 10 mins only

effort to get a room service menu took over 30 minutes and i was given laundry list instead (this is where

spa is the best of this hotel. laundry is good, cheap and fast. thank you!

i handed in my clothes for laundry, but i never got them back

the balcony had laundry lines which were useful

friendly, attentive, and always ready to help with recommendations for great restaurants, laundry services

nice place to stay for longer time. have small kitchen in room.

the pool man was also friendly

facilities were really clean and room service was excellent, construction did not effect us as work would be

no laundry service apart from very expensive place around the corner

high music in the bar , cigarette

nice staff , nice breakfast, nice pool,

upstairs bar area,never used chilli bar downstairs or the pool never realized there is a pool until last day

small swimming pool,difficult to find due to poor signage,parking outside limited.

a self catering flat there is no laundry services in the hotel, nor any facilities to hang your washing in the

no possibilty for laundry

com it mentioned there where strollers and when i arrive there where no strollers for kids

- very spacious room, excellent furnishing - balcony, tv (cartoons chanel), large bathroom, kitchen, dining

facilities & venues available for tours & spa treatments

laundry ship near by and a money exchange shop

working so had to walk to reception every time we had issue, no irons available so had to use the laundry service

charge enormous amount of money for the laundry service

delicious we had a room on the 2nd floor -2131 and the ladies who were doing the laundry and cleaning were

just abit mixed up when u send clothes to their laundry..

laundry was very expensive. room cleaning was poor.

breakfast was same every day, laundry price is too high sofa beds are uncomfortable.

we had a very good time at the bar in the evening

be nice to have a better quality wifi and weights in the gym

hotel rooms were spacious, breakfest very good, pool and garden exellent, ocean very close.

, so pleasant friendly couldn't do enough for you ,impeccable service maids in every day , clean laundry, bed

great for kids as the pool is lovely and the fabulous beach is only 10 minutes easy walk away with mcdonalds

kids disco, along with night time entertainment the entertainment team, the restaurant and bar staff are

pool and gardens kept really clean

there is so much to do with the mini golf, table tennis, pool, volleyball and basketball as well as organised

heated pool & separate kids pool (not heated) good price for what we

lovely little outdoor area from room and water areas were perfect for kids and families

were not enough sunbeds or umbrellas around the main pool, sunbeds rather shabby and could have been cleaned

breakfast & lunch fine dinner boring for the most part

kids club could definitely do with a fresh up

please ensure that you provide slippers,iron and a board alongside with a laundry bag

kids aged 16, 18,

kids disco was great for the children the bedrooms are large and

the buffet food for breakfast lunch and dinner were exceptional

gym was poor and the food wasn't amazing

it would be nice to have more meat options at breakfast

our kids loved everything about the stay too

breakfast could have had more options as a buffet and been of slightly better quality

views, spacious rooms, kind and helpful staff; beautiful views, great sport architecture (gym, yoga, surfing),

used the room service and could order across the restaurants which was really good

entrainment for kids

no lifeguards available and two young people got into difficulties in the big pool

wifi only worked in the reception area

the temperature of water in swimming pool was good

breakfast menu is the same every day

laundry was asked 2 times to wash the dress, never happened

hotel was lovely, nice decor, big pool, restaurants on site, breakfast buffet was amazing with so much to choose

the gym was lovely too

the parking is a nightmare and the room wasn t clear

hotel was very clean had all the amenities needed for an excellent break, gym,plenty of pools, beautiful kept

here multiple times as it’s convenient, has fantastic views, we prefer the chalets for the kids to run around

rooms and service are good, parking and security is good.

hard to find the bungalow, a confusing signs, the car parking was located bite far distance .

bar up on the hill, and a very good value for mney breakfast

wifi in the bungalows

they have a laundry service but you have to make sure you ask for express service before particular time which

basic facility like iron was not being provided and on top laundry service was closed when we needed

you are forced to use their extortionate laundry service where you are required to give your clothes the previous

paid laundry facilities were available however

no irons in the room meant either wearing crinkled clothes or sending all your clothes to the laundry for

excellent location at the beach , quiet and a fantastic thalassotherapy and spa centre

great breakfast !

i feel the staff favoured the french guests in the morning at breakfast because they seemed to run around after

was slightly a shame that we were in the only room on the 3rd floor without a pool view which faced the hotel

breakfast buffet had limited selection and i felt that the lunch buffet could have been more varied

difficult to get towels during the day - towel removed for laundry in morning but not replaced until after 5pm

laundry was a bit expensive, but it was very quick!

the room was supposed to be a garden view, but it was a view of the laundry hanging on the line

close to beach, has pool, parking, big room with balcony

kids really enjoyed it

room food service was good but the laundry not satisfactory

no laundry bag in the room

but the staff kindly got my shirt ironed with their laundry service but just be aware to not bring anything

to communicate with the staff in englisch (order breakfast, need of a bottle of water, laundry wash etc

room service cleaning was great and professional

super noisy with laundry trolleys from 5am

indoor pool was a great option for kids

for us (2 adults, 2 kids of 10 & 11yrs old), with a great seaview which also overlooked the pool

parking was full and the guard who was in charge for parking did not know where we should park our

just love this hotel - the staff are super friendly - especially mohamed and all the bar staff abd kamal in the

20 for laundry, restaurant and bar closed,

the room is ok, however need a washing machine and laundry.

laundry machine

the room service is awful they only do your bed nothing more

(pictures available) - i was blocked in the lift in the first 10 minutes (hopefully my kids were still in my

were given incorrect info about the laundry services

nice stay with all inclusive specialy with kids

staff always cleaning, great wifi

opening hours of the gym - i used to go the gym at 8-9, but gym starts working only from 10, when u want to go

definitely pick up your alternative milk before arriving as they only serve alternative milk at breakfast

plant milk for breakfast expensive laundry service staff in the hammam was not really helpful and seemed to be

i request laundry service but restaurant staff came

the direct links between the reception, to the rooms, to the pool and restaurant and to the spa is very good

the gym is very small

although we booked half board, we had to order a pizza and pay extra for kids on one night

breakfast was not to my standard

hotel that i have ever stayed in for 2 nights no hot water for a bath no heating you ask for room service and

i enjoyed breakfast ud83dude0b

the breakfast was disappointing

breakfast was buffet style, limited choice, but they did omelettes to order and had yogurts, bread,

a welcome pack with basic information such as phone numbers for reception and room service and laundry etc

slow receptionists & staff response in general whether it s at the restaurant, room service or anything

water park was small but enough for our 9 year old and the cold water didn t stop him from using

facilities were great, pool, padel, gym etc

staff cleanness valet parking no air condition first of all, the photos in booking is not matching with reality

pool area is

the bar staff were also really friendly

the kids club and the staff

loved everything, the room, lounge, pool, music, atmosphere, service, breakfast was so delicious

the hour it would be needed more than 24h in advance and still, they say at front desk that room service perhaps

you have to ask for everything: room cleaned, laundry back, mini-bar filled etc.

room service- one day they walked in after knocking but didnt wait for me to open, and i was not

breakfast every morning was a treat such a wide variety of options to choose from, something

of food and drink at pool and via room service too high relative to average agadir prices

beautiful pool area although right on the beach

that there was no iron or kettle present in the room, i guess this was because the riad offers a laundry service

and their pet cats are a bonus

the hamman/spa was also excellent

efficient and helpful staff wonderful spa and warm indoor pool

smoking allowed in the restaurant

themed parties * entertainment programmes * a heated swimming pool * a jacuzzi * sports courts * laundry facilities

food, vibe, people, pool, everything is nice

whereas this was not a problem in the gym , saunas , bars or restaurants, i found the staff in the reception

well maintained property, excellent gym, though free weights on large gauge bar need many more options

and smiley (moroccan culture) great choice of food and activities beach access and great swimming pool

created a very welcoming atmosphere; the staff are friendly and helpful, the food is great, the parking is secure

the pool was glorious

only reason i could not rate a 10 is because of the wifi

the room was really tasteful and cozy, and the breakfast was filling and delicious

we felt tricked into a paid breakfast without knowing the price

breakfast area overlooking the golf course is beautiful

wifi is very poor, little seilling leak in the dressing room, shower is a bit noisy

and more staff is needed in the spa as they were unable to accommodate easily

the pool was ultimate serenity, very relaxing, very clean - fantastic

we got the couples hamam package at the spa and we both loved it

modern, clean hotel. recently opened. good wifi

this hotel is old and i think it needs renovation but it has a big parking lot free of charge

air-conditioned room delicious breakfast clean room and bathroom refrigerator in the room

rusty bathroom equipment - unstable wifi - dirty floor around pool - shower sprays straight on the

no water in the pool

nice place, helpful staff and tasty breakfast.

they have a laundry service on site, which was helpful

spacious and comfortable

more variety in the breakfast, otherwise we loved it.

the swimming pool is great, and there s also a sauna and hammam available to book, though we didn t have

very decent breakfast with local home made product

wifi works all around and since i was working remotely

the kitchen down stairs was really gross and there weren't things you needed to actually cook.

the communal kitchen was well equipped and our room was clean