i like the credit card laundry machines

clean and quiet. laundry convenient

laundry facility all dryers were full of clothes that were dried and dryers stopped by no one

laundry is only card operated and several machines had errors with the card machine

staff were welcoming and very helpful both on check in and for other supports, laundry and gym which we both

of covid, we were able to book the indoor pool and gym for one hour for just our family

kitchen good but could of had more essential s!

the hotel's pet relief area is a niche between the buildings with grass, trees, and bags to clean up after your

breakfast was always great and the staff was wonderful!

breakfast buffet was well done and varied

of space in room; adequate wi-fi to get work done; fairly quiet hallways; clean laundry room and operational

close but not too close to the laundry room

staff was nice laundry on site leaving

00 in quarters for the laundry room

laundry was expensive and hard to find. no room service.

location, breakfast, room size, laundry

from the iron and ironing board, coffee maker and laundry facility

would like a hot tub in pool area

i liked the rooms, the free breakfast, the pool and location.

pool is much smaller than appears in photos & cold. price is high.

laundry &

the laundry room was clean and well equipped

laundry facilities were clean and well functioning too

to ongoing construction had to walk 2 flights of stairs to laundry

they have a self laundry that is clean and reasonably priced

it was good and had a laundry room with nice big rooms.

kitchen, large refrigerator and laundry was a plus

it had a large laundry room so i could do laundry and full-size refrigerator, two burner stove top and a

kitchen bathroom

of parking, several food options in walking distance, pet friendly and the only place with a full kitchen that

locations is good. breakfast wasn't that good enough

booking site said it had spa/indoor pool ( it had a cold pool, kids enjoyed it)

clean,friendly staff, excellent breakfast

the kids in the hotel seemed to love the pool

bad to pool wasn't open

laundry facilities was across the street and there wasn t a soap dispenser

one tiny trash can for the entire room and the laundry mat is across the street from the motel itself

the shower had good pressure and the wifi was fast and free

generous cabinet space included a full kitchen upper and lower cabinet with lots of lights added

it would be nice to have wifi info readily available in the room

i choose this property for its laundry service

the amount of laundry and vending machines were

laundry has machine but steals quarters

location on the bottom floor next to parking,laundry,ice

the microwave in laundry room was broke couldn't cook

staff was great walking distance to denny's, pool was nice its got a laundry room thats a plus.

could of had better laundry room

really bad service, decor outdated, no adequate laundry service

laundry facilities were inadequate for the size of the hotel

the no cash policy that requires guests to go the casino to get change for the coin operated laundry

and the dryer for laundry doesnt work well

laundry facilities (though didn't use)

the staff ,pool,laundry room

the staff ,pool,laundry room

convenience of doing laundry when we want

laundry room washing machines don't take coins; one must download an

the laundry and essentials kiosk are very handy to have on site

the assigned room, hallways, elevator, laundry room, temporary breakfast room, pool, fitness room, and reception

operated guest laundry, parking lot was very slippery on account of untreated ice underneath snow

great location, awesome shuttle drivers. shower had really hot water.

retarded staff, one says bring me you laundry other says leave it in the room. retards

was no laundry room the only vending machine i could find there was stocked with good drinks but neither

don t even have a laundry bag

there was a laundry room but we didnt have access to it

the breakfast area had a laundry sink in it so needless to say i didn t eat anything

the hotel had onsite restaurant, coffeeshop and laundry

close to airport, laundry, food availability

i found it very easy to take take a wrong turn when looking for the guest laundry

bed was as hard as a rock and around 2am the room was shaking so bad from the maids doing laundry that you couldn

room, excellent bed, good heating, good bathroom/shower, refrigerator, laundry, ironing possible in room, quiet

soap in bathroom, wifi doesn't work, many functions of tv don't work, bathroom lights blinked on an off

clean, close to airport, great food and alcohol options, and offers free airport shuttle.

love the pet policy

free ev charging. new modern hotel

the wifi does not work, i was not able to access through my laptop

a laundry is available in the 6th floor

don t like the breakfast because they don t have sausage and they use paper plate not good so hard to keep

out for us, and always made sure we were comfortable, and had everything we needed, they had a bar and grill

tv and wifi were very difficult to use in the room

i really like the lighting and how cozy the rooms were. i was very happy the pool was open.

dryer needs fixing in laundry room.

friendly and courteous staff. onsite laundry was a big help after our outdoor adventure week.

room was located next to the laundry room, electrical power supply that ran all night prohibiting my sister from

laundry room out of order

breakfast & laundry available

the smell in that room is as awful and second room service doesn t seem to work at all we asked for more towels

believe children should be allowed in the hot tub while the parents are at the other end of the pool

elevator stop working, so much garbage in the garage area, hot tub was not working, no room service, you have

city of reno is old as is reflected in the casinos, homeless persons abound and casinos were virtually empty

pool, gym, hot tub

i have been traveling for four days and there was nowhere to do my laundry.

towels and wash clothes had laundry soap reschedule in them

wifi was never any good

gym is beyond small and the pool wasn t open but they advertised as if it the pool was open

the wifi signal was horrible

of the facilities that we required were out of order including the laundry washers and dryers and the advertised

no quarters to utilize laundry; couldn t assist with a fork or spoon from delivery service

laundry facilities were out of service

epg / sat thing, many channels scrambled or with weak signal lack of washing powered in guest laundry vending

a laundry service would be nice. there is a washer and dryer available, but no service.

no coin laundry on site

staff was excellent as they responded quickly with our request for extra pillows and plastic laundry bags

laundry at out front door when we checked in

also, until i checked out, nobody informed me a laundry service was included in the price

bathroom area was small but clean and extra towels and laundry bags would be nice

construction, no where to park, noisy, paying a resort fee is ridiculous, when there isn't even a laundry room

to be cleaner - the furniture to be in better quality - the elevators working correctly - the laundry to be

blanket in the room, cause the ac was cold, and they don't supply large bags anymore for dirty laundry

functional kitchen, comfortable beds

newly upgraded rooms with kitchen sink seperate from bathroom sink convenient parking structure

air conditioner was very loud, and i wished there were laundry facilities, would've appreciated that

wouldve liked laundry facilities....

it was the experience, pool and atmosphere was so luxurious

as we would expect for the italian style we enjoy while there, and have huge bathrooms with large spa tubs

bad thing is that in the middle of the night, someone's car alarm went off in the parking garage for a long

note: it was odd that the hotel didn't have a small laundry room like other hotels we've been to

friendly and helpful staff ------- great room with super spa tub

but the bar top in the room was not fully clean

we ordered food over the phone in the pool atrium

was kind enough to get to the bottom of the fact that we had no in room wifi during our stay

facilities were modern and clean. front desk staff was very helpful with laundry facilities.

the kitchenette was excellent

pet friendly, parking, comfortable bed, kitchenette

i loved that my room had a good size fridge and nice little mini kitchen

the pool and gym were clean and in good working order

we like the exercise facility and the on site laundry

nice place, laundry service available, parking included

spacious modern room. good laundry facilities.

laundry facilities were nice to have

refrigerator size, and laundry room is larger than most, and nice

room, bed, shower, pool, bistro, laundry room

location was great and staff was wonderful and they had laundry facilities

was a little on the expensive side and the laundry facilities were very small and the dryer didnt really dry

great pillows, gym was a awesome and clean.

gym was the favorite 24 hrs and the restaurant also good

friendly staff & organized breakfast.

we liked that it was in a quiet area, easy access, nice room, clean and provided breakfast.

the suit was very clean and spacious, the jacuzzi was amazing , breakfast was delicious as well.

lit great layout for not bumping into each other and my husband and i were traveling with our two kids and my

it had a small kitchen equipped with dishes and everything we need to cook in the room

cam with no utensils in kitchen and i didn't even see anywhere you could borrow from the front desk some extended

kitchenware for kitchenette

did not have breakfast since the rooms have their own kitchen and i had a baby it was easier to eat in our room

your laundry machines worked with credit card

the pool was clean and kids really enjoyed swimming but towels never stocked for all the guests

charge for parking each night

like the front desk staff the room the fireplace the pool and gym the free parking the bed very comfortable

like the location, hotel was kids friendly and clean

- the rooms have small kitchens, with some dishes/cookware available, there's on=site laundry, close parking,

i liked the location and the fact that i could do laundry.

on site laundry

a snack machine and laundry room next to the lobby

of the room, noise from other rooms/people staying, cost of laundry/vending machines was

hallways are littered with sheets and garbage and the second floor by the laundry smells like something has

the laundry room was handy

and laundry area could have been cleaned better

the experience was terrible and we spent 3 hours at a coin operated laundry trying to get the smoke smell out

of the property, it seems like people wait for us to come out of the room to come in and use the laundry area

the kids enjoyed the pool, while we were glad we could get some laundry done

took advantage of laundry facilities

size of room, ammenities, coffee/tea bar and breakfast. kid friendly.

bed was terrible, my kids couldn't sleep on it, we pulled the mattres out, and they were sleeping on the floor

that i had to leave without trying the pool.

all the perks free laundry nice and accommodating receptionist.

access to laundry for an extended business stay is a huge bonus

were next door to the laundry room room #122 they can only get a person to do laundry in the garaveshift hours

king bed, old and springs sticking up,no hot tub available for use, also clothes were stolen from laundry room

also appreciated a laundry room

no shuttle to airport allow it states it as feature

the pool itself was clean and the kids had fun

“good” breakfast with smoothies and so much listed and it was just enough variety to keep the kids happy

bed was comfortable, the whirlpool tub was great, and the selection for breakfast was great

free parking

excellent for everything, including breakfast, beds and bathroom.

they provided me with ice from behind the bar because ice machines can be slow sometimes (this was very helpful

breakfast was outstanding

the pool and hot tub were great, just wish they were open a bit later

pool still no open no housekeeper guy the managerment is really disaster telling me they have

included a laundry room but not for free

they took good precautions re covid appreciated the full frig and laundry

staff, clean room, strong wifi, and right off highway

so the nice kitchen set up was sort of useless

nice you have a fully equipped kitchen

the pool was not available

big roim, good gym, nice sevice.

when i arrived i asked for a laundry room and the receptionist told me they have one and

prices aren t bad and has a snack bar

i love the parking. the casino is easy to navigate! i will never stay anywhere again!!!!

kinda bummed the kids didn't get to check out the carousel but we were busy enough on visiting surrounding

pet fee was to high.