the pool and the staff

we only had an overnight stay but my kids were impressed with the extra facilities they could have used if we

poor wifi

we only had an overnight stay but my kids were impressed with the extra facilities they could have used if we

fantastic place to stay, bus into salamanca, camp site bar is amazing.

were not enough beds at the pool and we didn't find towels there

nice swimming pooll for summer days, specially for kids

our kids loved the pool and the breakfast

parking on site for no cost

would like pool open little earlier than 12.

property looks like it hasn t been updated for 30 years, the ev charger didn t work and it s in an industrial

were sometimes bees and flies in the pool and outdoor eating area

pool if you want to have a quick dunk

wanted something outside the city with free parking

lots of fast food outlets and aldi a few minutes walk from hotel pet friendly clean bright rooms some with

laundry room and no resturante, only for drinking basic things and a dinning salon with microwave

stuff, good location, close to supermarkets and commerce, very close to laundry machines, etc

staff friendly and helpful and nice bar on site

coffee bar good

right near a nice park for an evening walk and kids space for families

property claims to be pet friendly but in the small print limit the weight of the animal to 10kg

i was staying with my two kids, 6 and 3

i was staying with my two kids, 6 and 3

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

expensive additional fee for a pet

we d been travelling around so asked about the laundry service but the prices were very high - 6 for a

the price of laundry was a bit high.

for laundry were poor

wifi did not work as they were fixing the network

wifi was not good at all

were shocked by the charge of 288 for a very small amount of laundry - 22 for a polo shirt

excellent, truly pet friendly

the room service trolley going past the room was especially noisy

the attitude of the restaurant manager and serving staff at breakfast and room service.

great room service excellent location awesome

environment, excellent staff, food and bar service excellent

the hotel does not have an outdoor swimming pool and you have to reserve the spa area in advance at a cost of

in our one night stay - the only disappointment was that we overslept and so missed our booked in spa appointment

complimentary water and coffee in the room, the bed was very comfortable and the shower was spa like

small hotel with very limited lounge and bar facilities and a rather weird restaurant

within a short walk from many tourist sites, restaurants, markets, cafes, metro and laundry

the laundry was ripoff 4items 58euros

the swimming pool is too small and has no protection from the sun.

for kids it isn't ideal

no wifi instructions in room no welcome pack in room explaining room service, wifi etc

the laundry prices though listed were pretty mad

the bar area could be bigger when the outside terrace is not available because of weather

breakfast was room service great.

gym or not gym as it s very small and the conditions not good and breakfast should not be on the

charge an extra fee for pets, which is almost the same amount of the room rate

the beds are amazing, the rooms have a large smart tv and the room service food was also good

the small hotel gym was also a nice surprise, with everything needed for a basic workout including a speaker

attentive and helpful staff, great breakfast with eggs cooked to order, room service lunch and dinner availability

excellent breakfast and room service food for brits who don t like waiting til 9 in the evening to eat

exceptional breakfast, room service and room.

a great feature of this hotel is the self-service laundry downstairs

wifi was troublesome: privacy is compromised because one has to allow cookies

no parking ( had to pay 19 euro). no wifi.

hidden charges for pet

service dog considered as regular pet but negotiated for them to waive 30 euro per night fee.

poor accessibility, small rooms, restricted use of elevator (in use by staff or laundry).

the best thing was finding a self help laundry just around the corner to catch up with my laundry

good bath, air conditioning and wifi

surround this hotel making it ideal for a short term visit it's also a practical choice if your pet is travelling

the location is perfect and the staff is really nice. good breakfast at a nearby cafeteria.

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

very good location. pet friendly hotel. comfortable.

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking

the wifi was not working

friendly, amazing breakfast

rooms were very comfortable, wifi worked like a charm, and the staff were welcoming and helpful whenever we

location, comfortable room, breakfast

fast wifi

great breakfast and very helpful staff

the room was spacious and right in the center. receptionist was kind. wifi good hot shower

wifi not that great

wifi was appalling and i ve had a much better selection for breakfast in many other spanish

when we were sitting at a cafe in the plaza, my kids could run back to the hotel room unaccompanied to retrieve

wifi not consistent

okay wifi speed 5

wifi was strong

view of the cathedral from my window was lovely, wifi was good

location, price for pet to stay, dog treats and bed provided, keyless access, response time from staff via mobile

wifi was ok

offers everything the traveller needs, parking, a bar and restaurant and comfy beds

breakfast expensive. no special price for kids

1 ev charger in the parking and 2 in front

the food at the bar is great

ev charger worked

automatic laundry right in front of the hotel door if you need this kind of service

that, the price was fair the rooms are big, but old the stuff was great there is an automatic laundry in front

very poor pool and gym area

rooftop pool was a fantastic addition to help us keep cool in the july heat

bar looked a bit pricey so didn't try

tasting breakfast is an absurd concept and not delicious enough to warrant the fuss

great location. hotel.is beautifully appointed. thoroughly recommend. breakfast incredible

the food for both dinner and breakfast was top notch

5 star hotel in centre of attractions, nice breakfast experience

great location, great shower, superb breakfast

i suspect got caught up with laundry

elegant decor, cool pool, amazing views

very minor- the pool doesn't open till 12

wifi was great

good facilities and beautiful and spacious rooms with grew views over the city, nice swimming pool, only 15

the laundry service is very expensive

advertised association with a spa but the receptionist just tossed us the name of a spa and would not speak to

wifi good but annoying sign in

use of the spa nearby, the advert led me to believe i would be able to use it during my stay but the staff

incheck procedure very slippery bath tub floor ac out of order, told reception, but no action wifi max two

wifi was sometimes very intermittent depending where abouts in the room you were

wifi was challenging at times with only 18 mbps

location 15 mins walk to attractions, big room , clean , good wifi

very friendly staff and breakfast included, great value for money

bar area was very smart and comfortable and the hotel wasn't too far from the old town so it was

showers in the gym/spa area need to be renovated

we could sit outside the bar and have a drink, which was really peaceful

the need clearer instructions about getting a key to enter the spa area.

we would have loved a swimming pool

no swimming pool

all fine. staff were very helpful about getting our laundry done in time.

wifi was not very good and had no wpa2/wpa3 security built in

didn't have breakfast but coffee from the bar was good

staff attitude when discussing problem with wifi

they made sure i had ev charger available at the time of my arrival. super thoughtful.

clean rooms, bed comfortable, breakfast great, parking free, staff friendly and helpful

raul behind the bar was particularly helpful

convenient stay traveling from ferry, very easy to find, secure parking

great location. plenty of parking. excellent choice of food at breakfast. staff really friendly

a beautiful place to stay and the staff is lovely too, we went to the pool and we had so much fun too

restaurants in the vicinity & good safe parking for motorcycles

bar serving snacks like tapas

everything at the same location hotel restaurant bar

near major roads as well as town secury parking nice breakfast

underground secure parking wifi

room was a good size. good to have golf on site reasonably priced

spa was excellent

we brought our dog, and the pet-friendly rooms are more like suites, complete with a spacious balcony that runs

room service food was poor quality and over priced for what it was

the convenience, friendly staff and pet friendly.

needs a makeover, only bar food available. it was in a remote location.

easy parking, friendly staff.

plenty of spaces for parking

we had a lovely meal in the bar which was very reasonable, and our dog was allowed to stay with

wifi was very weak

we ordered some food via the room service - which was fast and tasty

nice rooms, super breakfast buffet and the dinner, lovely pool

very good dinner and wine, very good breakfast

nice rooms, super breakfast buffet and the dinner, lovely pool

full of relaxed charm. generous bar measures.