the rooftop pool and bar were nice

no room service after 11pm

we were there for our anniversary and found a bottle of wine, rose petals, chocolates and a handwritten note

the gym is great and it has 2 peloton bikes and the rooftop pool is very nice (especially as they only

the bar staff and the rooftop/pool

there were laundry facilities and a restaurant on premises

enjoyed a few hours by the swimming pool in the sunshine

like the gym and spa was out of service and no communication was given to us at booking time about this

if possible book 310 we had roomy 2 queen beds, living area and kitchenette and a terrace/balcony right out our

restaurant or room service due to covid-19, but they did provide a nice brown bag breakfast

convenient location, secure parking, spacious room, laundry facilities.

that and they upgraded us to a suite - with 2 small windows out into a hole where all the hotel laundry hang

i couldnt get our wifi to work

the staff was helpful, and the breakfast was ok

the rooftopf pool area was nice

was by the laundry and noises all night difficult to sleep

just the swming pool no light in the night

maybe a sun room over the pool area?

good ac is always important, the blackout shades for sleeping, the bathtub, the soft towels, room service and

has general cafe fare - a good alternative to the restaurants on-site if you are traveling with kids who don't

sent my laundry out and had to ask for it back rather than it being delivered

staff, nice size bar area, cool modern rooms, complimentary breakfast pastries, arboretum type sitting area,

night life is there, the pool is nice

the gym was small but new and perfect

my 3 kids enjoyed it as well as me and my husband

laundry

mandatory valet and no laundry

no fridge no safe no laundry facilities

dirty laundry no service still charged same price

next to the capitol, okay breakfast (but meager compared to other la quinta hotels by wyndham), gym, overall

there weren't robes in the room nor was there a laundry bag in the closets.

the pool was great

thing about the hotel was the indoor pool

website for the cafe indicated a menu to order breakfast from, but when we arrived with kids having promised

the pool has a sweaty taste to it. my husband was not able to swim laps.

laundry service at the hotel, big spacious room

breakfast staff was awesome, as well as front desk & valet

and the bar area

elevators slow, rooms small for double, room not stocked properly with kitchen items, there isn t daily

kitchen facilities in the room were great

central location and squeaky clean! laundry was a bonus too.

also trash cans were all overflowing and laundry was all over the hallways

amazing - excellent staff - perfect location downtown - great coffee bar / restuarant on site - gym was good

great view from the 21st floor, onsite coffee bar and restaurant made our stay even easier

distance to the capital building, ut campus, the saturday farmers market, trader joe s and a pet store, all

bar was the most disappointing

roof top pool and swim up bar was a nice sun trap - staff were very attentive and made sure we were well

even our kids agreed that this was the best hotel they have ever been to

we chose this hotel because it is pet friendly and we were pleasantly surprised but my how beautiful it is

hotel, very beautiful spaces, great staff, restaurants are delicious, the gym is amazing

the food we went to grocery to get since there was no service available) and for someone to empty laundry

mesage came in when we arrived at airport, requested early check in

room service does not include the making of your bed

poor wifi

we had our kids with us so we didn't get to enjoy the bar but we did walk through there and it seemed like a

also, it is across the laundry room/ housekeeping

the room service arrived very quickly always warm

the wifi was excellent

poor in-room wifi service - hardly worked at all

the restaurant, starbucks & bar being closed

laundry service, staff friendliness

had laundry sent out and it returned with items missing

there was another $100 added to the room between the $54 valet fee and the pool fee

spa was closed (but was still being promoted on the tv in the room, and on pamphlets) which was

very pretty hotel, cute rooms, great pool

amazing hospitality from staff especially sergio at front desk, the gym and pool (also has self laundry

loved the room - had everything and it was also great to have access do some quick laundry and a workout

had gym and pool and laundry facilities that we did not have time to use

place has everything you need + laundry, gym and breakfast

hotel has its own coin operated laundry as well as a normal daily service

unit in the room was very noisy and there was a weird smell in the room which maybe came from the laundry room

the room was good and i particularly liked the laundry facilities, but there were not enough snacks/personal

front clerks were past rude when asked for change to do laundry, i found the accountant when i thought he was

the guy who checked us in was so funny and friendly also the laundry was sooo

i liked breakfast. laundry service. pool. the location was clean. staff was very nice.

decorated, quiet, and spacious room with comfortable bedding, a large bathroom, convenient coffee, and access

traffic around hotel was horrendous. very limited room service

couldn t order drinks via the pool unless staff were there but they didn t come

great bar and restaurant. helpful staff. nice rooms and location

the shower linear drain was partially clogged, water pooled in shower

on a caesar salad and other things (mayo, ketchup) left off orders (4) wanted to do 4 days of laundry on the

like the room it was clean and staff was nice to us and pool area was clean and had a nice view

room service at any time!

took 2 days to get them to correct the time of the clock in the room and a dirty room service tray was on the

front desk, housekeeping and room service personnel great

the laundry services were down, but there are close by laundromats.

laundry room dryers did not work and had not for some time

the staff were friendly and helpful. loved our bar tender, cooks.

pool had leaves and debris from the tree that over hangs and did not appear clean, suggest a pool

the gym was also clean and had everything i needed

laundry facility, very thin walls and connecting doors meant i could hear everything going on in

no laundry bag and garbage bin.

a cool hotel and the pool bar is fantastic

was able to get an early check in which was super helpful as well as a late check out

a cool hotel and the pool bar is fantastic

no laundry bag in the room

the shower heads are amazing, the pool is great and the staff is friendly

and gym was excellent one of best i ve visited thus far

the lobby area including the bar was so inviting and comfortable

if anything, i would ve liked if they listed the pricing in the spa menu available in room

two things made my stay considerably less pleasant: the wifi worked only on and off (this had nothing to do

champions sports bar greasy, dirty, smelly at breakfast

free breakfast was very good, even for a hotel, champions is a very convenient sports bar with reasonable prices

is clean the room was nice it has complete set of kitchen needs for people who can cook, big fridge and dishwasher

pool was out of service.

bonus: there is a laundry room with 4 washers and dryers

wifi did not work and hot water was not working. or was hot enough.

hot water was working and wifi worked.

they kept me and my 3 kids waiting for a long time

way too noisy. had lots of kids and the traffic noise bad

did not like the laundry being outside with no way of securing items or the ash trays in the breeze way outside

got room 120 next to the laundry room

day there because it wasn't delivered to the hotel - meager breakfast - pool was closed - the laundry was out

over to the front desk as we were told , once arrived we were told that they re kept at the laundry room so

laundry facilities

close to bus to space center. good laundry facilities.

lots of food options nearby and by the congress bridge -pool -gym -laundry facilities -friendly

hot breakfast included

great choice of breakfast items

pool was underwhelming

didnt like that the restaurants or bar close at 10 but oh well this place is worth it to shut down

amazing location, great food options, nice pool and bar. can t wait to stay again.

no self service ice machine - room service delivers tiny ice buckets quickly, but not my preference

the pool was amazing, there was a wall up bar which was the restaurant inside as well

the pool and the walk up bar at the pool

bed was like a cloud. service was perfect. location great. spa fantastic.

the pool is tiny, no room service after midnight, and very basic room which would be the equivalent of any

staff were very good, every one was polite from the check in,room service, spa staff and the cleaners

mediocre, the view was crossed by high powered electric cables in your face, the service at the breakfast was

pool was terrible old and small and kids spashing and yelling and not enough lounges

the laundry i delivered to the front desk didn t get done, even though it followed the hotel s

i also used the laundry service, the cost is like $2 for a pair of socks and $5 for a t-shirts

pool was very nice

our room smelled of cigarette, we were ok but the kids complained about it

they accommodated with late check out and room service came very promptly

laundry only took coins, which the hotel is cashless,

the restaurant and bar on property is awesome

wifi is the worst i had in 15 years , weak with bad reception too

18th floor restaurant and bar great food and great service

walking distance to everything downtown. big comfortable rooms. wifi worked wonderfully.

there are full kitchen with washing machine and the laundry in my room

simple effective gym, good size room and laundry free within room. staff lovely

liked the little details such as 2 tabs each for the dish washer and laundry machine

laundry requires extra cost (usd2

loved the laundry machine

my kids found the snack bar in witch their was no sign about any charge, our bill was extra high when

the pool area bar closes at 5pm.

late check out policy too strict, bell hop service was non existent, traffic around hotel poorly

i loved the pool and bathroom

always love the rooftop hot tub and heated pool with the austin skyline overhead so pretty

on saturday the pool area was not too kids friendly

the staff was wonderful! the breakfast was delish.

we absolutely loved the breakfast - wonderful spread from hot food - eggs, oatmeal, potatoes, waffles (amazing

breakfast in the gold lounge was excellent. omelette station was awesome.

fantastic pool

rooms tired guest laundry used by staff (rags, swiffer floor mops); had to ask that their laundry be removed

embassy suites allows dogs and has a separate living room area that kids can stay in while i had peace in the

no opportunity to fill a water bottle except for a rather unappealing looking dispenser in the gym

pool area is small , and the water was very very cloudy and no hot tub.

location, price, pool for kids, breakfast

i asked for room service took 3 hours to get us room service

pet policy resulted in loud dogs on our floor

pool is awesome

when it came time to leave, allowed late check out and secured our bags until we had to depart for the airport

free wifi. great property. highly recommended

friendly stuff laundry convenience cleanliness

pricy at times laundry machine smells and self service is a bit pricy

no wd in the unit, but if you buy a washing powder, you can wash your clothes in the hotel's laundry

on-site laundry facilities

room good, laundry facilities, well located, helpful staff.

back door opens to bar on rainy street

breakfast oatmeal is good! there is also milk and yogurt.

location!! and complimentary breakfast. so convenient!

can be a bit loud at night because it is next to traffic and a bar

very clean, modern, location, good breakfast, friendly staff

we used the pool and laundry facilities and everything was in great condition

lot within walking distance - hotel was clean and rooms looked new - i used the services area for laundry, and

rented the hotel because of the laundry room and it was not available

area, great breakfast, very clean rooms, totally equipped kitchenette, full-size fridge, 24/7 laundry

continental breakfast, nice laundry facilities, clean and good sized room

pool was very nice

free parking

and open space right on south congress, restaurant is amazing, bar service and staff have been there forever

there were not enough chairs at the pool to accommodate people who wanted to lay out by it

lots of nearby shops, dining, gyms and plenty of parking

my room was at the end and between the laundry facilities and the adjoining room (there was a door that you

location walking distance to lots of downtown restaurants bars and shops didn t get to use the pool but looks

like the friendly staff, the lobby store is open all night and the pool is great

space, bedroom was small but good size for two people, pool was stunning and the bar was a great little add

plus, and this is always a win for families, they offer free parking, which is a definite bonus

to complain amongst ourselves and clean our own room (upon arrival to our filthy room with dirty laundry and

not so bad at first except they're dirty, things were broken on the panels, dirty laundry was often on the

it was also difficult to find pool towels (they're in the laundry room)

towels were all used and overflowing from the laundry basket onto the floor

clean, staff were helpful, breakfast was very good, laundry room very helpful

thanks to the team for getting my laundry back to me on time

it was overpriced despite the fact that they did not have normal hotel amenities, like a laundry service, and

hip hotel in fun area with plenty to do nearby, super nice room, lots of space, nice lobby, great bar area

access to just about everything with exceptional on-site amenities like the rooftop bar + pool

we also loved the happy hour and dj at the bar in the lobby

the gym had equipment we needed and pool was refreshing for austin summer heat

great hotel, great facilities including gym, pool, meeting room. very new and comfortable.

the pool is nice

- it would have been nice if there was a stove in the kitchen

breakfast was excellent; the staff was attentive and responsive to our needs

even for your pet

breakfast was wonderful, too

coffee supply in room should be larger. need to add the golf channel to the menu of tv channels.

i loved the comfortable room and it's a great place to stay with little kids..studio is great

i loved how pet friendly it was as well

breakfast had a variety and was very filling. staff were very friendly and outgoing.

laundry was out of service for entire stay

laundry out of order, no fridge, no microwave

bed was too firm and pillows were flat. laundry facilities were out of order.

the swimming pool was unusable and the laundry facilities were out of service.

the pool had broken glass on the outside of it and roaches everywhere

staff, occasionally difficult to communicate as some spoke mainly spanish, liked having a laundry on each floor

guest laundry room was a bonus

pool, bbq, laundry areas available on site

the room, the bed, the tv, the shower, the laundry. it was a nice stay.

guest laundry has been out of order the whole time i've stayed here

the pool, gym, laundry

i had to drive to store to buy laundry soap

it was very loud in the morning with banging, clinking, large carts being moved around, and the laundry room

laundry room kept sparkling clean

room/bed, nice pool area, friendly and helpful staff, laundry facilities, good gym, close to downtown and south

free self parking

loved that there was a bar and almost a restaurant area downstairs for us to lounge and get drinks or food

kids in pool screaming at late hours

of free parking mini restaurant & bar with delicious food & friendly servers comfortable bed hot shower with

pool was a little dirty but thats it

breakfast could have been better

the parking was free, but the parking lot didn't feel safe.

gym was a little crowded as in a lot of stuff for me to maneuver around

internet, free parking, everything seemed clean and the bed was reasonably comfortable

breakfast was just fine

the laundry was out-of-service

that they were going to charge my dirty bath house i ve never been to a hotel charges for the laundry and i

laundry room was out of order, in room phone unuseable, thicker bed blanket, door lock seemed weak

to deal with rude staff and noisy guests babging music and to top it off they occupy the guest laundry $o that

laundry facilities onsite & a perfect grab & go breakfast

banging laundry bins

didn t work at all restroom has no vent wall outlets were hanging off the wall wires exposed no laundry room

comfort, and wifi

there were two nights we were woke at 2 am to drunks being loud being so loud woke my kids up.

my kids and i were too hot to sleep, the facilities were dirty, and i felt terrible for the staff

fitness room, pool, laundry room, coffee maker in the lobby with even a toaster

i m not sure if it was because of the laundry facilities next to us but that s my only

getting to the laundry services for handicap.. way too difficult.

helpful staff, good laundry facilities

the laundry center was a bit confusing

there was a very foul odor coming from what i would assume was the laundry facility or boiler room on the first

there was too much noise. i was put next to the hotel laundry.

had wet swim suits but there were no bags in the room to put them in, no trash can liners, no laundry bags, so

laundry on floor 2. two of 4 machines weren't working. can use card only.

were still smelly and dirty restrooms were out dated tub was peeling, laundry room wasn t working

there's also a pool, a bar, and laundry onsite

laundry facility was well priced

the hotel has ample parking and well lit

possibly if i was there early to try the gym. you need to include continental breakfast.

the pool is not how it is in pictures we were very excited to be able to swim the pool was dirty when

i had to kill a cockroach in my room and there weren t comforters on the bed or laundry bags

the website claims they have fridge and microwave also a pool and laundry room which the pool was very dirty

laundry only has one machine, which broke down while we were there

was maintained and the room smelled so clean, our sheets smelling of fresh bleach load of laundry

door to get in broke, like key fob died so couldn't get in laundry took all my money cuz was no note saying was

no laundry service.

no laundry room

it's a good hotel, there's a nice architecture, pool and gym

no room service compared to other hotels around the area

maybe the pool needs to be better

the hotel has coin laundry facilities

pool was clean and a good guest laundry room

facilities; laundry and exercise rooms on site

the happy hour food was a nice touch, and breakfast was a huge hit -- with me and my kids

the breakfast could be improved

the people are nice and friendly. you have a laundry, what works fine.

laundry room is a big plus, again also clean

the location is nice...off the freeway. laundry room is good.

laundry room fully kitchen/dishes location is good

laundry room fully kitchen/dishes location is good

was a bit upset that there was no microwaves in the rooms and the microwave in the laundry room was missing the

the bath towels were stored on the counter and there was a sign for saving water, and laundry to not use if

the laundry room was out of service.

time we took a shower and after for a while too thankfully i bring lysol with us wherever we go laundry facilities

laundry out of order all week; restaurant, bsr, and facilities all closed

wifi connection in the room was horrible which is bit of an inconvenience when traveling for work

pool was not clean

pool, gym and sauna facilities

staff is amazing! everything was perfect. we stay here often when we visit our kids. :)

is delicious, both at the visconti bar and room service

we asked for more towels they needed to know why we needed them, could only do laundry set hours, they only

renovated rooms very nice and clean staff was great we also enjoyed indoor pool and they had laundry facilities

they had an indoor poo l and guest laundry area

was no on-site laundry and the heated pool was cold

love the breakfast, really clean rooms.