the pool was very peaceful, breakfast every morning was great, and there are animals all over the property

good breakfast each morning, always served with a smile

the restaurant is available by advance reservation only, and there is only a bar on a weekend, when the hacienda

amazing breakfast and service.

beautiful space to read on the porch or swim in the beautiful pool

the area is close to lot of cool things to do with the kids, 13-15

every area that i visited was spotless: our rooms, the salon, patio, walkways, and pool area

tasty breakfast

location and the parking

my daughter enjoyed highly the pool and popcorn in the salon

it was windy when we were there, so the pool felt too cold, but next time we will use it

s a beautifully decorated, very well kept property, wonderful staff, wonderful breakfast prepared fresh with

staff extremely friendly. free breakfast was outstanding!

there was also wine and cocktails available in the bar so we did not have to leave the property in the evening

we enjoyed our stay after long flight, very nice hotel with delicious breakfast ud83cudf38

so, i asked if i could have access to their laundry room to get the stains out

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

advertised laundry and didn't have it

clean room, safe parking

if you call yourself a family suite, then you also expect a certain basic equipment of the kitchen

wifi did not reach to the deluxe rooms

tv in rooms could do with being digital, but with wifi and personal devices i got by.

super friendly staff, clean spacious rooms, good food and an awesome pool

i mostly enjoy the pool surrounded by gardens

friendly owner who allowed early check in

laundry system was good

free parking and free breakfast were an added plus

i didn't get a chance to use the restaurant, bar or pool, but i enjoyed walking the floors and spending countless

breakfast was disappointing. not much choice, poor omlet

unique, art-filled hotel. clean, comfortable, and good food from room service.

the hot pool was amazing for the kids

we loved the clean rooms and the pool was just devine and warm

there were never towels for the gym or pool available.

and gym were excellent

room wasn t so clean and when you call room service or the front desk, it takes a long time to get an

great breakfast, laundry on site.

pool area gym confortable bed daily towel replacement unfortunately rooms are serviced every four

ground floor handicap stall bar was too short

the breakfast is great the gym and pool area are top

we had a late flight and they offered us a late check out

place was quiet, clean, modern but attractive and the gardens though tiny were lovely (with pool and seating

my morning breakfast was perfect for me and is open early, which gave me the opportunity to eat before my

the person running the bar and restaurant very nice and accommodating

the pool is very small

place to stay, comfortable bed, little kitchen, big bathroom, good wifi, quiet location and friendly staff

the hotel does not have an in-house laundry facilities for the guest

nice pool

made me feel welcome and the hot breakfast and fruit was delicious

terrible but breakfast wasn t exceptional, gym was small

the pool area is nice and clean

the location, breakfast, free laundry, rooms, pool, servers were amazing

free laundry on, just buy detergent:) pura vida

half of the machines in laundry room was broken

i enjoyed using the laundry facilities after travelling across costa rica

laundry room

unfortunately the pool was not heated, but looked lovely.

the rooms are comfortable and well-appointed, and there's private, secure parking

breakfast was also good as was the kids menu we got for our kids (chicken and fries)

wifi coverage was sketchy.

we travelled with our extended family of 15 which included 7 kids of all ages

i have asked for two double beds, and we never met any other occupants, no other vehicles in the parking lot,

swimming pool superb

the drinks at the bar were also the best we had in costa rica

told us to order mini bar drinks from reception and then isisted we paid 35% more for them as he had 'run out

we had to figure out how to unlock the main entrance door and then get the parking lot gate to work so we could

provided a laundry service in a very short space of time

kids were running around screaming until late and it was hard to sleep

wifi keep dropping could get email, but could not connect to web sites

borderline rude, both while we were checking in and afterward when we asked them to look into the wifi, which

limited parking, slow wifi

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

and tastefully decorated, the bed was comfortable with nice beddings; the tv was smart and the wifi worked very

creative design was clean and inviting with gated parking

i'm still dreaming about the breakfast

secured parking with a hard slope room downstairs can hear a lot upstairs in case of

housekeeping staff are lovely and were very gracious when helping us with some extra requests (laundry service

our room was more like a little appartment, with a lot of space, a kitchen and a beatiful view over the city

one of the employees had started a log fire with cardboard and whatever paper was available and fireplace was

parking is slightly out of the way depending on where your room is on the property

the vibe is just right, they have great pinto breakfast, its super comfortable and clean, the staff is the

nice to have the use of laundry facilities

wifi was awful so much so that it was impossible to work and i ended up very embarrassed when the

full kitchen and a very large suite

was required to go through front-desk before entering / exiting the parking

secure parking

the included breakfast is unreal

breakfast is huge, but you can tailor it to your needs

breakfast was amazing

decor, lush gardens, very safe neighbourhood, delicious breakfast and excellent service from the friendly

lovely oasis in the middle of the city - beautiful garden and quiet / peaceful - the food : breakfast probably

reception staff / pool was closed / window locks missing or broken / safe deposit box not

the breakfast was lovely around a beautiful surrounding

construction by the pool, in the hood, dogs barking, smelled awful, photos are a lie

the provided only a bar of soap in the bathroom

the spa was closed due to covid as was the hot tub

wifi in bedrooms could have been better.

we arrived late about midnight and there was a guard guiding our parking space and handing over the keys

breakfast, appealing and tasty, served in a nice veranda

excellent restaurante in the place ,also the best american breakfast are incluye in you reservation

the rooms are nice, there is a swimming pool, gym and tennis courts

laundry service, reasonably clean rooms

the pool was fun for kids to splash around in, and the gardens were a lovely bit of privacy and nature in the

the pool and gardens were beautiful

thing but we were traveling with 4 kids and they were so grouchy and upset

provided two towels for four people (2 adults and two kids) even though we full claimed kids/included them in

the swimming pool is a little chilly for my tastes, but i dislike cold water more than most.

was a choice of 5 offerings at breakfast that were carefully prepared by a friendly staff and delicious

not enough stuff in the kitchen. needs a hot water jug and more mugs.

room had 100s of ants in the kitchen and spider webs with live spiders in the bathroom and in the corner near

the staff, the rooms and the property. breakfast was great.

pool was a hit with the kids

first stop off from the flight with young kids

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

pool areas was nice as well

self serve laundry with washer and dryer

there was a nice kitchen if you wanted to cook

clean, close to alamo/enterprise return, nice neighborhood, gated parking lot, close to airport

and clean apartment with kitchen and fridge near supermarket, bus station and airport

wifi ok

very extensive room service menu

huge hotel, includes casino

was terrible from the restaurant via room service, but all of the other food we had ie pasta, breakfast, nachos

good room space clean and well design nice casino close to a good large mall

breakfast was excellent and the bed was really comfortable.

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

some of the gym equipment is dated

delicious breakfast good location to be picked up by tours some shopping around

free wifi

english and tried hard to help with requests, such as getting me an extra blanket, finding some laundry soap

pool, laundry facilities (not used but good to know how much is available), spacious, little playground

location, heated pool, complimentary breakfast, laundry facilities, on-site mini-marketstaff.

you can laundry your load and then tumble dry for 1 dollar per cycle

2 pools, laundry facilities and large workout facility

we are a family of 4 (2adults 2 kids), i chose this hotel only because they had bunk bed for my kids and a double

a little out the way but regular very cheap bus service and friendly bar and restaurant nearby

lovely landscaped grounds. super breakfast. spacious room.

the grounds are beautiful and breakfast was lovely

comfortable, safe, nice pool area with good wifi for working

excellent breakfast included

food in the restaurant and a very nice complimentary breakfast with fruit, coffee, and pastry buffet, and hot

it s scenic, the room was big and comfortable, the pool is great, the food is excellent and the staff are

the room, the pool, the restaurant, the staff.

' and, oh yeah, the bar is very nice with a good wine selection as well

coin-operated laundry would be nice

was wake up at 730am by hotel staff for ark about laundry service and at 830am for control in room

only thing which could have been helpful, was a self service laundry area, as the prices for the hotel laundry

i did my daily pt in the gym

parking: something that i realized until check out is that you had to mention at reception that

no room service after 9-10 pm and none before noon. great location in commercial center.

great breakfast buffet and good room service

popcorn is free and plentiful in their kitchen

nice room, clean and comfortable. breakfast was excellent, good service.

a small balcony with table and chairs, modern coffee machine with pods, and an adjacent room with kitchen counter

wish we would have known ahead of time that laundry facilities were available at no charge, some of us had our

free use of laundry facilities

excellent service and breakfast and free laundry room

- restaurants, mall the staff is amazing - very helping, kind and with good vibes there is a laundry room in

free laundry

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

breakfast was incredible!

there is also a good wifi signal and i was able to work from the room

small room for 2 adults and 2 kids trying to pack up after a lovely vacation

pool looked pretty cool, did not get a chance to try it

the free laundry facilities were useful than expected

amazing gym to train and rooms was comfy

very clean rooms and gym. staff was very helpful.

we have faced some delays and arrived late, and we didn t have any proper food for the kids

also terrace bar was full with people who weren't guests

the room has a small kitchen in case you want to stay several days and prepare something to eat

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

there was also really fantastic pool, it was our local beach

wonderful safe location, really nice staff, comfortable quiet room. beautiful pool

wifi access is terrible.

comfy beds, great bathroom, lovely pool, late breakfast, value for money.

the end of the road lots of shops bars and eating places and close to airport, i didn t use the pool but it

they did a lot to help with meals we ordered in, arranging tours, getting laundry done, etc

need to limit use of the laundry facilities after 8pm

breakfast was really good and the staff was nice as well

the cars can be parked in a closed parking lot in the frontyard, which is great in a large city such as san

the pool is a nice addition

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

the pool was really nice for a mid-afternoon dip and the shared kitchen was useful for preparing meals

sloths on property and clean pool

parking space for the car

was close to the airport and to the golf course i playing

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

the food was amazing, the bed and room was lovely and they even had free laundry, which was so amazing as the

free laundry was a real bonus as we were halfway through a 6 week trip

there is a free laundry area as well

the gym was a decent size and the complimentary laundry room was very useful

exactly what we needed for a hotel next to the airport. free shuttle aswell.

convenient location, nice room, pool, bar, and restaurant

nice room. pool area was very nice.

swimming pool on the 4th floor, great for kids

breakfast airport transfer gym

they have washer and dryers for free laundry services as well, which is nice after a long week in the humid

free shuttle, nice linen, friendly staff, free laundry and coffee. what more can one need :)

i love having the use of the laundry facilities at the end of our trip.

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

entire property is gated and includes good parking

setting with lovely pool soft bird sounds and beautiful spot to sit and enjoy breakfast, staff very friendly

hostel near airport, really nice people and service, great breakfast and full of nature

breakfast was good and served at whatever time we wanted

the breakfast by the pool was lovely

we requested laundry service only to find out it was not and we were billed anyways - we did obtain a

a problem with towels and laundry that was not easy to solve, even with the willingness of the sr

location , pool , breakfast

free underground parking

weird to have a pet-friendly hotel with no grass around

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

fast, reliable wifi

wifi worked fine

it was great that you could do laundry

, good coffee, laundry and luggage storage services

needed to go to another building for cash when i had to do my laundry.

second day not helpful with how to use laundry machines or

great location, nice pool, complimentary breakfast, laundry room, nice beds

location to airport, shuttle, laundry, good food, clean place, great helpful staff

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

could used a laundry room for hotel guests

the room i got is next to the laundry room, so there was some noise.

has nice clean swimming pool and delicious breakfast served by friendly staff

the chandelier, floors ,fireplace& view

very relaxing terrace over the golf

the parking was gated which we also appreciated

no gym.

de golf and cecilia (the host) deserve the highest rating

outside back yard with view of golf course

hotel is right on the golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

fabulous view across the golf course that might have appeared from the advertising that one would have access

food at hacienda kitchen

not appealing at all, kids touching everything and not the healthiest of snacks

fantastic views over the golf course at breakfast

pet fee was 100dollars compared to 20-30 dollars which is what i'm used to being charged for my pet

it looks like the lounge works for families who need fast food for kids

having laundry facilities (washer & dryer) was very nice

quiet, very comfortable, & a very good breakfast, self service guest laundry

was good and we were able to do laundry at the hotel

loved that we could run a load of laundry, as we were traveling throughout the country

a bar would have been nice plus a room to do laundry

housekeeping was lax. laundry services could be improved.

they said they were having a big problem with their laundry

they're laundry was

laundry service is beyond overpriced

no laundry service

also nice that their laundry service was affordable

location for where i needed to be secure parking restaurant on site

breakfast was great and the staff was very helpful.

nice pool, nice gym, room and bathroom were clean and confortable.

the included breakfast was huge and hearty, and the staff people were so nice and welcoming

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

laundry facilities on the property

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

pool great fun for kids and place to relax

the gym was more like a home gym and some machines didnt work

my window faced a parking lot and some construction(that i didn't hear)

staff were extremely helpful, it was very clean and they have a shuttle to the airport every hour

the breakfast was really good, lots of fresh fruit and many breakfast choices

breakfast was fresh and hot - nice selections

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

it's pet friendly.

kids loved walking around hallways looking at all the paintings, statues, and decor

great staff and facilities. secure parking. best breakfast.

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

there was a queue for laundry in the evening as they have only 2 +2 machines

breakfast

staff, good breakfast and clean hotel

don t like the perfume cleaning products or laundry soap

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

a laundry on site

near restaurants and laundry facility

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

room was very comfortable, wifi great, and breakfast was amazing

the pool needs a little cleaning

the swimming pool is great for the kids who (with jetlag) went in very early in the morning (quietly) and the

comfortable bed, excellent breakfast and most of all the staff were so welcoming and friendly

it is a private little resort in a big city, they have a pool, bar, different lounging areas, you can make your

included parking seems to be extremely limited

the pool... the staff.. new management... and also they upgraded me for free!

the housekeeping was well managed with room service every day

probably the location, but due to restrictions and it having a pool is a minor thing actually.

airport and asked if we could have a snack instead of the free breakfast, i expected a granola bar but they

a couple of times the wifi stopped working for a few minutes (though i almost missed the cut off for an uber

comfortable room, good breakfast, nice lobby, free parking, and staff who were super-helpful above and beyond

very good breakfast - homemade brownies and banana bread were the bomb

the gym was very good and had everything i needed

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

adventure inn was a great place to stay on our final night in costa rica as a family with kids

some loud kids running around with no parental supervision. but not your fault.

free parking

good breakfast, big spacious room, and nice pool lovely and helpful staff

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

depending on the room you are in you might not have wifi

the breakfast was also good

they allow guests in your room. breakfast was included in the price and it tasted good.

excellent location super friendly staff great breakfast

breakfast sandwich was very good

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every

good hot water and good wifi

the pool is lovely and the rooms are large and updated

was very friendly, breakfast was very good

the wifi signal is not very strong so drops out a lot

great outside area with a pool, bar and restaurant and the rooms were tastefully designed with a really comfy

the grounds were beautiful includ8ng pool area hardens bar and restaurant

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

laundry came back folded and

i greatly appreciated the free shuttle to the airport and the driver arrived promptly on time

the pool is clean and refreshing

the breakfast is basic but good

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

hotel is brand new, beautiful amenities, restaurant, and the gym is on point for a short term stay

great gym, pool and even kinder staff going above and beyond every

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

wifi was very quick

good wifi

just wish we could have stayed to enjoy the breakfast

staff allowed me an early check in

it's so close to the airport and the breakfast was amazing

wifi didn t really work, shower wasn t strong or warm enough

delicious local breakfast

the breakfast is a typical dish and very delicious

room was not clean. wifi didnt work sometimes.

the breakfast was just a small plate of fruit and a coffee.

very nice staff, rooms are clean and a healthy continental breakfast.

the continental breakfast was wonderful with fresh bread

is a budget friendly place for multiple people with two bedrooms, and a small kitchen

wifi was good

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

breakfast was great and the ladies cooking were so kind and served us even earlier than scheduled

parking lot was full of hen we arrived but friendly hotel staff quickly arranged for a private

helpful staff, breakfast was very good and varied, very nice interiors in colonial style, locked parking,,

there is a restaurant and bar in the hotel

the kids loved the swimming pool

the traditional, tico breakfast was served in a cozy room and served to order

parking was too tight

secure private parking

provided conflicting information regarding the price of shuttle, laundry and other services

our kids were delighted with the pool, with nikki the dog (and the bunnies and parrots

the hotel is very close to the airport and has a secure parking

nice pool and sweet dog

the pool was good for the children and to cool off

friendly staff who did my laundry for free !

wifi not so stable

wifi connection spotty

hotel provides the free shuttle from/to the airport and the fiesta casino which is the meeting point for a lot

lovely breakfast and shuttle from airport included.

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

i arrived too late for the laundry service, but the receptionist kindly did it himself which was greatly

helpful and friendly staff, the room was very comfy and had its own kitchenette

what was described as a gym had no proper facilities

so you have to ask every day about the yogurt and he brings from the kitchen

the hotel also has an outdoor hot tub and gym (treadmill, cross trainer and mats) and the breakfast included

the view of the mountains, the pool area , very well kept property and the rooms are comfortable

the wifi signal was very weak and unreliable

for the rest, only that there were some ants in the bathroom and kitchenette

the kitchen was handy for cooking meals if you choose

rooms were clean, pool got the morning sun and lovely places to eat nearby

noise of the staff, cleaning, from the corridors and that they enter at 8am to room for laundry

laundry is over priced

wifi sometimes was slow

the room, the shower, the gym, the parking, the buffet breakfast, excellent professional staff

was a non-pleasant interaction with one of the staff members who denied us entering the bar area since it was

they charged an exorbitant amount for laundry service

breakfast was delicious, the person who served us in the restaurant was also super friendly and

room was fantastic, the pool was wonderful, and the gym was the best i've ever seen in a hotel

rooms were spacious and clean. central pool with a few sun beds. good wifi. supermarket nearby.

pool temperature was cold, only kids would go in.

room service was below par

the gym is well equipped

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

nice room, comfortable beds, everything is new and clean. nice gym

they only serve breakfast, but many nearby restaurants

very limited secure parking

secured private parking

location, breakfast, secure parking. carolina is such a kind person!

hotel is very close to the airport, is very comfortable and has good breakfast

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

nice pool and access to a great gym !

the pool, the room, the bed, the staff, extras like an icecube machine on the floor

great breakfast. super clean. all staff were friendly and helpful

breakfast was fantastic

there was a laundry facility available which was very appreciated ($1

breakfast was good enjoyed pool area. appreciated access to laundry facilities.

the pool and the breakfast

the wifi was good

there, however, the man in the parking lot willingly advised us

very poor breakfast. good service for only club members.

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits