there wasn t a laundry bag in the closet

there was no laundry room, i had to go down the street which was an inconvenience.

carpets in the pool rooms need replacement asap

the spa close by was a plus since we'd been on a ten day bus tour prior to our staying at the resort

for my room keys and if there was anything they needed to tell me about check in and check out, wifi, etc

ample of parking space, available of coin laundry that helped travellers.

the amenities were also outstanding (gym, pool, fire pit

loved the room design. kitchen well stocked. staff was great.

pet friendly

the breakfast area near the lobby was really nice too

i asked where the laundry room was, went all the way there , and it was actually out of order

- laundry facility available

no laundry room.

when we first arrived, our bathroom towels had a smell - like not freshly laundry

the pool is small, but very clean

the breakfast was good. laundry was helpful.

it's quiet all the time and the laundry is open 24 hours

guest laundry is a joke

the parking in the front is difficult but plenty of spaces in the back!

the price,free breakfast,parking,location.

the machines in the laundry were never cleaned

the cleanliness, friendly staff and the free breakfast:)

they also offer free ev charging for my car

free parking, keep it that way please

far from everything the beach, outlets, mall, and golf course, the mountains to watch the sunset all within 30

comfy beds good air con lots of parking

the gym was small and contained cardio equipment only.

breakfast is still very limited

gym was still closed

rooms were clean. breakfast was great. staff were very nice.

the pool had towels available and the guest laundry room was much appreciated

i had to do laundry

love that it also has a laundry facility if needed

back corner of the parking lot seemed to attract a rougher crowd

was a very nice facility with a comfortable pool and nice working barbecues

no self-laundry facility

they definitely need to have quarters for the laundry machine

laundry facility is also available on the 3rd floor which is great for families with kids

the pool closed a bit earlier than the kids wanted it to so that was a bit upsetting.

my kids like the swimming pool

laundry, free breakfast, security cameras, nice people, pool, jacuzzi, fire pit

breakfast was great. loved laundry facilities. staff was very helpful and nice.

loved the free breakfast, free laundry facilities, fitness center, and the social evening food

use of laundry facilities free

had everything you could want like pools gym grills and free laundry. great breakfast also!

i liked the laundry and the gym

facilities (gym, heated pool, laundry, other stuff), nice room, good shower

the lighting was bad, the laundry facility out of order

i was put at the main exit from rooms and under staircase and across from maintenance and laundry

laundry was broken but that wasn't the hotel's fault and the staff directed me to another laundry

the housekeepers/laundry staff were working hard, definitely making the place clean

i loved the the laundry room on-site aswell

being able to do our laundry while there was a bonus

rooms were clean and comfy got my laundry done for free at the guest laundry room

everything was comfortable and they also had a laundry room for guests

they were so helpful they saw us drenched and told us there was a laundry room which i didn t not know

access to coin laundry is also convenient and not too expensive

9:30 i went to breakfast and the eggs were replenished with plain eggs not the yummy eggs the others had

breakfast - lots to choose from

were a few ants in the kitchen the following morning

laundry facilities limited and in poor condition

location, shuttle to legoland, friendly & helpful staff, laundry facility.

laundry room didn't have any signs or directions of use

laundry room was so handy to use

given room next to guest laundry we should have been told to expect a higher noise level

they should also communicate to you that you will need to buy laundry detergent ( there was a container for

pools and waterside great for my kids ages 2 and 6

best kiddie pools. warm customer service. beautiful grounds. no complaints at all.

the ground are lush with tropical plants and depending where you are you also see the golf course in the back

the pool is so much fin for the kids and the poolside cafe has some great tasting food

rniture, decor, and kitchen) was more updated than photos posted online, so that was a pleasant surprise

we used the outside grill several times on the patio as the kids swam in the pool

i liked the rooms had a kitchen

breakfast was excellent

personal shower and tiolet and tv along with living room a pull out sofa and tv and with a full kitchen and a

they have a laundry room which was a plus ($1

liked the layout of the room, separate sitting area plus full kitchen makes it complete for families with

the free breakfast was great and the pool and gym were so nice

the free breakfast was great and the pool and gym were so nice

i liked the gym facilities and the free coffee at the entrance

no laundry service

nice lounge area with fireplace, heated pool, laundry services and small gym

nice clean laundry services with 2 big washing machines and 2 dryers

wifi is really bad

ended too early; no room service; short staffed; sofa bed was really springy, but luckily the kids didn t mind

great access to free laundry room and powders

unfortunately did not have time or opportunity to try the restaurant or golf facilities

the hotel was great. we loved the pool, but we wished the pool bar was open a little later.

the hotel was great. we loved the pool, but we wished the pool bar was open a little later.

spa was unremarkable and overpriced. restaurants unremarkable and overpriced

when i tried to ask a question about what times the poolside bar closed the short blonde girl at the front desk

of all, inaccceptable loud airconditioning second, cannnot believe that the hotel bar closes at 11

beautiful well maintained grounds - nice pool area - tasty breakfast and very good lobby restaurant food -

sushi at the bar was excellent but only offered at night

use of the restaurant in the off-site golf club and having a free shuttle to take us to and from the restaurant

available (free parking) tv channels do not work hot water was inconsistent and going in and out laundry services

staff were helpful, there were laundry rooms

we had to throw out our own trash in the laundry room trash can but it was always really full and it wasn't

comfortable, spacious rooms; nice staff; good laundry room.

nonetheless, happy to have the laundry option, as we may have gotten in poison oak earlier and didn't want to

it was handy having a laundry room we could use

good breakfast, good laundry

called front desk they said i would have to wait till morning for fresh sheets when they do laundry

free breakfast exceeded expectations

the area is nice and safe, free parking, free wifi, cookies, coffee and water available in the lobby

my room was near the guest laundry on second floor so not sure if that had anything to do with it

pool was small and to open to the public to see not a whole lot of privacy

the parking lot wasn t easy to get in & out of due to it being behind in & out.

the breakfast was excellent. good food and presentation.

close to the freeway. free breakfast, parking, wifi. extra friendly front desk.

coin laundry room (though i didn t use it)

no ice or laundry

many were loud and had no problem relating their dirty laundry to the rest of the world

very kind staff. the best of this place. complimentary laundry.

rooms have been remodeled and the hotel now has vending machines along with ice machines and laundry

the gym is open 24 hours a day as is the laundry room which is very easy to operate

lots of power outlets; fairly quiet room was nice; breakfast was very good/plenty of choices; laundry was very

the pool area could have had some nice cushions on the furniture.

if only the lobby bar was open for an option to enjoy a nightcap in the evening.

if the restaurant and bar were available.

was clean inside and out, laundry room was nice

pool was very dirty

because i would be locked out, pool was closed

lied, about get my refund and there false advertisement for having a pool available jose the clerk when i checked

great housekeeping !!! they are pet friendly !!!

breakfast, the options were not suited for a diabetic.

early in the morning residents shouting out loud in the parking lot.

ample parking spaces (not many shaded, though) good cable tv menu

breakfast was more like a snack!

comfy bed, plenty of parking.

laundry room does not have air ventilation

please bring your own linens, the laundry lady must have paid out if her pay check for the towels and wash cloths

like that it had a laundry room so i can get things cleaned before i could went home

had good laundry facilities

they have a laundry room to

most frustrating is that the laundry is only available 9:00am 9:00pm

laundry room needs updated

the laundry room should be in the middle

was charges 300 for my stay 100 for deposit i was next to a laundry room children everywhere charges twice for

hot water 4+ days un secure laundry tv controller didn't work wifi password first one didn't work

24 hour pool and hot tub

decor, location, staff, 24 your pool!

really enjoyed the shuttle to the beach it was nice not having to drive myself anywhere

room service food was horrible

the twenty/20 restaurant way understaffed but staff was nice doing their best and our call for room service

the free laundry

fact there was 1 laundry out of 2 hotel and only 2 washers and dryers and it closes at 10

free laundry facilities so i was able to wash all of our clothes before leaving

kept asking them to restock the soap in the laundry and they never did

everything was great until 11:45am when the laundry truck pulled up in front of our room

fitness centre was well appointed

the legoland shuttle drivers were so helpful and nice and the private entrance was nice and quick to get in

the kids played on the water slide for hours

there are multiple pools and hot tubs as well as splash pads and playgrounds for the kids

optional pools to swim at

laundry room with all the machines working and inexpensive

laundry soup was empty maybe sell from front office

fact that i've machine and snack machines and laundry room are only available from 9am to

laundry facility

but the washing machine worked in the laundry, so not knowing i started my wash then found out the laundry supply

is no washer/dryer in the rooms here, instead a separate community laundry room

location, staff, cleanliness, organized, full kitchen, laundry, two bedroom, everything was great

there js a pool for kids and one for adults, a small game room, laundry, bbqs etc

no room cleaning servoce during stay. no laundry machine in the room

they said he was loading his laundry

housekeeping stopped everything to help me push my cart when i got stuck trying to manage my kids while on a

unique floor plan which great for kids, the separate kids pool and the food is amazing

the family pool was super fun and the food was decent

they just gave me key without sharing wifi info or hotel amenities

great shower, clean room, beautiful grounds, great pool & spa area

they had a laundry room on the property

the housekeeper people very rude plus a woman who is in the laundry the lady it's super rude

i like that it had laundry facilities

the guest was angry with me for asking him to control his aggressive dog awhile i tried to laundry with my son

laundry room was a plus. can't fault the cleaning staff, they were awesome.

self serve laundry was a necessity for my family and when i asked the front desk they said it was on the 3rd

no towels, fire in the laundry room, dirty pool, cardio machines in gym not working, elevator broke down but

my room was right across from their housekeeping laundry

laundry and breakfast. the hot tub also

laundry on-site, this was a big deal i would've loved to do my laundry on site which was a big

laundry room only took quarters to wash and dry who carry s change

did have a pool, laundry room and gym

like a bigger laundry room with vending and change

coin laundry services are also available within hotel premises

no sign on one of the laundry room

love the amenities like the gym, laundry, free breakfast

the laundry room needed some cleaning

laundry room and the gym were under construction

there is also a coin laundry, gym and pool area with hot tub

laundry, gym, breakfast, other food items in the lobby

during our stay they did not have a functioning guest laundry.

coin op laundry on site

laundry, pool , close to restaurants and shops

etc needed clean during stay, laundry was not accessible due to refit (not a major

laundry room was out of order during our stay due to the washing machine being repaired

laundry had been left outside our door when we arrived and nearly in the way of us getting in and

location, dog park, parking. laundry facilities. everything was wonderful.

laundry facilities on site with snake machines and helpful

staff was friendly even saw i was doing laundry a

had to go to the front desk for tv and the laundry room that wasn't working.

breakfast options. working laundry soccer tournament had to wash daily

grounds were messy, littered with bags of trash and linens were piled everywhere from outside of laundry room

i liked the laundry area, too

guest laundry was broken/ out of order

wifi connections not very good.

i left 2 shirts for laundry and instead of collecting them the next day

some areas are being neglected-stairwells and the exit near the laundry is blanketed in lint

just about everything! the spa is wonderful!

amenities and shuttle service to local beach and carlsbad spots was fantastic

we liked the pool area and bar area. it was nice to be so close to the beach

bed is very cozy, there is a sell helped laundry room on the same floor

appreciated the laundry room at very fair prices

needed more laundry facilities.

and huge rooms with sea view, multiple clean pools, not crowded, additional comfort facilities (laundry washer

the rooms are perfect with a kitchen

laundry machines very old

staff, food, view, guest laundry, fitness center

night put in room over laundry - washers and driers all running from 0530 am very loud

the wifi was slow maybe it was temporary.

beds were a bit worn. no complimentary breakfast.

also, the laundry facility doesn't have quarter changers

they work hard and it shows laundry is a problem for them

we couldn t use laundry room and coffee service due to the construction.

ease to public transportation, nearby restaurants and a laundry facility on site.

wifi was not working.

there is one laundry room (it has 4 machines and only takes quarters, there is no quarter machine

they were cleaning rooms, there was bags of dirty laundry, vacuums and trash alongside the walkways

we used the laundry room and during the wash cycle, the washing machine started smoking and there was an acrid

bed full sized bathroom, 2 closets, very private, fully stocked huge kitchen, 2 chair island, and laundry machine

the suites with kitchen, 2 bedrooms, and laundry are so helpful when traveling with kids

also has a laundry room

i like the fact that they have a laundry facility on site too

ac , no laundry ( it was closed ) , no ice , cockroaches

strong odor of animal pee none of the posted amenities are available no breakfast no laundry no gym no pool

was rude, we had no towels after a day at the beach because maids didn t have time to do the laundry

it even had a laundry room on-site

laundry room hours were bad for busy families

service, clean rooms, shower had soap dispensers (not the chinsy little shampoo bottles), laundry room (great

two laundry rooms with wash powder and dryers were very much appreciated

super clean, very friendly staff, quiet, comfortable bed, the laundry room was a great

stole our dry time at the laundry on site

room was clean the jn house laundry is a big plus and the staff was polite and respectful as the house keeping

was only muffins and granola bars with coffee or tea, not much of a real breakfast and the laundry area was

also top notch laundry facility

expensive laundry facilities

no quarters were available for laundry facilities

the on site laundry was great

convenient room, laundry facilities, enough parking, good location.

laundry room on site

easy to do laundry and not expensive .($4,50 washing and drying).

laundry facilities were very helpful.

quaint sitting area and even a place to do laundry

the room was above/near the laundry so we heard that and the air conditioner in the room was very loud

we used the laundry room provided which was a nice addition

breakfast, parking & laundry on site, close to bar & restaurants, clean soft beds

there is a whole foods store , 'lazy acres' across the street as well as two eateries, a laundry mat

laundry across street not on-site at hotel. parking lot needs repairs

no laundry room, so had to use laundromat in the shopping center across the street

lot was in need of repair and there was no on-site laundry, but laundromat across street

breakfast was brown bag take and go. guest laundry facilities were discontinued

laundry facility is very clean and convenient as well

big rooms; great balconies; nice pool area

continental breakfast hours could be longer!

the wifi worked great

the kitchenette served us well. nice size refrigerator for our food and beverages.

attractive and clean facilities. laundry on the property. quiet. nice to have the spa pool.

laundry room

i didnt like being next to laundry room was a little noisy

mats, carpeted stairs to second floor, & grounds were very dirty, laundry was not operable staff was often not

all of sudden i feel and hear a noise not the house keeper but another lady threw sheets down to laundry cart

time very late, and was put off from the previous evening ordering room service and being charged $50 for a

and bar closed sunday to wednesday so couldn t have breakfast or anything

zack in the small bar area was knowledgeable, friendly and patient

casita's have fireplaces and always had wood piles around property in the past, but our room had one presto log

was snobbish, room was noisy, pool had unisex bathroom and outdoor shower, dead mouse near my chaise lounge

broke but they replaced the same day and the staff was always friendly and responsive, laundry on premises,

the staff were very friendly and one even took me to the laundry room and explained how to use the machines

hotel has no structure, dirty laundry, very noisy and no breakfast

clean, kid friendly, heated pool, self serve laundry, location, amazing staff, parking, breakfast, comfortable

i also used their laundry and it was nice and clean

in addition the laundry and station for the maid service was directly across the hall

breakfast was closed due to the covid pool too

it's not enough parking.

huge room. big bed. super safe parking and room. nice staff. great price!

swimming pool was wonderful - this was a real treat after so many motels advertising a pool, and then the

the laundry was

had a lot of amenities (gym, pool, starbucks)

large rooms, pool was clean and heated. gym was big and had nice equipment

bar was always empty as was the pool area so it was a bit dull as i was on my own

everything is clean, beautiful pool and spa. rooms are beautiful.

many times: know what to expect: laundry machines could use a bit of cleaning/upgrade; (many construction

laundry terrible.

close to downtown area of carlsbad, area kept clean and neat, and laundry machines easy access

laundry room was great, staff was very friendly and helpful

worked perfectly, the tv allowed for us to watch movies and play games, and we where able to do laundry for a

the laundry facility really came in handy as my husband and son completed the 10k mudrun at pendleton

the next morning, our kids were anxious to jump in at 9am when the pool signage posts as open

pool was cleaned daily by staff and we loved having a private bedroom and kitchen.

pool was closed for work but we were able to use the pool at the courtyard marriott that was close

pool was cleaned daily by staff and we loved having a private bedroom and kitchen.

good laundry facilities too

gym, laundry room, free breakfast, free wifi, small snack/food market in lobby, free showtime &

the hotel had laundry facilities which was helpful since we were on a longer vacation

got put in a room directly across from the employee laundry room and it was extremely loud

smell in the gym was even worse - it was impossible to stay there

to do a single load of laundry (wash and dry) will cost around $5

24/7 if you need quarters for the onsite laundry or dishes

there were boxes on the counter and a door was open where you can see bins of dirty laundry

the price it is much ore cozy then other places around here in the same price range i do like the laundry here

laundry room

sorry there was no laundry available for guests not staying in timeshare's.

our room, on the ground floor, was on the route to the laundry

downfall was no laundry on site which wasn t a total bummer because i knew that going in

breakfast was nothing special, but worked for the kids.

it was very clean, gated parking. staff was super friendly.

needed very fresh and well stocked lovely deck area to sit and watch the beautiful sunsets handy laundry room

needed quarters to do laundry none at front desk had to walk to seven eleven to get change

location was great. room was clean and had a fireplace. nice free breakfast.

kids running around the room below us shook the whole building

the free breakfast was good and the view from the breakfast room was fantastic

small laundry room...had to wait over an hour for someone to put their clothes in dryer.

loved the location, amenities (pool, laundry, activity center, beach gear), and layout of room

laundry wasn't convenient and lack of wheelchair access and uneven roads/high ramps made it

laundry on site was a big help

no daily maid service. lumpy mattress. laundry facillities far from room.

front desk woman rude and lazy. laundry is expensive.

palms and plants all over the patio, pool beds, grill, places to relax and to sit for barbecue, laundry, fitness

not all have an ocean view. we have to pay for laundry, price is a bit high.

laundry room is small , out of the 3-4 machines only one worked and it was constantly occupied

was in the ideal location opposite the beach, was very clean and perfect for our needs with a laundry room and

breakfast choices are average

the pool/beach concierge is another fantastic touch as they'll setup your

pool is heated with surrounding fire pits

pool is heated (it was cooler outside when i stayed in may) breakfast has plenty of gluten free

dolphin watching right from thre pool deck

hot water system was slow to warm up; microwave was in a common room; “laundry services” means offsite

no laundry on-site

beach gear and bikes are provided along with a very reasonable laundry service

stay - wonderful bedroom, cozy living-room, the kitchen has all you need, there are surfboards and bikes to rent

it is excellent, room 12 is perfect with full kitchen, all the space and privacy.

the bathroom was a spa like experience and the private patio with hot tub was delightful

spa pool: great food & service

stunning, beautiful resort, excellent restaurants, great spa and fitness facilities, staff welcoming and friendly

the room service staff spa all the little details.

the spa wasn't available because it was being renovated.

laundry facilities ,clean rooms and easily accessible from the freeway.

pool, spa, gym and laundry facilities

very nice hotel, property well maintained. pool, fitness center and laundry all came in handy

i disliked everything but the hot tub and the laundry room

love the decor in the lobby and love the laundry

on site laundry was nice to have as going to the beach is messy

great location, good price and breakfast, great staff, laundry facilities and pool.

it is also a nice feature to be able to wash laundry while soaking in the hot tub to wait for it to finish

rooms, breakfast was fantastic, laundry facilities excellent, gym awesome

was huge, bed was comfy, laundry room, clean, friendly and helpful staff, free continental

had a laundry room which was convenient

laundry room, i highly recomened not staying here because of that mess of a situation

no wifi password was given.

wifi was difficult to get onto - had to go to the desk and marianne was very helpful in getting me

was fine but i did not care for room facing the pool, as there were some noisy kids there until it closed

he didn t my clothes were wet with laundry soap and they asked me to leave they did nit let me check out late

was working there didn't know anything and he didn't have any staff to clean the rooms or do the laundry this

laundry facility are out of order area is dirty like mexico

nice to have laundry on-site

room floors had lots of dirt, laundry machines where not free to use

were helpful and kind becase i was on crutches i was whisked off to the ground floor next to the laundry room

there was coin laundry machines available and vending machines and breakfast every morning

the room was spacious and clean. good internet access and laundry for guests on site.

room was located next to the laundry room

went to do laundry and the machine didn't work properly

amazing location, free laundry use, balcony, ready to go apps on tv

our condo was fully stocked with all the basic essentials and loved that they had a clean laundry room with

unit was perfect size as well and was nice to have kitchen/living room/balcony vs just being in a hotel room

we cleaned up water on the kitchen floor twice

and, the kitchen, while small, was functional and had everything we truly needed (as we cook breakfast every

my room was directly across the hall from the laundry facilites

nice pool and laundry facilities

they have a laundry room available which is a plus

us a bit about the door from the hotel to the garage being propped open, but we understood the laundry needed

laundry service provided is the worst experience, the staff in the front desk never help me to

pool, hot tub, laundry, billiards the day front desk agent on 7/8/23 was a very helpful young man

the laundry, fitness facilities, and walkway to main lobby could not be used from 8:00 am-5:00 pm which

and pillows, large hot tub, 2nd bathroom in one bedroom unit, equipped kitchen, free use of laundry facilities

laundry was very useful

not to mention a fitness room, sauna, bbq's, plenty of outdoor seating and lounge chairs and laundry facilities

noise of the elevator that kept me up at night and also the laundry room was under me and kept me up

a great breakfast, but they added up.

s not a kids friendly hotel at all the guests are all adults our kids can not move at room

not have breakfast

bistro with expresso bar and breakfast items

on-site parking is ridiculous. no self-service laundry, snacks are over-priced,

you should never put guests without pets next to rooms with dogs

pet friendly. super accommodating.

also the coffee bar was nonexistent as i was told they only sold cold coffee, which was a huge disappointment

atmosphere in the bar and outside lounge was comfortable and relaxing setting

cold water machines by all lifts and guest laundry facilities

ocean view pictures were misleading as much as i paid for the room should not have to pay to do laundry didn't

of water/ice for traveling athletes, laundry facilities and cost and issues with elevators being crowded and

absolutely loved the heated rooftop pool and jacuzzi

even my 3 kids didn t like the waffles they made