the laundry service is very expensive

incheck procedure very slippery bath tub floor ac out of order, told reception, but no action wifi max two

shame no night bar for

foyer, bar a bit cold in winter.

advertised association with a spa but the receptionist just tossed us the name of a spa and would not speak to

automatic laundry right in front of the hotel door if you need this kind of service

that, the price was fair the rooms are big, but old the stuff was great there is an automatic laundry in front

the place had a pool, gym and the staff were very kind

rooftop pool is extremely small, the picture is greatly misleading, the lobby bar could have had many more

pool great- just a plunge pool - so small but kids loved it

5 star hotel in centre of attractions, nice breakfast experience

the breakfast experience is a concept that we had not seen until now and that we loved

your fault , but a bar opposite open until 5am and noisy from the street

breakfast experience was great

the food for both dinner and breakfast was top notch

there was a lobby on the second floor with extra bathrooms, huge couches, and wifi

this got worse when we returned to the front desk to report the wifi not working in our room despite the booking

also asked for wifi code and was told the restaurant next door had it but the restaurant was closed

very good location. pet friendly hotel. comfortable.

the wifi was not working

don't mind the idea of there being no staff but at least have a leaflet with breakfast time, wifi password,

hotel rooms walls made of paper, if you have kids or planning romantic stay, please be prepared to be heard by

wifi was strong

pet friendly

it was a big perk, that this place is not only a pet friendly, but also - they got their beds, bowls and snacks

you rely on good wifi to check out restaurants and where to go - then the wifi is simply not good enough

wifi was free but

clean, comfortable, good wifi

wifi was appalling and i ve had a much better selection for breakfast in many other spanish

the room was spacious and right in the center. receptionist was kind. wifi good hot shower

a great feature of this hotel is the self-service laundry downstairs

wifi was of sufficient speed

really a fault of the hotel but it was very noisy outside with kids partying all night

pets admitted in the breakfast room even in a closed bag

reception staff chewing chewing gum while serving the customer - no wifi - no parking - no toilette brush there

the best thing was finding a self help laundry just around the corner to catch up with my laundry

poor accessibility, small rooms, restricted use of elevator (in use by staff or laundry).

a clean basic room. wifi was good.

above, the breakfast and lack of clarity in relation to it on the website

the wifi was excellent

a blonde lady with curly hair in the bar was not so friendly. not sure why.

good location in a beautiful historical building, underground parking, pleasant bar and terrace.

location is great, the room is ok, there is no boiling kattle in the room, but we can get from room service

the restaurant and bar provided a good service and delicious cuisine

gym is okay, sauna, jacuzzi etc, wonderful amenities

the laundry prices though listed were pretty mad

bar was a disappointment complete with surly bartender who seemed agitated when my partner joined

gym/ fitness centre is very poor

quality of the room service food is outstanding (they do not have a restaurant for dinner on site)

something that felt a bit absurd is the rules for staying with your pet

plenty of towels which is a big bonus when travelling with kids

i was staying with my two kids, 6 and 3

property claims to be pet friendly but in the small print limit the weight of the animal to 10kg

expensive additional fee for a pet

the shower was difficult to use for kids (handles were too high for them) and it was a bit small for adults

within a short walk from many tourist sites, restaurants, markets, cafes, metro and laundry

the laundry was ripoff 4items 58euros

tv, air con not on until june , very hot at night, loud traffic at night with windows open , pool not available

i also looked into the gym to see if it was worth a go and it wasn't great if you're into gym work

good buffet breakfast 12€ and decent restaurant for those cold, rainy nights when you want to stay in

poor wifi

spa and massage terrible

wifi is extremely poor, disconnects all the time

room service brought wrong food and basically shrugged it off

evening food not available until 20:00 so not suitable for children (including the room service)

laundry room and no resturante, only for drinking basic things and a dinning salon with microwave

stuff, good location, close to supermarkets and commerce, very close to laundry machines, etc

no bar fridge for cold water.

wifi password instructions did not work, but staff did connect me quickly

modern pet friendly hotel with underground parking in a very central location

for laundry were poor

the price of laundry was a bit high.

we d been travelling around so asked about the laundry service but the prices were very high - 6 for a

wifi could have been better.

the wifi connection was excellent, breakfast delicious and convenient parking

were shocked by the charge of 288 for a very small amount of laundry - 22 for a polo shirt

really nice bar and restaurant

downside was not being able to take our dog into the common areas - no restaurant with him, only room service

loved the pool to cool off

staff, beautiful, well-equipped and comfortable hotel, lovely outdoor gardens and swimming pool, parking on site

the beds are amazing, the rooms have a large smart tv and the room service food was also good

no in house restaurant but full room service menu available

the bed was amazing and the wifi was strong.

they do provide room service

nothing really. but there is no restaurant or lively bar but we didn t miss that

location, comfortable room, breakfast

the breakfast was very good

no room service or anything, just a couple sad looking bars nearby

great breakfast and very helpful staff

rooms were very comfortable, wifi worked like a charm, and the staff were welcoming and helpful whenever we

location, room view, welcoming staff, breakfast, garage.

the fact that there was a pool was definitely a plus

then maybe a leisurely lunch in one of the many bar/restaurants or, just as good, wine and tapas in our favourite

wifi in the room was excellent

superb breakfast for just €10 and you cant beat location, just by roman bridge that takes you into town

very helpful to have underground parking

parking excellent

the swimming pool didn't open till the day we left.

parking is simple the breakfast is great value for money.

pool with life guard

all fine. staff were very helpful about getting our laundry done in time.

very friendly staff good parking and ev charge included on parking price

comfortable rooms, very good restaurant and paid safe parking with free ac ev charging.

didn't have breakfast but coffee from the bar was good

good wifi

i suspect got caught up with laundry

t get wifi in room (4th floor) no tea & coffee making, complimentary water or bathrobes which we ve had

very minor- the pool doesn't open till 12

the pool opens very late.

the only issue the place has, but crucial imho is that the room is unsafe for the kids

property looks like it hasn t been updated for 30 years, the ev charger didn t work and it s in an industrial

lovely staff, brilliant bar man fantastic food in beautiful outdoor setting

spa is not working since covid

pool if you want to have a quick dunk

a note in room with password for wifi would've been helpful rather than asking at reception when you arrive

large room, superbly clean, super-comfy bed, family-friendly, protected parking

our kids loved the pool and the breakfast

our kids loved the pool and the breakfast

our kids loved the pool and the breakfast

nice swimming pooll for summer days, specially for kids

instead of bath, and a room at the back to avoid road noise, together with no wifi which you advertise

wifi speed less than average.

wifi, husband was able to work remotely

the food at the bar is great

1 ev charger in the parking and 2 in front

very comfy bed and great bar next door

bar and restaurant highly recommended, evening meal was delicious, three courses including bottle

receptionist on duty went out of his way to show me the parking in the hotel and the bed was extremely comfortable

everything at the same location hotel restaurant bar

free secure parking

no crowds, safe parking, golf.

to help their so dinner was at 9pm could we wait that long for a drink no so went 100yards to the golf restaurant

the area is remote, with only houses and the golf course within walking distance, so don t expect bars,

spa was excellent

the swimming pools were appreciated, there is even one small for little kids

everything was good except wifi was very poor

a wonderful terrace that we unfortunately did not have a chance to enjoy, same for the swimming pool

wifi not good.

also the bar at the campsite also belonging to the hotel had very poor service i ordered 4 meals but only

comfortable bedroom with excellent swimming pool and best of all the local bus to salamanca stopped in the hotel

needs a makeover, only bar food available. it was in a remote location.

easy parking, friendly staff.

plenty of spaces for parking

we had a lovely meal in the bar which was very reasonable, and our dog was allowed to stay with

wifi was very weak

we ordered some food via the room service - which was fast and tasty

nice rooms, super breakfast buffet and the dinner, lovely pool

very good dinner and wine, very good breakfast

nice rooms, super breakfast buffet and the dinner, lovely pool

full of relaxed charm. generous bar measures.