kids didn't like the salt water swimming pool

i don t mean an ocean-view room heater in the room modern bathroom good quality of breakfasts wifi works great

wifi did not work, which was needed for me

only thing was bar food not as good as restaurant

breakfast, no upgrade options provided, had to repeatedly ask for things that weren't explained (gym, pool, cost

renovated restaurant and bar has a cool modern vibe (slightly at odds with more traditional rooms and building

wifi only worked in the lobby

the location. free parking

big room and parking, beautiful place.

staff in restaurant and bar were constantly in a rush and walking very fast in fact nearly running cleanliness

very good location and good pool and parking

proximity to the beach and restaurants, staff were helpful and friendly, and we appreciated the pool on site

very good location and good pool and parking

pool but again no parasols for shade, location.

all the bar staff and the cleaners

no secure parking for motorcycle

reception on arrival had to go into the bar

staff, hotel has a busy buzz, meals are available in bar at good price

washing no machine meant we could get laundry done

we also made use of the gym, table football and table tennis so plenty to do on-site

the facilities are very nice with an indoor pool, small gym, an outdoor shower area (useful when you come off

great bar for getting a snack or drink

activities - the indoor pool was small but warm and great for our kids to play in as it was so quiet there was

parking at metro easy and cheap

we had to eat in the bar and the food was excellent

restuarant excellent staff helpful breakfast good

wifi was a bit intermittent

rueda sorted out the wifi for us for onward bookings in

facilities were poor no ac no fan no kettle or coffee in room no bottle water no safe no iron no laundry no

very good breakfast choice including fresh fruit, cold meats, cheese, croissants etc

great , rooms lovely but for price expected bar fridge , tea / coffee in room and more complementary toiletries

breakfast was too simple for the price they charge

didn't try the bar or restaurant but looked lively

no laundry service, although indicated.

over priced cleaning for laundry

great location on the camino; wonderful breakfast; fast laundry service.

is a excellent bar restaurant nearby

simple breakfast in soothing garden

also the laundry arrived very early on particular mornings and the trolleys created a lot of noise which

playa de el camello beach, the peninsula de la magdalena, and the casino are all easily walkable from this

location near the beach ,local restaurants and casino

the wifi not good.

excellent position near to beach and bars/restaurant

laundry service was not as fast as they told me. took more than 24 hours.

room service is good

more devices on wifi more interaction with reception staff

we got a late check out for free

wifi not working so good at the 6th floor

this caused a problem as we were going to a wedding and the outsourcing of laundry of clothing suitable for

hotel does a laundry service, but does not provide a trouser press or iron in the room

the bar / restaurant is known for great food

also evening room service was only available from 8

- it would be nice if there was a pool or spa area, but we knew before traveling that there wasn t so not

before it was needed irons aren t made available to guests, only option is to use the laundry team at an

no free laundry accesible

the hotel does not provide an iron and ironing board in the room, only laundry service for pressing clothes

you have to send everything to the hotel laundry service, which, as you can imagine, is expensive

facilities; room design; room service meals because of restaurant etc

got our towels dirty, all in mascara, the bed spread as well , laundry took almost 3 days( got it back only by

was suprised that there was no laundry service during the weekend

breakfast was as exceptional as the team who work there.

possible remoteness from city centre. no gym nor swimming pool.

everything great but spa was closed during our stay

there was lots of choice at breakfast and the bar and restaurant were also great, evening dinner was delicious

pool was freezing cold in august and made my kids ill

i had planned to have a room service breakfast on the terrace to relax and enjoy the view

staff at the hotel couldn t be anymore helpful giving us pool towels, booking is taxis and also giving us

you did have 24hr room service if you wanted that

yes its quirky, yes the room i had was small as was the balcony , yes the breakfast is a bit samey but the

perfect location, staff very helpful nice breakfast

very friendly and helpful staff. lots of breakfast choice. very clean. great location.

lots of alternative choices for breakfast

great location, like the decor, good breakfast

the breakfast was really good - offering a really good choice and selection - lots of fresh fruit and

all of very good quality. we had the room wih terrace, beautiful. breakfast also perfect.

lovely pool and extremely helpful staff

staff very friendly, helpful and attentive. breakfast was top class.

the gym is small, not for more than 2 people, but functional

swimming facilities: they are adjacent to the hotel and it is a competition pool however it does have a hot

the rooms were spacious with reliable wifi

hotel restaurant food was excellent, especially the fish, and our kids said the chips were the nicest they ever

wifi was brilliant and very fast enabling streaming of movies etc

i had a spa bath in my bedroom as well as a shower in the bathroom

harshly at myself and my travel guest as we checked in and out, the room was tiny and had the wifi did not work

kids found a bug on the floor (took video) and the following morning my daughter had spider bites

very nicely decorated and very comfy beds, good location and accommodating to kids.

handy for the ferries and a short walk to the lively tapas bar area and cathedral

good wifi

ideal for us as we were traveling with our pet dog to sail over to the uk

hotel super pet friendly in a great location this was our 3d visit and we will definitely be

pet friendly with a lovely gesture of pet bed and bowls

bed was very comfortable and staff were very friendly. nice breakfast available and free wifi.

pet friendly, very clean

slow wifi.

wifi, comfortable rooms, friendly staff member despite being the only one there when a number of

friendly staff, comfy rooms, easy location, creative 'artwork', free parking undernearth, fast wifi in the

good value for money, great breakfast and very nice staff

very modern, clean and comfortable. great wifi.

could have been ironing facilities for the guests who did not want a full laundry service

staff were so friendly, helpful and quick, i used laundry facilities and they had it ready in hours

left and even not been said thank you and good bye while we spent 79 euros for the laundry and 137 euros at the

lack of room service and mini bar amenities. also, could do with some better pillows.

we had a family room which was perfect with bunk beds for the kids and an adjoining room for my wife and i

room window was just a few feet across from people's laundry hanging out to dry

laundry expensive on a per item basis

mini bar fridge was not cold, not sure that it was turned on, bed was squeaky when i moved however very

i ordered room service one of the days and was pleasantly surprised by how good the food was and how great

underground secure parking ( 18 per night) centre of city location. free wifi

clean and good breakfast close to ferry port . pet friendly really helpful nice staff

no problems with our pet dog

it is pet friendly which was essential for us

we wish there is a bar or something at the hotel itself especially at the reception area

the wifi cost extra but our booking stated free wifi. this was disappointing.

was cold on the first day so i had to ask for the heater, wifi didn't work at all so i had to use my own data

but the most important was they didnt have wifi in the rooms

the wifi did not work in the room at all

no wifi in any rooms. i asked to be moved to a lower floor. still no wifi.

room with very noisy (portable) air conditioning. wifi rarely worked in the room.

the bar was very small and dingy with next to no drinks on offer, so we had to go to the shop to get

location and pet friendly

i requested acknowledgement the hotel was pet friendly, i was assured it was and i would not be charged any

wifi is not that strong

the wifi connection was strong

the room and breakfast were excellent

bar closed on sundays but you can get something to eat in the nearby el corte ingles

there was no sink plug in the kitchen the cooked breakfast was cold, but the rest was very nice.

the hotel is spotless, super comfortable and offers a great breakfast

the restaurant & bar were closed

we came back after the bar had closed for the evening, but the staff member still served us and made us feel

soundproofing and room right above bar so noisy until 1

only one member of staff for bar and reception. was very busy. service for breakfast not great

great rooms and bathrooms - with bonus underground parking

good location for the ferry. nice cafe / bar. plenty of free parking.

wifi was slow: 1

nice room good wifi good aircon friendly staff

wifi (suffice only for simple browsing), room is not as soundproof as one would like, ac is

is not 5 stars, the breakfast is poor, swimming pool area is not as clean as it ahould

the pool the restaurant the rooms all were exceptional and had their own charm

the restaurant oozed calm, the pool and gym were relaxing and the lounge relaxing

views were stunning, gardens delightful. gym and pool excellent

delicious breakfast, very beautiful property, and very friendly staff

the swimming pool was a lovely addition and the area itself was gorgeous

the pool needs some cleaning

no parking on site no air con limited breakfast

the water from the pool was cold, but understandable as is near to the mountains

you also had to have your own towels for the pool