the fact that the hacienda has both a gym and swimming pool is a great add on

the gym was too warm and didn't have any free weights.

secure parking

ample parking the restaurant is very good and service is very good

the parking area is really big and can easily accomodate a lot of cars

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the whirlpool,

the facilities , the room, the gym, the service.

they did their best to accommodate and moved me closer to the reception ( room 11) where the wifi was the

wifi is bad in the rooms we have seen , to avoid if you need to work 2) pool was dirty, same as the

very clean, awesome breakfast, comfortable beds.

location. breakfast

breakfast actually was very bad; the scramble eggs were very dried without any seasoning the

i had assumed it was for travelling businessmen for the local factories, but the breakfasts were filled with

the parking lot, a car was behind us when leaving the hotel, he parked in a restricted area

clean easy to access great parking good to stay one or two days

you can choose sun or shade, nice pool area, and just relax completely

i also enjoyed the gardens and the pool

location, clean room and comforable, big open areas, play area for the kids, nice big screen tv, big bathroom,

swimming pool music could be too noisy

there was a wedding near the pool and was a little bit loud at night

they have a really nice tennis court and a fabulous pool, plus a couple of cute bar areas and a lovely restaurant

very good food and great pool who combines needs children and adults with a special design

specially the farm is very nice for my kids

the pool is very large and well-designed, with plenty of loungers around so you can find a spot to

specially the farm is very nice for my kids

great bar staff, good food quality and value!

at the pool and restaurant

wonderful hotel staff and great valet parking

i would prefer self-parking; front desk can just open the garage when requested

wifi signal around the property and no internet connection inside the rooms

the parking space is not enough for the amount of cars in use

parking

although parking is difficult, staff members do their best to fit all cars and move them when needed

facilities no internet in the room the wifi works in the reception area but not in the room

consider this property if you're looking for a cheap place to bring the kids otherwise go somewhere else

the laundry service was a little expensive (500 pesos for one bag)

it s difficult to find a hotel with parking in centro

swimming pool

immaculate gardens and pool great bar and restaurant

parking was easy and very safe as well

it has a swimming pool and jacuzzi.

the pool was closed so we weren t able to use it

pool was covered during the weekday

nobody answered on reception and room service

lovely garden, pool and jacuzzi

cold water in the pool & the ventilation in the room could be better

wifi, clearly wifi. it was bad as hell

pool was lovely on a hot day

the pool and the parking

mini bar does not work

the pool bottom was a little damaged. they didn't give us the wifi conecion code

the pool bottom was a little damaged. they didn't give us the wifi conecion code

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa,

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa,

soap dispenser in the men's bathroom by the pool wasn't working

wifi was painfully slow

maintenance of buildings and gardens, no phone inside the rooms, very limited access to wifi, the towels are a

sauna didn t work and indoor pool was too cold to get in

location is good, close to center of town. gardens are nice. parking is close,

it s too bad the outdoor pool is not really useable so there is no pool scene.

the pool was dirty and the bedsheets were with yellow spots

ough we were offered massages for the inconvenience), the pool was very shallow, and the room service food was

breakfast available at extra cost

besides, the breakfast was great

staff very cooperative and kind breakfast is very good, fruits are daily cut, fresh, need a little more variety

the 3 of us at the same time which affected our schedule and also after i paid for the 50% of the spa (which

2) no working wifi 3) we had included the breakfast but we were given no options, even if we wanted to pay

no wifi signal

place, the staff, the leisure options (loons, horses, swimming pool, pool,

no parking facilities on premises there were very few soap and shampoo

the pool was dirty and smelled bad

the location, great breakfast and the ammenities.

nice location, super clean and nice breakfast

s confusing to find the entrance to the motor lobby and parking

on our way out of the hotel parking lot, the street was close and we have to go the opposite direction a little

breakfast was great and location as good.

gym equipment could have been updated.

location is great, rooms are huge, off street parking, secure

breakfast was announced from 7 a

no wifi- we checked 4 different rooms

large room in excellent condition, big courtyard with restaurant, gym and pool, room also with air conditioner

guests or water dripping), couldn't open the curtains because it was directly in front of the parking garage

breakfast is coffee and toast, anything else is extra

not clean and wifi didn t work and a condom left in the room

after getting our room we tried to get on wifi as it's our only way of communicating

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

breakfast was just ok (fruit, toast and coffee) but menu breakfast was really good

beds were comfortable free parking

had laundry done for a family of three the day before i checked out

has good space for parking

the room and the pool

first day we got there they told us breakfast was included, the next day that it was not at a much higher price

the surroundings are rather ugly with a highway, a parking lot and a huge car storage place around it

good breakfast, logistically good positioned, clean rooms, laundry service fast

some kits are missing like hair care kit they don t offer clothes ironing service only laundry

my second dislike would be that the pool and sauna were closed

the pool was to small and full of kids, we did not have the chance to use it because of that.

service in restaurant was too slow and no one would pick up the phone for room service

no good/safe parking lot

breakfast no rules

rooms too small, parking is difficult and beds too small

service and breakfast

breakfast was good. quiet place rested

gym must be improved

rooftop pool seems abandoned.

the parking lot was very tide.

the swimming pool was out of service (which wasn't mentioned even after asking about the terrace)

1. room furniture, although modern, not very functional. 2. room service ... extremely bad.

the buffet breakfast was also excellent

the breakfast was a bit poor. you can improve it for the cost. however it was tasty

location, walkable from the bus station of the city si very close, great staff and breakfast

convenient location of hotel, cleanliness and decore of the room, breakfast buffet.

if you don't matter sleep with pet hair, will be ok. it is a pet frendly hotel

i was surprised at how well equipped the gym was

the parking on site is very useful

gym lacks ventilation

breakfast buffet was excellent and the service of the workers was very good and the location is

i'd like a pool better lighting in underground parking

location. pool. amenities.

the pool was little

clean, they offer a great cookie during the reception who helps to give an smile from my kids

pool had many problems / maintenance issues.

hot water, wifi doesn t work, breakfast is awful, old rooms with meccanical noise during the night

laundry service was not available but you could do laundry by yourself

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

i forgot to use the pool and gym.

gym is not sound proof and it gets quite noisy with people throwing the weights around

breakfast was excellent, and all the staff were exceptional, fantastic laundry facilities

almost forgot, it was missing a laundry room too

parking spots.

very comfortable, safe, cleanest, room service excellent location, affordably prices recommended

breakfast was not the best, the windows in the room cant be open ( only a little from the down)

the attention in the restaurant for breakfast, the cleaning staff was very nice.

breakfast, staff

breakfast started 20 min. later

quiet, safe, cold ac, hot water , easy safe parking and an awesome breakfast

the breakfast offer instant coffee

cold, noisy, small. tv: bad image quality and no sap option. breakfast included

great location, plenty of parking space and very friendly staff

removed the breakfast like 5 minutes earlier and we weren't able to eat something there

breakfast and staff

their breakfast, delicious

very good breakfast

7 pool chairs are a joke

also the pool need to be warm up because even at 2hpm it is really cold

the room smelled like a strainer. the room has no spare toilet paper. the pool was cold.

they solved one little request we had at the swimming pool

wifi slow!

slow wifi and very unreliable

the staff was helpful and the parking was huge

wifi service was slow one day

there's no good parking entrance road sign

the gym was small with just a few machines and lower weights

clean, enough space, good gym

we were charged extra for the buffet; and they also charged extra for chocolate milk for the kids

says kitchen however you can't cook no oven, cook top or pots and pans only microwave

the gym, the walls and wet area could use some aesthetic maintenance

had to reserve the gym, but when we got there only one machine actually turned on

nice indoor pool

the parking, the rooms size , the cleanliness, the staff .

great staff , parking and pool. great value for our stay

great staff , parking and pool. great value for our stay

the pool wasn t warm.

the breakfast is worth the money

the bed was nice, the wifi was superfast, and the location was great.

the gym was also very subpar

nice shower complementary parking

i enjoyed the breakfast in the restaurant

pet friendly low cost per dog

the wifi is fast and there is lots of hot water

staff is nice , wifi is good

wifi worked well

perfect! wifi too!

the staff was very helpful. we appreciated the laundry service.

there is also a common kitchen where you can find water, coffee, tea and juice any time

thanks also to the ladies from the room service, especially the younger, i do not remember the name

hospitality and quality of the room, amenities, food and spa are excellent

the wifi something was not working but not the hotel fault

no parking space miscommunication between staff

breakfast -room service- delicious, super fast, we loved it!!!

parking was kind of difficult

parking , staff, and restaurant

parking lot is very small

the gym was horrible with broken machines

excellent breakfast with large variety of options to choose from

lovely rooftop bar with sun loungers and small pool

wifi but no internet during our stay.

staff not very friendly terrace was closed and no room service or help from staff

my little girl loves the pool and we like relaxing in the lovely gardens

staff, yummy breakfast, beautiful grounds with a pool for familias and close to wonderful restaurants in the

breakfast was average

the pool was a bit cold for my 4yo boy

the swimming pool/garden courtyard was lovely

the laundry schedule is only in working hours and they do not have irons for rent

was very slow and most of the time wifi didn't work

location was good, had parking for us

were looking for a pet friendly place

have a bar that plays music very loud until 12

at the spa area, the neatness , organized environment and mostly the ancestral wisdom of the wonderful

noisy at weekends nights. breakfast could be more generous.

spa was being remodeled so there was very noisy

spa facilities off the main reception

the breakfast