the room is super comfortable and the facilities - pool, wellness centre, etc are great

also the spa is nothing, a glass metal box, afterthought, which does not fit the vibe of the place

nice location. nice architecture design. good wifi.

a special thank you to jessica and sara who always served breakfast with a smile

the pool should be heaten (for the kids).

everything was perfect: the very clean room and bathroom, the quiet swimming pool, the delicious varied breakfast

garden with pool and jacuzzi outdoor terras with communual kitchen

there are several amenities, such as a beautiful pool and a cool barbecue area

quiet place to enjoy your stay in sao miguel, surrounded by green, nice pool

the pool is 9m large and a really great highlight, its new, very clean and an outstanding refreshment

location was great grocery and laundry within a few steps

excellent location, spa and laundry service.

supermarket and laundry right across from the hotel

would have loved an outdoor pool bar and food as the restaurant staff was not tending to those laying by the

a large pool with hydromassage, a sauna, and a well-equipped gym made for a perfect relaxation experience

accepts early, street parking

the linens are used, not washed with some stains, parking was actually street parking dedicated to school, no

it was a good basic hotel, there is street parking available across the street.

plenty of free parking if you have a car

also, the young men working the kitchen, and the staff were so wonderful

the property is very easy to get to and from with plenty of free parking

the staff are exceptional, the breakfast was incredible (and lush) and the view was breathtaking

the pool was perfect and the breakfast was incredible

breakfast made with love

stay, beautiful room, location, hotel and pool, breakfast was fresh and wonderful, staff amazing, i loved staying

excellent breakfast with fresh homemade products (cakes, juices, eggs, jams

the staff, room, area, breakfast, etc ... all was amazing!

staff was amazing and very accommodating, the property was beautiful, the bed super comfy and the breakfast

no laundry service (except for expensive per piece

the rooms are more of a suite with a large sitting area and small kitchen

wifi in our room was very bad

breakfast was great, a lot of locally sourced or produced items such as the butter and the yoghurt

the wifi was very weak and didn't work for one night for 12 hours

we were traveling with a 9-month baby and the staff was really helpful with all our needs: food, laundry,

would be great to have a propriety map to help us guide on the hotel (we never managed to see the spa or the

much like the rest of facilities ie pool, spa etc

limited gym equipment and limited accessibility to the pilates equipment

many seating areas to relax and have a cup of tea and the breakfast arrangement is efficient and delicious

the room was very comfortable and they even did laundry for us for a reasonable price

the best for the parents is huge and nice but for the kids are not placed good

already on, even if there is 10c outside :) we were lucky always to be alone in the pool, so kids could play

bedroom comfortable, modern bedrooms, with a lot of light, parking spot great, jacuzzi great and also the

also i recommend the restaurant and the breakfast was excellent

laundry service is competent

laundry service was extremely expensive

the car park smelt nice as the laundry room must have been near! wifi great. staff friendly.

services are a bit pricey (laundry of your own clothes)

no iron for the rooms and the laundry is very over priced

would like to have at least borrowed an iron but told we have laundry service

no iron or steamer for your clothes, there s a laundry service but it doesn t make sense to give your

two of our three mornings we had to leave before the breakfast hours and so we re offered a wonderful

pool, sauna, jakuzi, breakfast, location, big&clean room, ocean view, helpful friendly stuff

whole service of the hotel good food, nice rooms, spa and swimming pool to include terrace bar and a good ambience

laundry service was excellent

the other hand, the restaurant and roof top bar (although serving good food) could improve its menu and its

breakfast great view of the marina from room loved the rooftop pool 1 hour complimentary sauna/spa area per

the hotel had a nice gym & spa that we also enjoyed using

fine including communication with rental company/ airline ticket offices etc and also got us a breakfast box

also spa procedures are available

location, great breakfast - every day different cakes, friendly staff

the pools and bar were a great meeting spot for after busy days of hikes, activities and touring the island,

breakfast was the same every day

min), the harbor (5-10 min) and the main shopping (5-10 min) the services is also very nice, kids were super

the only thing i wish there were some vegetables for breakfast, like tomatoes, cucumber, salad leaves, or any

staff attentive, breakfasts great variety, nice looking pool and jacuzzi

otherwise nice to have safe onsite parking and easy access to the airport

the rooms are large and comfortable with everything you need, we did not swim but the pool and hot tub looked

everything in walling distance, free parking

there are no laundry facilities on site for guests

the sauna and spa didn t work

there is also free parking for the guests, contrary to what was said in booking

the buses do not go so often so renting a car might be a nice idea since they do offer free parking

breakfast was a great addition but could have had more variety, i still found enough to eat though

laundry was way over priced, 6 euro for a tshirt

nice breakfast

the indoor pool was superb and the gym good

floor - perfect view, quiet, clean, comfy bed, good breakfast, good restaurant, friendly and helpful staff,

the facilities were excellent, gym, spa, pool, bar and lovely restaurant

we also got our laundry done as an extra service and they even matched our socks

great location and quiet, staff in main hotel is helpful. lots of parking.

very good sushi restaurant. good breakfast, mainly for kids.

comfortable chairs looking onto a tropical garden with a view at the valley and the bay, nice pool and spa, in

a very pretty hotel with amazing view to the ocean, swimming pool and tennis court

one small thing - there is no iron and the only possibility to iron your clothes is to order laundry service

no spa or outdoor pool

great location! gave presents to kids for christmas

gym is only improvement needed in my opinion

gym was barely used and needed a more inviting space - work out towels, tv remotes, occasional

the laundry service was efficient

liked being next door to a great bakery and down the street from a bar with very good take out food

you can also hear the bar activity

wifi works well

the small bar is pleasant and offers a wide variety of cocktails

self-service laundry

perfect room service, always nice staff, free parking inside what is in the city very helpful

location, free parking, reception open 24h/7, great breakfast, great facilities

hotel staff were all exceptionally friendly and helpful, they very obviously love kids :) very clean room

large parking

laundry facilities

in-house laundry for guests

spacious room, more like a hotel suite with bedroom, lounge, kitchen and large bathroom

pool area

it was lovely, with a separate bedroom and large living room with kitchen, dining table, and a balcony

bar (right just below) was open till late with lots of people on the street and that made it noisy

3)stable and working wifi

very pleasant costumer services was the best always willing to help the rooms don t have a mini bar but i

rooms had no fridge or mini bar for and no tea or coffee

is no room service, no refrigerator, no kettle(if you want hot water you should go down to the

our flight was early and they provided us with a small breakfast to take away

we also enjoyed the breakfast buffet

no wifi reception in the room

breakfast was nice

like bar soap not those dispensers

charming hotel is completely new (april 2024), breakfast is excellent and the pool is one of a

views weren t stunning, but the hotel was very pretty inside i believe the water in the pool could be a

very clean, the swimming pool and sauna were a pleasant touch

the indoor pool/spa was so refreshing after a long day of touring

rooms were spacious, bathrooms were gorgeous marble with gold-toned fixtures, our rooms (family deluxe suite)

shared kitchen facilities were a bonus - we could have a cup of tea

besides rooms, it has common kitchen and dining room, both making you feel comfortable

the staff is super helpful and we really like the well equipped kitchen where we can cook food if we have a

rooms were comfy and very clean, beds were good, shower was good, wifi was good

smell in the kitchen - probably someone left the food in the fridge for a long time

the whole hotel didn t own an iron (unbelievable - when we queried this they just thrust a laundry list at

and a fairly large food court a huge supermarket and even a dry cleaning i also noticed a public laundry a few

wifi was really bad

there is no bar service

there is something for everyone at the breakfast bar which had a good selection in the buffet; furthermore the

they also offer laundry service

solutions such as google translate or maybe a translation sheet with a few of the basics like laundry, taxi

there s a self service laundry with dryers 250m from the hotel which is great

the bar next door certainly was very loud

hotel is located right next to a very popular bar which stays open till about 0200

they did offer laundry service but of course at very expensive prices

coffee served at breakfast could have been so much better

clean, nice standardized rooms, quiet. reception 24/7, elevator, nice breakfast.

and helpful staff; cleanliness; excellent wifi; adequate breakfast; quietness and tranquility; good tv (both

weak wifi

not really recommended for a family with kids

good location in the city centre, good wifi

wifi connection was pretty bad, it worked really slowly so i ended up using my data most of the

excellent wifi

we missed having a wifi in the room. the free-town wifi we were advised to use didn t work.

the place is clean and wifi works well

no major negatives. only one was weak or unavailable wifi signal at times in our room

the yoghurts at breakfast were kept on a stand rather than refrigerated

great wifi in the rooms

the breakfast was excellent

dry sauna, steamroom, indoor pool, jacuzzi

indoor pool was great for swimming laps

great room, excellent staff, great breakfast. easy parking

close to everything. very clean, breakfast was excellent, the staff was awesome!

room service was brilliant, great prices, neat presentation, local products with excellent

the outdoor pool was a great place to relax whenever the sun came out in the afternoon

this area converts to the breakfast room in the mornings

the staff were amazing the wonderful welcome on arrival the friendly housekeeping, breakfast and bar team always

the pool and spa area are wonderful

breakfast was excellent

the courtyard is a fun spot to chill out and enjoy a drink or two from the honesty bar they have

everything but specially the breakfast

extremely unreliable wifi for the entire week

often stained and had to be replaced, there was no desk or table in the room to work or dine, wifi was slow and

wifi would require you to continually sign in via the landing page over and over again

location, underground parking, breakfast (boiled eggs, pastry, fruits, yogurt), exceptional

location, underground parking, breakfast (boiled eggs, pastry, fruits, yogurt), exceptional

excellent location, shower pressure good, wifi fast

great location in the city centre, awesome breakfast and rooms that are so clean

free secure parking which is a

no access to pool and sauna after 8 pm * no one in bar to serve you ( hotel feels understaffed) * very hard

wonderful staff , all kinds of coffee at breakfast if you ask for it :) , indoor sauna and indoor pool superb

spa breakfast comfortable beds

the indoor swimming pool was a fantastic option to relax after a long day of walking

outdoor pool and indoor spa was very nice

room is fine, sea view, very good pool and saunas. it is worthy 4 stars

bar ,one poor member of staff serving drinks cooking food and delivering room service

wifi was free and working perfectly

private parking available on site - breakfast provided on site - good wifi - short walking distance to entertainment

the wifi didn't work, we reported, but it was not corrected until the last day, a manager never

there's really a lot to do in here, with an awesome gym, an amazing pool and a lovely garden

perfect breakfast, nice room with comfortable bed, spa with gym for free

breakfast buffet- lots of options and delicious coffee (people kept complaining about coffee

took the opportunity to enjoy spa and was able to get two amazing massages both my daughter and i highly

very clean, lovely staff. great gym and spa

would have liked the option to have a refrigerator or microwave in the room, or a self service laundry area

although the continental breakfast was extra, it was good and plentiful and the milk was actually cold

the snack bar menu is very good and the watter were super friedly

kettle or mini bar in room, you have to either go for breakfast in the restaurant (opens at 7 but we left before

the swimming pool was nice

guests who checkin no steam iron to iron clothes - we were asked to give our clean clothes to the laundry so

and gym close early at 8 pm

beautiful grounds and pool

the pool area was great and a short walk to the beach was perfect

there was a nice bar we frequented and great scenery

a good lock on door ,no cleanex on room ,no bar fridge on room , no blow dryer on room ,no iron on room ,air

great location, they pool with the view is just fantastic. very good brrakfast

and apathetic staff, very bad wifi, dirty terrace with nails (

the swiming pool was useful for the kids

swimming pool is available till 10pm