staff were pleasant and helpful,the room was quiet with air conditioning,the indoor car parking

everything.... great location, staff, facilities, breakfast

a very comfortable hotel with a served breakfast, i'm assuming due to covid, but lovely staff and would definitely

as i was leaving before breakfast was served, a packed breakfast was made for

bar and restaurant were not very welcoming and in fact left after having one drink and went

comfortable bed, hot shower, free wifi, modern fittings, clean (other than cigarette smell).

wifi was weak in my room. the shower would not stay on and made loud noises.

small disturbances with wifi and hot water after 21.00 o'clock

good room service - daily if required

wifi was slow, airco made a lot of noise so we turned it off during night, and waiting for the

the wifi was very weak

actual bar & restaurant was hard to locate until you left the hotel and found it outside not well

loved everything about it nice bar outside too & staff looked after us all brilliantly

the hotel bar was only open in the evenings.

no bar on the premises at least if they had one it was not open.

bar and restaurant only open at 8pm

wifi was incredibly patchy and at times non existent, the shower was broken and sprayed water

restaurant and bar had huge selection of food and tapas

breakfast is just a coffee and croissant in the bar. wifi signal was weak.

good wifi

a few ledges in the room were dusty (pet hate) but the room was clean.

e items replaced quickly when they run out & the option to get coffee from the bar area at breakfast time each

bar not open, restuarant had to be pre-booked not because they were busy, just so they knew if they

beautiful gardens and pool

pet friendly and great, friendly staff. the location is superb and a spacious parking.

and quiet place with swimming pool, playground, with nice view of the castle, walking distance to the small town

nice pool area although we didn't have time to use it

and bar was closed due to a wedding

the view on the castle, the staff was adorable, the breakfast was absolutely fantastic, the parking was easy

the room was awful, the pool filthy, nothing to eat

no hangers in the bathroom, no normal tea kettle or coffee maker, i haven't got a wifi password

lively hosts, beautiful house and swimming pool and view to the mountains

drive away ensured a great stay and to cap it off in the morning we had a lovely continental breakfast, could

super hosts. lovely breakfast and comfortable room.

then, personally i didn't like having to have breakfast at a communal table with other guests (i am a grump in

facilities are very good, and breakfast is awesome

car parking was excellent

kitchen was rather poorly stocked and the room fridge froze everything, probably needs replacing, a

wifi didnt work in my room, also saw a mouse running across the floor coupe of times

parking, nice countryside setting, with wedding reception being held

good value excellent parking very safe

in may 2019 it was windy and evenings were chilly, we were not able to use the nice pool

the pool area was lovely and we enjoyed sitting with a bottle of wine enjoying the sunset and view

easy access from highway and free parking

the pool s a pearl

the setting is lovely with great views, a lovely pool and bar area

helpful, size of room fairly spacious, bed very comfortable, underground secure parking, pet allowed in breakfast

clean ,staff very helpful, lovely breakfast, pet friendly. secure parking. good value for money

nice room comfy bed close to the highway nice gym nice breakfast private parking

late check in, very friendly staff which pointed me to a local pub. great shower. decent wifi

nice staff, underground parking for 8euro, wifi, fresh squeezed orange juice for breakfast.

excellent room, bar and restaurant area and wonderful staff. a truly superior three star

ideal for alicante airport - 10 mins. cheap for a double room. plenty of parking

poor wifi in the room

appreciate there is a bar and vending machines but a kettle and cups in the room would be a bonus

terrible wifi

no laundry service.

room service was impeccable, attentive, and efficient

very quiet , only 8 rooms , adults only

perfect location, great property. comfy beds, nice pool, very safe, beauiful design

the beds are great and the pool looked beautiful

centre, literally, in the tapas bar and restaurant area, unesco world heritage spots, close to train and bus

wifi in the rooms is poor. little bit noisy from other rooms.

wifi was very weak in my room

the staff was friendly and we also used the room service which delivered really tasty food

room service was excellent

friendly helpful staff. nice bar and breakfast area.

reception area was undergoing refurb - so no seats breakfast or bar area should be lovely when finished but was

hotel,clean,excellent breakfast,fantastic,helful staff,a short bus ride into elche,great location for overnight

we felt the cost of having a pet in the hotel was too high and does not compare favourably with other ibis

breakfast exceptional bar food excellent

clean, comfortable and close to airport. good value breakfast. wifi good.

the bar manager/tender was professional and lovely too

pool opens at 10:00 (would have been nice to have an early morning swim)

staff is fantastic, breakfast is delicious, room is super clean

very helpful and informative, the pool area looked excellent and had plenty of sun beds, the bar and restaurant

amazing, i liked the laundry was brought fast

nice gardens and swimming pool, good wifi, comprehensive buffet breakfast

hotel, room was very nice, grounds were amazing, pool and bar areas were fantastic

didn t realize the spa was extra.

gym is tiny, you have to pay to use the jacuzzi, no room service (the phone number does not work and when

laundry services very pricey (10euros/shirt). no toilet brush in the bathroom.

we could hear what we think was a laundry chute and the room above was very noisy

shower in bath tube, due to eastern no laundry services.

great swimming pool , spa facilities as well

the kids enjoyed the pool, which was one of the reasons we chose the hotel

of laundry extortionate for underwear and t-shirts

spa with pool, sauna and steam room and a solarium with sun loungers on the roof next to the gym

spa pool wasn't open until the afternoon so we were unable to use it on this occasion

plenty options to eat/drink in the town, we preferred the bar though in the hotel, comfortable - eur25 for a

appetisers took 1 hour to arrive after a kitchen mix up

very spacious two bedroom apartment with the laundry room and two bathrooms

lot of space, also the sitting room and laundry room were spacious

good laundry equipment and arrival cleaning pack (washing up liquid, dishwasher tablet, laundry tablet,

laundry facilities available with in the apartment, ideal

we did not play golf so it was for accommodation only

nice gym

the room is big, all facilities are in good state. there is a restaurant and bar in the hotel.

food in the restaurant was really bad. spa was cold.

they even gave the kids lollipops on the way out

pool was cold as not heated but once you got in was lovely as still warm and sunny in october

good parking everyday cleanup in room nonstop reception

wifi.

they have private access to the parking garage

convenient location, parking included, clean bedrooms, and friendly staff!

location and free parking

excellent wifi in rooms

no bar or restaurant

great wifi

the lady in breakfast bar was lovely and helpful

on-site bar would ve been nice.

wifi was a bit hit and miss

wifi ok

tv and air conditioning not working very fickle wifi - quite irritating when trying to work.

mini bar not working couldn't have any cold drinks in the room

good wifi internet.

the reception personnel was very kind and helped me with my laundry on two occasions

quite good bed to sleep on, wifi is working well

the wifi is great too

i personally didn't take advantage of early/late check in, because my flights just worked out with the regular

breakfast at coffee bar next door very friendly would rtn again, bed super

excellent pinchos bar literally next door

no bar as advertised breakfast room bit small

wifi was a little intermittent

clean and comfortable, with good wifi

location -nice wifi -comfortable bed -perfectly clean room -little attention like small bottled

there was access to a self-service laundry service

english speaking reception, laundry for 4eur, what can be better

laundry facilities which we did not use

cafeteria, great lifts, 2 beds, couch, desk, laundry room available (didn't use)

location, had all that's needed in room. liked the idea of a laundry service

really friendly on arrival, even upgraded us to a junior suite with mini bar which was excellent spacious and

spacious family room lots of water on arrival good quality breakfast polite staff great room

the gym facility was also tiny and would have liked more variety in weights available

excellent facilities. lovely spa which gave us a perfect base whilst waiting to go to airport.

beautiful new hotel, design is nice, wifi fast and breakfast is very good.

hotel was recommended to us but unfortunately a laundry truck was making either deliveries or collections on

no kettle noise from the laundry room

we had room service one evening, which was delicious and good value

late check out, big balcony

we had a 1 and 3 year old so wanted to get the kids sorted

i liked that i had a balcony to hang my laundry

maybe an iron in the room however they did offer laundry services so that was also an option

there's no even waiting room,you take the limited breakfast in the bar open to public,no menu for kids,night

wifi didn't work all the time

to the c6 direct air shuttle bus stop and most of the touristic attractions within the city - early check in

the meal we had in the cafe bar was excellent

no air conditioning in the gym

junior suite was big for third adult or kids. nice breakfast service.

the bar and room service is closed on friday, saturday and sunday (which was quite unusual) but your so close

the elevators took unbelievably long. room service only available on week days

wifi was great

free wifi

however the hotel was kept clean and tidy with room service everyday

a 10 minute walk - very close to all attractions - loads of restaurants nearby - paid for an early check in for

wifi switched off too frequently and every time one has to do the whole registration process again

laundry facilities excellent

spacey, many kitchen supplies, 15-20min walk to the beach, 24h store right across the street, nice park outside

had a great time and the kids loved the play area

great wifi great air conditionning great location in alicante center good bed, good mattress quite and

kitchen is nice but it could have some extra utensils, which you can probably get if you ask the

off-road parking with barrier overall great stay

and spacious room, with ensuite bathroom and super comfy bed

parking, rooms, ourdoor facilities, service and location were for us perfect.

we did not take breakfast, early flight

gated parking

paid for the deluxe suite - 160 per night but had no wifi access at all

the air conditioning, water pressure, and wifi were excellent

wifi not working in room

small room but nice and clean did not use wifi but we got a password if we wanted to use it we asked to keep

visitors at reception the wifi code and kettle for the room

the breakfast could possibly do with being slightly better organised.

would be amazing if there was a pool / spa onsite

fantastic location and friendly efficient staff plus a very nice breakfast.

felt it was overpriced. missing key facilities such as bar, spa and swimming pool

expected to find a spa somewhere in the hotel after strolling through your website, and where a little bit

you can pay to have your laundry done

unfortunately also during early morning time, drilling, hammering etc at 9 am, woke me and my kids up

close to everything! clean, had everything we needed for a short break with 2 kids under 10

unfortunately also during early morning time, drilling, hammering etc at 9 am, woke me and my kids up

we were travelling by car with kids and a lot of luggage so it was a problem

to open framed hanging rail with nowhere to store smaller items of underwear etc or a used laundry section

good choice of food at breakfast

breakfast was very

names of dishes, it would be nice to always have water to drink in the room, slippers, week wifi

100mbit wifi connection for free, excellent comfortable beds, fully adjustable ac with heating or cooling

location, whole apartment full access to laundry, last minute price friendly staff

the kitchen is equipped with all the gadgets, nespresso machine, juice and toast maker of brand smeg

high end decor and appliances, comfortable bed, well equipped kitchen

there was no info in the room on how the wifi worked ( code ) again the maid rescued us

bed very comfortable and room size spacious iron, hair dryer, well stocked kitchen and multiple power sockets

they advertised having laundry service included, but it was actually 15 per load

finally, i appreciated the wonderful room service and the cleanliness

early check in was available

wifi speed was slow and interrupted

very spacious and the hidden kitchen has everything that you need to prepare a meal

superior room had a well equipped bathroom with spa shower and spa bath

amazing rootop bar with views across alicante

we loved the rooms location staff and the roof top bar is brilliant and very good bar tender

only that the roof bar was not open, although we could have taken our own refreshments up there

suite), everything was very clean and all amenities were present (coffee/tea making, fridge, wifi,

g slow laundry service that was not available at weekends

the veiw from the rooms and the room service

i loved the breakfast and the staff were all so friendly and helpful

the bar on the 26th floor is superb but a little pricey.

was amazing, but the greatest thing was the staff, especially from reception, room service and breakfast buffet

clean respectful professional staff very friendly lovely roof terrace bar area great breakfast

i would have preferred a walk in shower. no bar service whilst up in the pool/sun terrace.

and cool when coming into the reception, fast handling of check in and check out and very good wifi

the rooftop bar is amazing - a sun trap perfect for cocktails

i would have preferred a walk in shower. no bar service whilst up in the pool/sun terrace.

kids don't eat much, so they should get free breakfast.

it did not bother us, but if we had small kids it would not have been the best room we got

while staying there, i fell sick and called room service to order soup

beautiful hotel with a nice rooftop bar in a top location.

very hard with kids

wifi didn t work and zero english channels unfortunately

-wifi is unstable

wifi very bad - serious problem

the bar closed at 4pm

stayed for one night and enjoyed great service at the reception as well as room service in the morning

laundry service available at the hotel, but minimum amount charged is 25 eur

i liked everything. however, breakfast could be better. that s merely my opinion.

) the location of the hotel is perfect for a family with kids as it's close to

location is perfect, bed very comroftable and spacious bathroom. excellent wifi

i just recommend parking at casino car park on the harbour and walk into hotel

the room was not very clean, laundry room below could here washing and drying all night

additionally, behind the wall of my room there was a laundry room (

fantastic as always, very clean property, great breakfast, lovely staff in kitchen lady always smiling, helpful

the apartment was spacious, clean and newly renovated; the kitchen well-equipped

size of the apartment was vast, with 2 bathrooms, a large kitchen, dining area and lounge

couldn't use the patio or washing machine to do laundry

said they had no sheets or towels available as they were in the laundry

wrong details of wifi and login id passed by her

the wifi is poor, but it seems temporary because of construction

wifi never worked

breakfast had all the standard fare but no frills. laundry service was quite pricey.

sights of alicante, everything walkable, and the airport bus; quiet; comfortable; good breakfast; wifi; liked

hotel and great rooftop pool and bar

maby the pool should be open later evening. swimming & beer.

gym was basic

for bad food and coffee and service people running in clothes which have not been in the laundry for weeks you

crazy expensive laundry

they offer excellent laundry service and overall the staff was nice - with two unpleasant exceptions

superb staff (especially sandra and julian at the pool bar was very kind), but absolutely every single person

room service daily, good sized rooms with balcony

there's a free kids club which wasn't mentioned anywhere in reviews or the website which was a pleasant surprise

staff are friendly, 3rd year in a row, great location, pool area is lovely, the girls who run the kids activities

such a lovely hotel in a great location and the free parking was a bonus

pool, at times was dirty, there was a large group of kids from a school that were very loud at night and woke

free wifi

was no fault of hotel but needed laundry for limited amount of clothing my husband had & it took a bit longer

we also took advantage of the laundry service, which was quite pricey - however totally worth it - it was done

location is perfect as we like casino and poker.

spa treatment was amazing

the service, both at the reception and in room service, was excellent

a fridge in the room when we arrived (which we got when we asked for it though) and there is no laundry service

chrismas and new years and a lot of service was not available that was not communicated to us (laundry, dinner

no kettle, you can't make coffee/tea in the room, the laundry service was closed

laundry facilities poor, would

no laundry service because of the holidays