washing no machine meant we could get laundry done

hotel and to the covid-19 restrictions, but it seemed to have a variety of them (indoor swimming pool and sauna

wifi poor

activities - the indoor pool was small but warm and great for our kids to play in as it was so quiet there was

is the first year i was hesitant to eat at the restaurant because i can only imagine what the kitchen looks like

facilities were poor no ac no fan no kettle or coffee in room no bottle water no safe no iron no laundry no

wifi didn t work

kettle or coffee in room no bottle water no safe no iron no laundry no shampoo or conditioner no pool

having said that the hotel bar serves coffee all day

i also liked the small breakfast buffet and the dinner i had

great location on the camino; wonderful breakfast; fast laundry service.

over priced cleaning for laundry

no laundry service, although indicated.

simple breakfast in soothing garden

maybeca little more light in the bar/sitting area for breakfast time.

great hotel, lovely staff and good facilities. breakfast was great too.

breakfast was great. the staff in the hotel and restaurant were friendly and helpful.

rueda sorted out the wifi for us for onward bookings in

right near a busy roundabout wifi not optimal

on-site parking was safe and secure

couldn t be better if you are looking for a place overlooking the sea with a sparkling swimming pool

only thing was bar food not as good as restaurant

the cafe bar with easy food was all we needed so didn t use the restaurant

location was good. breakfast was fine. gym and pool were useful.

pool being in view from both ends by people dining

it had its own beach and pool

beautiful, clean room with fantastic views across the pool and bay

we had a room overlooking the pool

we adapted in any case by keeping the kids up later - as per spanish norms

the gym was closed and the pool area a little dated.

no secure parking for motorcycle

reception on arrival had to go into the bar

staff, hotel has a busy buzz, meals are available in bar at good price

very good location and good pool and parking

very good location and good pool and parking

lovely bright decor in room,we had a terrace that led onto pool

pool but again no parasols for shade, location.

proximity to the beach and restaurants, staff were helpful and friendly, and we appreciated the pool on site

also the laundry arrived very early on particular mornings and the trolleys created a lot of noise which

playa de el camello beach, the peninsula de la magdalena, and the casino are all easily walkable from this

location near the beach ,local restaurants and casino

the wifi not good.

excellent position near to beach and bars/restaurant

laundry service was not as fast as they told me. took more than 24 hours.

room service is good

more devices on wifi more interaction with reception staff

we got a late check out for free

wifi not working so good at the 6th floor

got our towels dirty, all in mascara, the bed spread as well , laundry took almost 3 days( got it back only by

was suprised that there was no laundry service during the weekend

gym/sauna from what we could see

the food in the bar on our day of arrival was pretty poor.

thalasso closed and gym needs to be modernized

hotel does a laundry service, but does not provide a trouser press or iron in the room

this caused a problem as we were going to a wedding and the outsourcing of laundry of clothing suitable for

is a beautiful hotel, in a great location with lovely friendly staff from household & bar to front desk, maria

our kids loved it, and so did we

the food at the hotel was very good and we had a delicious breakfast. hotel overall excellent.

you have to send everything to the hotel laundry service, which, as you can imagine, is expensive

before it was needed irons aren t made available to guests, only option is to use the laundry team at an

the hotel does not provide an iron and ironing board in the room, only laundry service for pressing clothes

no free laundry accesible

good gym

lots of alternative choices for breakfast

or two breakfast items could have been a bit fresher

great location, like the decor, good breakfast

good value breakfast, lovely helpful staff

amazing place. staff very helpful and friendly. breakfast that included was very good

is a lovely little hotel, with beautiful gardens and a swimming pool

the hotel itself is very peaceful and quiet with lovely gardens, pool area, bar and dining area

isn't much in the way of restaurants and bars in the immediate vicinity of the hotel, but this is not really an

there didn t seem to be any info about the bar or restaurant. but breakfast was good.

the sea is walking distance and there is bar on the opposite site of the road with outside seating

the breakfast excellent with great

wifi connection in the room could have been better but mostly adequate

would have appreciated a kettle in our room but were advised because we had not booked breakfast we couldn't

the breakfast was very good, we loved the freshly squeezed oranges and the scrambled egg in particular

and we were with kids

) nice bar downstairs but no restaurant

handy for the ferries and a short walk to the lively tapas bar area and cathedral

harshly at myself and my travel guest as we checked in and out, the room was tiny and had the wifi did not work

staff are very friendly and welcoming in all areas reception bar and breakfast room

wifi worked

proximity to beach and shopping, spaciousness of suite, access to the gym and pool at health spa next door

hotel restaurant food was excellent, especially the fish, and our kids said the chips were the nicest they ever

the hotel pool is just free entry to the community pool next door

couldn t fault the hotel or staff at all but extremely disappointed that the pool was next door in a public

swimming facilities: they are adjacent to the hotel and it is a competition pool however it does have a hot

ideal for us as we were traveling with our pet dog to sail over to the uk

hotel super pet friendly in a great location this was our 3d visit and we will definitely be

pet friendly with a lovely gesture of pet bed and bowls

bed was very comfortable and staff were very friendly. nice breakfast available and free wifi.

pet friendly, very clean

slow wifi.

wifi, comfortable rooms, friendly staff member despite being the only one there when a number of

friendly staff, comfy rooms, easy location, creative 'artwork', free parking undernearth, fast wifi in the

good value for money, great breakfast and very nice staff

very modern, clean and comfortable. great wifi.

could have been ironing facilities for the guests who did not want a full laundry service

staff were so friendly, helpful and quick, i used laundry facilities and they had it ready in hours

left and even not been said thank you and good bye while we spent 79 euros for the laundry and 137 euros at the

lack of room service and mini bar amenities. also, could do with some better pillows.

we had a family room which was perfect with bunk beds for the kids and an adjoining room for my wife and i

room window was just a few feet across from people's laundry hanging out to dry

laundry expensive on a per item basis

mini bar fridge was not cold, not sure that it was turned on, bed was squeaky when i moved however very

i ordered room service one of the days and was pleasantly surprised by how good the food was and how great

underground secure parking ( 18 per night) centre of city location. free wifi

clean and good breakfast close to ferry port . pet friendly really helpful nice staff

no problems with our pet dog

it is pet friendly which was essential for us

we wish there is a bar or something at the hotel itself especially at the reception area

the wifi cost extra but our booking stated free wifi. this was disappointing.

was cold on the first day so i had to ask for the heater, wifi didn't work at all so i had to use my own data

but the most important was they didnt have wifi in the rooms

the wifi did not work in the room at all

no wifi in any rooms. i asked to be moved to a lower floor. still no wifi.

room with very noisy (portable) air conditioning. wifi rarely worked in the room.

the bar was very small and dingy with next to no drinks on offer, so we had to go to the shop to get

location and pet friendly

i requested acknowledgement the hotel was pet friendly, i was assured it was and i would not be charged any

wifi is not that strong

the wifi connection was strong

the room and breakfast were excellent

bar closed on sundays but you can get something to eat in the nearby el corte ingles

there was no sink plug in the kitchen the cooked breakfast was cold, but the rest was very nice.

the hotel is spotless, super comfortable and offers a great breakfast

the restaurant & bar were closed

we came back after the bar had closed for the evening, but the staff member still served us and made us feel

soundproofing and room right above bar so noisy until 1

only one member of staff for bar and reception. was very busy. service for breakfast not great

great rooms and bathrooms - with bonus underground parking

good location for the ferry. nice cafe / bar. plenty of free parking.

wifi was slow: 1

nice room good wifi good aircon friendly staff

wifi (suffice only for simple browsing), room is not as soundproof as one would like, ac is

is not 5 stars, the breakfast is poor, swimming pool area is not as clean as it ahould

the pool the restaurant the rooms all were exceptional and had their own charm

the restaurant oozed calm, the pool and gym were relaxing and the lounge relaxing

views were stunning, gardens delightful. gym and pool excellent

delicious breakfast, very beautiful property, and very friendly staff

the swimming pool was a lovely addition and the area itself was gorgeous

the pool needs some cleaning

no parking on site no air con limited breakfast

the water from the pool was cold, but understandable as is near to the mountains

you also had to have your own towels for the pool