hotel seemed old, laundry room weird and really old. food just ok. staff friendly.

i asked for 2 trash bags to bring down my trash and the towels, he brings me a laundry hamper i told him i

the breakfast wasn't my favorite and the pool is tiny.

the room was as expected with 2 queen beds and a sofa bed for our kids

parking very convenient

laundry facilities, vending were also inadequate as they did not meet the needs of a traveling

no ice bag, no laundry bag etc etc

laundry room did not have a handle to open the door

breakfast was great, the staff was friendly and the payment process was super easy

breakfast could improve fake orange juice foodcold

tight on staff- desk not always manned because they are running towels, restocking, doing hotel laundry, or one

location was good and quiet, free parking, kitchenette, onsite laundry

they place our room next to the laundry room and storage and all we heard from over night was doors slamming

also normally hotel rooms have laundry bags in them, which this one didn't have either

so called breakfast , laundry facility did not worked for me..

we also used the laundry facilities and they were great and clean as well

laundry mat with coins only

very comfortable, clean having the kitchen was awesome, and the two rooms.

hotel was clean and well maintained. free breakfast was great too!

i think there could have been more choices for kids, waffles or pancakes

operated laundry in the year 2026

on and off interstate, great breakfast, and super friendly staff

pool and texas waffles, nice bathroom

great location in a quiet area of town. clean property and rooms. great breakfast as well!

great breakfast

i was just there for the weekend, but it was also great that they had on-site laundry facilities if you are

2) the onsite laundry only takes quarters, so could be modernized

and great location access to the freeway easy to find breakfast was good and all the personnel were friendly

close to lots of activities. rooms were cozy. pool was awesome

well, not able to assist ourselves for complimentary breakfast.

washer and dryer were complimentary with (cheer) laundry soap available for

laundry room is also free for guests to use

laundry room was a mess

having laundry available was a plus

full fridge, 2 stove burners and free laundry was a huge plus for a 5 night stay

bed / breakfast / staff / location / pool / balcony

are super friendly, location is close to market and restaurants, pool stays late, scent of the

all towels left debris behind including gym towels

rooftop bar was amazing

car got vandalized during our visit, they broke his window and got into their car since the parking lot is really

everything was awesome from the staff to the laundry room, beds, shower, breakfast!

the gym has essential equipment, and the pool is comfortable as well as the laundry

pool is sooo small and the water looked kinda slimy

and nice room good location friendly staff awesome kitchen everything is new and

the gym has essential equipment, and the pool is comfortable as well as the laundry

no pool no laundry

laundry services

laundry ask for help for ride to airport

are doing construction and it was a bit loud but tolerable and there are no laundry facilities

the security guard was doing a great job walking around making sure everting was good around the parking lot

and cancer meds after staff swapped my room without notifying me & dumped everything in a vinyl laundry bin

the location, there s a lot of drugsddicts around the parking lot.

parking was inconvenient, but planning ahead made it work. valet parking is the best option.

avoid facing the road, but note that the pool view can also get a bit noisy in the afternoon but is overall

the gym was pretty

the laundry area has a gym and a pantry like place where you fill out a paper when you purchase items

my room was quiet and comfortable. i liked the free laundry facilities.

we were very impressed with the free laundry facilities and the coffee, hot tea, oatmeal and fresh fruit provided

there was a basket in the closet for us to use when doing laundry, which was free as well

wish the convenience area was a little bigger, and had laundry products but it was still very

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

thanks to the team for getting my laundry back to me on time

building area around the pool needs some updating and tlc, especially for the rate they are asking per room

on the grounds of the hotel there were two restaurants, one of which served as room service, an excellent coffee

direct step-out from our balcony to the pool (balcony was fenced in), even though the pool was our view

laundry room was busy

was a mix up in the valet laundry - the service not available on the weekend - and it was inconvenient

more space, better mats, rollers, balls needed in gym.

could have made a lot of money if the bar was open later

the pool was nice ( it s inside), but the water was freezing cold

room setup was good. had 2 queens. had laundry room on property.

for some small wash towels and was told they didn't have anymore and would have to wait until the laundry was

the breakfast was fresh and hot

kids we're a little disappointed that the pool was closed

easy parking and entry to building closest to our room

the gym and vegan burgers

everything was very nice looking. indoor pool for my kids is a must!

didn t work, the only chair in room the seat was stained with god knows what, so called room service was a

t like was there was construction at the property the pool wasn t open the restaurant the bar nothing was

than that, this was a fantastic stay; we enjoyed the complimentary underground parking and the room service

good hot breakfast, and 24 hours coffee

breakfast, something for everyone, even fresh fruit: strawberries and blueberries

breakfast was great before leaving for work everyday.

the sofa bed is not comfortable for kids'

excellent breakfast and really liked the room away from i-35

my laundry was stolen out of the dryer and i asked the person working the front desk to check any

location, clean room, clean gym with lots of weights

- while the pool is lovely (my kids love pools) the room is too cold for a pool room, so when you get out you

desk staff was very nice, pool was warm enough to swim (outside temps were 20s), breakfast spread had a good

my daughter loved the pool and i the gym. the room was spacious and comfortable.

to complain about something, it was only that i could not get change from the front desk for the laundry machines

cleanliness, laundry available, less than a mile from my job, and the really don t allow smoking at the

comfortable room lovely clean hotel laundry lovely place goos value for money

the staff was very accommodating and the facilities like laundry room and exercise room where very convenient

facilities - kitchenette with fridge, laundry room, gym

pool was small but just right for the kids who had the pool to themselves

we loved the cleanliness, comfortable beds, free breakfast and the great rate.

from front desk seevice to the room n breakfast was excellent

the lobby and breakfast room were immaculate and even smelled clean when to entered the

staff was so kind. the room was great and breakfast was excellent!

was a pile of used linens in the hallway in the morning, it would be better if housekeeping used laundry carts

no laundry on site. internet connection keeps cutting off.

there was no guest laundry available.

guest laundry facilities

my kids got hand foot and mouth off the carpet the floors were not clean and the staff was rude

loved the gym

the shower linear drain was partially clogged, water pooled in shower

was charged for the mini bar and don t know why

great bar and restaurant. helpful staff. nice rooms and location

lovely and comfortable rooms, great gym, excellent location, modern, and nice ambiance.

hot breakfast, quiet location, fast wifi, enough parking, comfortable bed, clean room

had a hard time cause there was no parking they allow big trucks in the parking lot taking over parking spaces

could've been in a bigger parking lot.

pool was closed

we enjoyed the pool

my room was at the end and between the laundry facilities and the adjoining room (there was a door that you

off street parking was a plus

and the pool is fun, too

perfect location for shopping, easy parking, hip decor, lovely staff

pet friendly and great food, music, coffee shops

laundry out of order all week; restaurant, bsr, and facilities all closed

was a bit upset that there was no microwaves in the rooms and the microwave in the laundry room was missing the

although we chose this hotel for the laundry facility advertised on the website, the laundry room was nonexistent

liked the pool and hot tub, useful having the guest laundry room to use

no laundry room

place needs to be updated the tv didn't work most of the time the laundry was so old and didn't wash well

instead i was put in a handicapped room with a queen and a twin right across the hall from the laundry/maid

(not sure, but it smelled like an old basement or laundry room, burning natural gas, a little mildew, etc

large rooms, nice kitchen and lvg area

also that the pool was open for some of the time

room good, laundry facilities, well located, helpful staff.

pricy at times laundry machine smells and self service is a bit pricy

on-site laundry facilities

you need laundry, it's $4

friendly stuff laundry convenience cleanliness

didn t like having no guidance and no help with my life from the parking lot, up stairs to the lobby while an

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

free parking

pool was very nice

the pool, the lounge, the grounds

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

laundry only has one machine, which broke down while we were there

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

the indoor pool was great

my 4 kids had the best christmas swim

wish they delivery the food from the on-site restaurant to the room as i had lo leave my kids alone to go get

embassy suites allows dogs and has a separate living room area that kids can stay in while i had peace in the

than a standard mid-range usa hotel, with comfortable and clean room, good breakfast, cheap coin laundry, gym

the laundry room was so hot but i decided to stay with my laundry anyway.

reception was able to provide coin change for the laundry room machines, and the laundry room had seating which

i had to drive to store to buy laundry soap

room/bed, nice pool area, friendly and helpful staff, laundry facilities, good gym, close to downtown and south

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

checkin about 40 min at 12am with the kids super tired

our room and the view from the pool was incredible overlooking lady bird lake

breakfast was too expensive, especially for kids

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

banging laundry bins

could be a little more for breakfast

people roaming the parking area. didn't feel too secure.

my kids named it murder motel

generally during our few weekends away from the kids, i really like to use all of a hotel s amenities

facilities where excellent and we may just have had the best margaritas we've ever tasted at the pool bar

huge cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would

cranes and banging sounds at 7 am on a saturday), and also didn t let us know both the pool and spa would be

gym, lobby and other spaces were super nice

laundry service, staff friendliness

had laundry sent out and it returned with items missing

mistakes on room service

didn t approach and open our door on our way out, the room was hot so we had to ask for a fan, room service

very pretty hotel, cute rooms, great pool

sent my laundry out and had to ask for it back rather than it being delivered

we've had drinks at the bar before and they were great (old fashion)

the gym was small but fine except that there was no water service - it was empty

no room service.

we did get an early check in and the staff was friendly

the pool was amazing, there was a wall up bar which was the restaurant inside as well

hard to get someone on the phone for room service. no kids menu for the kiddos

the property is also pet-friendly, has a great restaurant, and features a rooftop bar with an incredible view

great location and good lobby pool and gym.

wifi was non existent and after many tries the engineer had to give me access to the staff account

no laundry bag in the room

the room service menu didna

was excellent, very accomodating for family with baby, room service excellent, valet service excellent - overall

my kids favorite was the pool, spa services and executive room

also, we ordered room service two nights in a row and both nights they were out of several items

was terrible old and small and kids spashing and yelling and not enough lounges

i had breakfast on the patio early saturday morning and was disappointed to see the patio had not been

the bar

air conditioner is noisy; the pool area is outdated; the restaurant was a rip-off; and i was charged for 3 nights

mediocre, the view was crossed by high powered electric cables in your face, the service at the breakfast was

lots of food options nearby and by the congress bridge -pool -gym -laundry facilities -friendly

close to bus to space center. good laundry facilities.

in and out easy, staff great, breakfast was good, gym was ok

they let me do a very late check out which was helpful as a was working that day

pool was underwhelming

it was also difficult to find pool towels (they're in the laundry room)

the staff were very polite and friendly and the hotel has a self laundry place, which helped me a lot

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

clean, staff were helpful, breakfast was very good, laundry room very helpful

one laundry facility

pool bar is awesome

they charged over $12 for wifi.

room price, the parking price, the pet bathroom facilities were located too far away

free wifi. great property. highly recommended

particular thanks to jack at check-in, cindy with room service, gary, keith, and jessica at geraldine's, and

bar closes at 9pm

didn t like that we ordered room service and hadn t received after an hour and half

staff is amazing! everything was perfect. we stay here often when we visit our kids. :)

loved the stay, my kids really enjoyed it. the view was very pretty.

our breakfast order placed the night before was lost and then breakfast delayed as an oven went out

rented the hotel because of the laundry room and it was not available

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

continental breakfast, nice laundry facilities, clean and good sized room

we used the pool and laundry facilities and everything was in great condition

i didn't love all of the added fees...resort fee, spa fee like why are there two?

stunning all the time specially at sunset and sunrise, we stayed at the juliet balcony room ,kids friendly ,

the bar is a great place to congregate after a long day playing golf or hiking the trails

property, loved the various areas, golf course, pools, restaurants and bars, shops, fire pits, spectacular views

bag upon check-in and restaurants would often provide activity sheets and crayons to preoccupy kids

the location is not good, in the middle of a huge commercial parking lot

breakfast started on monday and tuesday was great

breakfast was reasonable, but there are many places to eat close by so no problem

breakfast was very good- maybe add some fruits to the menu. location was perfect for our needs.

the breakfast was not good. there was little worth eating.

back door opens to bar on rainy street

very clean, modern, location, good breakfast, friendly staff

location is central, the room was confortable. they provide breakfast and it was good.

can be a bit loud at night because it is next to traffic and a bar

location!! and complimentary breakfast. so convenient!

the gym had enough equipment to cover your basic workouts

location, easy to walk everywhere, great staff, clean hotel, good breakfast

were not informed at the time of booking that the indoor swimming pool was under renovation and this was very

they have a nice gym & pool to use

free breakfast was very good, even for a hotel, champions is a very convenient sports bar with reasonable prices

bonus: there is a laundry room with 4 washers and dryers

the sports bar on the ground floor had a good craft beer selection and the food was good but the service

i arrived i was told i would not recieve any room service as i was staying so short, however i blood stain in

location, location! attached bar and restaurant open late

they kept me and my 3 kids waiting for a long time

the pool and adjacent bar offer a great view of downtown at night

always love the rooftop hot tub and heated pool with the austin skyline overhead so pretty

i loved the pool and bathroom

we ordered in room service and it came promptly and was hot and delicious

beautiful bar and pool

laundry service at the hotel, big spacious room

clean look to the rooms. the 3rd floor bar was really nice and different.

they had a delicious breakfast oatmeal bar and a delicious overnight oats/chia cup

the staff was friendly, and the room was comfortable with a spacious bathroom, a lovely kitchen, and a wide

clean and spacious and i like that it has a kitchen

the food we went to grocery to get since there was no service available) and for someone to empty laundry

i missed having room service.

some college kids were in there with tee shirts, shorts and flip flops acting like jackasses

and i headed down for our workout only to find there were no disinfecting wipes and where for the gym equipment

beautiful building, great location, wonderful rooms, great room service.

breakfast in the gold lounge was excellent. omelette station was awesome.

the pool, food and drinks and breakfast buffett at the gold experience.

the convenience of the gold level amenities as time was limited and could grab a drink or breakfast before

-spa services front desk slow

gym was big enough, clean with working equipments

central location and squeaky clean! laundry was a bonus too.

also trash cans were all overflowing and laundry was all over the hallways

was perfect but when booking you have breakfast option with voucher in caroline

the location was accessible to restaurants and shopping centers in the area. very pet friendly!

that it was pet friendly with no extra fee

there weren't robes in the room nor was there a laundry bag in the closets.

disappointed as pool was in the basement

it is set within walking distance of the capital and many restaurants and bars

the day we arrived, the bar and restaurant in the hotel were closed, so no room service for us

were friendly, it was good walking distance from the major parts of austin, and i enjoyed the gym and pool

on a caesar salad and other things (mayo, ketchup) left off orders (4) wanted to do 4 days of laundry on the

staff, rooftop pool, view & design

bed was super comfortable and breakfast was amazing

delicious drinks at the bar downstairs

restaurant in the hotel took too long with food and bar didn't serve my beer

also, it is across the laundry room/ housekeeping

the hotel was very pet friendly

room service

wifi was also not included

$40 valet parking per night and $50 non refundable pet fee.

we didn't use the pool or laundry, but for a longer stay, these would be nice amenities

laundry requires extra cost (usd2

laundry situation was a little confusing amd we ended up wasting time and money trying to get it to

liked the little details such as 2 tabs each for the dish washer and laundry machine

we were also able to go and do our laundry which was so convenient given we have been travelling

laundry only took coins, which the hotel is cashless,

the restaurant and bar on property is awesome

couldn't find a pool and the hot tub was green and disgusting

was charged extra fees for state taxes, city taxes, city-state taxes, pet fee, etc

walking distance to everything downtown. big comfortable rooms. wifi worked wonderfully.

front clerks were past rude when asked for change to do laundry, i found the accountant when i thought he was

the room was good and i particularly liked the laundry facilities, but there were not enough snacks/personal

unit in the room was very noisy and there was a weird smell in the room which maybe came from the laundry room

location of the laundry room was odd and added a lot of time to the task because machines did not offer payment

i liked breakfast. laundry service. pool. the location was clean. staff was very nice.

great rooms / in house laundry (bonus when travelling with family) definitely staying here again when back in

hotel has its own coin operated laundry as well as a normal daily service

great breakfast, extremely helpful and friendly staff. laundry option

place has everything you need + laundry, gym and breakfast

laundry facilities, room size

mandatory valet and no laundry

no fridge no safe no laundry facilities

dirty laundry no service still charged same price

laundry

enjoyed a nice dip in the pool on a hot summer day

there were laundry facilities and a restaurant on premises

room service was so quick! valet/shuttle service was spectacular, when available.

the room was comfortable, the gym was

of accessibility to pool area late hours 8pm is way too early

newly remodeled rooms. room service was available.

that and they upgraded us to a suite - with 2 small windows out into a hole where all the hotel laundry hang

convenient location, secure parking, spacious room, laundry facilities.

swimming pool closes at 22:00

the wifi was free of charge and reasonably fast

the personnel who work during breakfast were super nice and courteous

laundry facility, very thin walls and connecting doors meant i could hear everything going on in

no laundry bag and garbage bin.

we did not eat at the hotel, but the rooms, bar and atrium were nice and clean

logan at the front desk was accommodating to our early check in and our pet friendly room

the outdoor spaces by the pool and bar are a treat

we were there for our anniversary and found a bottle of wine, rose petals, chocolates and a handwritten note

heated rooftop swimming pool and bar

the rooftop pool and bar were nice

vibe was fun, location was great, pool and roof top bar super fun, gym had lots of equipment and kept immaculate

wish this hotel had been built while my kids were all here at school-would definitely have been my go to