was wonderful from the front desk to laundry staff

had cigarette burns, room was listed as non smoking but whole room smells like smoke

the hotel should list their size limit on pets and also the pet fee

the wifi wouldn t connect to any device i had

the wifi was also very spotty

the best refreshments and excellent breakfast!

breakfast was really good and the seating area was very pretty

breakfast was fantastic

nice outdoor pool that my kids enjoyed

wifi in the room very weak signal wifi in the lobby is also very slow

having a complimentary laundry facility was such a benefit, and the hotel even provided a

the large rooms with kitchen, hot breakfast and free laundry room

while i didn t use it, i was very impressed with the onsite laundry - at no additional charge

location is great, staff were friendly, breakfast was convenient and a free laundry room if needed

very clean loved the free laundry room staff was great very accommodating

access to laundry room to get his laundry done

my last day there the young lady at the desk was very lazy and clueless on how to handle the laundry facility

same sheets, trash piled in a corner and towels piled up in another corner, mind you we had our 3 kids plus my

pet fee was reasonable. staff was professional and friendly. room was clean

they really enjoyed the breakfast and staff was super nice and helpful

due to our travels i needed to use the laundry facilities here and they also did not work the washer does not

laundry was on the same floor as our room.

s was quiet, laundry was clean didn t smell or have any stains no bugs well kept

said all were in laundry

breakfast and the pool

laundry room out of service

the room an pool

on the carpet

easy to find clean quiet and pet friendly

parking was not an issue

the parking

we used the laundry room

property, clean and safe, the whole staff was wonderful from the cleaning staff, breakfast staff, grounds staff

breakfast needs to be better

the choices for breakfast was good i liked having coffee anytime of the day.

didn't do breakfast, but very convenient location with friendly staff.

room was next to laundry room and could hear it and staff in morning when trying to sleep

just minor suggestions maybe a coin machine to get change for thelaundry

the accomodations the pool, coin laundry, location etc

felt very safe there traveling with my daughter and two grand kids

pool was open but not as clean as it could have been

the treadmill didn't work and the pool closed at 9 instead of 10 with no warning about the change in hours

wifi was not working the odor of the carpet and the ac the bed was not comfortable the cost was too

had to get new ones whole time every day we were there wouldn t work trying to come in from the pool either

clean with friendly service. plenty of parking space.

view from the window: parking lot

restrictions and the absence of a four night stay we were not entitiled to room service for any laundry issues

entirely parking close to the facility

room service and linen service could have been better.

was not adequate parking for us; my husband is handicapped we had to park far in a guest spot at our own risk

great pool and hotel was always clean

the location, staff, bar and the room.

about the food and bar was great

issue was bar was understocked and bartender under experienced

amenities and clean, we used the pool and the gym~ super cozy beds and pillows

the treats at the snack bar were very expensive

room with a kitchen

i loved the late check out and that breakfast was served until 11

breakfast area was really nice & clean nice snack & quick meal options for purchase down in the

clean rooms great breakfast beautiful new lobby great helpful workers

i loved the late check out and that breakfast was served until 11

we didn't get any clean laundry after our first night

we didn t have time to visit the bar area, but it it looked very inviting

no room service

hours and better food choices at restaurant bar area half the stuff the did have menu wasn't

bathroom, comfortable bed, very clean and they were able to accommodate early check in -definitely pluses

i enjoyed the breakfast both days!!! i ate out on the terrace which was very pleasant ud83dude0a

and the kids love the waffles and eggs

the ladies working in the kitchen were the nicest hotel employees this side of disney

nice pool for the kids

the pool area did not have any shade.

could of had more laundry soap ; etc

only misunderstanding was i was told pool was closed and it was open but the girl that checked us in was new

the noise from the kids running up & down on the hall and it's next to the interstate

breakfast an employee by the name of pam was very professional and kind

pool was pretty cold, but it is very shaded

was good, staff were pleasant and helpful nice to have ability to do laundry and have an ice machine in this

you can do laundry bags for the dirt clothes,this will be nice to have in the room and makeup cloths

facility had laundry machine and dryer

laundry facilities literally on an outside wall of building

laundry and garbage bags not replaced as they were used

there was a laundry area as well as a fitness room

also, we sincerely appreciate the space to hang up wet laundry rhat cannot go in the dryer

couldn t have my room cleaned and i was even told by the front desk there were no laundry supplies because

laundry equipment not working and no way to tell when it would be

there were drunk guest in the parking lot trying to pick fights with other guest

pool times on opening and closing.

accommodated us with an early check in

the pool closes at 8 and it is still light outside.

morning breakfast ended at 9:30

clean and great breakfast!

the parking for guests was great, because you didn't have to worry about parking too far away from the

the same day i went to use the pool and it was filthy

no pool towels don't even know if they supply them . i forgot to ask about it.

not a lot of options for breakfast

breakfast was good. staff very professional.

we used the laundry room which was very cheap but you did have to pay

stay away from this hotel i had to carry towels down to the laundry because the shower leaked

needs more parking

not enough lounge chairs at the pool. only two .

the parking was hideous the parking was hideous

i just know that you need to replace your linens and your laundry attendant

convenient location, laundry facilities, staff was helpful and nice

hot breakfast, laundry on site, close to the person i was in south carolina to visit.

were not comfortable at all, people smoking pot next door, people sleeping on the stairs in the laundry facility

the breakfast was delicious and i have no complaints

free laundry

there was free laundry on site with laundry detergent at the desk for free

laundry room could use an upgrade as i had to wash my clothes twice because the washer kept hanging

free laundry facilities was very appreciated

under my bed lady at the front desk was awesome and kind the hotel charged me more for my pet fee than the

used the laundry facilities, which did not work and they said they were not responsible

workers were helpful nutritious breakfast great shower large rooms laundry worked well

do not sell any laundry soap

coin-laundry facilites are very old fashioned

wish they had free laundry facilities like candlewood but thats my only complaint

we arrived we were sent to our room (king size bed) which was dirty and i mean dirty laundry on the floor and

pool wasn't open, kind of a bummer. the traffic in the area, yikes! but great location :)

somehow, we managed it because my 2 kids didn't take a shower after

wifi was kind of weak, but i could live with it

pool was out-of-order some of the time we were there

(also very friendly and helpful) a great pet friendly hotel as well

my daughter enjoyed playing ping pong & swimming in the pool

breakfast.

the breakfast was average

staff was excellent, many choices for breakfast, food was fresh, staff was helpful and friendly

coin laundry was out of order, along with all of the pop machines

time the pool closed

love the pool and garden, quiet, clean, and comfy. great breakfast and common areas.

the courtesy of the clerk and the kitchen staff

i wish the fitness center had weights and towels. that would definitely be appreciated.

on site laundry room

never do they have towels, my laundry was stolen from the laundry room and they didn't handle it accordingly

have a laundry mat for the guest which is wonderful

laundry machine were down

they left dirty laundry on the coffee table!!

rooms were inside, laundry and workout facilities.

the wifi password never worked. none of the ice machines worked.

wifi was free, but not good

the staff were friendly. wifi was fast.

limited parking.

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

cookies in the afternoon exceptional laundry facilities were so helpful

was a limited wifi unless you paid or if you were a elite member that was a little disappointing but other than

front desk high five, and kitchen

pool was clean and quiet

cheaper laundry facilities

wished there was more working washers in the laundry room

clean an a good deal but the best part was the washers and dryers i was very impressed by their laundry

a poor laundry worker was running the front desk during our late arrival and did not know the check in

parking spaces were limited due to roof work... traffic coming out the hotel was a little heavy

and ventilation intakes because the vents are sucking it biringing it in everyones room, fresh laundry and etc

was dripping and the laundry room was nastyish, and only 1 washer & dryer worked

the laundry room was directly below us and we had vibrations in the floor and slamming doors all day

location was ideal, the laundry facilities were convenient and not expensive although not all worked

the property is disgusting, trash cans are overfilled laundry is horrible, trash everywhere.

and sparkling clean, small kitchen with microwave, gym room, laundry room can be use for free, just bring your

quiet no bugs nice staff free laundry free hygiene like body wash shampoo conditioner great brand dove

could use a good cleaning and my room was in front of the laundry room

nice thick towels and free laundry facilities

laundry free

really nice courtyard with the firepit and the pool was nice too

rooms, cookies, and shuttle

ease of checkin front desk agent was kind and polite location price point room layout bar snacks

easy check in and out and airport shuttle

front desk staff and the shuttle drivers were friendly and helpful

laundry area had 2 old washer and 2 old dryers

rude staff lady and ran out of towels and quarters to do laundry

breakfast was delicious and the property was awesome especially the pool area.

karen, the breakfast bar attendant, was very welcoming,and kept everything clean and fresh

nice, clean property - breakfast was wonderful and staff was friendly and courteous

free laundry facilities downstairs were an added bonus

in shower and sink delicious breakfast with several options closet with french doors, shelves, & laundry basket

small touches like free laundry area, very nice and clean

exceptional staff. very good facilities. good breakfast. free laundry.

loved having a laundry facility

the laundry only took quarters, couldn't get change

no hot water !!! no wifi!!!!

it was clean and nice. breakfast was great!

no extra charge for parking

there was enough parking available and a variety of breakfast choices

coins were jammed in laundry soap dispenser and staff said it had been that way for while

no laundry detergent to buy to wash clothes all week. breakfast was cold almost everyday.

caused a panic, also found ants in our suitcases causing us to wash all of our clothes at a coin laundry before

breakfast, very clean and comfortable room, guest laundry was great for us, as we had been on the road a while

laundry service had the dryer inoperative, but there was no information about it so i ended up with

hope the guest laundry will be up and running soon.

the noise all night and the marijuana smoking in outside hallways.

the pool was nice

when breakfast was served, how to call front desk if anything needed, the wifi password, and what pool hours

the continental breakfast was great, and free coffee readily available, as well as an awesome pool

there was no bag for our dirty laundry and the elevator was broken so we had to carry all of our luggage down

selection of fresh and quality food for breakfast laundry facility nice, friendly and helpful staff central

slowest elevator ever with some dog pee, laundry mashine didnt work

no laundry facilities a/c is too noisy

laundry facility

while the buildings/rooms are dated, every comfort is provided including a working wood-burning fireplace

loved the breakfast choices on the menu and the complimentary breakfast

there is also an evening reception and breakfast

parking area was pretty much a mud bath, the wifi was not good and the folks above us sounded like elephants at

no access to river. difficult to access pool.

laundry was not working, no pool

laundry facilities were in open alcove outside hot water was weak, but sufficed slight musty smell

laundry facilities were in disrepair and the room was dingy with garbage overflowing and lying

amenities that i paid extra for (laundry, food delivery, pool and even the ice) where not available

we had to walk to building in back to use laundry and get ice

quarter machine in the laundry room

see above comment about laundry room not having quarter machines and neither did the front desk.

convenient parking

the kids on the 5th floor smoking weed and playing loud music

gym had nothing to clean the equipment with and i contracted mrsa in my leg.

was a woman named crystal that worked in the kitchen/bar area

room service never came and cleaned our room never brought us new towels and never took out our

pool was small and indoor

parking

pool and hot tub wasn't cleanes daily.

the location and cleanliness. fresh coffee and tea all day. laundry facilities. great staff.

everyone from the airport shuttle driver to the front desk staff, housekeeping and support staff were kind,

wasn't aware they charged $10 per day for parking

the beds were ultra comfy, the breakfast waffles were absolutely worth waking up for, and the pool was clean

pool was clean and well maintained

parking at the hotel was great

the staff were amazing!!!! the room, lobby, room service & bar were all awesome.

ample parking, nicely decorated hotel

parking somewhat crowded

they have airport shuttle that everyone can use

there was a laundry room. it was clean and the room was spacious.

was very friendly, but they had to tend to doing laundry while watching the front desk

i liked the front desk staff, super friendly and allowed early check in.

the outdoor pool was being worked on and so we could not use or relax around it

pool wasn't cleaned so we couldn't use it

laundry bag outside our door all night, fan was in room all night due to wet floor, coffee was

they allowed me to stay after 11 to dry my laundry

location & parking is great

fact that i had kids with me to have fun, and was told that we could not have fun or we had to leave

lobby area was full of kids the entire 21 hours i was there

has a guest laundry room

laundry room uses a stupid app

we called and requested them a second time, they said that they had to check with the laundry department but

noisy high school kids staying on the same floor, but that's not the hotel's fault

breakfast was not what i expected.

no laundry facilities for guests

staff were very accommodating with shuttle transportation , breakfast buffet and front staff very helpful

am not sure why the person that checked me in did not share with me any of the amenities, wifi codes, which

no shuttle service

air conditioning was a bit noisy and the pool closed at dusk

is a guest laundry ($3 per wash load & $3 per dry) you'll have to buy laundry soap in the market downstairs or

the food, cleanliness, parking, amenities, like laundry/pool

pool

neither of those times did we get charged for having our pet with us

the location was easy to locate and pet friendly as was the staff.

no laundry facilities

no guest laundry

the modern room, good lighting in parking lot, & friendly staff.

room was hot ac kept cutting on and off lots of noise outside in parking lot

the parking was far away from room

we loved the spacious room, the attractive design, and the laundry facility.

i wasn't sure about where the dirty laundry should be placed.

there was a good-sized gym and a nice pool area as well

the shuttle to the airport was timely and pleasant and efficient the room was excellent

staff was super friendly, breakfast buffet was very good, beautiful fire pit and pool, great location, rooms

we needed to use the laundry facilities quickly due to a mishap, but the hotel had no laundry detergent available

laundry items in lobby during checking and

didn t get a chance to visit the gym, but it looked above average

room was hot and didn t offer room service or clean room during our stay

friendly and helpful staff. airport shuttle was extremely accommodating.

10-15 minute drive to charleston city centre -excellent facilities: gym, pool, free parking, laundry, ice

very accommodating to my late arrival and answered all my questions with a smile, i enjoyed doing laundry here

laundry carts were parked in the hallway during the day and night, limiting access

we had also been placed on the first floor, directly across from the laundry/maintenance room

c didn t work in one of rooms, trash, laundry was kept in hallway all day, smells bad in the hotel, rugs need

super clean smelled good and nice indoor pool

breakfast is simple, fast and on the go. this location is perfect to go anywhere in charleston.

cleanliness and breakfast was good

it's clean. good location for us. ac worked great. free, good working wifi.

until 6:30 am one day as the attendant seemed to be covering the front desk plus setting up the kitchen area

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

bed comfortable, kitchen,size of room, friendly staff

the pool should close before 10pm.

size of the room and kitchen were fantastic. breakfast was larger than expected.

laundry room was difficult to get into, door lock sticks

the ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were

location breakfast the suite was fully furnished with all your needs kitchen fully stocked with pot and pans

elevator didnt work. kitchen for a suite was small.

staff, complimentary food, cleanliness, kitchen in the room

friendly staff, nice hot breakfast, every morning, clean rooms, liked that they had a laundry room for the guest

occasions, i encountered housekeeping staff (males) outside of the hotel side door where the laundry room is

pool is not heated. no laundry soap

did not eat breakfast

i would book again due to location, breakfast, shuttle service and an indoor pool

$ for pet fee is ridiculous (we stayed 2 nights only)

my kids and i loved the breakfast

cleanliness of the rooms could have been better with a bit of sticky kitchen floor and the toilet was not good

great room size. nice bedding. clean. nice pool, hot tub, basketball area. good breakfast.

with a fireplace, the bedrooms are very spacious, as well as a fully equipped up to date modern kitchen to cook

the laundry services were not available

laundry room only had one working dryer and no coin machine

they even gave me and my girlfriend a free drink at the bar for our troubles

my grandkids and kids love the indoor swimming pool and the room was really big and spacious.

nice specious room, good breakfast, indoors swimming pool!

after multiple trips to the front desk and back to the laundry room i had finally had enough

the desk clerk was very nice. liked the room has a refrigerator and wifi.

i was booked a smoking room and got a non smoking room. a very disappointed

wifi, check inn from outside even at bad weather, nobody at the counter at morning sift

have kitchen and fridge in the room which is very convenient

will be more nicer to have handicap parking

early check in no problem

enough parking space for cars

gym only has cardio machines no free weights

also, the delicious hot breakfast which varied for each day

laundry machines were expensive @ $3/$3

laundry not working

had to use a laundry service up the road

beautiful inn, love the pool and access to the creek and dock. parking was close to the room.

the wifi did not work well at all.

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

needed to do laundry, coin operated machine were there, however i didn't have quarters

we could hear the laundry room near by

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

could have used better lighting in kitchen area too

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

the laundry room was conveniently located and had sufficient equipment

laundry room

i ordered a king suite w/kitchen, which was a waste, as there was no table for us to sit and eat at, only a

staff was very accommodating about early check in

laundry was out of order.

only issues we had were the guest laundry was out of service and one of the refrigerators didn't work but we

friendly staff good value good location guest laundry

laundry room not clean

i got a chance to use the laundry and that was also

the laundry room is clean and a good size

not enough parking & coffee pot didn t work. also breakfast was very skimpy.

smoking in building people smoke outside of building cigarette buds extremely heavy in parking lot and around

the lightning of the section of the kitchen was disappointing, as it was not working

very friendly staff. clean rooms. breakfast area kept filled with food items.

shower not working-should have checked before booking/laundry dryers not working-wet clothes-had to find a

dirty, out of towels, no room cleaning, pool out of service, laundry room out of service.

the floorboards picture didn't match the room at all the bed was worse than sleeping on a pile of laundry

dirty, cig burns everywhere, no towels and dirty laundry in our room when we arrived

the room's too small, the pool is not open, and the laundry facility is not working correctly

cost of the laundry and the fact that the laundry consisted of only 2 machines

, great shower, nice breakfast, laundry

no microwave in the rooms, the pool was closed down.

pool and breakfast very clean room

the parking was close and several entrances allowed easy access to

was far away from town area, and had a weird smell like old dingy laundry smell

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

loud noise early in the morning from the laundry room cleaning carts hitting the wall which is where the head

we really appreciated the guest laundry facility and the extra entrance that was extremely close to our room

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

love the friendliness, the size of the room, the ability to do a load of laundry!!

bed sheets and towels need to smell laundry fresh like that in marriott suites.

everything was super clean and everything in the room, gym and laundry worked perfectly

and it was nice to have laundry

laundry and exercise rooms not open when stated to open.

breakfast, pool, parking. looked fresh and clean

pga at kiawah, this hotel was convenient to golf and downtown charleston

wifi was free

convenience for getting in and out of the parking lot on to hwy 17

so far, also the young lady in the morning acted like she did not want to give me change for the laundry

our room was near the laundry room in the back building

there was a guest laundry room with a washer and drier, but no change machine or detergent available

machines not working properly/another washer needed in visitor laundry area for a hotel this big

ice machines, cost of laundry way out of line.

no laundry bags

the laundry area was tiny and the wifi was not free

the pool was advertised as being heated... it was not.

pool for the kids, location to the marina

the laundry area was tiny and the wifi was not free

room was clean and nicely appointed. laundry facilities were an added bonus.

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

laundry available downstairs also really helped

amazing: the location, the view from #912, the uniqueness of the rooms and the hotel itself, the pool, the

very frustrating with kids

our room on the second floor was located above the laundry room

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

no laundry was done

the pool

pet friendly but no bags in container in back of building, for days

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

coins at reception for the laundry

furthermore, the laundry facility was closed due to renovation without notification

location was very convenient, and i liked that they had a laundry room

a very functional destination. the excellent laundry was convenient after travelling for a week.

additionally, free use of laundry machines would have been nice

omelette bar was great

location ,excellent included breakfast, room layout and very comfortable

area is really nice, but not a lot to do in the immediate area for kids