ok hotel. laundry was done quickly and cheaply. decent car park. good sized room.

were totally satisfied with everything - parking onsite, wi-fi, and air conditioning were just as expected based

parking is included and a bus to city center is one block away

ample private parking in back of hotel

the room was clean, had a mini bar which i was not expecting, the mattress was confortable and i could not hear

the pillow in the bed, too big there is no room service in the evening

wifi good

the kitchenette was available for basic usage (coffee + microwave), there were barely any plates to use

room is very big and comfortable, with huge bed and small kitchen available.

we had a kitchenette but there were no plates.

room service, exactly the quality of food wasn t satisfying, spa massages are not worth of the

but you are made to wear uncomfortable rubber shower caps in the spa and it was full of kids

private balcony divider the front desk is not knowledgeable about religious services in the area room service

the swimming pool and spa area are amazing, calm and relax place, more than i've expected

family recently stayed at the axis porto business & spa hotel, and it was a wonderful experience

wifi didn't work on any of our phones or laptop

is so nice i was allowed to check out 1 hour later than normal, and the wifi is really good

, parking before check-in, early check-out to take a flight, and preparing early breakfast for our

wifi, same breakfast every morning

check in was fast, nice room, nice clean shower, there was free parking which was a very big plus, the room was

complex of shops and restaurants, such as the continente supermarket, hairdresser, pharmacy, laundry service

we were able to do laundry in the mall below

quiet, well located, good parking, comfortable, great wifi.

the hotel has its own free car parking

wifi was slow, no iron, no toiletries

convenient for the parking space the jacuzzi the room service is good and not expensive

convenient for the parking space the jacuzzi the room service is good and not expensive

breakfast is not provided but there is room service

the privacy with your own parking within the room

a must prices for food (room service) are quite cheap, service is fast but without any contacts with the staff

great laundry service

the parking lot is very big, and i never had problems finding a space for my rental car

the ar conditioning wasn t cooling at all. the wifi was bad.

wifi seemed good

the don't have mini bar in the rooms.

location. easy to take public transportation into city centre. a.c. comfortable. parking!

and you get a parking for free and you can walk to the city center, it is a 15 min walk

wifi ok

the room and the bathroom were big. the wifi was good.

is wifi but our room wasn't was too far from the router to catch the connection

good neighbourhood that is close to transit, bakeries, restaurants and laundry

friendly hosts and coin laundry close by.

rather a long walk into porto. underground parking was a bit tight and difficult to access.

very good wifi, ocean rooms

also, secure underground private parking available

the laundry service is handy, cost five euro to wash and dry there is a drying rack in the room which

the breakfast in a basket was really nice and the laundry service was a plus

there are fantastic self service laundry facilities and a fraction of the cost of anywhere else i've stayed

great staff lovely pool wonderful massage therapist ud83dude0dud83dude0d

staff was extremely friendly and helpful. very clean. relaxing. the gym was superb.

everything especially staffs, wifi and nearby restaurant called augusto's

host was very welcoming and helpful, the room service even doubled our

did our laundry for reasonable price

there is a possibility to do laundry at the place for additional money

wifi was terrible in the room

wifi was terrible in the rear, detached room

don't forget ear plugs as on weekends bar nearby is open until 5am

with a laundry and a bakery across the street

location is quiet, with a nearby supermarket, restaurant, pharmacy, and automatic laundry

lovely hotel bar and it's a short stroll downhill into the central area

breakfasts were delicious but almost the same for the whole stay

the garden bar area was very pretty

elegant hotel, friendly staff, clean rooms, i asked them to do my laundry and they returned next day on the

staff was super helpful with the laundry service and refreshing the room

comfortable room, with a large, clean bathroom; great breakfast buffet; bar and restaurant; laundry service;

like about my room was that there was a pretty intense scent when i walked in possibly from the laundry detergent

even the laundry service is officially 48 hours, but as we had only 2 nights here, the staff managed the

laundry services weren't available so couldn't dry our rain-soaked coats

the area was not so nice either but had a very nice self service laundry mat across the street and that was

spacious rooms optional offsite spa good decor lovely and helpful staff

the bar seemed to never have a bartender, had to make a request at the reception

level of service, great breakfast, each room has a balcony, relax area with bar for evenings, just

there is no tea/coffee making availability in the room, and no room service.

the rooftop/terrace bar was great

enish made me a great misto and moscatel to make my trip complete and i had the entire rooftop bar to myself

breakfast is good: omelette, bacon, boiled egg, pastries, cereals, ham, salami, cheese, etc

boutique hotel spotless clean lovely breakfast and super friendly and very efficient

good wifi

bad the hotel don t inform clients there is no food to get on sundays no restaurants nor room service

efficient and friendly staff, great bar service etc

the bar did not open until 19

high speed wifi didn't looked like

drinks at the bar not a great choice of beer. no draft available

the spa was absolutely stunning

the room - the pool on the roof top - the stuff

our daughters enjoyed the gym

rooftop bar gym, and restaurant are all very well designed and beautiful spaces

the breakfast included basically everything you would expect

property was very clean and staff also was very friendly, also wifi was working well

room service every day, the apartment was relatively close to metro station, it was easy to find it

having a mini bar and fridge it would have been nice to have tea and coffee facilities in the room

wifi not very good in rooms, much better in

private parking is excellent, and the rooms are spacious

environment, quietness, daily buffet, close to metro, easy walking to grocery, laundry, metro

wifi, good breakfast, friendly personnel, 20mins walk from the old town but very close to the metro

as far as the bar is concerned, this hotel deserves more than a simple little counter next to the reception

bar area could have been better located maybe putting it in the patio area behind the breakfast

friendly staff wifi and smart tvs in bedroom with you tube access, etc

unfortunately, as the hotel does their laundry outside of the property, with a third party, we didn't have an

always dislike how picky they get with the mini bar staff, there's always a question about the mini bar when

bar area leave a lot to be desired

the mini bar menu was unclear with the pricing

very friendly bilingual staff, easy check in, and tasty breakfast.

comfortable and calm room great bed nice & helpful staff laundry service able to cater to special needs during

staff was unorganized, they requested to pay some room service that we didn t ordered and also to pay

great food & room service

waiters at the bar during breakfast worked at top speed

room service experience sunday, 13th july: unfortunately, my experience with room service was

this was for socks underwear, a couple tops , pants and shorts ( one load of laundry in a machine)

the top-floor breakfast bar is retro futurist

for 5 nights but my kids wanted to leave after a day

free car parking and wifi 30 minute walk in to town old style hotel very kitch

wifi, bed

the patio, the gardens, the staff, the breakfast

vegetables in breakfast

option for a coffee machine coffee ( cappuccino ) for breakfast would be nice and better quality tee

nice and well kept breakfast

the staff were helpful and friendly. the room was super and very unique. breakfast was great.

good breakfast, nice pool.

found the breakfast menu to my utmost satisfacion as there was a great variety being offered and the locatuon

pool was fantastic

good location, parking, clean, nice breakfast.

convenient , with a nice pool, proximity to the airport. evening meal was very tasty.

for a friendly, helpful and professional staff ud83dude4fud83dude4fud83dude4f the hotel is also pet friendly

it is pet friendly and faces a city park

i loved the homeland my kids were amazed and really enjoyed it

that the hotel is to have a new reception area and the existing area to be refurbished as a bar area

itself was very unassuming on the outside but quite beautiful on the inside, with a little bar area and 24/7

really appreciated having a garden with kids stuff, tables to have meals there and just relax after exploring

excellent backyard for kids, own tower with viewpoit

really appreciated having a garden with kids stuff, tables to have meals there and just relax after exploring

it's perfect place for stay with kids.

it is perfect with kids, they have a playground, kids loved it

very noisy at night with barking dogs. garden and bar were not available

everything perfect , frigo bar but not drink

wifi dropped in and out a lot.

no bar open. wifi poor in bedroom.

wifi signal weak on third floor. breakfast too simple.

parking was a short walk away, but it was secure with an attendant

parking is possible across the street in a locked garage for extra charge (5

breakfast is available if pre-booked at 10 and there is nearby free parking if pre-booked and available

the breakfast was good as well, local and selfmade pastries to try and made with love

very nice breakfast with good variety if foods

the apartment is very spacious and comfortable with two bathrooms, a kitchen with all amenities, and a balcony

the architecture and interior is truly wonderful, the staff, the breakfast, the pool, just everything was fab

with a garden, pool, trendy bar and mega breakfast, what else do you need

amazing breakfast!

the breakfast and bar was beyond my expectations, and all the staff was very friendly

we loved our rooms, the decor was very elegant and the breakfast was delicious

staff courtesy room space and utilisation cleanliness breakfast wifi

our unit had its own kitchen

room was well appointed with a small kitchen and sofa

breakfast is very nice, they will treat you with whatever necessity you have

receptionists are really nice they did help me a lot during my stay and the room was clean, the kitchen staffs

wifi connection is fast

great breakfast and gym, very modern

comfortable, clean, quiet at night, amazing food, and gym has lots of options

didn t have a chance to call the robot room service but was great to see yolinda moving around by the reception

severo, a truly hidden gem with wonderful service, delicious food, luxurious interieurs, a great spa and swimming

the outdoor pool was a real selling point and was salt water filtered - so no harsh chlorine in the water

amazing from reception to bar (gabriel)

we had a spacious room that overlooked the gardens

the spa treatment, although extra, was absolutely worth it

cleaning service isn't great, as the bedding and all towels had a really overpowering chemical laundry smell

the wifi is strong

the rooftop terrace is an amazing spot to finish the day, even though the rooftop bar was closed

awesome staff and a fab breakfast

great breakfast full of variety and a good selection of food and wines for the evening

room was clean, breakfast was more than enough, wifi was also good

to trinidade metro station in the heart of the city - stylish hotel with friendly staff, great wifi and clean

location, reception and room service, breakfast room delivery.

wifi is great

good wifi

fantastic breakfast with very friendly & helpful staff

room cleaned every day and towels changed. staff excellent. bar prices good.

friendly staff. great breakfast. good location.

room service, no fitness, or wellness, no terrace on the top of the building, tired and neutral

limited bar service. rooms not cleaned early enough.

laundry service was not very good.

wifi was spotty outside of the room; would have loved to be able to work in the lounge or by the

room service plates strolling in the middle of the corridor till 10 a

only thing missing was plates in the gym for the smith machine

at the hotel had limited options and zero flexibility to attend restrictions and kids

breakfast just standard...

i enjoyed the buffet breakfast and coffee

pressure was terrible there was no kettle, cups, tea or coffee the mini bar was broken the worst wifi coverage

breakfast at the bedroom, wifi ok. staff super nice.

breakfast it was nice, choice of different foods, i like it also staff very kind and

it had a laundry room, that would have been great

the included breakfast could do better!

wifi and hot water might not be reliable

good location, everything in a walking distance * good wifi connection * desk in the room * friendly

great location. supermarket, bar and restaurants in the area.

the breakfast was phenomenal

the staff is friendly and helpful, breakfast delicious

the breakfast was very good

the bar is a very narrow room and the seats uncomfortable

they were all great but special shout outs to julia, jessie and sarah the bar is nice the restaurant serves

very good wifi and quit place. casa da musica and supermarkets are in the near.

had always the same options :/ the bar downstairs did not have a lot of options in the menu, and the service

room layout is warm, the bed is very comfortable, the breakfast is very delicious, especially the room service

large room, comfortable bed, bar until 1am, very good breakfast

it was pretty clean and daily room service great

i have to especially praise the fast wifi and perfectly working cast to tv - i like to stream my own selection

gym with insufficient equipment

but unfortunately, there were no other rooms available, except for an accessible room next to the kitchen machines

gym (it lacks basic equipment - e

shopping center/shopping street for various purposes (eating out, shopping, window shopping), own gym + changing

the laundry wasn't delivered within time and had to ask for it at least twice before they brought it at

pool use required with additional payment

it was nice to go to the spa and relax, and it was good to have special hours to go with the kids

a little on the hard side, kids can only swim in pool after 1pm but it is a business hotel so we understand

good breakfast, with everything you d expect in sheraton, including fruits and local pastries

washers/dyers for guests if that s what you re looking for, but i think they have laundry service for a fee

i was able to do laundry right down the street at a laundromat, good little cafes, and coffee places all around

a lot of cafes and even laundry in 100 radius

with the late check out, nothing feels rushed, everything is super lovely and relaxed

excellent location very welcoming staff kindly allowed for a late check out

laundry service was not open on weekend but i was not told when i put in my laundry expecting it

closing the bar and stopping room service at 11pm was a disappointing aspect to the hotel.

really nice hotel in bom sucesso market, breakfast is good and staff is very welcoming

the bar was usually unattended, not sure if you can even take a drink there.

no gym or pool

onlyy thing i would mention is that their laundry services are quite expensive but i think that may be standard

great service at the reception. good geolocation. comfortable beds. good laundry service.

rooms were comfortable and clean. the rooftop view and bar were stunning . great location

the location , the room with a confortable bed, the wifi signal

they have a small basic gym which is good enough for an after work or holiday short workout

liked over, great location near transport, laundry and groceries

laundry arrangement was incorrect

great additional services (i had my laundry done, staff is very reactive)

close to a deli and breakfast cafe

the kitchen is perfect for breakfast, and to break up constantly eating out

for 2kg of clothes in laundry

cleaners are so rude they made mistakes and put my pj in laundry basket in my last day but still no response

2- room service is too expensive

good staff, excellent bar and restaurant on the 19th floor with a stunning view

top floor bar was comfortable and offered an excellent view

a gym or laundry service would be fantastic.

laundry is just around the corner

the bed was very comfortable, good storage options, a bag for dirty laundry was a nice touch

good wifi

the room for 4 people includes a sofa-bed, which was not comfortable at all, even for kids

no swimming pool, slightly far out from centre or beach

spa is too small and poor conditions

wonderful staff, nice and modern facility , good value stay. good wifi.

the price . breakfast could be better on the salted area, meats and cheese are cheap ones

friendly and efficient staff throughout, excellent food, great choices at breakfast

kettle in room and bar not manned late evening so unable to get a drink when arriving having travelled for some

bit far from the center but still walkable, gym has trx straps but no place to hang them and could use heavier

gym was small, modest and with few equipment

carpark a little tricky to access. bar was closed so a nightcap was not possible.

i also enjoyed the gym facilities

amazing breakfast, a port and almond cookie on check in, they even were happy for us to have a late check out

laundry did not come back when it was due and we had to push reception

breakfast is always good there, and this time i had a couple of snacks in the bar in the evening, which were

the room service, and restaurant and bar staff were exceptional as also the reception staff

no spa or swimming pool

the lobby bar had strange red lightning, otherwise good service.

superb location in porto with relaxing courtyard and pool

at breakfast, although it was delicious, the waitresses seemed a bit overwhelmed and it was sometimes

very central and we felt lucky to have a garden room which made it very easy for us to go to the pool and jacuzzi

breakfast (including one we took away on an early trip) was of exceptional quality

breakfast was excellent and so were the staff

poor wifi

i think the wifi was a bit slow

wifi is weak in our room.

wifi not working

a bar is advertised but it was very poor, a couple of bottles of beer and nothing else

the laundry service was way overpriced.

a self serve laundry facility is 10 minutes walk away

location is perfect (very large food court 100' away, shopping mall with laundry machines 50' away

views of a backyard and a school yard with screaming kids were not great

spacious room, good wifi location

breakfast - very good selection . bar - good selection. staff - 7/24 available and friendly.

drinks in bar were reasonably priced

great breakfast in the morning + cocktails in the afternoon

a good breakfast.a good position of the hotel,in the center of porto.

of all great location, parking around the hotel, breakfast was good, staff friendly and pet friendly

pillows were not comfortable, the breakfast didnt include alot of choices, they don't have laundry services

only concern is with my allergy to aromas. laundry soap aroma was annoying to me.

laundry nearby

had hoped the hotel would have laundry facilities on site to avoid wasting valuable time in laundrettes

the location was also close to a self-laundry service, which we so desperately needed

there is food court and coin laundry in the shopping mall

i did laundry too

a small fridge with the option of mini bar available

was lovely we got a balcony room, breakfast had plenty of choice ud83dude0b and all very tasty, bar was good

value for money, overall very good, except the wifi is not strong enough.

i also appreciated a laundry bag to take home, such an attentive small detail

room is clean, the wifi works perfectly, one of the few hotels with breakfast included in the price

a wide range of food at breakfast time was available

the breakfast was very good but not a lot of

pet friendly structure with friendly staff members

there is a self service laundry within 50m of hotel

they will make no offer whatsoever to compensate (eg no free cocktail, no breakfast voucher, no laundry discount

location near a grocery store, self service laundry, assorted very good restaurants (5-15 min walks), good

desk and a guy with very poor english said they ran out of towels and they were waiting for the laundry, then

would be nice to have a washer/dryer on sight for self-laundry service

the laundry service

staff were amazing from the front desk to the bar to the breakfast staff

we were offered port, egg tarts and a short overview of things to do in the city (map) the wifi was great

the bar in the hotel is very quiet and relaxing

the hotel provided excellent breakfasts , had a lovely bar area and was light and airy with an outside courtyard

there was no laundry service

no laundry service and no food options outside of breakfast.

no bar snacks or room service for meals

the bar is also great and they make a great cocktail

wifi signal was very poor in bedroom and didn't work very well.