i went to use laundry, no light

no self service laundry

location to the cruise pier; hotel restaurant; laundry room

location; friendliness of staff; comfort of room; pool and patio area; guest laundry

parking fee very reasonable. great location. pool spotless.

needs in house laundry

the happy hour (4-7pm) bar menu was excellent and those

my kids loved them

wonderful hot tub and pool

clean rooms, comfy bed, nice grounds to walk near the yacht club, pet friendly, quiet

the wifi did not work properly

kitchen and bathroom were filthy

it was a layer of dirt on the floor and i had to wipe my kids' feet off before letting them get in the bed

if kitchen worked

the wifi signal was poor and erratic

it has a little laundry room

access to laundry is of great help

small laundry facility is handy

used laundry room

i like the cleanliness and the safe feeling. the laundry on site was a plus.

they had laundry facilities and ice making machine

it had laundry

on-site laundry.

laundry

she noted that it was probably coming from the laundry facility located behind/next to the room

everything was great for us. friendly staff room service when need. onsite laundry

to top it off they had a laundry room

queen bed large shower microwave and fridge a plus. laundry on-site. friendly staff family owned

parking is not so good, especially later at night. cleanliness is somewhat of an issue.

free parking, price

especially when there was anything needed like laundry bags

we appreciated the laundry machines and hot tub

the guest laundry was convenient but cost to much per load!

selfservice laundry machines available

pool was very cold!

we enjoyed the pool/hot tub, comfy beds, price, breakfast, and friendly staff.

breakfast was excellent

floor is very dirty and the breakfast was repeating of same sausages for 3 days a row and same eggs but i had

it was clean and parking was free and their security deposit wasn t too much.

the parking lot was alittle bumpy, and it rained! ahaha! well u asked

we went to the laundromat and then i saw the guest laundry

the parking lot sucks

the parking is a little shortly

clean about toilet. the parking need especificate what is for the room .

parking

every room has a microwave, but if you ask they will let you use one that is in the laundry room

they are well-trained, and i m always willing to pay any pet fee for the extra cleaning and hair

parking was not an issue, and the staff on-site was friendly and helpful

cleanliness, security, quality tv, bed, and towels, hot water, and excellent wifi

he had no dogs with him, so the pet policy could not have been the reason

guest laundry

laundry location right below my room was awesome and the engineering staff/environmental services

spacious clean room, comfortable beds, kitchen sink, fridge, microwave, laundry facilities, pool

not as clean and laundry was outside.

the gym wasn't open or the laundry

he sent me to laundry room on level 2 and that was needless as there were no boxes there

we used the laundry room was so convenient

clean and nice place with a fun pool and hot tub area looking over the water.

great front desk workers. did everything they could to get me an early check in!

kitchen, close to cruise port, free breakfast

come that my 15 years old daughter can't use the gym even was empty, i mean no other people

man who delivered our room service was outstanding as was the main pool bartender.

room service was extreme...overpriced by far...$25.00 for a hamburger?

room service breakfast very good and everything that was supposed to be hot was

location, very clean, hikes, mar'sel, louise, our waitress at catalina kitchen

bed was very comfortable, shower pressure was great and i like that they had a restaurant with a bar and the

very conveniently located near the cruise port. nice amenities, shuttles, pool, hot tub.

they gave us a guest card to get into the pool the next day after check out which was appreciated

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

pool bar wasn t open, restaurant was very expensive

gave me a room next to an ice machine and next to the laundry room i did not sleep well i can hear the machines

gym laundry wasn t picked up at the room laundry wasn t delivered back to the room water wasn t

needs a laundry room had lots of laundry after my cruise.

family and i enjoyed everything the best part was being able to go for a swim in the pool while a movie was

great location, great price and my kids love the swimming pool

sense of history, the art deco style, the bars and restaurants, wifi actually worked in the room

promanade cafe and coffee bar was excellent

95 per person resort fee was unnecessary because besides the gym everything extra you did on the ship was an

pet fee was ridiculously high

i saw a sign saying it was a $16 charge for using wifi and the gym

laundry room, which is te reason i wouldn't book the hotel again

no laundry facilities

staff here was so cool, so respectful, room service was amazing

the gym was pathetic

there is ample parking, the parking lot is well lit and walking around inside the perimeter feels very safe

nights with young people outside, racing cars partying, no gas tanks available for heaters, no laundry area,

of bed, size of the shower, gym location, roof top pool, location (near downtown life, near restaurants, local

had to pay a little more than expected to accommodate our kids

rooftop pool

staff were super friendly, upgraded us on arrival and allowed for a late check out

laundry service option, they could only offer a laundromat a 20-minute walk away

an on-site self-service laundry room would be such a great addition to the hotel amenities!

also, the website is misleading, the do not have laundry facilities onsite

no laundry room

no guest laundry.

would love a quarter machine or alternative form of payment accepted for the guest laundry.

the gym and pool were both close to our rooms and were decent

the amazing staff! gym - perfect size. room - good size. breakfast- yum!

should be in notes for families with kids etc

my stay include breakfast

no room service room amenities very basic and not replenished unless requested - eg coffee laundry service at

bit tired,no laundry facilities and noisy

very nice roof top pool and hot tub

the location is supreme! we walked every where from breakfast to dinner.

comfortable room, delicious breakfast helpful staff

no laundry room

i saw quite a few other families with little kids during our stay

some kids from other people going to toilet around pool area

close to everything, 12pm check out and heated pool :)

the pool was extremely dirty

we arrived very early and were allowed early check in

fresh decor, quite clean, very comfortable bed and room with fan, ac, good lighting, kitchenette with all we

wifi password worked immediately

it had a kitchen area that was stocked with some spices

i asked for an early check in and they got us in

to the hotel & the website kept crashing so by the time we got there we had to sit in the laundry room until it

kitchen, the location, the free laundry facilities and the nice common area/outdoor balcony

i loved the old building and the balcony for sitting in the laundry

laundry facilities were good

did not like the laundry in the lounge/veranda

no laundry room

way to do your own laundry

they could not since the laundry was sent out

no laundry facilities onsite

i liked that room service ladies spoke spanish. easier for me to communicate with them.

the guest laundry was great.

the room was gorgeous and self-laundry was very useful.

about two-three feet deep, wifi wasn't working, didn't allocate military rate, no microwave, no laundry bags

there is laundry service or washer and dryer available for guests and that is always nice when traveling

laundry, restaurant pool area was great, also provided a clean comfortable area for smokers

just wish there was a onsite laundrymat

laundry room

wifi sucked. kept logging me out. the people above me kept stomping. parking is tight squeeze.

towels extremely rough, no wifi password in the room

free parking and solid wifi

as a few negative points, there is no cafe/ coffee shop within the hotel and no laundry machines available for

gym and spa on site

free parking near hotel

spa and the fact that the gym is open 24/7 is a good thing

wifi is good

location and gym.

the breakfast was good and room service.

bar on site

comfy bed,restful sleep ( despite being close to freeway, surprisingly quiet) we requested an early check in,

signage for the pool

out dated. shower leaked all night. burnt holes in laundryl

the wifi not good

staff provided everything needed and had plenty of parking for the guests

also sadly the room service guy knocked and woke me up although i had arranged a late check out

wifi access was weak. towel and room still dirty. not enough parking.

each floor has coin laundry room for guests to do their own self laundry

also love that they had guest parking, on-site laundry room and a gym

the laundry facility is not well-maintained

had to use laundry machine/dryer but the small laundry room was rusty, dusty and not very clean

in a quiet area, spacious room and there is a cheap laundry room.

laundry facility, nice large community room with comfy sitting area and tv

laundry is on premises but, is very expensive

on site laundry is ok, just had an issue with the washer but they tried to resolve it as best they could

the clean up on the towels in the tub on the floor *there wasnt a door to separate the 2 rooms *laundry facilities

the room had a very strange smell, we had to pour laundry detergent on a plate to mask the smell during our

there is laundry on site and ample parking

front desk staff was friendly and profesional very clean pet friendly pool laundry spacious room parking close

it was impossible to do laundry since the machines were not operational.

quiet during sleeping hours and had on sight laundry which was helpful

staff has friendly, rooms were clean and hotel was pet friendly

on chasing up the item it was discovered it was sent to the laundry a day late

even from the pool there are too many

some reason the locker facilities for the pool and gym are being run down

it was quite the pool was nice and relaxing

room service food was not all very good. some pudding wan't eatable, so had to

coffee and laundry not working cable kept going out

the amount of money spent, i expect the amenities like guest laundry to be operational so after a very long day

the laundry guy come to my room with 2 hand towels and 2

laundry mat onsite

the room was by the door and laundry room very noisy

they charge a $50 deposit at check in! also they don t have a laundry room

hot cookies on arrival, nice entrance, decent pool and gym, bar and restaurant nice etc

room service breakfast as good, but not hot.

lack of free wifi.

new rooms and bathrooms small gym and great pool

the location, friendly and helpful staff, cleanliness, laundry facility, and lots of breakfast choices, including

)the laundry and dryer machines are cheaper than those laundry shops outside

there are laundry rooms, so it is suitable for longer stays, good internet connection, there are office rooms

laundry machine could use update.

laundry room needs to be ventilated better

the pool area is so relaxing

and when you re a family, with 2 kids you don t need a grown man behind the bar trying to get you to take

loved everything about this property, the pool was very clean with plenty of space like cabanas lounge chairs

pool area. bar

loved that there was a small bar that had food after a very long drive i didn't want to go out again and this

no pool laundry was broken and so was one ice machine

the laundry facilities are visible , you can see staff, do laundry, cleaning rooms

handy laundry available too

i wish that the guest laundry had not been out of order

cheap guest laundry and great vending machines

i accidentally left my laundry in the laundry room at 10:30pm

the laundry could have more washers.

next to the laundry room

walk up is so tough to us. laundry machine doesn t accept credit card.

had a bad thing to say but we stayed over memorial day and the laundry facilities were

had laundry facility, stores and food nearby and a good deal for a couple nights

clean, laundry room, good location , parking.

having an onsite washer and dryer was a great plus for that last minute laundry

site at motel was perfect for me was able do my laundry now can go home clean clothes saved me time having do

we got a non-smoking room, but you could tell that at some point someone did smoke inside

coffee machine in room didn't work, no laundry bags, no microwave, both beds creaked a lot (think the springs

laundry coin machine was broken

laundry machines were out of service.

need to work on room service because i left for most of the day and when i came back my bed was still unmade

no water bottle was offered & i got charged a pet fee for my emotional support animal

everything!!!! down to the laundry facilities.

friendly staff, laundry onsite, off-street parking

laundry outdated

good parking off the street

wifi and the location, also they have breakfast included

second, i was given a smoking room even though my reservation was for a non-smoking room

took an hour to fill up spa tub that had to be rinsed out first

its a plus that you can get a smoking room if needed

everything was good except the wifi

was blood on the curtains mold in the bathroom and all around the spa tub

used the laundry facilities

free laundry and the peaceful atmosphere.

at the time, the laundry room dryers were down (2 out of 4)

way to make our stay extremely pleasant from giving us more pillows and letting us know of their laundry facilities

laundry facilities were in high demand and multiple machines not working

there is on-site laundry for those staying longer and a gym & pool

fast and ok laundry but had to get a lot of quarters 24 for washing and drying.

great service, fair price, wide range of stores and restaurants nearby, self laundry service, mini

i like how they had a laundry room and the washing machine and dryer worked really well

stayed on the first floor near the fitness center, pool, laundry and exit

ok and it's a 10 min walk from the pier with all the restaurants and bars a beautiful beach and laundry and

next to laundry and office loud voices all day and night

quiet, comfortable, convenient, super fast wifi.

no breakfast due to covid19.

free parking which is rare in

think they tried to accommodate by putting us in the room they did, but it was right next to the laundry facility

clean room, comfortable bed. the laundry facility was very affordable.

not enough parking

place was quiet, beds were comfy, pool was clean & not freezing cold & it was near many restaurants & 7-eleven

big bathroom, wifi worked fine

it has a laundry room which i used

small coffee machine didn t work and no laundry room.

no laundry services

the room i had was quiet otherwise but it was also next to the hotel s laundry room

after laying down for a few minutes the washer and dryer started in the laundry