time very late, and was put off from the previous evening ordering room service and being charged $50 for a

and bar closed sunday to wednesday so couldn t have breakfast or anything

was snobbish, room was noisy, pool had unisex bathroom and outdoor shower, dead mouse near my chaise lounge

we booked their largest room which was shown as a cottage, with a full living room and kitchen

zack in the small bar area was knowledgeable, friendly and patient

stunning, beautiful resort, excellent restaurants, great spa and fitness facilities, staff welcoming and friendly

stunning, beautiful resort, excellent restaurants, great spa and fitness facilities, staff welcoming and friendly

spa not great

spa pool: great food & service

the room service staff spa all the little details.

on-site parking is ridiculous. no self-service laundry, snacks are over-priced,

the small gym with old outdated equipment

i did not know they allow pets in rooms and never had a follow up with the problem from the manager

early check in

the room service cheeseburger was amazing

room directly under staircase, footsteps noisy overhead, only view of wall next to laundry/or ventilation room

the laundry, fitness facilities, and walkway to main lobby could not be used from 8:00 am-5:00 pm which

and pillows, large hot tub, 2nd bathroom in one bedroom unit, equipped kitchen, free use of laundry facilities

not to mention a fitness room, sauna, bbq's, plenty of outdoor seating and lounge chairs and laundry facilities

good laundry room

noise of the elevator that kept me up at night and also the laundry room was under me and kept me up

asked for inside room looking at pool but location of room was disappointing

near the beach, complimentary to go bag breakfast and good coffee

great location, walking distance to beach. great patio facing the courtyard and pool.

german sentence on the in-room sign was completely wrong, during our three night stay only once room service

nice pool and laundry facilities

for a top floor room and did not get one and was put at the end of the hall next door to the laundry room

having the room right across from the laundry. having a balcony with no view.

us a bit about the door from the hotel to the garage being propped open, but we understood the laundry needed

they have a laundry room available which is a plus

good laundry facilities too

got put in a room directly across from the employee laundry room and it was extremely loud

gym, laundry room, free breakfast, free wifi, small snack/food market in lobby, free showtime &

the hotel had laundry facilities which was helpful since we were on a longer vacation

wifi unreliable, everything a little old (carpets, exercise equipment)

(covid) however, guy could drive u in golf cart around property and valet would drive your car

person named ashlan at the pool area, serving the guests, was extremely rude, many times refused to serve water

classical room and good for kids(skating,event)

say something: the way to the family pool is a bit uncomfortable

it took awhile to figure out the layout and find the pool and our room.

the bartenders were awesome at the pool !

room service menu was outdated but not a big deal

shops and restaurants and one block from a beautiful beach; they provided chairs, towels and a golf cart ride

proximity to beach, sam driving the golf cart to the beach was excellent, relaxing pool and lobby, coffee bar

the view from the room, pool, and bar were second to none

hotel laundry is in a square building in the parking lot

nice, clean, great location and helpful staff. i appreciated the guest laundry room too.

laundry room

clean room, comfortable bed and pillows and it had a laundry room.

room was very tidy and clean. had laundry facilities which was very handy.

the guest laundry is quite good

especially enjoyed the semi-private patio seating for morning coffee and ocean peek-a-view, how pet-friendly

loved this hotel! very clean, staff super friendly , very pet friendly!

pet friendly!!!

the wifi could have been better (stronger). i didn't like the $10/day parking fee.

no guest laundry room

a guest laundry room

beds and linens, nice rooms, in room amenities were all reasonable (hairdryer, laundry bag, iron, lotion, shower

the gym was clean and it has water, towels and good equipment.

excellent hotel and location. pet friendly!

laundry is to go over to sister hotel, residence in

it took a while to get through to the front desk housekeeping and room service.

beautiful pool. kids lover it.

location, pool, and bar. great staff.

location, room was clean, lots of amenities. gym and pool was good

small pool,not heated.

pool was small.

the free breakfast and friendly staff.

they provide a bagged breakfast which was fine

the pool/jacuzzi was closed.

the only thing i dindt like was that they didn't have a laundry room.

no onsite laundry facilty

in shower gets hotter as your taking a shower ac leaked in room so half our carpet was soaked no laundry on

no laundry facilities

no laundry on site. other than that no complaints

there is a whole foods store , 'lazy acres' across the street as well as two eateries, a laundry mat

laundry across street not on-site at hotel. parking lot needs repairs

laundry room is out of order

breakfast was brown bag take and go. guest laundry facilities were discontinued

shopping center right across the street with a health food store, mexican restaurant, and laundry mat

laundry facility is very clean and convenient as well

location, comfortable bed, soft fluffy towels, beautiful view, friendly staff, great breakfast

great breakfast

were great we loved the free breakfast

service, front desk, and got booked into a 2 queen bedroom when i paid for a king suite with kitchenette

beds are hard and the elevators kept taking us to the laundry room when you would press first floor

c> no laundry supplies available for purchase at the hotel

pool wasn't heated

spa not working

old, very outdated dark smelly carpets old loud air conditioner very small pool and gym

nice 2 bedroom, 2 bath room. laundry facilities available. good location.

2 washers for such a busy location- other guests had to circle round couple of times when doing laundry

the laundry rooms need to have more machines and they should all be working

lack of amenities. didnt have towels or laundry items when we requested them multiple times.

kitchenette perfect

i liked the laundry area, too

grounds were messy, littered with bags of trash and linens were piled everywhere from outside of laundry room

breakfast options. working laundry soccer tournament had to wash daily

guest laundry was broken/ out of order

it had a pool and jacuzzi

laundry room down in front of room quite noisy in the mornings

laundry machine don t work took the coins but didn t work front desk deny to take

washer was unplugged in the laundry room (which is outside in a random nook) and the dryer did not work

laundry was only 1 washer and 1 dryer for entire hotel and in an ugly area of hotel

and towels were our responsibility with the staff expectation that we find the laundry room and dispose them

easy to do laundry and not expensive .($4,50 washing and drying).

convenient room, laundry facilities, enough parking, good location.

no quarters were available for laundry facilities

laundry room on site

it was easy to do laundry in the coin-operated machines

they should also communicate to you that you will need to buy laundry detergent ( there was a container for

great for kids, lot's of amenities.

kids pool

kids pool

resort and spa were great

laundry is located way in the back in building #8, not fun

the room needs an upgrade. need more laundry rooms

the pool is especially great

a bit too small for all furniture and a kitchen. but, overall cozy and nice.

but over all the hotel has nice rooms, good breakfast, heated pools, and friendly staff at front

laundry room, i highly recomened not staying here because of that mess of a situation

had a laundry room which was convenient

was fine but i did not care for room facing the pool, as there were some noisy kids there until it closed

i didn t get much sleep because the guest next to my room had music full blast and little kids that were

clean' i suppose if you say it loud enough-closing the gym, and the restaurant-try draining the smelly green

they offer free laundry

love the laundry part, with washer and dryer

the laundry facility was always unkempt and there are 3 washers and 3 dryers

laundry required quarters

the library, games at the front desk and movie library,free laundry, tennis courts and work out room yay

the laundry room was kept clean

needs more than 1 laundry room at least on the other end of hotel.

we were given room 108 near the laundry

laundry was available

pet friendly , comfortable..great staff..excellent mgr and front desk laundry avail

laundry facilities ,clean rooms and easily accessible from the freeway.

pool, spa, gym and laundry facilities

very nice hotel, property well maintained. pool, fitness center and laundry all came in handy

love the decor in the lobby and love the laundry

i disliked everything but the hot tub and the laundry room

was a bit cramped for 2 adults and two kids

the breakfast was pretty

was very nice from the breakfast staff, front desk employees, housekeeping, hvac cleaners, etc

the size of the room and the kitchen amenities

that the pool wasn t available.

really liked the free laundry facilities room was spacious

didn't like how i had to bother the workers at the front desk to get the laundry room opened

loved the fact that we could do our own laundry (good facilities) without extra fees

free laundry, comfy beds,home feeling. 9 out of 10 for 3 stars!

the laundry room was loud and left open and running late into the evening with the employees hanging

they had a basketball court and laundry services

place with very friendly staff, nice clean rooms and nice heated pool

the staff especially kathy at the front desk and carol in the breakfast area

also to the awesome kitchen staff that provided the delicious food

the front desk reps were fantastic, kitchen staff incredibly clean too !

i used the laundry which was very helpful

the staff were extremely kind and i loved being able to do laundry before we left for home

great room & bath. nice tv and cable. good wifi s well.

staff was very helpful. gym and pool are clean. ample parking spaces.

the layout of breakfast

a bunch of smoke, carpet felt nasty, shower needed an upgrade and there was no parking for there laundry facility

request for a top floor room wasn t taken into consideration and we had a room next to the laundry and office

kitchen facilities and laundry was awesome

location friendly staff allows pets laundry room overall, quiet with no issues

front desk had no coins to do laundry

appreciated laundry facility

nice to have small laundry baskets in the laundry room to gather our items and get your items folded

we had cause to use the laundry facilities which were also clean and we'll kept

needed to do laundry, and i had some challenges

laundry room should have a change/quarter dispenser or machines should be upgraded to be able to

we had a great time, service was wonderful, pool and jacuzzi have the most beautiful views

the room was lovely we were overlooking the trees and not the golf course - but we loved this

the only recommendation is to go on days when the restaurant and bar are open

wonderful night's sleep and excellent pool. very informative bell boy.

world class golf and one of the best cheeseburgers ever at the grill

laundry was easy to access and inexpensive

clean, good breakfast, quiet and comfortable

the receptionist is very nice! big and clean room. good breakfast.

nice staff. clean property, free parking, free wifi and good to go breakfast.

our first night, there was a group of kids in the pool being loud

also, the laundry facility doesn't have quarter changers

they work hard and it shows laundry is a problem for them

ease to public transportation, nearby restaurants and a laundry facility on site.

we couldn t use laundry room and coffee service due to the construction.

wifi was easy to access

no laundry - tv channels we re not clear - rooms can be more modern

it was far from attractions no self laundry service

there was a fire in the laundry room

parking was great and the property had ev chargers which was a very convenient benefit

was a limited selection of non alcoholic beverages on the late night room service menu on the tv

i also used the laundry room which cost $3 for each wash or dry

the onsite laundry facility is very convenient

i also, liked that this hotel offered a laundry room to clean clothes

pool was a bit loud with kids but the noise died down in the evening

from staff to the rooms to the pool and all the surroundings its one of my favorite hotels in san

need more laundry amenities.

that i didn t like it just that it be bette tidbit had laundry machines in the room itself but it was just

property, nice amenities (laundry, games in lobby, courtyard games, pool), great breakfast with plenty of options

pool, hot tub, bbqs, mini golf, fire pits, laundry, free breakfasts, free wed evening social hour were all

the kids got to enjoy the pool

dirty carpet. only one ice machine. small laundry room.

good for business trips and also its laundry facility is definitely a great convenience

dryer in the laundry room was of poor quality and did not completely dry my partners clothing after several runs

pool is closed

location, staff, hot breakfast, cleanliness

great access to free laundry room and powders

it was very family friendly and the kids loved swimming at the pool

pool and kids club on premise

we didn t her/his name)went above and beyond to find us a room near the restaurant and swimming pool

we spent most of our time at the pool and the little kids pool is great for little ones

there wasn t a laundry bag in the closet

there was no laundry room, i had to go down the street which was an inconvenience.

weren t able to use the pool/spa which we were bummed about

golf nearby was a huge perk

room smelled a little musky, like it had been a pet room perhaps

i stayed with my 5-year and 2-year old son and they love the pool

the game room is suitable for bigger kids

husband didn t like drinks by the pool on each of our stays.

loved the adult only pool

but husband loved the buns and the kids enjoyed their

- laundry facility available

i asked where the laundry room was, went all the way there , and it was actually out of order

when we first arrived, our bathroom towels had a smell - like not freshly laundry

no laundry room.

the staff are very professional and friendly, from the front desk to the housekeeping, breakfast workers, and

was absolutely beautiful,the grounds were gorgeous, staff was lovely had wonderful spa experience

the staff is the best - at the reception, in restaurants, at the pool, in the store, everywhere

pet friendly

great environment, service quality and spa. my husband and kids really enjoyed!

room service was expensive and terrrible

laundry, free breakfast, security cameras, nice people, pool, jacuzzi, fire pit

free laundry services

free laundry

use of laundry facilities free

breakfast was great. loved laundry facilities. staff was very helpful and nice.

very warm and safe feeling, staff all helpful, room was lovely, lots of parking, breakfast was great

comfy beds good air con lots of parking

plenty of parking

breakfast is still very limited

breakfast offerings of any hotel chain i've ever stayed at

swimming pool, basketball sport court, and coin laundry machine

laundry prices were so off that my mother had to call the hotel and the bank to question the

laundry was broken but that wasn't the hotel's fault and the staff directed me to another laundry

i liked the laundry and the gym

the lighting was bad, the laundry facility out of order

room next to hotel laundry room.

called the front desk to ask about the laundry room, it s not working

fact that i have to pay for laundry

bed cover sheet is dropped on dirty floor under the stairs where everyone goes in and out, not a laundry room

the laundry is there and it was very uncomfortable going thru there

it's quiet all the time and the laundry is open 24 hours

guest laundry is a joke

the breakfast was good. laundry was helpful.

i liked location and i could bring my pet

you're looking for a quiet peaceful stay i say request a room in the second building across the parking lot

paid wifi, parking fee, laundry

i also liked that there were laundry facilities available

the laundry machines are not enough

the laundry is very good

also they charged me twice for my laundry, and also over charged me

no security. laundry facilities outside where anyone could walk up to and use.

little pool & laundry & ice machines

laundry room needed cleaning

nice quiet complex. curtious staff. nice pool. cheap laundry facilities .

the do it yourself on-site laundry service

comfy rooms, nice staffs, parking spots, clean service and plenty of utensils.

parking spaces were a little tight.

and also they told room service can only be done on alternate days so if you are a family with kids this can

pool and gym are both nice

we stayed one night, used the pool, exercise room, and restaurant

access to coin laundry is also convenient and not too expensive

they were so helpful they saw us drenched and told us there was a laundry room which i didn t not know

large comfortable room. great hot breakfast options.

we need a one bedroom suite with a kitchen and pet friendly for our 7 lb maltipoo

pool was cool

i left 2 shirts for laundry and instead of collecting them the next day

some areas are being neglected-stairwells and the exit near the laundry is blanketed in lint

had a great sleep fantastic location amazing pool good gym with peloton bike good coffee at the reception in

kids love the pool

the gym was wonderful, lots of equipment.

being able to do our laundry while there was a bonus

laundry facilities were great too

laundry room and clean rooms

rooms were clean and comfy got my laundry done for free at the guest laundry room

i loved the the laundry room on-site aswell

given room next to guest laundry we should have been told to expect a higher noise level

laundry room didn't have any signs or directions of use

laundry facilities limited and in poor condition

dryer in the laundry room is a waste of money

location, shuttle to legoland, friendly & helpful staff, laundry facility.

good breakfast, good laundry

it was handy having a laundry room we could use

called front desk they said i would have to wait till morning for fresh sheets when they do laundry

equipment in fitness area all broken - did not work

the spa was out front instead of the back.

they have no laundry room and charge ridiculous prices to park your car

no self serve laundry

has a small guest coin laundry room

it was beautiful, clean, private, has a bar, pool, gym, highrise above the city, there are two restaurants

the lobby and bar including the patio

nice lounge area with fireplace, heated pool, laundry services and small gym

no laundry service

nice clean laundry services with 2 big washing machines and 2 dryers

still only grab and go breakfast. glass shower doors leak all over floor.

wifi, bathroom did not work - water coming out of shower, toilet didn t flush, sink didn t

limited laundry machines. only two of each.

the laundry room was very close to the room

my room was right across from their housekeeping laundry

laundry and breakfast. the hot tub also

laundry on-site, this was a big deal i would've loved to do my laundry on site which was a big

my room was near the guest laundry on second floor so not sure if that had anything to do with it

issue is the cars in line for in n out block your way into the parking lot if line is very long, so in evening

they clame to have wifi but it doesn t work at all

breakfast was very good in the morning, and started very early just how we like it, with tons of

pool closed at 10:00 i wish it would close at 11:00 or 12:00 the elevator was a little out dated

the machines in the laundry were never cleaned

the ambiance settings where the pool and dinning tables were outside by the fire place

99 for wifi

kids running up and down the hallway

parking lot

the guest was angry with me for asking him to control his aggressive dog awhile i tried to laundry with my son

i m not sure but i think he was screwing with the laundry mat change machine, he was in there way to many

room decor, pool, on site laundry

i like that it had laundry facilities

wish the room came with a laundry bad for the used towels

they have a laundry room which was a plus ($1

wifi was sketchy and staff not helpful about it. breakfast pretty subpar.

it s so helpful to have a little kitchen in the room when traveling with kids

outdoor area for guest by the pool was so nice are family really enjoyed it

spacious, quiet, newer, great breakfast, cute pool/ fire pit & mini golf area & deposit was returned to my card

no self-laundry facility

laundry facility is also available on the 3rd floor which is great for families with kids

they definitely need to have quarters for the laundry machine

needs to call for additional pillows, got only 4 pillows for 4 adults and 2 kids upon check in.

breakfast real eggs are better

good location, has laundry, vending machine, microwave oven and coffee

the room was above/near the laundry so we heard that and the air conditioner in the room was very loud

i used the laundry this time, which was clean and super convenient

breakfast, parking & laundry on site, close to bar & restaurants, clean soft beds

laundry facilities were very helpful.

was the same size & arranged exactly the same as the hyatt, our car was outside our door- the laundry was nearby

laundry over priced.

the hotel also took care of some laundry during my stay, which was done impeccably

also no laundry room and extra charges for parking *which i didn't pay, make this entire experience

all staff was kind and helpful. pool and yawn games were perfect to spend family fun. 100/10

laundry room only took quarters to wash and dry who carry s change

the hotel is next to a freeway, a little hard to find, good pool, laundry, good staff, nice suites w

you had to reserve the pool the go inside limited on trash bags never came to pick up our trash laundry is in

no sign on one of the laundry room

laundry services are provided by an external contractor

ample of parking space, available of coin laundry that helped travellers.

continental breakfast was great

had a wedding to attend on friday at 4:00 pm and the staff accommodated us with an early check in so we could

modern, full kitchen, roomy accomadation

breakfast staff were very polite and had an excellent vibe to them

can do your own laundry and the rooms are filled with everything needed coffee, microwave and

laundry, gym, breakfast, other food items in the lobby

beautiful rooms, great. breakfast and thank u for the laundry rooms

laundry room and the gym were under construction

there is also a coin laundry, gym and pool area with hot tub

lots of power outlets; fairly quiet room was nice; breakfast was very good/plenty of choices; laundry was very

the gym is open 24 hours a day as is the laundry room which is very easy to operate

the friendly hospitality, cleanliness, modernized room appearance, and pool.

if the restaurant and bar were available.

well located, paid overnight ev charging

laundry facilities are excellent

great laundry facility and great people to work with

our dishwasher did not work and laundry machines were horrible

i really appreciate the economical laundry room facilities as well

breakfast was good but i returned the next day expecting the same and was disappointed that it

the pool had towels available and the guest laundry room was much appreciated

love that it also has a laundry facility if needed

i had to do laundry

kids running through hallways making lots of

the kids enjoyed the breakfast selections. we loved the space in the room.

but for breakfast a lot of people don't eat pork which is me we would love if you would have turkey or beef

:) also, love the free parking

room faced the pool-the lights were on all night

good quality hotel. nice entertainment system, good wifi. nice pool for the kids.

i was pleasantly surprised to find out that the room itself had a full kitchen

appreciated the laundry room at very fair prices

needed more laundry facilities.

and huge rooms with sea view, multiple clean pools, not crowded, additional comfort facilities (laundry washer

bed is very cozy, there is a sell helped laundry room on the same floor

we can’t wait to stay again without our kids and enjoy the adult pool and area

most frustrating is that the laundry is only available 9:00am 9:00pm

the laundry room should be in the middle

hot water 4+ days un secure laundry tv controller didn't work wifi password first one didn't work

breakfast not provided, when i did my laundry the machine is not working properly, and lastly the bed cover burn

laundry room needs updated

like that it had a laundry room so i can get things cleaned before i could went home

laundry room does not have air ventilation

they have a laundry room to

had good laundry facilities

please bring your own linens, the laundry lady must have paid out if her pay check for the towels and wash cloths

the drapes were electric and did not go up and we re also torn the laundry room

laundry room was not impressive

the television was modern, and the wifi fast

wish water would warm in pool

i wish each room had a kitchen .

i like the easy access to vending &ice& laundry room

handicap room was great. laundry facility a really plus!

laundry on site is nice but it should be free to guests

no ice or laundry

the laundry room was very clean and they all worked

was clean inside and out, laundry room was nice

the pool was closed, and from my understanding it’s been a few years closed

great housekeeping !!! they are pet friendly !!!

pool was featured prominently in the booking

because i would be locked out, pool was closed

next to a laundry room, a bit noisy.

location, dog park, parking. laundry facilities. everything was wonderful.

staff was friendly even saw i was doing laundry a

laundry facilities on site with snake machines and helpful

laundry machines looked a bit beat up.

also there was no hot tub or laundry facilities at our location

free laundry facilities so i was able to wash all of our clothes before leaving

kept asking them to restock the soap in the laundry and they never did

the free laundry

everything was great until 11:45am when the laundry truck pulled up in front of our room

also, the lobby is completely redone, a great place to hang out with a bar and food service

pool area and that you could see the flower fields they let us stay after check out to use the

you couldn't hear the air conditioning or the people on either side of us (and they all had young kids)

there is a pool with splash pad for the kids along the activity center & arcade

of the options available for l kids and family

they said he was loading his laundry

there js a pool for kids and one for adults, a small game room, laundry, bbqs etc

no room cleaning servoce during stay. no laundry machine in the room

is no washer/dryer in the rooms here, instead a separate community laundry room

location, staff, cleanliness, organized, full kitchen, laundry, two bedroom, everything was great

guest laundry down for repair

the self-service laundry was an added bonus too

during our stay they did not have a functioning guest laundry.

i also loved the food court next to the hotel and the guest laundry room

etc needed clean during stay, laundry was not accessible due to refit (not a major

their room service costs are very high. they automatically tack on 24% on to any orders.

the rooms and the swim pools and spa and workout room.

also, there was no hairdryer in the bathroom and i had to call room service to get one

sisters and i were going to have breakfast before our spa treatments and the food came out so late - we didn

it did have much to do especially with for kids.