i wasn't told the indoor pool would be closed during my stay

just the room cleanness and room service was good.

very bad wifi, breakfast room got overcrowded on certain time

breakfast was really good and the bar was very nice

perfect breakfast, nice room with comfortable bed, spa with gym for free

the bar has a good choice of drinks and very affordable meals

the breakfast is great and the pool as well as the hot tub were very nice

to find a pool, jacuzzi sauna and turkish bath

the location is excellent, the staff can t do enough for you, breakfast is first class

ricardo in the bar was excellent and the check in

would have liked the option to have a refrigerator or microwave in the room, or a self service laundry area

although the continental breakfast was extra, it was good and plentiful and the milk was actually cold

- large room - flat screen tv - good wifi

comfort/breakfast

nice evening bar with sensible prices

were upgraded to a bigger room with free breakfast and free parking for our 8-day stay

the water in the spa pool wasn t warm, and wearing a swim cap was mandatory if you didn t have one with

the food for breakfast was not great, needs more improvement.

gorgeous pool

no access to pool and sauna after 8 pm * no one in bar to serve you ( hotel feels understaffed) * very hard

think that the prices at the bar could bee little bit smaller

good breakfast, pool and gym

organization and the amenities of the spa aren't up to a 4 hotel star, there are no lockers and clients aren't

free parking too

easy, free parking

nice hotel in the city centre, with a free garage. very good breakfast, friendly staff

when i had to ask them for help organize a 5 am taxi pickup, they packed my breakfast to take with me

we arrived to hotel 2,5 hours earlier than check-in time, i was intended to ask for car parking only, but the

location, underground parking, breakfast (boiled eggs, pastry, fruits, yogurt), exceptional

also, internet service (wifi) did not work in my room during my entire stay

breakfast was amazing

conveniently close to everything including the exciting town piscina by the harbour which the kids loved

everything but specially the breakfast

the wifi available was terrible so cut in and out.

super nice staff, beautiful historic house, delish breakfast

enough variety on breakfast buffet

pretty quiet except other guests and their kids at midnight

this area converts to the breakfast room in the mornings

the facilities were excellent, especially the pool area, sauna, steam room and the bar which all felt luxurious

for four (2 adults, 2 kids under four), instead of two beds just a sofa-bed for the kids kind of

they did offer laundry service but of course at very expensive prices

wifi didn't work sometimes, we got an access to staff wifi but it didn't help on the floor where we

breakfast could be better

the best aspect, was the wifi internet, the fastest, best of all hotels i've experienced in s

weak wifi

clean, nice staff, room service, good breakfast. no complaints

pleasant environment. lovely and helpful staff. good breakfast.

location, staff was lovely and kind, good breakfast

helpful staff, neat room with a spacious bathroom, great location, wifi works well, breakfasts simple but

the breakfast was delicious and warm

the whole hotel didn t own an iron (unbelievable - when we queried this they just thrust a laundry list at

and a fairly large food court a huge supermarket and even a dry cleaning i also noticed a public laundry a few

great staff, great breakfast, very good value

assisted with early checkout and provided a breakfast box to go

room was quiet and spacious, overlooking inner yard with pool

booked this room as we had a early flight and wanted to be close to the airport

i asked for an early check in and was able to go in the room a few hours early

we missed having a wifi in the room. the free-town wifi we were advised to use didn t work.

not really recommended for a family with kids

wifi connection was pretty bad, it worked really slowly so i ended up using my data most of the

there s a self service laundry with dryers 250m from the hotel which is great

solutions such as google translate or maybe a translation sheet with a few of the basics like laundry, taxi

they also offer laundry service

city center and the ocean, plenty of restaurants and cafes nearby friendly staff clean room nice breakfast

basic breakfast.

shared kitchen facilities were a bonus - we could have a cup of tea

smell in the kitchen - probably someone left the food in the fridge for a long time

there is available also a kitchen to be shared with others

room with full kitchen equipment (kettle, microwave oven, cups and dishes, refrigerator), the wifi is fast, has

wifi is not stable, it goes on and off

self-service laundry

wifi is strong and breakfast is a good start

the breakfast was day by day same. we tryed all :) it was a bit boring. but ok for some days.

great breakfast; helpful staff

was excellent , breakfast was great and location was perfect by car or walking, i will use the hotel

the laundry service was efficient

the staff were lovely, and the breakfast was delicious

parking is a huge advantage in ponta delgada

wifi in rooms, just in the loby

liked being next door to a great bakery and down the street from a bar with very good take out food

with fresh water and a fruit basket included, the spa area features a beautifully designed pool with large

the bar also impressed us with its great cocktails and friendly team

great breakfast was really good, lots of choices and also made to order

after using the pool we had to improvise to get out swimsuits hanged to dry)

the staff is very kind and friendly, the food at the restaurant is delicious, both breakfast and lunch

walking distance to everything, gym, sauna, and helpful staff

for room to be cleaned at a set time. would have been nice to have a bar at the hotel.

gym was basic but they had one which was a bonus for the price

entire hotel was clean & modern - although wifi service was out for 1 day

pity no bar and lunch snacks

fantastic breakfast and great service

breakfast was nice

breakfast offering both savouring and sweet

our flight was early and they provided us with a small breakfast to take away

like bar soap not those dispensers

the pool, the gardens, and the interior design were beautiful

the honesty bar was a bit expensive at 4 euro for a tiny beer, but it was convenient

everything is very calm, the personal incredibly friendly (they made us a breakfast at 4:15

parking is on site and you are given a fob to get in and out of the car park

hotel and surroundings were beautiful, parking is off the road and secure as well as convenient for carrying

laundry facilities

in-house laundry for guests

spacious room, more like a hotel suite with bedroom, lounge, kitchen and large bathroom

the wifi was excellent

wonderful breakfast, including additional choices one can order

one small thing - there is no iron and the only possibility to iron your clothes is to order laundry service

indoor swimming pool.

had a lovely massage/ spa experience at the next door hotel

kind to the kids, very nice swimming pool area, we had sea view even if had a side street room, very very friendly

wifi is intermitant and we all have run out of our data on our phones as it kept going off and

laundry was way over priced, 6 euro for a tshirt

room service was excellent and fast

nice breakfast

more so than that, room service was quite lackluster (with me sending the prawns back one night because they

we enjoyed whole stay, especially the view and room service at the terrace

i never actually got around to using the wifi, but it was free of charge

beautiful pool, nice room for family of 5 with little kitchen.

the bar personal are very nice and you can both eat and drink by the pool

location is perfect, breakfast was a dream and the staff is super friendly and helpful

english breakfast every morning the sameud83dude00

laundry service was excellent

the kids bed time stories and cookie each night are superb idea!

food service rooms view breakfast playroom and rooftop

there is a casino connected to the hotel with a band that plays around 10pm on weekends

very good breakfast with variety of products

no iron or steamer for your clothes, there s a laundry service but it doesn t make sense to give your

would like to have at least borrowed an iron but told we have laundry service

gym opens bit late at 9

we enjoyed the pool and the gym

the breakfast has plenty variety and we got to eat the traditional azorean bolo levedo every day, there

laundry service was extremely expensive

the car park smelt nice as the laundry room must have been near! wifi great. staff friendly.

services are a bit pricey (laundry of your own clothes)

laundry service is competent

no iron for the rooms and the laundry is very over priced

the room was very comfortable and they even did laundry for us for a reasonable price

the food at breakfast was very good, fresh and tasty

the hot pool inside the pineapple greenhouse is a super nice experience, and because it is used only by the

also i recommend the restaurant and the breakfast was excellent

breakfast was excellent

we were traveling with a 9-month baby and the staff was really helpful with all our needs: food, laundry,

parking challenge, but not too bad.

were absolutely delightful (especially the woman who spent ages linking my errant kindle to the wifi) beautiful

very good breakfast and dinner, especially asian roof top restaurant

we spent some time at the bar playing pool as well as time in the greenhouse hot tub and it was very memorable

nice to have breakfast and lounge by the pool

the swimming pool is great (and the bar is a bonus), the whole lot feels very homely and classy

breakfast made with love

the breakfast buffet is exceptional - it changes every day, and everything is fresh and delicious

the pool is peaceful and the whole property is so quiet

no laundry service (except for expensive per piece

a smile in their faces and 100% available for what we needed and with lots of patience to our kids

all necessary equipment is provided, small kitchen is the pert of the apartment

good wifi , cleaning of the room every day , close to airport

diversity of breakfast . old urniture

no warning about not seating on the border of the infinite pool

plenty of free parking if you have a car

was perfect the room was beautiful, well equipped and the bed very comfortable the hot swimming pool is incredible

additionally, the suites are very noisy if other guests decide to have drink at the fireplace (which is their

the room service was exceptionally good

there are no laundry facilities on site for guests

they have a lot of parking space inside as well as outside

no parking in the vicinity

service was perfect, breakfast was good and for all taste (bolo de levedo every morning ud83dude0b)

great value for money, a parking for the guests and a nice garden

everything was perfect: the very clean room and bathroom, the quiet swimming pool, the delicious varied breakfast

garden with pool and jacuzzi outdoor terras with communual kitchen

quiet place to enjoy your stay in sao miguel, surrounded by green, nice pool

there are several amenities, such as a beautiful pool and a cool barbecue area

the pool is great and the garden really beautiful to walk through

and thanks for being eco in your foundation and also for allowing our pet harry to enjoy with us

check-in, with mocktails, golf cart to room and tour

wifi sometimes not working on the room

the room, breakfast and location

nice large bathtub in main bedroom for the kids

we also got our laundry done as an extra service and they even matched our socks

enough parking in case car rented for azores (which is highly recommended)

convenient mini-kitchen

perhaps a last advice for the hotel management would be to add a bar or small cafeteria next to the 2nd/3rd

comfortable chairs looking onto a tropical garden with a view at the valley and the bay, nice pool and spa, in

excellent location, spa and laundry service.

supermarket and laundry right across from the hotel

location was great grocery and laundry within a few steps

with lot of option, very good very nice view on the ocean, family room with sea view (2 adults, 2 kids) inner

verde mar & spa is an excellent place

the linens are used, not washed with some stains, parking was actually street parking dedicated to school, no

it was a good basic hotel, there is street parking available across the street.

accepts early, street parking

guests who checkin no steam iron to iron clothes - we were asked to give our clean clothes to the laundry so

and gym close early at 8 pm

beautiful grounds and pool

the pool area was great and a short walk to the beach was perfect

there was a nice bar we frequented and great scenery

a good lock on door ,no cleanex on room ,no bar fridge on room , no blow dryer on room ,no iron on room ,air

great location, they pool with the view is just fantastic. very good brrakfast

and apathetic staff, very bad wifi, dirty terrace with nails (

the swiming pool was useful for the kids

swimming pool is available till 10pm