floor location opening on pool with little view and lots of kids

valet service during covid, however once you get the hang of it, the self parking may even be faster and more

the self parking option is difficult to understand where to park

was perfect bc next door was a more kid friendly sister resort so ours (even though we had three kids) wasn't

they do accept kids, but there isn’t kids

nice staff, big rooms, laundry in each room

awesome view, incredible room with kitchen, laundry and huge balcony

the pool is wonderful and relaxing

some little maintenance issues, the bar sink that wasn t hooked up, the tap in the second ensuite dripped,

they could have played music at the pool during certain hours not just for aerobics.

room service was better

the bar staff was poor

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

adult pool bar closed at 5pm but the adult pool closed at 8pm

spa is a must do, the spa service was amazing, go early to enjoy the facilities and be comfortable

the (free) gym area is much better than expected--has not only a good weight room but a spa area with a steam

the room was spacious, bed comfortable, nice kitchen area

we enjoyed the gym, waterfront jacuzzi, and the access to onsite food

the wifi was not great

great people and makes you live a dream party all day and night the best part as a family with kids, there is

breakfast and staff were incredible !

room service took a little while about 45mins.

work out gym in a total need of updating

the sheets on the bed smelled like dirty laundry/mildew

the wifi was extremely difficult to connect to and stay connected.

the gym is spacious and fully equipped

it is right on the beach and has a large pool

attractive setting looking at lots cabos, nice staff at the restaurants, great gym

everything and especially the laundry room if you need it!

free laundry

the do have free laundry room to do laundry yourself which is nice

pool, entertainment room, bar, restaurant, laundry, gym, massage etc

i love how the had complimentary laundry service

was incredible, breakfast mexican style very good, all hotel was very clean, free parking with valet

valet parking made life easy

they offer free valet parking, a nice pool and beach towel service

location,clean,new,private,pool

can t beat the location to downtown and valet parking was excellent as we rented a car

no laundry services room service options lacking entirely had to call to get the mini fridge stocked

we also had an issue regarding payment for the laundry service

the food and alcohol was included a bar full of alcohol and beverages inside your room so u can make your own

due to covid restrictions there are no pool parties , the bars close at 12am

the wifi didn t work

were crazy priced , we bought 2 26rs from the bar and each was 170

also you have to pay to use the lounge chairs by the pool on friday and saturday

gym was small but decent equipment

we were travelling with my 10 year old son and whilst the hotel permits kids , this is not a kid hotel and my

swim up bar is so clutch

in-pool bar and pools

great location. fantastic things to do. especially the painting of souvenirs at the pool

the one bedroom suites are massive and come with everything you need if you have kids

staff and spa are awesome

no mini golf equipment for kids

the restaurant and bar are always buzzing

the breakfast was a nice touch

so close to the beach, or the pool is peaceful

why extra for wifi? it's 2017.

the breakfast was excellent and the staff was very friendly.

you also have gym and laundry

breakfast options were aplenty

in addition, they lend towels for the pool and gym in case you need

small pool for a quick soak

free covered parking

no on-site laundry, no convenience store

the kitchenette needed to be refurbished

kitchen was perfect! if you get fresh foods, you can cook in the room!

with ants in m4 on the kitchen counters

spite not having any

laundry outside my window

room where we stayed was directly across from the hotels laundry area and there was a metal door that accessed

booking said there were laundry facilities but there were none

it was a good central location in cabo san lucas, and was right across the street from the laundry cleaners

room opened out to the pool which was nice but the only window looked out on where the laundry was hung to dry

parking lot is far away, walking to the hotel using super high and large stairs is terrible plus

good for kids too

valet parking

steakhouse was not worth the visit (think rubbery lobster), hardly any outlets in the room, gym facility was

we liked that there were plenty of pool chairs available any time of the day

no laundry room

it was taking a quite while for housekeeping to come, like refill of shampoo and bringing laundry bag to send

laundry service on the app is very dumb as they literally only brought us a bag without the list &

you can probably work from the sports bar onsite although there will be a lot of noise it will cover you if

the wifi was spotty and had to keep logging on. no elevators

swim up bar was so fun and pool was clean and perfect temp

about our stay was perfect, except for the fact that the kids camp was closed while we were there

relocated to a nicer pool/marina view suite with a terrific location.

amazing, our room was very big, air conditioning worked perfectly and they even restocked the min bar everyday

location, nice room, normal wifi

loved the size of the room, the amenities, on site laundry service, mini market

liked the location, and that was a laundry and little store on premises

the supermarket and laundry on site were also excellent

laundry service on site much

together in the courtyard with lots of loud banter, and firing down linens from upper floors to laundry staff

service was phenomenal! view and pool exquisite

we love manny at the pool and the great pool food and bev service

it s a luxury resort with laid back feel and staff at all levels from beach to pool to room service /

were excellent and helpfull; property was great; so nice to have a spa and gym

high prices, especially the spa and service not great

one bar close by blaring music til midnight every night.

great pool areas and beach

the rooms were beautiful with the little pool on the balcony

breakfast was fantastic , room was sooo comfortable ( i felt right at home) the staff was superb

a little pricey, food is ok, facilities are amazing, we looked over the marina from our balcony,pools are gorgeous

hotel, fabulous friendly staff, quiet pool, marina views, food was generally very good, decent gym, comfy

to be addressed because my wife could not get ready after the sun went down so she had to cut her pool time down

the gym was not air conditioned enough- too hot in there for working out

laundry cost are excessive, better to organise it outside the hotel.

if you have kids, plan to rent a car for sure

swimming pool was perfect for the kids.

there is only a limited number of parking spots before you have to park on the street

restaurant /bar/ pool

water pressure was very low ( bathroom & kitchen sink ) the walls could use some fresh paint & and windows could

not enough cutlery and kitchen pots and pans

the pool is cold but i really don't mind that.

wifi worked really well about half the time

the gardens are beautiful and the pool is clean and inviting

good location, friendly staff, clean, safe, fast internet / wifi.

initial welcome was good and wifi was fine.

wifi not available in our room so had to go to main area - first world problem

also wifi was strong which was a very important point for me

there is also a laundry in the hotel, where you can have your laundry washed at a reasonable price

the laundry service was great

the staff was friendly. we liked the laundry next door. close to downtown

the room was spacious. the security was nice. the laundry service was convenient.

parking spot for our rental car right out front was

laundry services were mishandled, blaring music from a bar across the street, and the room had zero

maybe it's their laundry that can't remove the stains

discovered we went during 'spring break' for us college kids. they were appalling and loud!

the hotel wifi service was extremely slow

the gym needs an upgrade.

laundry service

make corona breakfast a little better

in case you bring a rental , parking was easy . staff is very friendly

bed very comfortable. wifi works great

and the breakfast was very very nice

the didn't explain me there is a breakfast or anything, or have a laundry place the say the don't know and the

laundry - terrible charged me 30 dollars for a small bag of laundry but just did it as i m

only thing that was missing, it was laundry

no business centee with computers or guest laundry as advertised

pool area was amazing. laundry service was very efficient.

breakfast was excellent and surpassed our expectations

we ordered room service one night

variation on breakfast comp

the pool area

neither gym nor wifi is included with your room

i had already purchased the breakfast plan

service was really bad :( often at poolside i needed to seek someone out for drinks / food / or help with

think the resort could use a play area like some ping pong tables, pool table, shuffle board, darts, game room

having 3 kids makes the christmas and new years weeks (weeks 1 and 52) plausible but there is an up charge

beautiful pools

there is no laundry on site and the bell staff unhelpful

the parking was also terrible, i believe because the valet service wasn t working

the room was great with a very comfortable king size bed, a patio with a view of the pool, a kitchen with a

the stuff is very friendly especially arturo that works at the bar by the pool

terrific, especially appreciated daniel (best margaritas and other cocktails) in the restaurant bar trebol and

laundry facilities were excellent

apparently, their version of all-inclusive has a laundry list of hidden exclusions that are never disclosed

great pool games and activities for the kids

sports bar has 2 x1 drinks at 6 - 8 pm

the convenience of the marina and the full kitchen

also you have to pay for laundry service

spa is very nice

unusable beach area, very slow wifi

resort is pretty nice and spacious

especially enjoyed the breakfast buffet at don diego's

stuff, clean room, air condition working, very hot showers, good wifi, community area, hotel was very quiet at

bed bugs, water pipeline noisy, no parking lot.

only a few parking spaces

wifi was better than another place we stayed at

the wifi did work

the house keeping lady would do our laundry for a tip always kept our room clean

also the wifi wasn t reaching our room

the view, the size of the room, the hot water, the pool, the staff, and the surroundings

wifi worked properly, there was shampoo/ conditioner/ body wash/ makeup wipes in the bathrooms,

wifi was amazing

awesome pool. great food. awesome, helpful, and informative staff

the pool-side bar offered a stunning view of whales while we ate the best ceviche ever tasted and enjoyed

a man named fernando was our pool guy and his service and attention to details were great

wifi was free

fantastic gym

big and beautiful villa with pool and hot tub overlooking the pacific

some of the items around the villa pool were in need of a little touch-up

the jacuzzi and the infinity pool .

property had a lot of cockroaches and we werent able to use the swimming pool and jacuzzi

the infinity pool with the view was the best!

rooftop bar was closed both nights for private events

from check in where they upgraded us and let us have early check in to meals and poolside

the breakfast buffet was really good every morning

wifi can be a little tricky to work out, but just go down to the front and they'll help you figure

the spa was a hidden gem and walks on the beach were picturesque

difficult to find, the bathroom in the master room did not have hot water , toilet was tilted and laundry was

they charged us for the laundry twice

pool right in front of our building with great view big spacious suite very nice staff, excellent laundry

would be nice if the pools had heaters since the ocean is cold here and it does get quite windy here especially

the wifi could be better. also few things were missing from the kitchen utensils.

they couldn't ride bikes because only of my kids was too short

have to get used to the golf carts but we never had to wait long!

at main pool the bar had very slow service. need more bar help

room service times were too long.

too many things that are not included in an all inclusive hotel spa was mediocre and overpriced food was not

very comfortable rooms with kitchen laundry and patios

they do have a gym, pool tables and daily activities like movie trivia and bingo

i think tv at bar has english sub-titles available; but it's a different cable provider

we loved the snorkelling and gym and the happy hour is a must at the pool to save some money

i didn't get a chance to use it, but the gym looked great

una and cold plunge)

the spa was very nice, i had

best gym i have ever seen in a resort

two massages and used the facilities

breakfast was the highlight of all the meals because it actually had variety and was easy to access

the staff were excellent, loved the airstream bar, great food, big gym with loads of equipment

dinner and breakfast options were good

the hotel is on a beautiful gated property and right next to quivera golf course

breakfast was really good lots of options and in a beautiful location

you can request better than bar-well but it was a pain - very limited 'all-inclusive drinks'

the food at the nye event was lackluster, must be an early riser to reserve lounge chairs at the pool

the golf campus is breathtaking

the waiters at the pool seemed to pay attention to some and not others.

enjoyed the pool bar and the activities that took place there

the pool area is lovely and the landscaping is very well maintained and pretty

the pool area is lovely and the landscaping is very well

pros: huge rooms and terraces views are lovely, the main pool is great with good service

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

was beyond horrible and we were super disappointed there was no bar

lots of bugs in the kitchen

views, free shuttle to the sister property near the marina, staff went above and beyond, breakfast buffet was

it was so nice of them to pick us up on the golf cart all the time

the service was pretty poor everywhere, with the exception of rigo at the adult pool

our room 4275 was located on a corner, near the pool, close to everything, restaurants, laundry, covid testing

property is big so we walked a lot between the buildings when someone didn't pick us up with a golf cart

cockroach, mosquitos in room. kids diving when signs say no diving. food was basic.

took a long time to wait for golf carts.

breakfast game is strong

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

got unlucky and got put next to a family with very young kids and babies

the pools were great and breakfast was very extensive

main restaurant with theme-dinners) plus a nice sushi/tostada place at the beach and a sports bar for bar food

location, great ocean views, lovely buildings and grounds, nice pools, excellent taco bar with good/friendly

getting around on the golf cart with very convenient and helpful

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

and the pool was hardly ever crowded which was a huge bonus during covid

quick golf cart ride to the beach area and carts are readily available

guests don t seem to understand the concept of a private pool and felt entitled to use ours

pools were filled with guests

great food in all of the restaurants and pool side areas

not updated the reservation either because we would give our room number to restaurants and the spa and there

it's a family friendly resort which can be a pro for some people, but shrieking kids in the pool and at some

we ordered room service for breakfast and it was fresh and yummy every morning

we really enjoyed our stay here and can’t wait to go back but with our kids

this is obviously fine for adults but we had two young kids that needed some sleep

night club, room service food (we ordered pizza, hot cakes and club sandwich and taste weren t good at all

the main lobby bar can get packed at times.

service was also great and the kids had a total blast swimming up to the pool bars, ordering their shirley

we had a issue with one lady at the spa who was very rude.

quiet after hours- there is a bar that stays open late

of the room service food options were delicious and a pretty good deal for the level of service and

great gym, nice pools

pool being cleaned at the spa while we were there.

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

food is great, breakfast at mezcal was prize deserving

spa is beautiful, with a jacuzzi and lap pool and cold punge

spa is beautiful, with a jacuzzi and lap pool and cold punge

the breakfast was good. over priced and under staffed.

cause you can order anything you want from food to beverages, the room that we got also have a kitchen if you

no breakfast location was a little far

was really good, and there was high quality food even for the pool bars

doesn't have a bar or somewhere to go at night, they will stop on serving food and beverages by 10:00pm so you

the breakfast at anica's restaurant was fantastic! even though the

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

pool

unfortunately, the price for a family with multiple kids weeds out most people

room service was excellent

the kids club was a hit for our two kiddos (age 6 and 8), and our private concierge made sure

while waiting for the new room, i went to the old room to grab a book for the pool

spa services extremely expensive , ended-up not getting anything

pool area while amazingly beautiful felt crowded

gym could be improved , equipment was not working, it was very hot and there was no mats

the breakfast was exceptional with normal menu and extra healthy choices.

it was very quiet and private with a beautiful beach pool and beach location

bring everything you need to enjoy your day at the pool when you head down for breakfast

loved breakfast (included) on the terrace overlooking the ocean every morning

new, clean property with lots of pools. nice wide beach.

the pools were fun for kids but the adult pool was fun for adults

explore and for our toddler to also have fun with other kids and not just to sit with us at the pool all day

they need more breakfast options. buffet was mediocre and was the only breakfast option.

it had a great beach, great pool, great location

we enjoyed the restaurant and in room dining breakfast options over the breakfast buffet

the spa is the best i have ever been to, free hydrotherapy is incredible and the massage was amazing

booked the hydrotherapy at the spa each day (included in package) and that was a treat

the blanc cafe should offer breakfast sandwiches.

spa facilities were excellent

breakfast was amazing, the highway noise from room in main building is unfortunate

the sushi restaurant was excellent as was breakfast provided in the morning

attentive and polite staff, ample coverage for reception/concierge, cleaning, butlers and kids sitting

breakfast was a mediocre buffet for $50 per person-for our family of 5 it s difficult to justify

staff was great! grounds were very well kept. spa was amazing !

food options for late nights instead of room service

odd that pool bar did not open until 11am

the lazy river is wonderful as are the pools and hot tubs

studio room was very clean, super nice, good size and the wifi was fast and easy to connect to

the pool area snack bar closed early

breakfast was my favorite meal!

breakfast, lunch, & dinner options

coffee bar a plus

best kids club ever, my grandchildren didn t want to leave. good food and entertainment.

the views, the room service, the swim up. i felt like royalty

super nice rooms, pool area is really beautiful.

there were excellent, well maintained amenities - from the pool to the spa, everything was perfect for relaxing

property, pool and outside bar area were great, and most of the staff were outstanding

(only two restaurants to pick from) we also ordered room service and they took more than the expected time to

the mini bar was only restocked once while we were there even though it said daily, and the photos of the

the maid took our laundry out of the dryer, wet, left it in a heap, and put her towels in (while we were home

we first arrived , it was a lot busier, we often waited a long time to be seated for breakfast often they didn

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait

what i didn t like they charged me $166.00 for laundry. smh not cool at all

the mexican, asian and italian dinner restaurants were authentic and the breakfast buffet was one of the best

francisca, casandra, samantha, federico and so many more that always remembered our names, kids names, what we

room service is exceptional and swim up bar is so convenient

the daily activity/program around the pool area and beach bar.

due to covid-19 the indoor restaurant, bar and spa were closed.

this only happened at the pool area

room service food selection is very minimal

the overall decor of the hotel, is very comfortable. nice pool area.

pools with multiple options • great size rooms and very clean • service is spectacular • kids club everything

room's wifi is very bad, bed is sag and uncomfortable

don t be afraid to use the 24 hour room service for anything you might need

from the ocean view, the relaxation by the pool

the service at the restaurants and at the pool were great

adults only resort away from the main area of cabo

view and very good restaurant and nice pools

gym is not not very cool and no fans

like almost everything, our room was nice and clean, staff are helpful, i wish they have a mini bar around pool

bathrooms close to the pool area, we had to walk up the stairs several times while enjoying the relaxing pool

have breakfast but the room first given at resort was unwanted a room looking at a wall and not

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

clean hotel and comfortable. nice view and nice pool. staff very friendly.