easy parking and nice to have laundry facilities and filtered water

clean, big space and great parking

easy parking and nice to have laundry facilities and filtered water

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options

timings of the bar and restaurant are not ideal - ie if you arrive late or in the middle of the day, you can

the price to stay here is very reasonable and an extra $12 to keep the car in a downtown parking garage during

parking area narrow

good price, good value, comfortable bed, clean, pet-friendly, decent service, good wifi

bear the bridge. parking available. good price. was very clean. no complaints.

worst of all, their pet policy states that they

was no laundry room, and it was about 18 min by car from the city center

my room was right beside the customer laundry room and it was very noisy.

laundry facilities and room size

breakfast was good and met the expectations as covid continues

lobby looks fancy gym and swimming pool ample parking right by a main road with decent routes hotel looks quite

cleanliness, breakfast

the location is pet friendly and the staff was kind and accommodating

breakfast included

the breakfast was good and very clean place

clean, friendly staff and convenient location. allows pet.

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

pool is small and cold but the kids didnt care and enjoyed after long day of sigh seeing

the gym is a little bit tiny

hotel was clean, staff were helpful the free breakfast was lovely the beds were comfy having a laundry in hotel

then at the end of the day we went to the gym and worked out for at least an hour

that being said, the underground (free) parking and the great view towards montreal on the horizon, if you're

and there is free underground parking

indoor parking, good location base for south shore montreal, small but useful gym, nice modern decor, near

gym is very basic

also, we had a pet so we had to stay on a particular floor

nice fenced in sitting areas around the clean, up kept pool

easy parking at your door

i like that there is a parking lot

the wifi was difficult to get onto and once on it dropped out. we could not use it.

pool was clean and clear and very nice, quite deep on one end which was nice for a change

was not able to connect my laptop to their wifi even though my cell could connect but wasn't great at all

the wifi was temporarily unavailable while we were there

wifi sucked

thing i didn't like was the the free wifi that didn't work most of the times, and i found the price a little

the hotel indicated that it had an ev charger. although this is

gym wasn t very good and the restaurant wasn t open at night.

facilities are clean and stylish, location is great, on-site amenities are good, restaurant and bar are first

the bench in the gym is not balanced. could cause injuries

were amazing, room was amazing, bar was awesome, overall fantastic if you don't have to be in downtown

microwave in room and it was located in the laundry room with lint from clothes flying around when i wanted to

attentive staff, great breakfast, clean facility

breakfast was great staff was excellent

breakfast is perfect, front desk is also very nice.

high speed wifi excelent

free parking and laundry facilities. staff were friendly and helpful.

we were impressed by the water pressure and temperature in the showers, and enjoyed the nice pool

also, there was free parking

-strong wifi

plus, the pool and gym were great for the kids

room was well equipped it had a laundry room in it which i didn't expect

laundry facilities on site

offer a room with a laundry machine and kitchenette great for a long stay with kids

i also had to do the laundry while staying in this hotel, for which i had to go to another building

was suitable for my needs - walking distance to st catherines st & downtown area - coin-operated laundry facilities

would have liked a little bar fridge to keep any drinks cold or food bought cold

inconvenient, however, staff was very accommodating and helpful, walked up and let me into the gym

staff, location, room with the nice view of the city, gym facilities, restaurants around the hotel

the wifi wasn t secure and i got fraud

love the pet friendly policy

laundry costs $4

clean shared bathroom, free laundry service, spacious room for one, security, helpful staff.

basic accommodation, but very good value for money, very comfortable bed, nice to have laundry facilities and

the laundry requires an app, and the app requires a minimum of $10

in addition, the laundry facilities were clean

there was no microwave in the room, the ac was slow and made nights uncomfortably hot, and the laundry area

the laundry machine can be added more.

laundry machine was excellent service as well as we enjoyed the kiosk and restaurant services

also have self operated laundry machines

my kids had a blast burning off energy swimming

is no hot water for the rooms, laundry issues was causing the hot water shut off

staff very friendly and helpful. laundry self service. location. value for money. breakfast.

offer guest laundry, which is nice

not sure the laundry soap being used to wash the linens but i got a rash all over my skin

easy and touchless check in and checkout. nice and clean rooms. great continental breakfast.

you like you re from another planet, then you have to bring down to the reception your bag of laundry as it

free open wifi

no restaurant or room service

no gym

room service took forever to get towels

the laundry is too small

also we hire laundry services, very slow service and they return it dirty

bathroom that never properly drained to housekeeping services that never appeared to doing my own laundry, there

the spa was lovely, and the gym a good size

pool and jacuzzi was also great to chill after long day

changing break fast menue adding roster to the room adding laundry room

elevator was very slow and there was no elevator for the staff with the laundry carts, so it they were moving

the gym was below basic, as well the breakfast, the constructions around the building

wifi didn't always work

bring hear plugs for the family and kids if you want a good night sleep

could have picked up the laundry in the room instead of having guests haul laundry to reception.

exaggerated costs for laundry, minibar and food

wish there was on site laundry service

wish the bar and some food was available a bit later.

staff should be a little for knowledgeable about dog park and other pet friendly area considering they allow

i was also the only person i could see using the gym towels that are stacked in the laundry room on each floor

areas are not finished: the laundry room that i d really appreciate wasn t there yet and around the hotel

it was also great to have an accessible self-serve, well equipped laundry

no parking included no pet fees included room are too too small roofs are

think the pool had too much chlorine or chemicals and it discoloured our black bathing suits and really made

gym

location, gym is very reasonably appointed and rooms are newly renovated

hated the wifi.had to log in a million times a day

no wifi? it's 2018.

however seeing as we are still struggling with covid the absence of valet services and room service though

pool facilities and gym.

they don t have room service

was also put off when some hotel stayers wore their clothes in the whirlpool/spa pool which dirtied the water

pool and hot tub were a hit for the kids

my kids really enjoyed the pool

staff repeatedly left their cart outside my room, along with dirty dishes (not mine) and bags of laundry they

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

laundry quality

wifi services could be better.

rooftop pool and bar.

the gym was well appointed and we used it twice during our stay

old mansion updated w clean modern look - great bar and restaurant , great staff

the bathroom is fantastic and bar george is stunning!

if not, there is room service, though with only one chair this can be challenging

the room was wonderful, the gym was modern and well equipped and we really enjoyed the on-site bar

continental breakfast was just enough to satisfy my hunger early in the days

there is a good restaurant downstairs and a great bar next door

breakfast was 2 delicious croissants that are seated outside your door each morning

loved proximity to bell centre and bar george

very clear, staff were efficient and willing to speak english. breakfast was relaxed.

(wifi, breakfast, gym, and map)

traveled with our pet dog and were charged the pet fee but we were not provided with the advertised amenities

filthy floor in room- literally dust bunnies everywhere and the wood floor was extremely pet- stained and gritty

the gym did not have refreshments

gym was small and limited, and this is such a nitpick

facilities were great , room , pool , gym , spa and business center

the staff was so great! rooms had every upgrade possible. fancy toilet. good room service.

one interaction with host at the restaurant/ bar on our first evening

was amazing from the luxury of the room and majestic show and deep soaking tub to the fantastic room service,

facilities were great , room , pool , gym , spa and business center

the pool and spa have been upgraded too

had to pay for wifi!

spa, pool and gym area and club facilities were great.

room service meals were not hot

safety floating equipment for kids at the pool

location is fantastic and the free laundry service is excellent .

self service laundry is available at no extra cost

free laundry facilities and very professional staff

has laundry service

room was comfortable, plenty of room for luggage, free laundry facilities was a great bonus

gym is very small and not equipped well

felt like i was in france and everything was just over priced and no pool i had 2 kids and they couldn t do

wish the lobby and bar had more character. you cannot put anything in the mini frig.

parking for one day so expensive u can find in near by 20$ but i hope includes to room price no pool i give 4

bed. gym. bathroom. all spotless

towels and toiletries are sparse and the burden is on the guest to ask for more or put out a laundry bag to

wifi could be better, but was workable especially if you turn off video while calling

it's not easy to live with kids

the gym is downstairs without really a lot of natural light - and is small - but honestly it is a

wifi is really slow to the point we can't refresh any webpage - the gym is small and the scale is

great room facilities and access to laundry

self service laundry 5

another bad experience was the laundry service

great staff. solid breakfast. very nice to have self-laundry facilities on site.

the beds were comfortable, room was clean, laundry facilities were good, breakfast was good.

facilities were excellent and they offered a laundry service that was great for us

we stayed in the family room that had a good sized queen bed and a bunk bed for our 2 adult kids

the wifi speed is a bit slow.

do have young kids and we’re a little worried on safety with bunk beds but the did fine, if we needed to switch

good wifi

great price with incredible location, clean room and comfy beds, great pool on the roof, laundry and a super

layout, and a lot of accessibility to different services like laundry and the pool opens at 8 am and closes

great stay. clean. very pleasant and helpful staff. laundry facilties.

beds, and big bathrooms, self laundry available and the restaurant serves good food and is reasonably

nice pool area and good laundry facilities

loved the room, spacious, full kitchen and laundry

there is also a washing machine and dryer with laundry pod provided

laundry was good to have

very modern loft style. lots of room. full kitchen and laundry.

great location with clean rooms and laundry. ideal for business travel.

laundry service

no laundry service available, we had to walk to a laundromat 10 mins away in a not nice area

the hospitality sector at the moment but this is not an excuse to not provide basic services - no laundry services

one thing that really annoyed was laundry noisy

the wifi connection could be better. also recommend adding an microwave to room.

laundry clothes return to customer a bit hit or miss at times.

no toothbrush in the room, no room cleaning so don't recommend staying for more then 1 night, no laundry room

access room for wifi and lots of comfortable spaces to lounge around

wifi doesn't always work.

no room service. it was a bit noisy

room service was prompt and very good

room service was also perfect

we stayed with two kids and everyone was so kind

room service breakfasts were not great but then we did not order very much

the gym access 24 hrs was a plus

staff friendly and helpfull good breakfast clean wifi

we also tried a gym room, which was very well equipped

on site restaurant was delicious - included breakfast - delicious can t wait to come

great breakfast

super kudos to the manager of the rooftop bar who helped us get seating on a busy day as

every hotel i travel to offers free wifi

we got the room of 16th floor at the beginning, right under the gym

location and the friendly staff accommodated a super early check in at no additional charge

great decor in and out. the bar and restaurant were also very good.

helpful staff confortable quiet room gym small but with enough equipments good wifi tasty breakfast value for

facilities were great from the gym, pool and laundry

and they had a laundry mat

the bed were comfy and there was a pool and spa available. good tea and coffee facility.

pool was fun for kids

has a pool which the kids are excited about

having breakfast on the property is such a help

the lack of protein in the continental breakfast, i can't go far on a little fruit and a croissant

breakfast was good and free coffee/lattes even better

big downers- first wifi was dreadful even though the staff tried very hard to improve it

enjoyed spa at sister hotel, william gray

i arrived at midnight after my flight was canceled and asked if there was still room service, which i think is

holes in ceiling, no electric fireplace, sewer smell in lobby probably was a nice hotel 20 years ago, but

breakfast setting is surrounded by so much extraordinary modern art, it just takes your breath away

on arrival there were kids behind reception and upon leaving our car rental key was misplaced by the valet and

wifi was slow and not too reliable

many things like stuff friendly,space,cleanliness,gym, laundry and great location!

laundry, gym, heated pool

on the top floor we enjoyed the pool, fitness center, terrace, and even a coin-operated laundry (washer and

everything. spacious rooms, comfy bed. self serve laundry. perfect location

location, friendly staff, complimentary breakfast, kitchen, coin laundry ......

no room service, minimal bathroom supplies

breakfast was great - it was seat down

i enjoyed eating at the restaurant and ordering room service

the wifi strength wasn't good in the room; however, it was fine in the lobby.

room service was always on time

room view was disappointing, no privacy, while the laundry service was closed during two subsequent federal

a dislike; but would love to have seen a bar set up in the lobby where there are big tv s and lots of seating

the pool was very different

appearance, clean, pet friendly, access to pool and gym, big and comfortable room, in walking distance of notre

we got a high floor room and a late check out

roof top pool, roof top bar, enormous room, very comfortable beds

plus there was a nice but shallow outside, heated pool on a terrace on the 9th floor

bar was well below average - understaffed, poor communication, worst signature cocktail we ve

and large walk in shower - very large and comfortable bed - clean wellness facilities - fantastic room service

location and the pool

breakfast was wonderful and we were able to do laundry for free

laundry facilities were super handy and the staff was incredibly kind and accommodating to our

the hotel is expensive enough to have to pay extra for the products for the laundry.

i used the laundry facility just off the lobby to do a load of laundry - the washer-dryer was in a locked room

friendly and helpful staff. good breakfast. laundry machine.

only concern was the noise of the cleaning people slamming the doors to the laundry cabinets in the hallway

i wish the property had a pool/hot tub.

check in didn't mention roof terrace bar restaurant, lighting in room was lacking.

great location, comfortable bed, and quiet. the bar is cool too.

i could not get into the roof top bar terrese

to use staff elevator but that one doesn't go to the parking and it had in it dirty dishes and laundry for the

it'd also be great if it was clarified upfront that some hotel services (like laundry) are not available on

we were allocated room 4th floor, next to laundry chute overlooking yard which housed rubbish bins

good breakfast, you get vouchers for drinks between 5 and 7pm

loved the suite and my favorite the jetted spa juacuzi tub

the kitchen server was too polite and whatever asked for, served witha smile

breakfast is as expected (nice), location is somewhat distant from the nearest train station

i was able to check in earlier. kitchenette. clean. quite. gym. breakfast included

t check in - system failure came late to my appointment mixed feelings with staff paid wifi

reception area and very kind staff, the room with a modern style and fully equipped kitchen

laundry stuffy- only 2 washing machines and 1 drier working

breakfast at the bar felt short staff

mostly the pool

too close to the pool

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

it s not enough for kids

the food from room service not great either

property, great sized suite, very clean, free wifi, and absolutely kind and accommodating staff

excellent location, spacious rooms equipped with kitchenette. the property is also pet-friendly.

the wifi in my particular room was unstable

location from train station, also they have a laundry facility

no hand cream laundry machines defected rude staff in case you don't know french

they have a fantastic gym and a laundry that guests can operate independently so it's great for longer stays

very helpful staff i liked that you have guest laundry facility i liked your gym facility

we could hear the laundry machine going. every day! through all spinning cycles.

towels smelled like they are washed with the kitchen laundry- also they were thin and we were given just 2 sets

we double checked our bill on the way out and found some laundry accounts which were not ours, included - the

i've never had such a huge, and beautiful space

room service menu is very limited. needs more variety.

room service was prompt and the bed was very comfortable

hotel cleanness near metro (6 min walk) laundry room near starbucks and pa supermarket

of location, hotel amenities, especially laundry room, good restaurant and room service, and other conveniences

they had a ice machine and a coin laundry on our room floor

she also didn't pass on our request for room service

more privacy with the pool and gym

free use of laundry machines, available 24 hours.

there s a laundry too which is very helpful

the gym and pool were great and i loved that they had guest laundry services on the 3rd floor

out of the four stand up laundry washer/dryers, two washers and one dryer were in working order, all others were

laundry facilities was nice and affordable

i think of the chemical using in laundry

room service food ridiculously overpriced

the beginning i booked 2 room close each other for my kids but when i arrived they gave me two room far away

getting a room service menu

location, friendly and helpful staff, spacious and comfortable facilities like indoor pool , gym

i used the laundry service and they were really quick and did a nice job

gripe i have is we were on the first floor and it was very noisy both internally and outside with laundry being

restaurants and musea, easy access to metro, quiet despite traffic below, fine roof top terrace bar

no amenities and no room service.

the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

can clearly hear doors slam and you will cringe from constantly hearing the squeaky wheels of a laundry cart

good laundry facility

thing was they said the pool was heated, it was not ud83eudd23 but the little hot tub, sauna and gym area was

breakfast was overpriced and not very good

also they accommodated a late check out at no extra charge

great breakfasts, vry courteous staff, laundry room excellent

the staff were helpful, it was great to have a kitchenette and small balcony, and access to laundry facilities

plus a swimming pool and laundry facilities on the penthouse floor

nice facilities, pool, laundry

the washing machines in the laundry

breakfast, laundry option, location downtown, sports facility

laundry was a good facility

location, laundry, breakfast, staff friendliness and well informed

helpful staff, very clean, great included breakfast, reasonably priced laundry facilities/lots of machines,

clean and has everything we needed for a comfortable stay (gym, laundry, entrainment games in the lobby, free

desk staff was very helpful and kind,the location was great,it was very easy to move around,kids friendly

pool was exceptional, the staff were very friendly and welcoming and the room was so nice and clean

beautiful decor, clean and comfortable, quiet, good location, pool and gym were great

nice hotel, good stuff, beautiful restaurant and in room service

spa was clean and beautiful

were not very friendly and i was shocked to find out the laundry service doesn't run on weekends

i like the bar and stuff work there they are so kind and helpful . i like sauna too and pool.

the pool closed at the exact time we went to take our kids

the pool and gym are very nice, and the attached mall was convenient

other staff that was working was really nice and the hotel was really beautiful the kids love the pool

only drawback of my experience was the poor wifi this made it impossible to do work from my room

the rooftop bar /restaurant was fantastic

what was really terrific was the rooftop bar for drinks overlooking the st

room service breakfast was excellent. great value for the quality.

the gym is decent for a boutique hotel

the hotel hard a laundry..i was able too doo all my laundry here

operated laundry was great and restaurant was good too

had to ask for wash cloths. told that their laundry staff was short.

laundry room available

the wifi was weak, and broken laundry for a week

there's no laundry room

bed were just too small for two power outlet didn't work room servicing was late in the day no laundry

breakfast at a window table each day

decent gym if required

helpful staff, clean room (although very tight), excellent breakfast