pool and spa

floor is very dirty and the breakfast was repeating of same sausages for 3 days a row and same eggs but i had

the wifi doesn't work inside the room. i was disappointed by that.

not enough handicap parking the couch was uncomfortable and the desk chair is falling apart.

no shuttle service to cruise terminals. the breakfast was not good at all.

everything was great for us. friendly staff room service when need. onsite laundry

to top it off they had a laundry room

queen bed large shower microwave and fridge a plus. laundry on-site. friendly staff family owned

free parking, price

good parking wifi work fine did sleep well.

laundry facilities soap dispenser was not working

it had laundry

she noted that it was probably coming from the laundry facility located behind/next to the room

on-site laundry.

laundry

laundry location right below my room was awesome and the engineering staff/environmental services

guest laundry

and they have convenient guest laundry

not as clean and laundry was outside.

laundry is a hassle because people don't know how to get their laundry out once it's done

selfservice laundry machines available

we appreciated the laundry machines and hot tub

especially when there was anything needed like laundry bags

the guest laundry was convenient but cost to much per load!

pool was very cold!

laundry room, which is te reason i wouldn't book the hotel again

no laundry facilities

the room was quite comfortable, there were a number of restaurants in the area, a secure parking area, and the

was nice to have a secure parking area

wifi is very weak

we went to the laundromat and then i saw the guest laundry

the parking is within view

the parking was a little tricky. the check in lobby can be improved.

parking

clean about toilet. the parking need especificate what is for the room .

would love a quarter machine or alternative form of payment accepted for the guest laundry.

no free breakfast or jacuzzi.

getting charged for wifi we didnt request.

had a leaky bathrooms and i had ordered room service to get linens as they only did a room

starbucks coffee bar is located in the lobby, fast and friendly

every room has a microwave, but if you ask they will let you use one that is in the laundry room

small parking lot

plenty of parking, and it was very convient location right next to tacobell and gas station

parking was very easy

cleanliness, security, quality tv, bed, and towels, hot water, and excellent wifi

as a few negative points, there is no cafe/ coffee shop within the hotel and no laundry machines available for

also there is no pool or facilities to relax away from the bedroom

spa and the fact that the gym is open 24/7 is a good thing

food menu for bar snack and restaurant dinner are now cost prohibitive with limited choices

no pool. all amenities closed but price didn t reflect the closure

access to laundry is of great help

it has a little laundry room

small laundry facility is handy

i like the cleanliness and the safe feeling. the laundry on site was a plus.

bugs after the second day we returned home, we had to totally clean our bedroom and do all the laundry after

laundry is on premises but, is very expensive

the staff, the location, the laundry facilities.

the laundry facilities had trash and was generally not clean and tidy

the clean up on the towels in the tub on the floor *there wasnt a door to separate the 2 rooms *laundry facilities

laundry facility, nice large community room with comfy sitting area and tv

the laundry facility is not well-maintained

in a quiet area, spacious room and there is a cheap laundry room.

the laundry facility was not operational.

had to use laundry machine/dryer but the small laundry room was rusty, dusty and not very clean

each floor has coin laundry room for guests to do their own self laundry

on chasing up the item it was discovered it was sent to the laundry a day late

the gym was a good space with several available equipment

the food from room service was great and fast

room service was tasty but receiving the high priced food in a to go bag was a disappointment

room service entered my room and removed a tray without my permission

staff (very friendly and accommodating), modern looks and facilities, amenities (fitness room, laundry

there's a laundry room, a gym with about 3 machines, and a business center on the property

was so nice staff,room, breakfast nice variety and laundry available on site the location is perfect many

)the laundry and dryer machines are cheaper than those laundry shops outside

there are laundry rooms, so it is suitable for longer stays, good internet connection, there are office rooms

they charge a $50 deposit at check in! also they don t have a laundry room

hot cookies on arrival, nice entrance, decent pool and gym, bar and restaurant nice etc

wifi outage. no view at all. being put behind a huge machine or something.

more mse equipment in the gym and better lighting in the swimming pool for night swimming

new rooms and bathrooms small gym and great pool

the laundry facilities are visible , you can see staff, do laundry, cleaning rooms

bedroom was next to the laundry

cheap guest laundry and great vending machines

the laundry is so clean

laundry room available

next to the laundry room

had a bad thing to say but we stayed over memorial day and the laundry facilities were

i accidentally left my laundry in the laundry room at 10:30pm

which we had to call to find out because check-in person didnt notify us, same goes for guest laundry

walk up is so tough to us. laundry machine doesn t accept credit card.

location to the cruise pier; hotel restaurant; laundry room

location; friendliness of staff; comfort of room; pool and patio area; guest laundry

i went to use laundry, no light

no self service laundry

swimming pool was excellent, especially for the kids

oh only had a smoking room

i spoke with the owner on the phone he was very insistent on saying, no smoking

of strong smoking even though it said no smoking on the door

wifi is not good to have a zoom meeting

everything was good except the wifi

laundry facilities were in high demand and multiple machines not working

the facilities are excellent, from the clean rooms, to the free laundry

free laundry and the peaceful atmosphere.

at the time, the laundry room dryers were down (2 out of 4)

way to make our stay extremely pleasant from giving us more pillows and letting us know of their laundry facilities

breakfast, gym, pool, jacuzzi

cleanliness, food and drink options. bar restaurant was lively

and i really enjoyed the swimming pool and area

comfy bed,restful sleep ( despite being close to freeway, surprisingly quiet) we requested an early check in,

the breakfast was good and room service.

laundry coin machine was broken

laundry machines were out of service.

coffee machine in room didn't work, no laundry bags, no microwave, both beds creaked a lot (think the springs

gym-damaged equipment/ wipes needed

it was a great stay and the kids enjoyed the pool

i like how they had a laundry room and the washing machine and dryer worked really well

fast and ok laundry but had to get a lot of quarters 24 for washing and drying.

the laundry required many quarters, but the front desk can exchange bills for quarters

great service, fair price, wide range of stores and restaurants nearby, self laundry service, mini

stayed on the first floor near the fitness center, pool, laundry and exit

quiet during sleeping hours and had on sight laundry which was helpful

front desk staff was friendly and profesional very clean pet friendly pool laundry spacious room parking close

it was impossible to do laundry since the machines were not operational.

there is laundry on site and ample parking

i do not care for pets in rooms that bark

laundry room had only two machines that worked

the room was by the door and laundry room very noisy

available washing machine detergents so we werent able to do laundry, we requested for an extra pillow from the

location, spacious room, rate reasonable, laundry area

the amount of money spent, i expect the amenities like guest laundry to be operational so after a very long day

next to laundry and office loud voices all day and night

ok and it's a 10 min walk from the pier with all the restaurants and bars a beautiful beach and laundry and

free parking which is rare in

shower it was small and outdated & parking during check in but place has more positive than

the continental breakfast could be a little better

needs in house laundry

restaurant and room service closed

had room service for a few days and sometimes the food was served cold

we were in town for work with our kids and got zero sleep, greatly affecting our next day of work

one bed (complete different reservations)i explained to the front desk girls (2) of them i had 6 kids with me

ate at catalina kitchen and nelson s

don't order room service at 5am

jillian at the bar, joey at mar sel, book & hannah at kids club

room, had pool and ocean view, very quiet

great food although a little pricey, great wifi, great facilities and lovely room with spectacular views out

laundry on site!

location, cleanliness, staff. needs laundry bags and at least bathroom trash bags.

laundry room had 2washers and 2dryers

location was excellent (just minutes from the beach), the food in the bar and room service were both very good

the pool was amazing and the room was big and clean.

the wifi did not work properly

we booked the suite deluxe room with a kitchen

wifi did not work entire stay

our stay we asked her to clean it while we gone and we arrived back there was still food on the kitchen floor

i wish you had smaller rooms available the parking

beautiful hotel with spacious hall, clean rooms with very comfortable beds, swimming pool, guest laundry, atm,

we called down to find out about laundry/dry cleaning service, and she said they didn't do that, even though

ac units did not work well at all, laundry facility is very out of the way and inconvenient

coffee and tea available all day, rooftop terrace offers sunset view, laundry on site

one laundry was a bit tricky to find a spot for

parking lot was a little too dirty with papers cups trash did not like the elevator smell the

they need more parking

was something i did not like was the parking

like that they are pet friendly

staff was very nice and the room was clean. plenty of parking. no issues. close to the freeway.

guest laundry closed from 10pm-8am. staff wasn't very friendly.

we didn t use the laundry room (self operated, not the normal extortionate hotel prices), pool or fitness

laundry was clean

room was close to elevator and laundry room heard a lot of noise from elevator door

needed a laundry bag. ac seemed to struggle

room drive able to most la attractions and close to the coast by driving food accessible nearby laundry facilities

guest laundry was available (4$ washing, 4$ drying and 1

laundry room was a bonus

excellent breakfast options.

there wasn't anything i didn't like about it other than the non-smoking

good breakfast, laundry room, friendly staff, good value for money

though we didn t use it, the laundry was an added attraction

free breakfast, laundry room, ice and vending machines.

the hot tub and swimming pool for my granddaughter

the pool was clean, and the kids enjoyed it

price, location, guest laundry, room size, nice staff

the quality inn is paying fewer staff, fewer hours, (hot food, maintenece and laundry takes upkeep), and taking

location, free parking, free breakfast and self laundry service

this hotel has comfortable rooms, comp breakfast ( we are happy with cereal, toast etc), coin laundry, free

a good continental breakfast, helpful staff and onsite guest laundry

also our room was above there laundry room which was annoying with all the noise being made bright & early

helpfull host, laundry available

and also when i ask for an extra towel the guy told me that the laundry was closed

thing about this motel is, that there is in house laundromat, so for 3$ i washed and dried my laundry

laundry room on site

located in a quiet neighborhood and it had laundry room. the room also had a fridge.

also, they do have vending for a laundry room but it was out of detergent, and i had clothes that weren't in

and at the back they have laundry machines and vending machines, but the vending machine with some snacks in

house keeping is good and i can do my laundry when i stay for more then a few days

we stay 2 days we slept in the property for one night only n we have to go somewhere to have wifi , the tv has

no laundry service

a laundry

needed washing machines for laundry .

one thing that could have been better was a request for late check out we asked for

breakfast was good.

the laundry room had one drier for customer but that also was broken

a large public laundry was near that

staff, facility, environment and the breakfast

rating is based on the king suite with kitchenette

she told me that soon will come the kitchen stuff and people are can be cooking

needs a laundry room had lots of laundry after my cruise.

gym laundry wasn t picked up at the room laundry wasn t delivered back to the room water wasn t

gave me a room next to an ice machine and next to the laundry room i did not sleep well i can hear the machines

desk staff greeted us upon arrival, our room wasn't ready yet, but we went and had lunch in the bar area, and

staff from check in to room service to valet were top noche

we didn t have time to check out the laundry room and fitness center since they have standard operating hours

laundry service available, microwave on each floor by ice machine

it would be nice to have an information sheet including the use of an iron, laundry services, etc

attached garage parking is free

of breakfast, japanese or american

have three kids and we absolutely loved it here

kids loved it there with direct access to the beach

i loved having the fireplace on while listening to the waves and sipping my coffee in the morning

have three kids and we absolutely loved it here

continental breakfast an added bonus

would have been nice if there had laundry and drying facilities.

wifi is a pain, most of the time not working. rooms are cold, no restaurant.

good wifi connection

small kitchen with sink, microwave and small refrigerator was nice

no wifi and the view from the first floor balcony was non existent - that being said, we didn't

amenities, no laundry services, no late-night food offering, limited in-room facilities except alcohol not really

breakfast was average ,, not because it was take away , but i think they could have put more higher

the rooftop lounge was gorgeous and relaxing and the bar downstairs was such a great addition

the small but well stocked bar on the first level is very cool

the hotel has a small but good gym

he sent me to laundry room on level 2 and that was needless as there were no boxes there

we used the laundry room was so convenient

there's a gym and a pool which were both really nice

pet friendly and very nice staff!

kitchen, close to cruise port, free breakfast

comfortable bed and plentiful pillows, on sight laundry, continental breakfast and if the weather cooperates ,

on site laundry and snacks, for a fee

good breakfest room was clean jacuzzi and laundry available free parking perfect location

amenities were good including a free breakfast and onsite laundry facilities

air con units, comfortable beds, mini-refrigerators and microwaves, along with on-site pay laundry facilities

the pool restaurant and bar areas were very enjoyable with friendly

thankfully the bar tender took very good care of us

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

pool towels at the time of our visit, informed front desk multiple times with no action, then came

bed was very comfortable, shower pressure was great and i like that they had a restaurant with a bar and the

rooms were clean and comfortable, pool/jacuzzi was great, laundry on site was convenient.

i would feel better if the management addressed this problem with their laundry staff - the stains and the

breakfast not included and laundry room not in hotel, it s in the parking garage.

the laundry it s not working properly and should be updated

the pool opens a little late. but no biggie.

nights with young people outside, racing cars partying, no gas tanks available for heaters, no laundry area,

all in all, it wasn t a great place for kids this particular night

kids love the pool area

they comped me bc my room wasn't ready on arrival and went out of their way to help me at the bar when the

would no longer let me use the pool facilities after checkout time after paying an extra 30$ for late check out

offer early and late check out with fees , but that s great to have an option

they have games for kids

was amazing, hotel was very nice, safe, and clean, staff was friendly, bar was nice, room was spacious

dont like that the rooms surround the pool so it can get quite loud if people / kids are

loved everything about this property, the pool was very clean with plenty of space like cabanas lounge chairs

bit tired,no laundry facilities and noisy

no room service room amenities very basic and not replenished unless requested - eg coffee laundry service at

location was perfect and close to convention center! bar and good was great!

free breakfast

pool and outdoor lounge was perfect for relaxing