upgraded room was above the laundry mat so i had fluff and washer/dryer smells in the room everyday which

the hotel has a bank and an atm close by and also a laundry where they did a service wash for us

laundry is next door

very clean, decent breakfast, quiet, convenient location, nice pool area

it was a great pool area for family and kids, but once the kids took over the pool, it was difficult to enjoy

nice relaxed location on the golf course

the pool was pleasant on a hot afternoon and pepe at the bar was really kind.

loved the facilities and loved the kitchen staff

limited kitchen supplies

sometimes the music from the bar was too loud.

we had a downstairs corner room next to the staff laundry and maintenance area and a horrendously loud pump

room faced the golf course

it has everything you need (fridge, microwave, stove, utencils) and a great plus was the heated pool

room was very spacious and comfortable, stable wifi, great housekeeping, nice swimming pool also for the little

there is parking although it needs pavement

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

to the pool area required walking outside near the parking lot to follow a foot path leading into the

loved the spacious rooms, patio and well equipped kitchen.

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the interior

the pool areas shut down too early

would like coke as an option at the bar and dinner and in the

there s a bartender at the pool, and music or activities rotate throughout the day

the pool , the gym , the restaurants were inviting and the staff were welcoming, warm and engaging

the breakfast

no laundry service

wifi was very slow

the wifi was a little weird

loved being welcomed by the fun bar at reception

the pool area for kids and the one for adults only was a great idea

laundry on site and no atm in the hotel

late check out was available

from the gym, pool to the breakfast in

great location, excellent staff, nice breakfast, easy parking, great value!

kids enjoyed the pool too

went way above and beyond to help us settle in, find restaurants, order us an uber, organize laundry service,

i asked for laundry service and marisol told me it would cost x amount, the next day after talking to the old

shower nice modern updated mexican decor comfortable king sized bed big bureau for clothes good wifi view of

we had a good sized refrigerator for drinks (no mini kitchen, which was as we expected so no problem)

parking is located right across the street and is very convenient

the gym and spa were also fantastic

the breakfast was delicious, especially chilaquiles

the spa is great, must get a massage during your stay

all 3 restaurants were superb, gym was best i ve experienced at a hotel

rooms, cleanliness, views and location were excellent gym is very well equipped

cleaning of the laundry/drying machines - disgusting....

of the outdoor patios are dangerous for little kids, they could easily fall through if they were curious enough

meals at the restaurant were overpriced- $30 each for a buffet with no discount for kids, as were excursions

was great,the service from the staff, the pool area, the food and bars and bedrooms, the bed was like a cloud

wifi password would have to be re-entered after inactivity when using

was charged us$78 (knocked down to us$66+, with a 15% off certificate) for a single load of laundry

was clean, the property was small but cute, even thought they burnt my sweater i was pleased by laundry who were

i wasn t permitted to depart (past security) before i paid us$66+ for one load of laundry

laundry was more expensive then the cost of the clothes

tons of baha shelves and seats for kids to play on

the staff at the bar, restaurants and servers around the pool were exceptional

were a lot of kids there, but then it was a family friendly resort, so that is to be

loved the pool and the different activities and shows

gym - no air conditioning, old equipment, small and no cups provided for the water

golf course close by

free detergent to do laundry on site at no charge

it is a very nice and clean resort kids activities are great

the serenity pool was a perfect break from the noise of the kids in the main pool

food; rooms are good sized; staff at pool and restaurants are helpful and attentive to guests; always see

the pool was nice. room service food was good.

bike cruisers to borrow, only chess and dominoes when it listed board games , no self-serve laundry)

there is an underground parking garage so we could safely park our car for free which was great

also having free underground parking is key

the bed was comfortable, wifi and a/c good

free parking is included

wifi very weak to non existent in the rooms.

pet friendly as well

$250/night, was pretty disappointed with the weak wifi needed for an important call

the pool was perfect

we love her we booked a suite with a spa tub on the patio

beautiful hotel, great pool, right in the center of town.

room we booked had a kitchenette but unfortunately it was not available due to remodeling

we had to go to front desk to ask for wifi number because it was not provided

great location; close to restaurants, great bed; soft playing music at pool

the location is excellent. nice facilities including the pool.

hot water, hard beds, the bed spreads needed laundry sex marks from previous guests , cable tv kept going out

got ants in our room and they did not pay for our laundry services so i had to pay 6 dollars to wash one load

shower and hot water, large secure parking lot, near old town san jose del cabo, near airport for departure next

pool needs to be cleaned noise from kids in the pool noisy refrigerator in the

we did drive to those but the hotel has ample parking on street in back

and it's definitely no place for kids

hotel has a hostel type kitchen and cool elevated

room was great. really liked the common/kitchen area

it was a great fit for this 40-something couple without kids

small, unassuming rooms, a shared kitchen area allows guests to store and prepare simple meals, a minute away

kitchen with everything you need

good rooftop pool

new, well appointed, amazing roof pool with mountain views and a cool restaurant

kitchen facilities were perfect everyone was so nice and helpful we used the bikes , pool

the restaurant/bar only serves food to 8am to 2pm no dinner

even the glasses at the pool bar seemed dirty

beds were comfortable, pools heated, showers warm, facilities clean and the beach- big and wide

even the glasses at the pool bar seemed dirty

the bar was

kids club room could ve been brighter and a larger area for them to play

on day of arrival bad food slow service in mortero slow service in pool received different gym hours from 3

the swimming pool was too cold. we couldn't enjoy the pool as we would have wanted.

we loved the adult pool with the swim up bar even if the cocktails were a bit watered down it was still very

at the altitude tower bar is an amazing bartender

cocktails at the bar are tasty and alcohol is prime brands

juice at breakfast don t drink coffee so only option was water..

spotty wifi,small rooms,coffee was late.breakfast was insufficient.need a car to go anywhere.

kitchenette in the unit wasn t very well equipped, but i m sure we could have asked for cutlery

wifi was intermittent and so was hot water

parking is limited

pool and beach access right from the hotel

it is right on the beach and the pool deck sits a few feet above the beach which allows a great view of the

the breakfast was good and the room was

it was quiet, the breakfast that is included is spectacular

a fantastic breakfast is included in the price

lovely hotel, small and perfect. great little beach and fun waves for the kids to surf.

lovely hotel, small and perfect. great little beach and fun waves for the kids to surf.

parking space is also a nice addition

miguel is the best instructor with kids

the room was beautiful with a gorgeous deck overlooking the garden/ pool area and with a view of the ocean/

upon exit, they charged my friend and i for the spa use, when i was the only one that used it

the gym could be better, but not a big deal.

location and the rooftop pool and jacuzzi with a view are beautiful

the art & ambiance spa & pools

nice gym and rooftop pool, with a nice view of the ocean

no laundry services

loved the hotel drinks by the pool

convenient, free parking

great pool and restaurant.

easy to find parking

you walk for miles because the golf carts never arrive, especially when it rains

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

was annoying to have the pool, restaurant, or bar mangers come to our table and query us

the margaritas by the pool are a bit pricey

gave us a really bad room on top of the kids swimming pool and took 2 hours to change

we did order room service and it did take awhile however we were aware of the wait

ordering room service is quicker

gym was great as well

the pool is very fun and has a great swim up bar

i did not like breakfast. it could have been more choices

pool tiles were popping up all over the bottom which we were picking up with our feet

breakfast was good - however they put our families in different parts of the hotel and couldnt eat

the rooms are immaculate, the staff were so attentive and we loved the pool bar

breakfast was very good

pool area and staff

breakfast buffet had plenty of options in which to choose

breakfast buffet is great

the facilities (the pools in particular) could desperately use some tlc

we love the peacefulness of the resort and pool area

nice quiet pool area, very relaxing

guest laundry

the laundry room was very clean

our bedroom was above the laundry room little noise early in the morning not a big deal

staff, bed, pool, breakfast

clean, quiet and great staff. rooftop pool and gym was perfect. breakfast was great.

small breakfast for 3 people $350

the tacos at the taco bar...were average. bar snacks could be elevated.

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

big walk to the pool etc. it's a lot of hiking

it was pool conversation with other guests about the ridiculous prices on everything

the bathroom didn't have any shampoo, conditioner or body wash but did have a bar of soap

walking into our room, we were so surprised by how big it was - two bathrooms, a kitchen, living area, bed area

the breakfast was amazing, the pool and the drinks at the bar too

pool with views of the private beach was beautiful

under a much needed remodeling so not everything was open and there was too much notice by the pools

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

the aerobic guy that did that aerobics in the pool

everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool area that

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

did not have breakfast

view and very good restaurant and nice pools

gym is not not very cool and no fans

ordered room service for breakfast the huevos rancheros was delicious and pastries they deliver every morning

pool drinks were average but main bar drinks were

location and gym facility

slow wifi

beautiful property with ocean views everywhere and the spa was amazing!

helpful concierge that arranged golf and snorkeling outings for us

thanks to our room service who kept our room clean and comfortable twice a day and made us laugh with all these

kids loved having s'mores on the beach while watching a movie

room service also so so

i especially liked the staff of the pool bar and restaurant

what i didn t like they charged me $166.00 for laundry. smh not cool at all

they embrace the new guest that came for adults only experience

wish the pool was open later

not many food options and food was not great constant up selling, there is an adults only area but not worth

the reserve is no kids which we enjoyed because it was really loud in all of the other areas and were were

we first arrived , it was a lot busier, we often waited a long time to be seated for breakfast often they didn

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait

the maid took our laundry out of the dryer, wet, left it in a heap, and put her towels in (while we were home

we watched eight staff member standing around the bar area talking amongst each other and after about 20min

the pool area had enough transats for everyone and there wasn't any massive squatting

the spa was not worth the money the facility was not in full working order, the jacuzzi and sauna was

wasn't any buffet option for breakfast

was construction going on so we didn t get to enjoy the pool bar

jonathon and nuami at the rendezvous bar where amazing

three pool options with swim up bars

beachfront bar and pool bar could have stayed open longer.

breakfast was definitely my favorite part

) and great activities for kids

service at the pools was also very different depending on the day and time

the pool area snack bar closed early

the lazy river is wonderful as are the pools and hot tubs

wish there was a pool bar pr poolside bar

sales pitch at check-in noise difficulty getting seats at the pool

breakfast was a mediocre buffet for $50 per person-for our family of 5 it s difficult to justify

location of it as it s sandwiched between san jose del cabo & cabo san lucas , the underground parking

and landscaping, the pool staff, and the valet staff

staff was great! grounds were very well kept. spa was amazing !

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

next was when i walked out to the pool and all the lounge chairs facing the ocean was taken and then when i

amazing free hydrotherapy spa experience

breakfast was good options were plentiful we at at the international each day .

booked the hydrotherapy at the spa each day (included in package) and that was a treat

butler, house cleaning, servers, pool attendants, bathroom attendants

wifi was a bit weak. food in restaurant was average.

i was there for one night only without having breakfast or doing any sight seeing in the city

no info about the wifi password

no restaurant or room service available, late at night

very nice shuttle driver

the service at the pools was very slow

need cleaner restrooms by the pool

they said : fully booked, the only solution is room service

overall, i would return here with kids or just a significant other

would be awesome if there was a spa at the rooftop pool

company), and while it wasn't a huge disturbance, it felt strange while lying by the beach / pool trying to

it was very quiet and private with a beautiful beach pool and beach location

bring everything you need to enjoy your day at the pool when you head down for breakfast

loved breakfast (included) on the terrace overlooking the ocean every morning

wifi could have been better

the following day we ordered kids breakfast room service ahead of time to be delivered at 11:30 so she could

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply

arquimedis & omar by the pool, javier at azul, david our concierge, alfonso & daniel at piaf/autor, also the

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply

pool area while amazingly beautiful felt crowded

pool

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

food is great, breakfast at mezcal was prize deserving

the breakfast was good. over priced and under staffed.

spa is beautiful, with a jacuzzi and lap pool and cold punge

spa is beautiful, with a jacuzzi and lap pool and cold punge

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

quick golf cart ride to the beach area and carts are readily available

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

and the pool was hardly ever crowded which was a huge bonus during covid

guests don t seem to understand the concept of a private pool and felt entitled to use ours

kids got a chance to snorkel right at the hotel

wifi is inconsistent

sushi bar had great views but awful food

wish all pools were heated

breakfast excellent, staff awesome, restaurants were outstanding.

we saw whales several times during breakfast or while enjoying the pool in the late afternoon

got unlucky and got put next to a family with very young kids and babies

) incredible pools that the kids loved

we had access to the spa through our bonvoy gold status

also enjoy spa and massages

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

our room 4275 was located on a corner, near the pool, close to everything, restaurants, laundry, covid testing

not cost effective for a family with kids

property, warm pool, flowers and green grass everywhere

the food, drinks and pool areas

in the closet - the beautiful pool in the picture is adults only, so we couldn’t go with our kids - expensive

did not eat breakfast or lunch i or diner there we were out but the little we were there one of the worse

the shower would flood because if the way it was built. the bar closed at 10.

outstanding breakfast buffet

you still have to pay partial for room service and certain little things at each restaurant if you want that

it was so nice of them to pick us up on the golf cart all the time

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

the pool area is lovely and the landscaping is very well

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well maintained and pretty

very comfortable rooms with kitchen laundry and patios

that the resort is just the size that you don t feel like you re always rushing to get to the pool for a

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

the room that we stayed in had a full kitchen, so we just took a uber to walmart and stock up on food

resort did not had much for kids to do

pool right in front of our building with great view big spacious suite very nice staff, excellent laundry

they charged us for the laundry twice

difficult to find, the bathroom in the master room did not have hot water , toilet was tilted and laundry was

needs more kitchen utensils and dishwashing detergent.

location, clean, comfortable bed and good location, enjoyed walking to the beach and using the gym facilities

the service especially room service was extremely slow

i don’t think this is an ideal place for kids/families

i don t think this is an ideal place for kids/families

overall a great property with nice staff. the spa is incredible.

daniel who works at the pool bar looked after us our entire stay and is one of the nicest people we've ever

laundry service

pool was very nice, too

bed very comfortable. wifi works great

wifi internet signal came and went--not stable

breakfast & wifi inc great rooftop pool with stunning view

laundry cost are excessive, better to organise it outside the hotel.

wifi not working during our stay

place to stay and great price , the lady at the bar bar made us some really good drinks and there breakfast was

good food on the breakfast included , warm water in the pool and jacuzzi , good drinks at the bar , hammocks

my kids love the pool.

no laundry room

it was taking a quite while for housekeeping to come, like refill of shampoo and bringing laundry bag to send

laundry service on the app is very dumb as they literally only brought us a bag without the list &

great location lots of restaurants has a amazing pools for kids and adults.

walks from the front restaurants to the beach pools they have to add some kind of golf carts for transportation

good for kids too

room service times were way too long, food was average, steakhouse was not worth the visit (think

i father threw his 2 years old kids in an out of the pool for hours

pool was great, access to all the resorts, bar tenders and drinks were great, service was great

room, pool, swim up bar, food, themed parties.

no on-site laundry, no convenience store

wifi, poolside service was hit and miss, new year s day only half of the staff showed up to work,

not much to do there. two pools and golf.

no wifi on the property for the villas

cold pool & hot tub showers cool in mornings

we also had an issue regarding payment for the laundry service

no laundry services room service options lacking entirely had to call to get the mini fridge stocked

the food and alcohol was included a bar full of alcohol and beverages inside your room so u can make your own

we each got 80 minute massages and the spa was unorganized and the massages were subpar compared to other spas

have been better if there were a few more machines and if the gym was a bit bigger it was quite tight at times

the resort had everything - pool, multiple restaurants, mini market, free parking.

we enjoyed the gym, waterfront jacuzzi, and the access to onsite food

location and pools - adult pool separate from kids pool altho enjoyed the waterfall , water aerobics and hot

the beach is not safe to swim for a little kids

the room was comfortable and clean, the kitchen was a great aid to complement some of our meals

had my sister-in-law, who lived in the area come to visit and they would not let them use the pool area with us

minor quibble: would like to have seen heuvos rancheros on room service breakfast menu.

food was amazing room service was amazing

valet service during covid, however once you get the hang of it, the self parking may even be faster and more

private and great food good gym

nice staff, big rooms, laundry in each room

awesome view, incredible room with kitchen, laundry and huge balcony

loved having a full kitchen and washer & dryer in the room

resort if you have kids with you

all we were offered was you can use the spa facilities

room service was better

the bar staff was poor

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

my kids and i enjoyed everything that this place has to offer

breakfast at the mare nostrum restaurant in the rose is a huge buffet spread, which was lovely -

i like that it was really close to the ocean and nice pools for kids

the gym was very busy, but i guess this is expected during spring break season

location, view, all inclusive services, pool, gym, wifi

the sheets on the bed smelled like dirty laundry/mildew

we may have fit in better with our 3 kids at blanco which seemed more mellow

room service was fast and very helpful

the sunset sushi bar was closed and there was no poolside menu because the kitchen was being repaired

buffet food was good for breakfast

the breakfast, the scenery, the cleanest, the beauty of the place.

breakfast buffet and room service was excellent. regular staff all was polite.

service was horrible spa is tiny and outdated cleanliness was mediocre

we were travelling with my 10 year old son and whilst the hotel permits kids , this is not a kid hotel and my

the service on the bar area is pretty bad

loved the laundry room which was free to use

clean and spacious room, has a pool, free laundry machine was a plus, game room, provides access to a full-on

free laundry

was clean it had a laundry,gym,pool table,air hockey table,pool,bar, and free breakfast food was great and beds

i love how the had complimentary laundry service